The second installment of our series of episodes focusing on a single album - I put out the call on social media for folks to get in touch with albums that changed their lives to possibly discuss on the show (with the caveat that I have to like the record as well) and the redoubtable Gary Mitchel (of A Podcask of Amontillado) suggested we discuss P…

In this special solo episode, Jeff dives deep into what happens when rapid growth hits a wall - and how RevOps leaders can untangle the complexity. From system sprawl to siloed teams and redundant tech, this is a practical guide to retooling your operating model, rebuilding governance, and making RevOps a strategic growth engine again.…

We are talking to Emily Arkin and Bridget Duggan from Identical Cousins about their upcoming event THE FILTY FORMAL AND TRASH TALENT SHOW, an immersive tribute to the work of the film director John Waters! The Filthy Formal is a dance party / variety show / excuse to wear your most vile, stupid, and repulsive formal fashions and it’s Saturday night…

In this episode, Justin Humphreys, Head of RevOps at Bright Network, explains why foundational RevOps decisions - like which CRM to use - can make or break a startup’s growth. He shares insights from his telco roots, his move into marketing and CS ops, and why he’s now offering early-stage companies free advice through RevOps Hub.…

Our host, Jeff Ignacio, sits down with Rich Bishop, founder of Midgame Consulting, to talk all things RevOps. From his unexpected leap into consulting to transforming go-to-market strategies at PE-backed and traditional companies. Rich shares what makes change management stick, how to win over skeptical sales teams, and why CRM adoption is about mo…

We are discussing one of the most famous and successful movies of all time - Raiders of the Lost Ark! Do I even need to go into a little intro spiel about Raiders? Producer George Lucas, director Steven Spielberg, and star Harrison Ford team up to create one of the most iconic characters in the history of cinema - a swashbuckling archeologist named…

We're discussing the musicals of lyricist and composer Stephen Sondheim and also talking about the current state of musicals on Broadway - has the supermusical killed the chance for smart shows like Sondheim's to find an audience? Where can his influence be found today? Where should you start with such a vast and acclaimed body of work? I'm joined …

This week on The RevOps Review, Jeff Ignacio is joined by Mustafa Saeed, cofounder and CEO of Luella.ai, to unpack the chaotic new normal in outbound email. Mustafa explains why cold email as we know it is broken, how AI-fueled automation is killing deliverability, and what organisations can do to protect their sender reputation. They dive into dom…

In this episode, we chat with Olga Traskova, VP of Revenue Operations at Birdeye, about transforming go-to-market processes to support scale. Olga shares how her team spans marketing, sales, and customer success ops, the balance between quick wins and long-term transformation, and her vision for blending human insight with AI-driven tools. From opt…

Our first in a possible series of sporadic episodes focusing on a single album - I put out the call on social media for folks to get in touch with albums that changed their lives to possibly discuss on the show (with the caveat that I have to like the record as well) and the first response I got was from Christian Campagna of the Talk About the Pas…

In this episode, Mike Simmons—founder of Catalyst and go-to-market strategist—joins us to break down how great meetings, clear processes, and intentional systems can make or break a revenue org. From applying the Jobs-To-Be-Done framework to meetings, to building sales stages that actually reflect probability, Mike shares practical strategies, fram…

In this episode, Frankel fellow Oren Yirmiya explores how Hebrew writers have grappled with the gendered structure of Hebrew, exploring ways to express non-gendered or gender-fluid characters and concepts that work within and beyond conventional Hebrew.By University of Michigan Frankel Center for Judaic Studies

I’m excited to be talking to the frontman of one of Providence, RI’s greatest bands, Jason “King” Kendall from the Amazing Royal Crowns! The Royal Crowns managed to combine rockabilly, garage, and punk rock energy into something that sounded both familiar and new and they recorded *great* songs - DO THE DEVIL is probably the most well-known one sin…

This week Bill Kantor challenges traditional sales tactics, explaining why perfect forecasting doesn’t maximise sales. He explores AI’s role in outreach, the shift towards hyper-personalisation, and why static territory planning is outdated. Bill also shares insights on pipeline management and how RevOps can drive smarter, data-driven decisions. Yo…

In this episode, we sit down with Kyle Lacy, CMO of Jellyfish, to explore the intersection of marketing, revenue operations, and go-to-market strategy. We discuss the challenges of cross-functional alignment, the ongoing debate between brand vs. demand, and how marketing leaders can earn a seat at the revenue table. Plus, Kyle shares his insights o…

Our guest Kellian Adams Pletcher joins to discuss the new interactive, immersive tiki show she has written, Cthulhu Luau, in advance of its sold-out run! We also discuss Kellian's origin in the swing music scene, her long-running seasonal show Club Drosselmeyer, the immersive theater scene in the Boston area, and why she doesn't like Sleep No More …

This week Jeff Ignacio sits down with Joe Ort, founder of RevOps Inflection, to explore the critical differences between revenue operations in private equity versus venture capital backed companies. With 15 years of experience in RevOps and analytics, Joe shares insights on growth strategies, planning cycles, and how AI is reshaping sales efficienc…

