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The ISO Show

Mel Blackmore

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Welcome to the ISO Show podcast, dispelling myths and sharing tips for success to improve your business with ISO Standards. Join us to hear interviews with successful business leaders as they share their ISO journey with you. Get top tips via audio master classes “ISO Steps to Success” on the most popular ISO Standards
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In recent years there has been a growing need for transparency within sustainable action taken by businesses. This is due to the rampant increase in greenwashing, which only serves to diminish the focus on genuine efforts, in addition to creating a culture of mistrust within stakeholders and consumers. To combat this, certain organisations have tak…
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The world of ISO is often stumbled into as a result of being tasked with either Implementing or maintaining a Standard for a business. It is rarely a desired career path, and yet there are thousands of ISO professionals from all corners of the globe. We’re continuing with our latest mini-series where we introduce members of our team, to explore how…
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ISO consultancy isn’t a field many aspire to enter, mostly because many don’t know it exists until you’re tasked with either managing an existing ISO Management System or implementing a brand new one. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the c…
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Emergency preparedness is a term you’re likely familiar with regarding Health & Safety, but its application is also a key part of the Best Practice Environmental Management Standard, ISO 14001. ISO 14001 aims to help organisations reduce their overall impact on the environment, and this includes mitigating and responding to any incidents that may a…
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Watch the Podcast Video on our YouTube Channel There has been a global shift towards the sustainability effort in recent years, highlighted by various regulations and schemes aimed at businesses to help encourage a more sustainable way of operating. This has led to more focus on the voluntary use of carbon markets, in which companies help to fund d…
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Watch the Podcast Video on our YouTube Channel No business can operate with zero emissions, there’s only so much you can reduce before you need to look at offsetting the remainder to truly achieve Net Zero. Carbon offsetting comes in many forms, but the ones people will be most familiar with include purchasing carbon credits for nature restoration …
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ISO consultancy isn’t a field many aspire to enter, mostly because many don’t know it exists until you’re tasked with either managing an existing ISO Management System or implementing a brand new one. We’re continuing with our latest mini-series where we introduce members of our team, to explore how they fell into the world of ISO and discuss the c…
  continue reading
 
We share a lot of success stories here on the ISO Show, along with hints, tips and updates to Standards, including insights from our consultants who work with Standards day in and day out. In our latest mini-series, we’re taking a step back to introduce members of our team, to explore how they fell into the world of ISO and discuss the common chall…
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A well implemented ISO Management System can improve efficiency, customer satisfaction and drive continual improvement for a business. On the flip side, a poorly implemented Management system will yield little to no results, so what makes the biggest difference between good and bad implementation? Communication is the key. If no one knows about you…
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Watch the Podcast Video on our YouTube Channel Greenwashing is a concern for both businesses and consumers. The proliferation of it in recent years has caused genuine green claims to be treated with an air of caution rather than being rightfully celebrated. It’s become clear that there is a need for transparent and substantiated green claims, both …
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Watch the Podcast Video on our YouTube Channel We are hitting a crunch point in regard to keeping to the 1.5°C limit as set out in the Paris Agreement. It’s going to take a collective effort to reduce the most catastrophic impacts of climate change, which is exactly why we’re seeing an increase in legislation and regulations that call for tangible …
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ISO Standards have been at the forefront of creating a unified approach to various aspects of sustainability, ensuring businesses have a robust framework to both manage and reduce their environmental impact. However, there are a lot of different sustainability Standards that cover specific areas of sustainability, or only apply to certain sectors. …
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If you’ve ever implemented an ISO Standard, then the term Management Review will be familiar to you. It’s a mandatory part of the implementation process, and a crucial tool for monitoring continual improvement. Somewhere down the line, it’s become a bit of a myth that a Management Review needs to be an annual meeting. That is simply not the case, w…
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The importance of setting key objectives can’t be understated. They help drive continual improvement and reflect a business’s key metrics for success in various areas. They are also a key aspect of implementing an ISO Standard, with most specifying a dedicated Objectives clause. While most businesses will have objectives irrespective of any ISO cer…
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AI usage has skyrocketed in the past 2 years, with many commonplace apps and software now featuring an AI integration in some form. With the rapid development and possibilities unlocked with this powerful technology, it can be tempting to go full steam ahead with implementing AI use into your day-to-day business activities. However, new technologie…
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The uptick in greenwashing cases, and subsequent outing of these claims only serves to make stakeholders and consumers dubious of any businesses sustainability pledges. One key way to combat this is to have the information to back up your claims, something that is becoming a mandatory requirement for some depending on sector, location or company si…
