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Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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What does it take to create experiences customers love, craft campaigns that captivate, and drive measurable results? Insights Unlocked features candid conversations with the builders, creators, and innovators driving some of the world’s most impactful digital transformations. Tailored for marketing, product, UX and CX leaders, each episode delivers actionable insights to help you create customer-first strategies and stay ahead in today’s competitive landscape. Each episode is about 30 minut ...
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Punk CX: Customer Experience Insights with Adrian Swinscoe
Adrian Swinscoe | Customer Experience Strategy Expert
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Adrian Swinscoe discusses customer experience and strategy with industry leaders in this engaging series about how to deliver a standout customer experience and service. Topics covered in the interviews include customer service, customer experience, customer engagement, employee experience, employee engagement, technology, adaptable and responsive organizations, digital transformation, high-performing teams, how to best leverage artificial intelligence to drive better outcomes, other new tec ...
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Builders Wanted features candid conversations with the leaders and industry pioneers who are reimagining customer engagement, driving transformation, and fostering innovation with transformative technologies. Step inside the minds of the builders reshaping how businesses connect, engage, and grow.
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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj AI Research CEO Daniel Faggella and team interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise
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Pat Flynn from The Smart Passive Income Blog reveals all of his online business and blogging strategies, income sources and killer marketing tips and tricks so you can be ahead of the curve with your online business or blog. Discover how you can create multiple passive income streams that work for you so that you can have the time and freedom to do what you love, whether it's traveling the world, or just living comfortably at home. Since 2008, he's been supporting his family with his many on ...
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CarCast is twice weekly automotive podcast hosted by Matt “The Motorator” D’Andria, former NFL and WWE superstar, Bill Goldberg, and Vice President Editorial & Editor-in-Chief at Edmunds.com, Alistair Weaver. CarCast explores all aspects of the automotive space from the performance aftermarket to new car buying and the future of the automotive industry. The guys answer your questions, offer advice and feature guests from the automotive industry and celebrity car enthusiasts.
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Catalyst, a Launch by NTT DATA podcast, puts humans at the front and center of digital transformation. Each week, we feature thought leaders who share their insights on reinventing digital experiences, enhancing customer journeys, and driving innovation in the enterprise. From platform transformation to the latest advancements in AI, our guests delve into the challenges and triumphs of digital transformation, emphasizing the critical role of human ingenuity and leadership. Learn more about L ...
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Interviews with the best brains in AI, sharing how to improve customer experience and business operations using emerging AI technologies such as voice AI, conversational AI, NLP, Large Language Models (LLMs), generative AI and more. We educate business leaders and teams on why and how AI technologies are revolutionising the way consumers engage with businesses and the internet, why that matters and how to implement it properly. “One of the most consistently insightful and deeply respected po ...
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This podcast focuses on helping Business leaders, Founders, Sales Professionals, Commercial directors, and CFO's make informed business decisions when it comes to marketing. The podcast is designed to give non-marketing professionals the tools and knowledge to optimise their customer purchase journeys across online and offline touch points in order to see a real impact on their bottom line. New episodes come out every week. For future episodes, you can send your questions to me via LinkedIn ...
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Customer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other cus ...
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PolyAI's CEO/co-founder Nikola Mrkšić and team invite guests to candidly discuss trends and tech in AI, voice throughout the enterprise, and nailing the customer experience.
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"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.
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The Master Your Business Podcast is a live workshop-style branding, marketing and customer experience podcast hosted by me, Deirdre Martin. You will learn actionable step-by-step tips that help businesses like yours gain clarity and illuminate your path to business success. As well as interviews with industry experts, I share how I became an industry thought leader in marketing and customer experiences using digital courses, keynote speaking and co-authoring a number-one best seller all with ...