Mystery Science Theater 3000 (or MST3K) can be a difficult show to explain to people who haven’t seen it. Wisecracking robot puppets making fun of cheesy movies, mad scientists, invention exchanges, and more. I could not believe something as smart and funny and silly as this show existed when I discovered it. I’m joined to discuss MST3k by two peop…

In this episode, Jeff sits down with Adam Thompson, Chief Product Officer at Cognism, to explore the evolving landscape of sales intelligence. They dive into the challenges of building high-quality B2B data, the impact of web scraping, and whether data is truly becoming a commodity. Adam shares insights on the hidden pitfalls of CRM hygiene, the co…

We're talking to a couple of the talented folks behind the new immersive theatrical company Artemis is Burning about their upcoming show The Death of Rasputin, which will begin performances at LMCC’s Arts Center at Governors Island on April 17, 2025, for a limited run. Ashley Brett Chipman, who conceived of the show, and her co-director Hope Youngb…

Fenway Park organist Josh Kantor joins Kevin to discuss his experience as a baseball organist for a team as beloved for the Boston Red Sox, the origins of his interest in both music and baseball, taking social media requests from fans, Stevie Wonder's "Journey Through the Secret Life of Plants" album, his pandemic-era streaming show "The Seventh In…

In this episode of RevOps Review, host Jeff Ignacio chats with Lewis Chawko, founder of RevOpsConsulting.io, about his journey from sales to revenue operations and how he turned a side hustle into a full-fledged consulting business. Lewis shares his insights on scaling go-to-market teams, optimizing RevOps tech stacks, and the challenges of moving …

In this episode, cultural historian and literary scholar Golan Moskowitz discusses his current book project, which explores the cultural history of Jewish drag and its relationship with Jewish identity in America. Through detailed analysis of significant figures such as Adah Isaacs Mencken, Flawless Sabrina, Harvey Fierstein, Charles Busch, Sadie S…

We're discussing the work of someone who may be America’s greatest living cartoonist - YEAH I SAID IT - Jaime Hernandez! Jaime is best known for his groundbreaking work in the Love and Rockets comic book series and the LOCAS stories which are contained therein. LOCAS follows the tangled lives of a group of primarily chicano characters, from their t…

Musician/filmmaker/artist Rebecca Kopycinski joins Kevin to talk about her recent installation/performance The Thotbot Implantation Center, which is one piece of a larger multimedia narrative. Rebecca has created an entire dystopian storyworld through podcasts, installation art, immersive theater and performance. As she explains on her website, the…

In this episode of RevOps Review, host Jeff Ignacio sits down with Sandy Robinson, VP of Revenue Operations and Client Growth at Quavo and host of RevOps Unboxed. Sandy shares her insights on stepping into a new RevOps leadership role, navigating the first 30, 60, and 90 days, and the challenges of building and rebuilding revenue operations from th…

In this episode, Matthieu Garlock, Senior Director of RevOps at Equitybee, dives into the complexities of revenue operations in a marketplace model. He shares insights on balancing supply and demand, leveraging data to optimize investment flows, and navigating regulatory challenges in the financial sector. Matthieu also discusses his journey from R…

We are discussing the work of the great David Lynch. A filmmaker, writer, visual artist, and musician, Lynch spent decades crafting a unique cinematic language that blends the unsettling with the poetic, the surreal juxtaposed with images that could be either nightmarish or heartbreakingly beautiful. There was no one like him and like a lot of peop…

Our host, Jeff Ignacio sits down with Tori Moss, Head of Revenue Operations at Pigment, who shares her journey from Salesforce admin to RevOps leader, reflecting on lessons learned during hypergrowth at Greenhouse. She dives into the evolution of RevOps, the challenges of scaling teams, the role of AI in business planning, and the importance of str…

This week Jeff Ignacio sits down with Hayes Davis, CEO of Gradient Works, to tackle the pipeline coverage problem facing revenue leaders today. Hayes shares his insights on why traditional outbound strategies are failing, how AI is being misused in sales, and why static territory models are leaving money on the table. He also dives into the importa…

Our host, Jeff Ignacio, sat down with Taft Love, Founder of Iceberg RevOps, to explore the evolving landscape of revenue operations and global sales. Taft shares his journey from sales leadership to building a specialised RevOps consultancy, offering insights into scaling organisations, fostering cross-functional alignment, and navigating the uniqu…

Overture! Curtain! Lights! In this episode of The Best Stuff in the World we’re taking a look back at the classic Looney Tunes shorts. Looney Tunes and Merrie Melodies were the umbrella titles for the short cartoons produced by the Warner Brothers studio from the early 1930s through the 1960s, although we’re mostly discussing the shorts released du…

