This is the public square for all things contact center. This is where the world’s best Call & Contact center professionals come to get better at delivering a great experience for customers. Your contact center mentors - Amas Tenumah & Bob Furniss
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CallTalk is the first on-line radio show specifically about Call Centers. BenchmarkPortal brings this show to listeners with no vendor sponsorship so the content is completely neutral. If you have a topic you would like us to cover, send it to [email protected]
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Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
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Established for 50 years, Ansafone Contact Centers offers world-class customer experience and brand care for its clients and business partners who are in need of call center services such as inbound calls, outbound calls, live 24/7 customer support, secured HIPAA -compliant text messaging, live chat, and more. Our podcast series is a media form to show and educate others in the industry or businesses interested in partnering with us on the real-case scenarios, ins and outs of the call center ...
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Your dose of inspiration. A Philippine podcast show dedicated to help you thrive for greatness, become inspired and urges you to stay motivated despite everything that you are going through. Hosted by Jamir Angelo. A funnel expert and strategist, automation specialist and has been doing digital marketing for years. Take it from someone who has been there. From a fast food attendant, to a security guard, to working as a call center agent - to someone who broke lose and hitting success in the ...
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The Next Gen Call Center interviews leading subject matter experts to discuss the most important trends, technologies, and best practices shaping the call center landscape.
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Telesales Rockstar, Rob Liano delivers a much needed Kick in the Aspirations! After over two decades of sales, managerial and training experience, Rob shares cutting edge sales insight that will differentiate you from the competition along with a healthy dose of motivation. Are you ready to rock?
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Join Chris Madden in exploring the latest in artificial intelligence with insightful interviews with CEOs and top executives from AI startups and industry leaders. A must-listen for anyone interested in AI news and the minds driving its innovation.
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"Writing It! The Podcast About Academics & Writing" dives deep into the world of academic writing and publishing. Join us for conversations with academics and editors as we discuss challenges, strategies, and insights from our writing lives. As we share our experiences and helpful hacks, we make the process of writing and getting published a bit more transparent and a bit less overwhelming.
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The official podcast of OneLeg where we pull back the curtain on marketing and discuss how you can deliver the very best customer experience and achieve zero marketing waste.
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This is Work From Home Be Awesome, where we teach Filipinos how to work from home!
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Secure Agent Marketing
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A show where US and Philippine military families are encouraged & empowered to live their best life as a military family through stories of people who have lived it. Welcome to the Afterthought on the Military Family podcast! I'm your host, Mami Redj. In this show, I'll share, not only my experiences as a military wife but also the stories of military members' spouses, children, and even parents who have faced disappointments and excitements, challenges and celebrations of this chosen lifest ...
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Welcome to the Vikings Territory Breakdown podcast, where co-hosts Joe Oberle and Mark Craig offer their unique insider’s opinion and analysis on the latest Purple news and happenings emanating from TCO Performance Center, U.S. Bank Stadium and beyond. The Minnesota Vikings are a constant source of exciting, enervating and, oftentimes, confounding news, and Craig and Oberle illuminate and explain it all from a perspective of experience and hard-earned insight.
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Unscripted stories about career and adulting + the fun and pain of them all ♡
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The latest stories from The Associated Press
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Dive into the world of artificial intelligence with 'Leveraging AI,' a podcast tailored for forward-thinking business professionals. Each episode brings insightful discussions on how AI can ethically transform business practices, offering practical solutions to day-to-day business challenges. Join our host Isar Meitis (4 time CEO), and expert guests as they turn AI's complexities into actionable insights, and explore its ethical implications in the business world. Whether you are an AI novic ...
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Leaders in Medical Billing is a podcast about leaders in our industry that are growing, disrupting and paving the way for innovation!
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Offshoring and Outsourcing Philippines is produced by Vertical Internet Media Limited to provide insights and information about BPO industry in the Philippines as it may apply to customers in Australia, New Zealand, US, UK, Canada, and in fact, anywhere in the world. The podcast is produced as entertainment and should not be relied on for any business decision making without the listener independently ascertaining the situation and facts for themselves. The opinions expressed on this podcast ...
