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Customer Success Career Coach

Carly Agar | Career and Job Interview Tips for Customer Success Managers

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Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning ...
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CS SHIFT

Nandi Dossou

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Welcome to CS Shift — the podcast that goes beyond retention with strategies for Customer Success that work in the new era. I’m your host, Nandi Dossou — Customer Success executive, team builder, and passionate advocate for growth that’s both measurable and human. On this show, we cut through the noise and focus on what actually works: how to lead your CS team from adoption to expansion, how to drive net revenue retention, and how to equip your people — and yourself — to thrive through it al ...
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This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I wi ...
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DG Recruit helps you maximize your career in agency recruitment. Hosted by Dandan Zhu, top-billing headhunter, the DG Recruit Podcast breaks down EVERYTHING you need to know about your career in agency recruitment and how to achieve success in our exciting industry of headhunting. With Dandan's and her guests' interesting, honest, and insightful commentary, learn more about what you can do to start, improve, and grow your career and business. Submit all questions to [email protected] to ...
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CS-Aye Football

CS-Aye Football

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CS-AYE performs the research and forensically analyses a season or campaign in a footballer's career, in an informing and witty manner. Hosted by Ian Steven, a journalist with 20 years experience in Scottish football, CS-AYE are joined every episode by a prominent guest from the world of football, usually with a tartan tint, for a podcast that is unrivalled in its level of detail.
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Let’s cut the BS out of CS. Discover the best practices of some of the most influential leaders in customer success and learn to develop your own winning strategy with actionable takeaways. We’ll share insights, tips, and success stories to help you build your CS practice to drive significant business value and growth. Learn exactly what it takes to deliver a world-class customer experience and become a high-impact customer success leader. Join us for CS No BS, hosted by Totango President & ...
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Dee Kapila and Adam Avramescu discuss the future of Customer Experience (CX) and a bit more. This podcast is designed for current and future leaders in the CX space, including Customer Success, Education, Community, Digital CS, Professional Services, Support and more. We cover emerging trends and lessons learned from our combined years of leadership. Think of us as your CX uncle and auntie on this winding journey alongside you.
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She's So Suite Podcast

Kristi Faltorusso

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Embark on a journey with Kristi in each podcast episode as she engages in insightful conversations with accomplished women in the C-suite. Explore their unique stories, triumphs, challenges, dreams, and valuable advice that will inspire and empower you. Tune in for an enriching experience as Kristi delves into the depth of their professional journeys and brings you closer to the dynamic world of female leaders at the top.
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Humans don’t think and act like computers. So why are you setting your CS strategy based solely on logic? Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams. So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this ...
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Future-Proof Your Career

Tom Cheesewright | Podcast.co

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Welcome to Future-proof Your Career, your guide to the most important skills for a long, successful working life. This is a special season of the Talk About Tomorrow podcast, exploring in depth the idea of the Three Cs, three skill groups that are critical to success, in a business or as an entrepreneur. The ability to curate information, create new things, and communicate ideas. In each episode we explore a facet of one of these skills, alongside a guest. My name is Tom Cheesewright, I’m an ...
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Unlock Leadership Excellence: Tune into “My Favorite Mistake” with Mark Graban Are you a leader aiming to boost effectiveness, insight, and innovation? Join Mark Graban on ”My Favorite Mistake” (and no, it’s not the Sheryl Crow song), where top business minds, C-suite executives, and industry innovators share their pivotal mistakes and the powerful lessons they’ve learned. The Concept Embrace the transformative power of mistakes. Discover how errors can fuel leadership growth and creative pr ...
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de•code