In this episode, Joel Arnold, founder of Arnold GTM Advisors and former VP of Revenue Operations, explores the transformative role of AI in go-to-market strategies. From leveraging large language models for prospecting and note-taking, to analising call data for predictive insights, Joel shares practical use cases driving real ROI. He also dives in…

In this episode, we’re joined by Jessi Eagan, Senior Manager of GTM Revenue Operations at Macabacus, to discuss her journey from marketing operations to leading RevOps as a team of one. Jessi shares how her diverse experience has equipped her to oversee the entire revenue lifecycle, from marketing automation to sales reporting. She also dispels com…

We're diving into the career of the great Charles Entertaiment Chaplin on THE BEST STUFF IN THE WORLD! Chaplin is one of the masters of silent film comedy, blending humor, sentimentality and social commentary - usually channeled through his iconic Little Tramp character. I’m joined this time by writer and podcaster Mike Gordon and artist Denise Lha…

In this episode, we’re joined by Stuart Balcombe, author and workflow creator at Connected GTM. Stuart shares surprising insights about the underutilisation of HubSpot’s app marketplace and discusses opportunities for businesses to better integrate and leverage the platform. We also explore HubSpot’s strengths in the SMB and mid-market spaces, its …

Our host, Jeff Ignacio, sits down with Benjamin Zeitz, Head of Revenue Operations at Sweep.io to discuss Benjamin’s experience in a hybrid role, the importance of expertise in operational tools like Salesforce, and the integration of RevOps into customer success.By Cognism

In this captivating episode, host Jeremy Shere from Connversa speaks with Marce Gutierrez, a research fellow at the National University of Salta in Argentina. Marce shares her unique perspective as a trans woman and an anthropologist, studying the interconnected histories of Jewish and LGBTQ+ persecution in Argentina. She delves into the story of R…

This week Jeff sits down with Sara McNamara to explore how artificial intelligence is reshaping the way revenue operations teams work. They dive into how AI tools can enable sales teams to focus on high-impact activities and why cutting-edge tools alone won't drive results. Packed with actionable insights, this episode is a must-listen for leaders …

We are discussing THE SIMPSONS, the long-running animated sitcom on the FOX network. I’m joined for the episode by my friend Frank Burnham and by Derek B Gayle of the Glitterjaw Podcast Collective. The cover version of our theme song that starts the show this week is by Iron Reverb, the music project from my friend Luke MacPherson. If you ever want…

Our host, Jeff Ignacio, sits down with Jonathan Unger, Senior Manager of Demand Generation and RevOps at Regrow to chat about sustainability, climate tech and what it’s like doing RevOps in a mission-driven organisation.By Cognism

As the celebrated immersive theater show Sleep No More winds up its epic run in New York we're joined by original cast member Careena Melia (who originated the role of Hecate) to discuss her experience with the show, creating one on one scenes, the show's magical Boston run and what actually happens when you find Hecate's damn ring. Spoilers for th…

Our host, Jeff Ignacio, sits down with Hassan Irshad, Director of Revenue Operations at FEV Tutor to discuss where RevOps should report to, incentives and commission alignment and how to build a world class RevOps department.By Cognism

In this episode of The RevOps Review, Jeff Ignacio sits down with Rob Levey to dive into the future of RevOps in an AI-driven world. Rob offers insights on RevOps best practices and how RevOps leaders can embrace the selective power of AI to lead growth and increase efficiency.By Cognism

In this episode, host Jeff Ignacio dives into one of the hottest topics in revenue leadership: the surprisingly short tenure of Chief Revenue Officers. Why do so many CROs face high expectations yet find themselves in short-lived roles? Jeff is joined by Cliff Simon, an experienced revenue leader and industry expert, to unpack the forces driving th…

We're diving deep into the eccentric and pioneering world of Kool Keith, one of the most influential and enigmatic figures in hip-hop. Keith has been around since his time in the 80s with the group ULTRAMAGNETIC MC’s and he first came to my attention for the album he released under the Doctor Octogon name in 1996, which was unlike anything I’d ever…

Our host, Jeff Ignacio, sits down with Sam Lau, Senior Director, Global GTM Enablement at Anomali. They discuss maximising training impact, crucial Sales Operations and Enablement partnership tips and the differences between technical and business wins.By Cognism

For this episode we’re exploring one of the most iconic and enduring games of all time: Dungeons & Dragons! For 50 years, D&D has captivated players with its mix of imagination, strategy, and storytelling. When the game’s at its best it can function as this really fun way to do collaborative storytelling - it can seem life and death while also prov…

Our host, Jeff Ignacio, sits down with Hannah Wendt, Director of Revenue Operations at No Fraud. They discuss unlocking AI potential, aligning revenue teams and accessing necessary data - and much more!By Cognism

In this episode, we explore the work of Raphael Rachel Neis, a professor of ancient history at the University of Michigan, whose book, When a Human Gives Birth to a Raven, delves into ancient rabbinic understandings of reproduction and identity, focusing on how the rabbis of the Talmud viewed the emergence of new life. The book aims to reveal a mor…