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The future of real estate is here, and it's our mission to make sure that YOU are at the center of it! On this podcast, Adrian Fisher speaks with agents who are leading the way in the real estate space. Tune in as they share their stories, and learn what it takes to be a successful agent in the digital age. We'll be talking social media marketing, Facebook ads, video technology, personal branding and more. Adrian Fisher is the Founder and CEO of PropertySimple, a lead generation and marketin ...
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Find answers to common questions or connect with SBCGlobal customer service for various issues. For phone support, call 1-888-634-1444 or use the online chat option. • To contact SBCGlobal support, you have several options: 1. Phone Support: • 1-888-634-1444 (U.S.) • 1-800-288-2020 (Toll-Free) • 1-872-204-5959 (Alternative). 2. Live Chat: • Visit the AT&T Mail Support Page and select the Live Chat option to connect with a support agent in real-time. 3. Email Support: • Send an email to suppo ...
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Find answers to common questions or connect with BellSouth customer service for various issues. For phone support, call 1-855-666-7787 or use the online chat option. • To contact BellSouth support, you have several options: 1. Phone Support: • 1-855-666-7787 (U.S.) • 1-800-288-2020 (Toll-Free) • 1-872-666-1966 (Alternative). 2. Live Chat: • Visit the AT&T Mail Support Page and select the Live Chat option to connect with a support agent in real-time. 3. Email Support: • Send an email to suppo ...
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1
Visa wants to give artificial intelligence 'agents' your credit card
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0:49AP correspondent Donna Warder reports Visa wants to give artificial intelligence agents your credit card number.By The Associated Press
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1
Storm leaves 3 dead in Pennsylvania and about 500K customers without power
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0:57AP correspondent Haya Panjwani reports on deadly severe weather.By The Associated Press
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Trump says US kids may get '2 dolls instead of 30,' but China will suffer more in a trade war
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0:55AP Washington correspondent Sagar Meghani reports on President Trump passing the buck amid a concerning economic report.By The Associated Press
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The Latest: President Donald Trump holds Cabinet meeting
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0:56AP Washington correspondent Sagar Meghani reports President Trump is inviting Elon Musk to hang around.By The Associated Press
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Childcare in the Capitol: As more women run for office, some are bringing their kids
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0:59AP’s Lisa Dwyer reports on an uptick in childcare options for parents in politics.By The Associated Press
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US maternal death rate rose slightly last year, health officials say
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0:53AP correspondent Donna Warder reports on an increase in maternal deaths in the US.By The Associated Press
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1
A 180-year-old private South Carolina university is closing after a $6M fundraising drive fails
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0:48AP’s Lisa Dwyer reports on the closing of another small university.By The Associated Press
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1
NFL fines Falcons and defensive coordinator Jeff Ulbrich following prank call to Shedeur Sanders
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0:34The NFL has fined a team and one of its assistant coaches following a prank call to a notable draft prospect. Correspondent Gethin Coolbaugh reports.By The Associated Press
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1
Microsoft pledges to protect European operations and unveils data center expansion
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0:37AP correspodnent Karen Chammas reports on Microsoft in Europe as transatlantic tensions rise from trade wars.By The Associated Press
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1
Judge releases a Palestinian student activist who was arrested at his citizenship interview
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0:54AP correspondent Haya Panjwani reports on a judge releasing a Palestinian student activist arrested at his citizenship interview.By The Associated Press
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Kamala Harris plans a speech sharply criticizing Donald Trump's policies
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0:35AP correspondent Marcela Sanchez reports on what we can expect to hear during former Vice President Kamala Harris' speech this eveing. ((Harris is scheduled to speak at 10:00 ped))By The Associated Press
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1
Wall Street sinks following signals that the US economy is sputtering
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0:40Wall Street taook a hit after the US reported its economy shrank in the first quarter for the first time in three years.By The Associated Press
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1
Despite a slew of broken car mirrors, Massachusetts residents take woodpecker invasion in stride
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0:56AP correspondent Haya Panjwani reports on a woodpecker invading a Massachusetts town.By The Associated Press
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Ukraine says it’s poised to sign a key mineral resources deal with the US on Wednesday