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Businesses everywhere are struggling with change due to digital disruption. They are now at an inflection point: give up obsolete marketing practices, or risk being denied a meaningful role in the lives of people. The goal is no longer to amplify the voice of the brand – it is to serve the needs and interests of customers at every stage of the relationship lifecycle. This new marketing model is characterized by the strategic embrace of Customer First Thinking, where the emphasis is on delive ...
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This is your go-to podcast for all things marketing, branding, and customer experience. We’re bringing you honest and fun conversations with bite-sized insights. Hosted by BrightSign’s CMO Brian Rowley and Head of Integrated Marketing Laura Smith, you’ll hear from industry pros, creatives, and innovators about what’s actually working in today’s evolving, digital-first world. No fluff — just real insights on how brands are connecting with audiences and driving growth. Tune in for fresh ideas, ...
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Take a deep dive into the world of SEO and digital marketing with SE Ranking DoFollow Podcast. Actionable insights, latest trends, and thought-provoking case studies from seasoned experts and practitioners. In this SEO podcast, professionals and business leaders from all over the globe come together to help their less-experienced peers cut through the noise and catch them up on all the latest SEO advancements and developments.
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Tune in every Thursday as Jess chats with operators and founders across CX, marketing, and everything in between to discuss what creates a killer brand experience. In each episode, we’ll dive into the nitty-gritty like acquisition and retention tactics and zoom out to discuss the big things like AI, brand experience and why customer experience is at the center of it all.
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WBSRocks podcast features in-depth conversations on customer experience, digital transformation, supply chain, eCommerce, industry 4.0, and enterprise software categories such as CRM, ERP, or analytics suites. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily commercial, operational, or financial challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The ...
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Tired of Customer Success conversations that sound like they were written by a vendor's PR team? The Customer [Un]Success Podcast cuts through the noise to expose what’s actually broken in Customer Success, and other GTM roles, and what to do about it. Hosted by Joe Di Grande, a digital CS, Tech Touch, and RevOps leader with experience at companies like Business Insider, Ceros, and eMarketer, this podcast brings raw, unfiltered conversations with post-sale leaders who’ve been in the trenches ...
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Our blog and podcast offer print and marketing industry insights based on our 30+ years of experience. Located in Burlington, New Jersey, we provide a full range of print and marketing services including Graphic Design, Website Design & Managed Hosting, Content Writing, Political Marketing, Offset and Digital Printing, Custom Apparel, Promotional Products, Direct Mail, Warehousing & Print Fulfillment and so much more. #YesWeDoThat
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In this series we will discuss Contact Center industry trends and best practices, as well as sharing success stories and pain points with some of the most innovative professionals in the industry. Join us as we learn and grow together in order to provide world class customer service to each and every one of our clients.
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If you're a sports executive or digital marketer working to fill seats, drive ticket sales, and grow your fan base, the Sports Marketing Machine Show is for you! Award-winning sports marketing veteran host, Jeremy Neisser brings with him over 21 years of experience in sports marketing and shares We'll cover all aspects of marketing including digital advertising, social media strategy, branding, customer relationship management, and how to best use analytics to measure success. With interview ...
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Welcome to The Home Builder Digital Marketing Podcast! Over 90% of today’s home buyers start their buyer journey online. Here we talk with not only industry experts, but also your fellow home builder marketers to learn how you can succeed in our incredibly competitive digital world. Hosts Greg Bray, President of Blue Tangerine, and Kevin Weitzel, VP of Business Development and Sales at Outhouse, bring you a wealth of home builder online marketing experience. Join them each week as they inter ...
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Dee Kapila and Adam Avramescu discuss the future of Customer Experience (CX) and a bit more. This podcast is designed for current and future leaders in the CX space, including Customer Success, Education, Community, Digital CS, Professional Services, Support and more. We cover emerging trends and lessons learned from our combined years of leadership. Think of us as your CX uncle and auntie on this winding journey alongside you.