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The rampant rise of greenwashing threatens to undermine genuine sustainability efforts and mislead consumers, with over 900 businesses in Europe being accused of the practice in 2024. Greenwashing can come in many different forms, and the tactics used aren’t always easy to spot. In this episode, Mel dives into the 7 shades of greenwashing and expla…
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In a world increasingly concerned about environmental impact, companies are under immense pressure to demonstrate their sustainability credentials. But how can businesses truly differentiate themselves from those simply paying lip service to green practices? Greenwashing is a term that you will likely be familiar with, as it’s one that’s been on th…
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The end of another year has rolled around in the blink of an eye! We’ve managed to publish a whopping 42 episodes this year, pushing us over the 200 episode mark. We want to thank all our listeners, both old and new, for allowing us to continue to share both ISO tips and success stories from our wonderful clients. We hope you’ll follow along as we …
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On average, international events emit over 2,000 tonnes of greenhouse gases, which is the equivalent to what 270 UK citizens emit in a whole year. The events industry has been under scrutiny for a number of years in regard to its sustainability, with many factors such as international and domestic travel and exhibition waste to consider, it’s quite…
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AI has been integrated into almost every aspect of our lives, from everyday software we use at work, to the algorithms that determine what content is recommended to us at home. While extraordinary in its capabilities, it isn’t infallible and will open up everyone to new and emerging risks. Legislation and regulations are finally catching up to the …
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One of the biggest contributors to a stagnating ISO Management System is a failure to communicate. This has certainly been true in our experience with implementing ISO Standards for over 18 years, and as a result, we make sure to highlight awareness and communication as an integral step of the Implementation process. It’s a wasted effort only to ha…
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A crucial part of Implementing any ISO Standard is addressing your risks and opportunities. This is a key part of Clause 4 Context of the organisation, which expresses and explicit need to review and assess what internal and external factors could help and hinder in achieving your business goals. While ISO Standards don’t define a definitive method…
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Business travel remains one of our largest sources of greenhouse emissions, accounting for 26% of the UK’s total emissions. In an ideal world, no one would have to travel to work or events, some might even point to the way everyone adapted in COVID as a prime example of this in practice. However, for many that model of work is not feasible in the l…
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Purchasing goods and services is a necessity for any business, whether that’s simply stocking up on office supplies, or looking for someone to manage your IT environment. Procurement has a key role to play in keeping things running smoothly, along with facilitating the core values of businesses as priorities change, such as a commitment to ESG comp…
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Sustainability is an area that affects all businesses, no matter the sector. We are all currently contributing to the climate crisis, from travel and hospitality to manufacturing to those working in an office or from home. You may be surprised to hear that the legal sector is currently one of the leaders in championing sustainability, not just in e…
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Did you know that only a third of the emissions reductions required to achieve the country’s 2030 target are currently covered by credible plans? As a result, we can expect to see more mandatory and voluntary regulations that require carbon emissions reporting to verify your ESG and net zero claims. In this episode, Mel closes out the ESG Reporting…
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2030 is fast approaching and we’re already falling behind on our Net Zero targets, which will take a coordinated collective effort to get back on track. As a result, businesses are coming under increasing pressure to monitor, report and reduce their energy use and carbon emissions to meet net zero targets. This has led to an increase in both mandat…
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Businesses are coming under increasing pressure to monitor, report and reduce their energy use and carbon emissions to meet net zero targets. As a result, we’re seeing an increase in both mandatory and voluntary regulations that require carbon emissions reporting to verify your net zero claims. In this episode, Mel continues the ESG Reporting Discl…
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As the urgency to address the climate emergency heightens, businesses are coming under increasing pressure to monitor, report and reduce their energy use and carbon emissions to meet net zero targets. As a result, there is an increase in regulations to ensure that companies are taking the climate emergency seriously and not pay lip service to clima…
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There have been a reported 9,478 publicly disclosed data incidents in 2024 alone, with that amounting to over 35 million known records breached. It has become clear in recent years that information security isn’t just a ‘nice to have’, it’s a necessity to ensure you and your client’s data are protected. Which is especially the case for those proces…
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Greenhouse Gas (GHG) accounting has become increasingly important in recent years due to the demand for more environmental accountability. Whether by choice or due to legislation or mandatory Government led schemes, organisations need to able to effectively calculate their current impact before they can the right steps to reduce and offset the rema…
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ESG is a very broad topic to try and address for any organisation, leaving many scratching their heads on where to start with ESG reporting. Currently, there is no official certification for ESG, however there are a number of schemes that will give you either a score or rating for your level of compliance against their requirements. For those curre…