Stanley Buchesky

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"de•code" is a K12 Education Podcast that delves into the narratives behind computer science data in school districts. Hosted by Stanley Buchesky, former CFO of the Department of Education and CEO of pi-top, Stanley invites superintendents to discuss how their unique stories and experiences shape CS education trends. The podcast aims to uncover insights on access, equity, and the impact of leadership in evolving the landscape of K12 computer science education.
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Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact. You’re going to hear from the ladies who are on their own journeys and want to sh ...
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This podcast is for Customer Experience leaders and practitioners alike; focused on creating community and learning opportunities centered around the burgeoning world of Digital CX. Hosted by Alex Turkovic, each episode will feature real and in-depth interviews with fascinating people within and without the CS community. We'll cover a wide range of topics, all related to building and innovating your own digital CS practices. ...and of course generative AI will be discussed. If you enjoy the ...
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Conversations in Software Development is a podcast intended primarily for students (at any level) who want to learn more about software development, especially if they intend to pursue a career in that field. More specifically, the goal of the podcast is to expose students to topics and ideas that they don't usually get to see or practice in a classroom setting, including many aspects of software development that are not related to coding. In each episode, we have a conversation with someone ...
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Are you ready to launch your startup but feeling stuck? "Startup Success: Overcoming Entrepreneurial Obstacles" is the must-listen podcast for aspiring entrepreneurs and small business owners. Host Skoob guides you through the challenging world of startups, focusing on conquering the "4 Pillars of Stop" that hold many entrepreneurs back: 1. Imposter Syndrome 2. Perfectionism 3. Fear of Failure 4. F.E.A.R. (False Evidence Appearing Real) Each episode features real stories from startup founder ...
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Journey to Success: CX Conversations

Raymie Corpuel and Sue Yendell

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Journey to Success: CX Conversations - Your Guide to Customer Experience and Success Whether you're just starting your career or a seasoned professional aiming to stay ahead of industry trends, Journey to Success: CX Conversations is your essential resource for everything related to Customer Experience (CX) and Customer Success (CS). Designed for individuals at every stage of their professional journey, our podcast provides a wealth of information and guidance to help you navigate the comple ...
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The coffee-shop style podcast that is helping thousands of women dream bigger and level up in business and life! Learn from Extraordinary Women from across the country who share their POWERFUL Reinvention stories - dropping unique gems and takeaways just for you!
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The Customer Success Playbook

Kevin Metzger and Roman Trebon

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Welcome to “The Customer Success Playbook,” a fresh podcast initiative spearheaded by Kevin Metzger and Roman Trebon. Immerse yourself with us in the dynamic realm of customer success, where we unravel the latest insights, inspirations, and wisdom from recognized leaders in the Customer Success domain. Our journey began with a simple yet profound belief: that meaningful conversations can significantly impact our professional trajectory. With this ethos, we’ve embarked on a mission to bring t ...
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The Cyber Cookie

CommSec Communications and Security Limited

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Welcome to ”The Cyber Cookie,” the go-to podcast for all things related to Cyber Security and Data Protection. Produced by CommSec, a renowned name in the field of security and communication, this podcast is tailored for those looking to stay abreast of the latest trends, threats, and solutions in the ever-evolving world of cyber security.Hosted by a team of seasoned experts, ”The Cyber Cookie” breaks down complex issues into easily digestible episodes, guiding listeners through the intricat ...
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Trying to figure out how to really, regularly, actually LIKE being alive? Welcome to the club. I’m Alexis Rockley: a positive psychology coach, author + human pep talk. I leave "voicemails" designed to remind you why you why you don’t suck (& why the world is not a raging dumpster fire, 100% of the time), interviewing experts on the important stuff no one taught us in school—finances, mental health, purpose in career—translating the hard science of happiness for anyone who speaks emoji. I le ...
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The Word Before Work is a weekly 5-minute devotional podcast helping Christians respond to the radical, biblical truth that their work matters for eternity. Hosted by Jordan Raynor (entrepreneur and bestselling author of Redeeming Your Time, Master of One, and Called to Create) and subscribed to by more than 100,000 people in every country on earth, The Word Before Work has become the go-to devotional for working Christians.
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SagePost47 is Pomona College's alumni mentorship club. Students are able to connect with alumni to talk about careers, Pomona, and more. In the Sage Post47 Podcast current students talk with Pomona College alumni about their experiences and dive into their decisions. We hope to help out current students and alumni as we share these stories! Semester release schedule: new episode will be released each week Monday morning ~8:00am PST! Summer release schedule: new episode released every other w ...
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The Kevin Miller Podcast

Kevin Miller | YAP Media

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Join Purpose Coach Kevin Miller as he conducts deep discussions on personal evolution from his own, curious journey toward greater purpose and deeper fulfillment. Kevin researches and curates the best teachers and guides you may never find, as they are busy teaching in classes, counseling in therapy rooms, researching in labs, and coaching in offices. Go from knowledge to integration at kevinmiller.co *Over 70 million downloads, 300 expert guests, 1,500 episodes...and the journey continues o ...
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StartupCTO.io