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Introducing Esker On Air — a podcast dedicated to breaking through the noise of digital transformation and getting to know Esker on a deeper level through insightful conversations with the experts that work here. From artificial intelligence, to customer experience, to corporate culture, host Scott Leahy delves into any and all topics related to digitally transforming business processes and creating highly efficient organizations in an increasingly data-driven world.
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Discussing Stupid returns to the airwaves to transform digital facepalms into teachable moments—all in the time it takes to enjoy your coffee break! Sponsored by High Monkey, this podcast dives into ‘stupid’ practices across websites and Microsoft collaboration tools, among other digital realms. Our "byte-sized" bi-weekly episodes are packed with expert insights and a healthy dose of humor. Discussions focus on five key areas: Business Process & Collaboration, UX/IA, Inclusive Design, Conten ...
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Entrepreneur Inspiring Stories to Help Motivate, Build, & Grow Your Successful Business with a Master Class from Entrepreneurial Thought Leaders that tell it How It Is... Millionaire Interviews is actionable advice for the (future & present) Entrepreneur, Thought Leaders, Solopreneur, Youpreneur, and Small Business Owner. The host interviews Business Founders in the Product, Service, Real Estate, and Tech industries so they can teach you from their experience. Connect with other Listeners @ ...
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Valorem Reply, part of the Reply Group companies, is a business innovation and transformation firm focused on driving change with unique digital solutions, strategic technology investments and design-led user experiences. Through the expertise of our people and power of Microsoft technologies, our innovative strategies and solutions securely and rapidly transform the way our clients do business. Follow our podcast to get insights on the latest digital transformation trends & updates on Micro ...
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In-depth conversations on technology and business with senior leaders from top global companies. Hosted by industry analyst Michael Krigsman.
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Welcome to Never Mind the Buzzwords—the podcast that ditches jargon and delivers real talk on business transformation. Hosted by Helen McMillan and Will Pearce, this series is your no-nonsense guide to unlocking true business value through digital and technological innovation. In a world drowning in hype, how do you separate game-changing innovation from empty noise? Never Mind the Buzzwords cuts through the fluff, exploring the practical realities of digital transformation—helping businesse ...
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Welcome to Health Impressions: the show about Authority, Acquisition, and Retention. Hosted by Bryan Cush, Co-Founder of Tidal Health Group, a digital marketing agency specializing in healthcare. The show focuses on the cross sections of marketing, patient experience and product development. They explore strategies for providing high-quality care, enhancing patient experience and retention through cutting-edge technologies. They will be speaking with like-minded industry leaders who will be ...
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Welcome to The DTC Insider podcast hosted by entrepreneur, digital marketer, and co-founder of BSR Digital, Brian Roisentul. On this podcast, you will find the best practices for building a successful DTC brand.
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The brutal truth about digital performance engineering and operations. Andreas (aka Andi) Grabner and Brian Wilson are veterans of the digital performance world. Combined they have seen too many applications not scaling and performing up to expectations. With more rapid deployment models made possible through continuous delivery and a mentality shift sparked by DevOps they feel it’s time to share their stories. In each episode, they and their guests discuss different topics concerning perfor ...
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Customer Confidential: Untold Stories of Earned Growth
Rob Markey, Bain & Company partner and customer experience expert
22248
The Customer Confidential Podcast unlocks a world of unparalleled customer and employee loyalty insights. Host Rob Markey, a Net Promoter System pioneer, uses his deep expertise and empathetic approach to challenge conventional wisdom, peel back layers of typical advice, and expose the real stories of industry transformation. Take a deep dive into discussions on CX, customer journey, customer insights, Net Promoter Score, and more. Every episode is a master class in loyalty. Guests include C ...
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Creative and Critical Thinking in Business... and Life. Through episodes about innovation, leadership, design, AI and some on health. ggutt.substack.com
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Amazing digital experiences don’t just happen. They are purposefully created by artists and engineers, who strategically and creatively get to know the problem, configure a solution, and maneuver through the various dynamics, hurdles, and technicalities to make it a reality. Hosts Sean and Paul will discuss various elements that go into creating and managing software products, from building user personas to designing for trackable success. No topic is off-limits if it helps inspire and build ...
