Best Auto Repair Shop Management Podcasts (2025)

1
Use The Traffic Light Method to Retain More Clients! 14:26

1d ago14:26

14:26

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the challenges service advisors face when communicating repairs to clients. Michael emphasizes t…

1
Episode 218 - How Arun Coumar Builds and Buys Successful Auto Shops 1:24:29

5d ago1:24:29

1:24:29

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Why Discounting Fails and Adding Value Wins Loyal Clients 19:57

8d ago19:57

19:57

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles the hot topic of shop discounting, sharing why he believes it’s not a sustainable strategy for serv…

1
Episode 217 - Going From Management to Ownership To Transform a Tire Shop with Michael & Anna Bellevue 1:23:52

12d ago1:23:52

1:23:52

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Service Advisor Secrets to Better Customer Retention 15:46

15d ago15:46

15:46

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks through strategies for turning first-time customers into loyal, returning clients. He says you MUST c…

1
Episode 216 - Can You Achieve High Performance Through Coaching with Cecil Bullard and Michael Smith 1:15:56

19d ago1:15:56

1:15:56

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Service Advisors - Do You Smile Through The Phone? 14:47

22d ago14:47

14:47

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles a recurring topic among auto shops: the importance of phone skills for service advisors. Michael em…

1
Episode 215 - Upending Automotive Credentials With The AVTECC Initiative With David Macholz 1:22:05

26d ago1:22:05

1:22:05

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Turning DIYers Into Loyal Customers | Service Advisors Listen Up! 19:35

29d ago19:35

19:35

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about that issue we all struggle with... Converting do-it-yourselfers into loyal shop customers. Mich…

1
Bonus Episode - The Impact of Returns, Inventory, & Technology on Auto Parts Pricing with WorldPac 1:00:02

1M ago1:00:02

1:00:02

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Episode 214 - Exploring Leadership and Culture in the Automotive Industry with Dori Epstein from The Institute 1:00:44

1M ago1:00:44

1:00:44

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Bonus Episode - Building Community and Changing the Auto Industry with SWAP and Sunrise 1:02:01

1M ago1:02:01

1:02:01

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
How Service Advisors Can Decode Customer Body Language 22:46

1M ago22:46

22:46

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty dives into the art of reading customers’ nonverbal cues and matching their communication styles at the f…

1
Bonus Episode - Creating Chaos Through Impulsive Business Decisions With Tanner and Kassiady Markham 1:09:14

1M ago1:09:14

1:09:14

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Episode 213 - Navigating The Family Business With Joseph Schindler 1:06:45

1M ago1:06:45

1:06:45

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Service Advisors! Are You A Visionary or Integrator? 16:08

1M ago16:08

16:08

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about two types of repair shop service advisors. Visionaries and integrators. Do you know which one y…

1
Lost Episode - Unfiltered Conversations and Culinary Adventures at ASTA Expo 2024 with Andrew Gonyou 1:04:08

2M ago1:04:08

1:04:08

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Episode 212 - The Role of Technology in Modernizing Auto Shops with Monique from Shop-Ware 1:15:38

2M ago1:15:38

1:15:38

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Don't Sell To Clients, Educate Them! Tips For Service Advisors 18:45

2M ago18:45

18:45

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about how to shift from a sales-oriented mindset to one focused on education and trust as a service a…

1
Episode 211 - Trust, Ownership, and Ethical Sales with Kim and Brian Walker of Shop Marketing Pros 1:23:05

2M ago1:23:05

1:23:05

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Service Advisors! It's Time To Prep for Busy Season At Your Shop! 18:47

2M ago18:47

18:47

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty helps you prepare for the busy spring season! Michael says to ensure all shop equipment, such as lifts and …

1
Bonus Episode - Mechanic Missteps and Diagnostic Dilemmas With Jake Barnes 1:13:30

2M ago1:13:30

1:13:30

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Episode 210 - Exploring Ethical Practices And Keeping Consumers Informed With Brandon Crusha 1:13:18

2M ago1:13:18

1:13:18

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Becoming a Skittle-Pooping Unicorn. AKA - A Great Advisor 16:04

2M ago16:04

16:04

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares how to become a standout service advisor. Or, like one technician on Reddit said, a "skittle pooping…

1
Bonus Episode - The Mechanics Behind Developing Great Software With the Development Team from Shop-Ware 1:09:24

2M ago1:09:24

1:09:24

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Episode 209 - The Path to Becoming a Rock Star Service Advisor with Samantha Higdon 1:05:44

2M ago1:05:44

1:05:44

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Phone Conversation Tips For Service Advisors. Do You Actively Listen? 15:40

2M ago15:40

15:40

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty talks about active listening for service advisors. He points out the common issue of disengagement durin…

1
Episode 208 - Training Hurdles, Reputation Challenges, & Standards in Auto Repair With Tim Iezzi & Ira Waldman 1:08:27

3M ago1:08:27

1:08:27

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
My Thoughts From Vision 2025 in Kansas City 17:21

3M ago17:21

17:21

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares his takeaways from Vision Hi-Tech Training and Expo. He tells the story of his travel to the event, …

1
Episode 207 - Kathleen Callahan Discusses Right To Repair and Industry Advocacy 1:08:23

3M ago1:08:23

1:08:23

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

1
Advisors Listen Up! Helpful Tips For Building Estimates At Your Repair Shop 17:38

3M ago17:38

17:38

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty covers what you need to know about providing estimates to new customers over the phone. Michael shares p…

1
Episode 206 - Stellantis's Circular Economy Innovations To Reduce Waste With Alison Jones 55:09

3M ago55:09

55:09

Don't get to the end of this year wishing you had taken action to change your business and your life. Click here to schedule a free discovery call for your business: https://geni.us/IFORABE Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable. Click here to schedule a free demo: https://info.shop-…

Podcasts Worth a Listen

Auto Repair Shop Management Podcasts

Podcasts Worth a Listen

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