Peter Bell

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The original Startup Engineering Leadership Podcast - now part of CTO Connection - the organizers of the @ctosummit series! Learn from the experiences of successful engineering leaders at fast growth tech startups. Whether you want to learn more about hiring, motivating or managing an engineering team, if you're technical and manage engineers, the Startup CTO podcast is a great resource for learning from your peers! 558499
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MuggleCast is your weekly ride into the world of Harry Potter, including the books and upcoming TV show! Our Harry Potter podcast, hosted by four life-long friends, brings its listeners entertaining and thought-provoking discussions about the Wizarding World. With each new episode we discuss everything Harry Potter: the latest news, the Potter books, the upcoming MAX TV Show, Fantastic Beasts, the theme parks, the video games, the fandom, and more! We're currently hosting a Chapter by Chapte ...
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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
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Audition Secrets

Broadway Podcast Network

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The audition process can make or break a performer's progress. Join Broadway veteran Justin Guarini every week to hear what it takes to stand out from the competition, avoid common mistakes, and unlock the next level of your musical theater career. Have you ever walked out of an audition room and asked yourself: "I could've done so much better, why was that so terrible?" Justin has too, many times, more than he can remember. So, he started searching for a new way to nail auditions and book m ...
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Welcome to The Certain Success™ Podcast, where faith, family, and business intersect to create a life of purpose and design. Why do we call it 'Certain Success'? -- because our only certain success is in our eternal relationship with Christ. Join your host Matt Fagioli , a successful 7 figure seriel entrepreneur, disciple of Christ and an avid learner as we share our Holy Spirit rants and interviews with fellow business owners & entrepreneurs to explore the unique challenges and opportunitie ...
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First published in 1919 under his pseudonym Clive Hamilton, Spirits in Bondage, is also the first published book by the notorious novelist C.S. Lewis. This early piece of work represents Lewis’ youth, as it was written at a time when the author had just returned from his military service in the First World War. In addition it differentiates itself from his other works, not just in terms of style, but also in themes due to his agnostic stand at the time. Written in the form of poetry, the pie ...
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My guest for Episode #324 of the My Favorite Mistake podcast is Trevor Schade. Episode page with video, transcript, and more Trevor began his career as a Lean Six Sigma Black Belt with a strong background in coding and process improvement. He consulted on business efficiency and outsourcing before shifting into real estate in 2008. After earning hi…
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The self-help and personal development world gives primary focus to increasing our performance so we can achieve greater successes in our lives. And it’s true we all are capable of more. Nobody is performing at their max capacity. But we won’t outperform the level of ability we believe about ourselves and all we have to go on is the proof of what w…
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Are you looking to break into the CX field in SaaS (software as a service) or AI companies? Maybe you're new to the field altogether, or maybe you're trying to enter the tech world from another industry. If so, get ready for a bunch of new terms and assumptions about how things work! But worry not - Dee and Adam are here to help. We're going to wal…
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Think Customer Success networking is just about DMing recruiters or chatting up random CSMs on LinkedIn? That’s the biggest myth killing your job search right now. Today, I’m sharing the real reason you’re not landing interviews—and it’s not what you think. In this episode, I break down exactly why generic networking is a waste of your energy, and …
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Signup for the FREE Masterclass: https://www.thecustomersuccesspro.com/masterclass In this episode of the Customer Success Pro Podcast, host Anika Zuber speaks with Chad Hornerfeld, VP of Customer Success at Sienna AI, about the evolution of customer success and the importance of strategic customer success management. They discuss the shift from tr…
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Text us your questions and thoughts! What makes a truly exceptional customer success leader? In this conversation with Cynthia Taylor, Senior Vice President, Customer Experience at Culture Amp, we explore how strategic branding, international perspective, and a shoulder-to-shoulder leadership style can transform customer success teams. Cynthia’s jo…
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Michael Cera? Tilda Swinton!? In this Bonus MuggleCast that we're sharing from our Patreon vault, Laura takes us through several high profile actors who were once considered for the Harry Potter movies. It's a fascinating look at names who had a real chance of appearing in the series! Visit Patreon.com/mugglecast for two new Bonus MuggleCast episod…