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0:37AP correspondent Karen Chammas reports on an upcoming mineral resources deal between the U.S. and Ukraine.By The Associated Press
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1
Climate change is making coffee more expensive. Tariffs likely will too
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0:45AP correspondent Julie Walker reports climate change is making coffee more expensive, and tariffs likely will too.By The Associated Press
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1
Pakistan says it has 'credible intelligence' India will attack within days
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0:55AP correspondent Karen Chammas reports on tensions between India and Pakistan.By The Associated Press
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1
Hawaii plans to increase hotel tax to help it cope with climate change
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0:44AP correspondent Julie Walker reports Hawaii plans to increase its hotel tax to help it cope with climate change.By The Associated Press
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Europe saw stronger growth at start of year, but Trump's tariffs have darkened outlook
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0:40AP correspondent Karen Chammas reports on Europe's economy.By The Associated Press
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U.S. economy shrinks 0.3% in first quarter as Trump trade wars disrupt business
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0:53AP Washington correspondent Sagar Meghani reports the U.S. economy has been shrinking.By The Associated Press
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3 astronauts return to Earth after 6 months on China's space station
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0:38AP correspondent Julie Walker reports three Chinese astronauts landed back on Earth on Wednesday.By The Associated Press
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1
This AI Replaces Your Social Media Team – Here’s How | Socialite Founder Sean Rich | E105
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29:04In this episode of the Imagine AI Live podcast, host Chris Madden speaks with Sean Rich, the founder of Socialite, an AI-driven social media management tool. They discuss the challenges businesses face in keeping up with the fast-paced world of social media and how Socialite aims to alleviate these pressures by automating content creation and sched…
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AP correspondent Karen Chammas reports on Canada's recent election results ; the latest Israeli strikes on Gaza kill at least a dozen people ; Iran announces new nuclear talks with the US.By The Associated Press
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Rights group urges US and other governments to hold Venezuela's Maduro accountable for repression
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0:42AP correspondent Karen Chammas reports on an appeal to the US by Human Rights Watch about Venezuela.By The Associated Press
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1
Runaway kangaroo on the loose named Sheila shuts down Alabama interstate
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0:34AP correspondent Ben Thomas reports a runaway kangaroo shut down an Alabama interstate Tuesday.By The Associated Press
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Iran's foreign minister says next round of talks with US over nuclear program will be held in Rome
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0:36AP correspondent Karen Chammas reports on Iran - US talks.By The Associated Press
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1
Wisconsin high court suspends Milwaukee judge accused of helping man evade immigration authorities
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0:39AP correspondent Ben Thomas reports Wisconsin's high court has suspended a Milwaukee judge accused of helping a man evade immigration authorities.By The Associated Press
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Canada's Liberals fall short of a majority in Parliament in the wake of comeback election victory
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0:44AP correspondent Karen Chammas reports on the latest from the Canadian elections.By The Associated Press
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Trump to offer automakers some relief on his 25% tariffs, after worries they could hurt US factories
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0:52AP correspondent Ben Thomas reports President Trump is offering automakers some relief on his 25% tariffs. ((opens with actuality))By The Associated Press
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Middle East latest: At least 12 killed overnight by Israeli strikes in Gaza
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0:36AP correspondent Karen Chammas reports on new Israeli strikes on Gaza overnight that have killed at least a dozen Palestinians.By The Associated Press
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1
Trump marks his first 100 days in office in campaign mode, focused on grudges and grievances
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0:47AP correspondent Ben Thomas reports President Trump marked his first 100 days in office with a campaign style rally.By The Associated Press
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1
Prosecutors seek 20-year prison term for founder of failed crypto platform Celsius Network
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0:48AP correspondent Jennifer King reports prosecutors are seeking prison time for the founder of a failed cryptocurrency business.By The Associated Press
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1
Man arrested following death of ice hockey player Adam Johnson won't face charges
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0:48A man arrested following death of ice hockey player Adam Johnson won't face charges. Correspondent Gethin Coolbaugh reports.By The Associated Press
