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Episode 37 | Generating growth: Insights from a former software company CRO
Manage episode 418245792 series 2907798
Content provided by Payrix. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Payrix or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Adam Tesan, Chief Revenue Officer at Worldpay for Platforms, joins PayFAQ: The Embedded Payments podcast to explore the intersection of software growth and Embedded Payments.
53 episodes
Manage episode 418245792 series 2907798
Content provided by Payrix. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Payrix or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Adam Tesan, Chief Revenue Officer at Worldpay for Platforms, joins PayFAQ: The Embedded Payments podcast to explore the intersection of software growth and Embedded Payments.
53 episodes
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1 Episode 52 | Strategies for retaining customers on your software 13:55
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Customer retention is a critical focus for platforms. Ian Hillis sat down with Andrea Kando, Chief Payments and Strategy Officer at TouchBistro, a leading restaurant management software provider, to explore how software companies can keep their customers engaged and satisfied. With years of experience in payments and strategy, Andrea provides a comprehensive perspective on the challenges and opportunities of user retention for software platforms.…

1 Episode 51 | A look at how fraudsters are using AI to perpetuate payments fraud 18:20
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Fraud in the payments industry is evolving rapidly, and AI is playing a significant role in shaping its future. In a recent episode of PayFAQ: The Embedded Payments podcast , host Ian Hillis sat down with Gary Pontecorvo, Senior Director for Financial Fraud Investigations, Operations and Intelligence at Worldpay, and Brian Rust, Deputy Chief Information Security Officer at Worldpay. Their conversation provided a deep dive into how fraudsters are using AI to refine their tactics and what businesses, particularly software platforms engaged in payments, can do to protect themselves.…

1 Episode 50 | Uncovering the mysteries of surcharging 11:13
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Ian Hillis and Yael Barak, former Vice President of Product Management at Worldpay delve into the topic of surcharging—an increasingly important issue for small and medium-sized businesses (SMBs) dealing with rising payment acceptance costs on PayFAQ: The Embedded Payments podcast. Disclaimer: Surcharging is a highly regulated industry just like card processing. Worldpay is constantly communicating with and monitoring new requirements in this industry. To understand more about what applies to your business and how to stay compliant, please speak directly with your partner manager.…

1 Episode 49 | Are software-led payments a launchpad for platform growth? 16:40
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Expanding a platform beyond a single solution is a challenge many software companies face. In this episode of PayFAQ: The Embedded Payments podcast , Ian Hillis speaks with Andrew Bouley, VP of Growth at Caterease, about how his company navigated this obstacle while embedding payments into their core platform. Andrew shares the strategies they leveraged to launch themselves into hypergrowth.…

1 Episode 48 | Breaking down tokenization strategy for software companies 12:37
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Tokenization has been around for over two decades, but its role in payments is more critical than ever. As software companies look to integrate payments, understanding tokenization is essential for security, compliance, and long-term strategy. In this episode of PayFAQ: The Embedded Payments podcast, Montana Ross, Head of Product for Integrated Payments and Payment Facilitation at Worldpay, shared insights into why tokenization matters and how software companies should approach it.…

1 Episode 47 | What is PCI attestation of compliance (AoC)? Key answers for platforms 19:45
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For software platforms handling payments, achieving PCI compliance is a critical step toward ensuring security and building trust with customers. Navigating the complexities of a PCI, including an attestation of compliance (or AoC) can feel overwhelming to say the least. In this episode of PayFAQ: The Embedded Payments podcast, Ian Hillis sat down with Adam “Sully” Perella, Technical Director at Schellman, a leading provider of IT attestation and compliance services, to break down the essentials of PCI compliance and how platforms can prepare for an AoC.…

1 Episode 46 | Software-led payments: What’s on the horizon for platforms in 2025? 21:00
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In this episode of PayFAQ: The Embedded Payments Podcast, host Ian Hillis welcomes Matt Downs, President of Worldpay for Platforms, to discuss software-led payments predictions for 2025 and beyond. With decades of experience in payments, Matt provided invaluable insights on emerging trends, regulatory changes, and the future of Embedded Finance.…

1 Episode 45 | Merchant onboarding 101: Insights for software payments success 13:32
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Ian Hillis welcomes David Blair, Senior Director of Product Management at Worldpay for Platforms, on PayFAQ: The Embedded Payments podcast to explore the critical roles of merchant underwriting and onboarding for software providers.

1 Episode 44 | Embedded Payments in 2024: A year in review for platforms 17:48
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The world of Embedded Payments saw remarkable developments in 2024, shaping strategies and innovations across the industry. In a compelling discussion on PayFAQ: The Embedded Payments podcast, Ian Hillis hosted payments veterans Ella Aguirre and Michael Veatch to reflect on the past year. The conversation unpacked notable trends, challenges, and opportunities for software companies navigating this dynamic landscape.…

1 Episode 43 | How to buy Embedded Payments: Insights for software companies 16:25
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In the latest episode of PayFAQ: The Embedded Payments Podcast, Ian Hillis speaks with Brad Pinneke, VP of Business Development at Payrix and Worldpay for Platforms, about one of the most important decisions software companies face today: choosing the right payments partner. With over 25 years of experience in the payments industry, Brad shares valuable insights into how vertical software platforms can benefit from Embedded Payments and what to consider when selecting a payments provider.…

1 Episode 42 | PCI explained: Why every platform should prioritize compliance 15:44
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As businesses continue to embed payment solutions into their software platforms, ensuring compliance with PCI DSS (Payment Card Industry Data Security Standards) is more important than ever. Candice offers valuable insights into why PCI compliance is critical and how software companies can navigate this complex landscape. Learn more about PCI in Episode 26 | All about PCI .…

1 Episode 41 | Unleash the power of payments: Expert marketing tips for software companies 17:10
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In this episode of PayFAQ: The Embedded Payments podcast, Brittany Clark, SVP and Head of Marketing at Payrix and Worldpay for Platforms shared her insights on how software companies can effectively market embedded payments with Ian Hillis. With over 15 years of experience in B2B and B2C marketing, Brittany brought a wealth of knowledge to the conversation, highlighting the significance of customer-centric strategies and the unique opportunities and challenges of promoting Embedded Payment solutions today.…

1 Episode 40 | Revolutionizing software: The impact of Embedded Finance and lending 12:21
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Renn Salo of Inktavo shares her experience and insights on Embedded Payments and lending, including working capital programs on the PayFAQ podcast.

1 Episode 39 | Embedded Finance and what it means for vertical software 14:46
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Embedded Finance is more than just a buzzword; it represents a fundamental shift in how financial services are delivered and consumed today. Ian Hillis, Head of Growth at Worldpay for Platforms, discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast.…

1 Episode 38 | Inside the mind of a merchant: Embedded Payments and software 17:27
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Leah Asdell joins the podcast to answer the question, “what do merchants want from their software providers?” and discuss the Merchant Insider report.
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