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In July 2024, A logic error in an update for CrowdStrike’s Falcon software caused 8.5 million windows computers to crash. While a fix was pushed out shortly after, the nature of the error meant that a full recovery of all effected machines took weeks to complete. Many businesses were caught up in the disruption, regardless of if this affected them …
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Continual Improvement is at the heart of every ISO Standard. The cyclical nature of ISO Standards lends itself to regular review and update of your Management System, to ensure it’s working efficiently and to address any issues or opportunities that inevitably crop up. However, Integrating these improvements can be challenging, even for mature syst…
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In the workplace, everyone is responsible for safety. It’s not just for managers or senior management to worry about where legislation is concerned, everyone from the top to the bottom needs to be actively ensuring the safety of others. ISO 45001 highlights the importance of this in its most recent iteration, which includes a specific requirement f…
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ESG compliance has fast become a focus for many organisations looking to address their wider sustainability profile. However, its broad framework has left many scratching their heads on exactly where to start with evaluating and addressing various elements of Environmental, Social, and Governance compliance. For those looking for some direction, yo…
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ISO 20121:2012, the Standard for Sustainable events management, was originally created and launched in coordination with the London 2012 olympics. 12 years on, it seems only fitting that its next revision would applied to the 2024 Paris Olympic Games. 10 Years on from it’s original release, the Standard has received a substantial update to not only…
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ISO Standards provide a framework to help businesses manage various aspects of their activities. Whether that’s quality, risk, environmental or Information Security management, they provide invaluable guidance to establish an effective Management System. One element that is key, no matter the Standard or subject area, is Leadership. Without this dr…
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There is a growing pressure on businesses to address their environmental impact, both from the Government as well as a more sustainably minded consumer base. As a result, the need to carry out Greenhouse Gas (GHG) emissions reporting is being introduced as a mandatory requirement for tenders, and Government led initiatives such as Streamlined Energ…
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ISO Standards provide a framework to help businesses manage various aspects of their activities. Whether that’s quality, risk, environmental or Information Security management, they provide invaluable guidance to establish an effective Management System. However, for those who are new to ISO Standards, the Standards themselves can seem rather intim…
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After 5 years of hosting the ISO Show, Mel Blackmore will be taking a step back as she focuses on her sustainability related endeavors. She’s passing the baton onto our new host – Ian Battersby. Ian is a Senior isologist at Blackmores, and while relatively new to the team, he has a wealth of Standard and ISO related knowledge to share with you all.…
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Can you believe we’ve been publishing the ISO Show for 5 years now! We certainly can’t! The ISO Show began back in 2019, following a trip to Cumbria by the host Mel Blackmore. She was, and still is, an avid fan of podcasts and while listening to a few of her favourites on the 4 hour trip, she got to wondering if there were any podcasts about ISO St…
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Data Centres could be considered the powerhouse of thousands of businesses globally. Long gone are the days of small physical servers being housed on-site, instead we rely on data centres to keep all our critical data safe and secure. But how do we know they are doing just that? Many hold certifications to security-based Standards such as SOC 2 or …
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Working towards a sustainable future is going to require a joint effort from everyone if we’re to reach our 2030 and 2050 targets. Several initiatives have come out in recent years to try and address one of our biggest challenges, energy consumption. Many of us in the UK will be familiar with ESOS (The Energy Savings Opportunities Scheme), which in…
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In February 2024, the ISO and IAF issued an unprecedented change to 31 commonly adopted ISO Standards, such as ISO 9001, ISO 14001 and ISO 27001. This change saw the addition of a new ‘Climate Change Amendment’, which was applied in part due to the ISO’s resolution in support of the ISO London Declaration on Climate Change. So what does this mean f…
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ISO 42001 was published in December of 2023, and is the first International Standard for Artificial Intelligence Management Systems. It was introduced following growing calls for a common framework for organisations who develop or use AI, to help implement, maintain and improve AI management practices. However, its benefits extends past simply esta…
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Nearly 60% of businesses that are impacted by a cyber incident go out of business within the 6 months following. With our heavy reliance on technology to keep both businesses and services running, it’s imperative that everyone take cyber risk seriously. However, incidents will inevitably happen and it’s up to you to ensure that your business is pre…
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Cyber incidents are on the rise as data shows there was a 20% increase in data breaches from 2022 to 2023. Technology has become an integral part of most businesses, especially post pandemic where many who may have avoided this reliance on tech had no choice but to adapt to survive. As a result, the question of businesses being affected by a cyber …
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Businesses looking to tackle their environmental impact will need to look at how they can reduce their carbon emissions and offset any remaining emissions to ensure that they reach Net Zero. One of the most common ways businesses offset their emissions is through the purchasing of carbon credits that typically go towards planting trees or re-wildin…
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