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Did you like the episode? Send me a text and let me know!! From Penny Candy to $100K Months: The Relationship Formula for Entrepreneurial Success Discover how entrepreneur SyS transformed from a suspended fourth-grader selling candy to generating consistent $100K months for 38 consecutive months. In this powerful episode, learn the relationship-bas…
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A few nights ago I watched The Matrix with four of my younger kids after one said she didn’t remember ever seeing it. A group of my older kids had gotten together to watch it recently as well. I’m talking the 1999 movie starring Keanu Reeves. It depicts a concept where most humans are inert and simply plugged into a computer program living pretend …
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“No regrets” is an American slogan along with “No Fear” and “Just Do It.” Yet more often than not we don’t “just do it,” having no fear is psychopathic, and having no regrets means you have no sorrow for ever hurting anyone or making a mistake. Regret is simply recognizing sadness or disappointment about something we did we wish we hadn’t, or we di…
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In this special episode of My Favorite Mistake, host Mark Graban celebrates the kickoff of football season with a unique perspective: five legendary kickers who know what it means to perform under pressure. Guests include former NFL kickers Jay Feely, Shane Graham, David Akers, Nick Lowry, and University of South Carolina’s all-time leading scorer …
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Send us a text Dive into the rapidly evolving world of AI with Adrian Swinscoe as we wrap up our three-part series on how to keep AI from becoming just another buzzword. This episode unpacks the flood of AI tools hitting the market, the challenge of maintaining a human touch in customer experience, and strategies to avoid the dreaded “tech for tech…
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She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠⁠https://www.clientsuccess.com/⁠⁠ In this conversation, Deb Ashton shares his journey from a science background to leading customer experience at Cetinia, previously known as Financial…
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What if the only thing between you and your next Customer Success role is a smarter job search strategy? In this episode, I sit down with Howard, who went from layoff (with a baby on the way!) to landing his dream job at Zoom in just eight weeks, and in the toughest market we’ve ever seen. He’s sharing the raw truth about what actually works, how t…
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Signup for the FREE Masterclass: https://www.thecustomersuccesspro.com/masterclass In this episode, Anika Zubair discusses the critical topic of handling product delays in customer success. She emphasizes that product delays are not just timeline issues but also trust issues that can significantly impact customer relationships. Anika outlines commo…
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Did you like the episode? Send me a text and let me know!! Podcast Episode: Building Virtual Teams for Startups Welcome to another episode of Business Conversations With PI, where we answer the most pressing questions for new entrepreneurs and startup founders. In this episode, we dive deep into the world of virtual teams, remote work, and actionab…
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Help MuggleCast grow during our birthday month! Our 2025 physical gift is here! The MuggleCast Yearbook includes writing by each of the four hosts, telling the story of the podcast across the last 20 years, and featuring tons of colorful images and jam-packed with enough nostalgia to make your eyes water. It’s got personal reflections, anecdotes, n…
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I’ve spent a lifetime doing. Achieving and building and creating and adding. And now I find that what I most want is peace. I’m 54 and I’m tired. Not physically tired. But emotionally. The past four years have been a time of deconstructing and dismantling and letting go of most everything I held dear. I have encountered the most difficult time of m…
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In this episode, Senior Director of AI Support Ruth O’Brien and VP of Support Declan Ivory take you inside part two of Intercom’s AI Agent Blueprint: "Scale it." They share lessons from being the first support team in the world to deploy a generative AI agent and dive into the organizational shifts that make scaling the impact of AI possible. From …
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My guest for Episode #323 of the My Favorite Mistake podcast is Grace Bourke, Consulting Director of the Performance Excellence Practice at Baker Tilly. With nearly 40 years of experience in healthcare quality improvement and industrial engineering, Grace has worked in clinical care, biotech, global public health, and senior leadership roles at org…
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I have done a number of podcasts on calling, but as I don’t believe anyone has the definitive definition of what a calling is and what your’s might be, I am a fan of a continued discussion with various experts. I spent many years talking about calling and purpose as some holy grail discovery. Even as I did so many different things vocationally and …