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1
Luka Doncic donates entire cost of restoring vandalized Kobe Bryant mural in downtown Los Angeles
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0:34A current Lakers star is giving back to the community after a late L.A. icon's mural was vandalized. Correspondent Gethin Coolbaugh reports.By The Associated Press
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1
The Latest: Trump signs new executive actions on immigration
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0:53AP’s Lisa Dwyer reports that some truck drivers are supporting President Donald Trump’s decision to require that drivers understand English.By The Associated Press
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1
GM recalls nearly 600,000 Cadillac, Chevrolet and GMC cars due to engine failure risks
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0:50AP correspondent Jennifer King reports on a big recall involving General Motors vehicles.By The Associated Press
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Supreme Court seems likely to rule narrowly for family whose house was wrongly raided by FBI
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0:50AP correspondent Ed Donahue reports on the case of a botched FBI raid that went before the Supreme Court.By The Associated Press
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Trump dismisses Biden nominees to US Holocaust Memorial Council, including Doug Emhoff
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0:42AP correspondent Haya Panjwani reports on Trump dismissing Biden nominees, including Doug Emhoff.By The Associated Press
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Amazon is not planning to break out tariff costs online as White House attacks potential move
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0:47AP correspondent Ed Donahue reports Amazon clarifies its stand on posting tariff costs.By The Associated Press
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1
Canadian prime minister's Liberals fall short of a majority in Parliament
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0:58AP correspondent Haya Panjwani reports on Canadian prime minister's Liberals falling short of a majority in Parliament.By The Associated Press
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Black female WWII unit, 'Six Triple Eight,' receives congressional honor
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0:55AP’s Lisa Dwyer reports on this year’s recipients of the Congressional Gold Medal, a military unit who were recently celebrated in a movie for Netflix.By The Associated Press
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1
First accuser takes the witness stand at Harvey Weinstein’s #MeToo retrial
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0:52AP correspondent Julie Walker reports the first accuser has taken the witness stand at Harvey Weinstein’s #MeToo retrial.By The Associated Press
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1
Wall Street rises as corporate profits pile higher along with uncertainty about Trump's trade war
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0:40Markets move higher.By The Associated Press
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1
Ukraine says Russia hits civilians again as Kyiv derides Putin's 3-day truce offer
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1:06AP Washington correspondent Sagar Meghani reports on the Trump administration pressuring Russia and Ukraine to end the war.By The Associated Press
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1
New York zoo feeds baby vulture with assist from a puppet vulture
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0:40AP correspondent Julie Walker reports a New York zoo feeds a baby vulture with an assist from a hand puppet.By The Associated Press
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Starbucks' new drive-thru in Texas is the coffee giant's first 3D printed store in the US
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0:40AP correspondent Haya Panjwani reports on Starbucks' new drive-thru made with 3D printing.By The Associated Press
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1
Impaired driver who struck and killed a Connecticut trooper is sentenced to 18 years
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0:32AP correspondent Haya Panjwani reports on the sentence of a man who killed a Connecticut trooper.By The Associated Press
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1
Senate confirms former Sen. David Perdue as Trump's US ambassador to China amid tariff showdown
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0:58President Trump's new ambassador to China is a Georgia Republican familiar in both business and political circles. AP correspondent Jennifer King reports.By The Associated Press
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1
Is the punishment for cursing in F1 too harsh? Racing boss hints at changes after driver backlash
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0:55AP correspondent Ed Donahue reports on a backlash by race drivers over naughty words.By The Associated Press
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Major companies face a difficult task in estimating the impact of tariffs on their business
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0:42AP correspondent Damian Troise reports major companies face a difficult task in estimating the impact of tariffs on their business.By The Associated Press
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The Latest: Trump marks his first 100 days in office as consumer confidence plunges
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1:06AP Washington correspondent Sagar Meghani reports on Defense Secretary Pete Hegseth's boast of scrapping what he falsely says was a Biden initiative.By The Associated Press
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