What does it take to build a successful BPO company? How successful are you with your agents? In running a call center, make sure you got the right people on the bus, and if you do then find the best seat for them. In this episode, Richard Blank and I, talk about his experiences in developing and building call center reps in Costa Rica and creating one of the largest call centers in Central America. Learn more about leadership, strong corporate culture, outsourcing, and becoming successful i ...

Podcast guests appearances regarding taking a chance by moving abroad and starting a company from scratch in Costa Rica. Topics discussed include: advanced telemarketing strategy, conflict management, interpersonal soft skills, customer support, rhetoric, gamification, employee motivation and phonetic micro expression reading. Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larg ...

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America m ...

Making travel more accessible to young people ages 21-35. Travel tips and travel hacks for solo travelers, who love authentic camping, hiking, and cultural experiences. Some of our travel community's favorite destinations: US National Parks, Costa Rica, Belize, Peru & Machu Picchu, Iceland, Ireland, Spain, Italy, Greece, Thailand, & Bali! Hosted by Matt Wilson, digital nomad, CEO of Under30Experiences, and author of The Millennial Travel Guidebook: Escape More, Spend Less, & Make Travel a Pr ...

“The Jake Sasseville Show” is hosted by media and hospitality entrepreneur Jake Sasseville and features one-on-one conversations with famous and not-so-famous folks at the intersection of “culture and consciousness” (Huffington Post). He is the CEO and Founder of Imiloa Institute in Costa Rica. Debuting in September 2014 with 300+ episodes under its belt, “Jake” climbed to 250,000 downloads in its first month on the air. Known for having “quite a lot of chutzpah” (INC Magazine), Jake’s conve ...

Let’s cut the BS for a sec - no matter how successful you THINK you are, there's always MORE to learn about being in business! This podcast is about pushing through adversity, challenging the status quo & learning what you don't know from kick ass entrepreneurs who've been there, done that. LET'S DO THIS!

From the livestream home of Spartan, Tough Mudder, DEKA, and the OCR World Championships, this is The OCR Report Podcast. The go-to source in the sport for informative and professional interviews about Obstacle Course Racing and Hybrid Fitness Racing. From the home of World’s Toughest Podcast, Obstacle Running Adventures, OCR Talk, and Nitty Gritty Training: The first podcast to focus exclusively on the Elite Racing SPORT of Obstacle Course Racing. Each week we talk about the latest results ...

Sourcing, Roasting and Brewing the best in Specialty Coffee every day.