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Think your interview skills are top-notch but still walking away empty-handed? You might be leaving points (and offers) on the table…without even knowing it. In this episode, I’m pulling back the curtain on the real way interviewers score your answers and why vague talk tracks are quietly wrecking your chances. We’ll dive into the truth about the i…
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The CS Promotion Tracker: https://www.thecustomersuccesspro.com/offers/wh6BFvEc In this episode, Anika Zubair discusses the common mistakes made by customer success leaders and how to avoid them. She emphasizes the importance of aligning customer success with revenue, building a high-performing team, defining success metrics, and becoming a strateg…
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Send us a text Ready to inject some punk spirit into your customer experience? In this episode of the Customer Success Playbook, Adrian Swinscoe joins Roman Trebon to explore the delicate art of reducing friction without losing that vital human touch. From the bustling cultural tapestry of Edinburgh’s Fringe Festival to personal tales of rock climb…
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Did you like the episode? Send me a text and let me know!! Where Are They Now? Featuring Leslie Fiorenzo - The Undiscovered Entrepreneur #115 In this episode of The Undiscovered Entrepreneur, Jesse catches up with Leslie Fiorenzo, a business presentation coach, to discuss her entrepreneurial journey since they last spoke a year ago. Leslie shares h…
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Did you like the episode? Send me a text and let me know!! What if the business you’ve been building for years isn’t the one that will set you free? In this episode of The Undiscovered Entrepreneur, Phil Hughes returns three years after his first appearance to share a powerful story of reinvention, resilience, and the courage to pivot. Phil takes u…
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Help MuggleCast grow during our birthday month! Our 2025 physical gift is here! The MuggleCast Yearbook includes writing by each of the four hosts, telling the story of the podcast across the last 20 years, and featuring tons of colorful images and jam-packed with enough nostalgia to make your eyes water. It’s got personal reflections, anecdotes, n…
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Ruth O’Brien, Senior Director of AI Support at Intercom, sits down with George Dilthey, Head of Support at Clay, to explore “The Wheel” – Clay’s 15-month rotational program that begins in customer service and develops the next generation of tech leaders. Find out more about The Wheel program here. See Privacy Policy at https://art19.com/privacy and…
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Do we all have some creative ability in us? Yes. Can we learn and grow to be more creative? Yes. Should we all be living as “creatives?” I question this. But what creativity we have, whether it’s art, ideas, businesses, innovations, or solutions to problems, how can we best go from the idea or concept, to actually doing and delivering something? I …
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My guest for Episode #322 of the My Favorite Mistake podcast is Rob Dorgan, a multi-talented professional whose career path has taken him from paralegal to college professor, retail store owner, manufacturing company president, and now licensed massage therapist, certified yoga educator, meditation teacher, and astrologer. Rob is also the author of…
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In my experience almost everyone has a platform that provide the possibility and opportunity of influence. As a parent, as a spouse, if you work with other people, if you are involved in athletics or go to church, if you’re in school and more. Basically with anyone you are in consistent communication and/or proximity. Though to have influence you m…
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She's So Suite is brought to you by Client Success. The easiest to use, fastest to implement software to reduce churn & increase customer revenue. Request a demo at ⁠⁠https://www.clientsuccess.com/⁠⁠ On this episode of the She So Suite Podcast, I sit down with Charlie Saffro, Founder and CEO of CS Recruiting, keynote speaker, and trailblazer in the…
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What if your KPIs are hiding your true impact and that’s why you’re not getting promoted? Most CSMs are tracking what leadership asks and missing the real proof that moves careers forward. If your best work is going unnoticed, you’re not alone. That’s why in this episode, I reveal the three high-impact metrics I personally used to score raise after…
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The CS Promotion Tracker: https://www.thecustomersuccesspro.com/offers/wh6BFvEc In this episode of the Customer Success Pro Podcast, Anika Zubair discusses the importance of building a customer-centric culture within organizations. She highlights common mistakes companies make in their approach to customer success and outlines actionable steps to c…
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Did you like the episode? Send me a text and let me know!! Mastering the Entrepreneurial Mindset with PI: Growth, Resilience, and More In this episode of 'Business Conversations With Pi,' host Skoob and his AI co-host Pi, tackle key questions that new entrepreneurs often ask. They dive into the critical types of mindsets beneficial for entrepreneur…
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Help MuggleCast grow during our birthday month! To celebrate MuggleCast turning 20 years old (!!!) listeners can get 20% off an annual subscription to our Patreon with promo code 20YEARS. We’ve never offered this large a discount before, but this large of an anniversary calls for a very special deal. So visit Patreon.com/MuggleCast and pledge today…
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We've just launched "The AI Agent Blueprint" – a two-part strategic map for launching and scaling AI in customer service. It's designed to help customer service, CX, and AI transformation leaders deploy fast, scale with confidence, and achieve meaningful business transformation with AI. In this episode, Senior Director of Human Support Bobby Staple…
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I’m tempted to start by saying, “If you’ve ever gone through a significant transition…” but I’m not going to. I bet everyone listening has had something end that they didn’t choose, and chances are 99.9% that you didn’t come through unscathed. In this episode I’m going to share a message that has been a guiding light to me in recent, difficult time…
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My guest for Episode #321 of the My Favorite Mistake podcast is Cynthia Kane, founder and CEO of the Kane Intentional Communication Institute and author of several books, including How to Communicate Like a Buddhist and The Pause: How to Keep Your Cool in Tough Situations. Cynthia shares a pivotal mistake from early in her life: letting other peopl…
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Send us a text Ready to shake up your customer experience approach with some no-fluff, straight-to-the-point wisdom? In this episode, Adrian Swinscoe – author of *Punk CX* and *How to Wow* – joins Roman Trebon to deliver a masterclass on how real, actionable data combined with firsthand customer stories can transform your CX from good to unforgetta…
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In this episode, Dandan interviews Mike Mello, founder of SIMPLESIDE AI, where we break down tips and insights on topics such as: Sales careers Earning potential Tips for those looking to succeed in agency recruitment/staffing Future of the business/industry with regard to AI and automation As always, join Dandan's next training on agencyrecruitmen…
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Therapy gives much focus to our past, where modern day success coaching is focused primarily on the future. I advocated coaching and had no interest in the past. That is, until I realized I wanted to understand why I kept repeating the same patterns. Today I feel both are needed in order to better understand ourselves. In the field of positive psyc…
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🎙️ In this bonus episode of My Favorite Mistake, Mark Graban welcomes back Dr. Jen Heemstra, Charles Allen Thomas Professor and Chair of Chemistry at Washington University in St. Louis. Jen joins us to talk about her new book, Lab Work to Leadership: A Concise Guide to Thriving in the Science Job You Weren’t Trained For. She shares how the book was…
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Are you sick of making it to the final interview round, only to watch the offer slip away at the last moment? What if the thing holding you back isn’t your experience, your resume, or even your skills…but just three tiny tweaks to your interview game? In this episode, I break down the exact changes my client made to go from getting ghosted after in…
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Join the VIP Waitlist for RevUP: https://www.thecustomersuccesspro.com/revup In this episode, Anika Zubair discusses the transition from customer service to customer success with Lena Therese Zimmerman, Head of Customer Experience at Do Instruct. They explore the importance of curiosity, team collaboration, and the need for a strategic approach in …
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Did you like the episode? Send me a text and let me know!! Overcoming Naysayers & Competing Against Yourself: The Adventure of Entrepreneur John In episode 114 of The Undiscovered Entrepreneur, host Skoob engages in an invigorating conversation with John, a dynamic entrepreneur who transformed a $40,000 investment into a $11 million outdoor gear bu…
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Help MuggleCast grow during our birthday month! To celebrate MuggleCast turning 20 this month, listeners can get 20% off an annual subscription to our Patreon with promo code 20YEARS. We’ve never offered this large a discount before, but this large of an anniversary calls for a very special deal. So visit Patreon.com/MuggleCast and pledge today! Pa…
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Welcome. I'm Kevin Miller and this is a podcast for your personal evolution. In this episode Will A Better World Really Benefit Us & If Not - What Actually Will I’ve struggled with technology and conveniences and efficiency for a long time. All our human advancements with tech and now AI and such are promoted as if they will finally make everything…
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My guest for Episode #320 of the My Favorite Mistake podcast is Damon Lembi, CEO of Learnit, a live learning and development platform that has helped upskill over 2 million professionals. Episode page with video, transcript, and more A former college baseball player and now a two-time bestselling author, Damon shares the story of how youthful ambit…
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