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Plugged In dives deep into the ever-evolving world of technology with a special emphasis on how it intersects with our daily lives, businesses, and the broader society. Guided by Mark Sephton, a globally renowned personal mentor to entrepreneurs and a passionate technophile, this podcast unravels the complexities of the tech world, offering listeners insights that are both profound and practical. With Mark’s rich experience, having interviewed over 4,500 individuals across various platforms, ...
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The up to date concepts and techniques for growing a business online using digital marketing. Learn what is working and what is not. Digital Online Marketing is a challenge for most businesses today. Confusion surrounds everything from Website design to Social Media to using Email and Text or Instant Messaging. There are literally hundreds of companies and programs promoting solutions to these issues. Our Podcast is designed to help navigate through this jungle so both businesses and marketi ...
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A podcast brought to you by Kosciusko Connect. On Connected Conversations, we talk about technology, the internet, and how to navigate the digital world in which we live.
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The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practition ...
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The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry. Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships. Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and confidence to excel in a rapidly evolving market. Join thousands of listeners every week who trust ...
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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
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Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus yea ...
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What does it take to keep your organization growing? Innovation and the Digital Enterprise is a podcast dedicated to providing insights and resources to executives and entrepreneurs focused on 10x growth for themselves and the organizations they lead. We interview leaders from early-stage start-ups to billion-dollar enterprises who have boots on the ground experience to distill their lessons from their victories and their failures. Learn how these leaders are organizing their teams, establis ...
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The power of intentionality: With Deanna Steele
35:13
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Deanna Steele on finding joy and being deliberate with how you spend your time As Chief Information Officer at Allied Universal, Deanna Steele is at the forefront of major technological change and is a driving force for innovation. This week Deanna joins Tammy to talk not only about how to lead organizations but also how to lead ourselves. Deanna t…
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130. The Owner vs Operator Trap That’s Holding Your Business Back
47:20
47:20
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Work with Deirdre to find, win and keep more of your ideal clients by creating your uniquely uncopyable brand strategy, story, offer, experience and more. —-- You didn’t quit your job to build yourself another one, right? But somewhere between those first few dreamy clients and the endless to-do lists… you’ve become the CEO and the cleaner, the vis…
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AI in Healthcare Devices and the Challenge of Data Privacy - with Dr. Ankur Sharma at Bayer
19:06
19:06
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Today’s guest is Dr. Ankur Sharma, Head of Medical Affairs for Medical Devices and Digital Radiology at Bayer. Dr. Sharma joins Emerj Editorial Director Matthew DeMello to explore the complex intersection of AI, medical devices, and data governance in healthcare. Dr. Sharma outlines the key challenges that healthcare institutions face in adopting A…
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CarCast+Edmunds - Corvette ZR1X, Range Rover Sport SV, Bentley Bentayga Speed and more.
49:44
49:44
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Follow @motorator Follow @weaveroncars Follow @edmunds Presented by Bravago Hard SeltzersBy Bleav + Carolla Digital
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Healing Systems, Healing People: Digital Transformation in Healthcare - Lisa Gohil
35:30
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Step into the world of digital healing with Lisa Gohil, Head of Digital Health Strategy at Stanford Healthcare, as she joins host Deepak Sharma to explore how AI is transforming the patient and clinician experience in a historically complex industry. From tech debt to trust-building, discover how healthcare is reimagining its future through agentic…
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How can brands scale their digital customer success programs efficiently? (feat. Samantha David of monday.com)
30:12
30:12
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On this episode, we explore how B2B SaaS platform monday.com has scaled its digital customer success programs to support rapid growth — and how these programs are optimized to meet each customer at their specific point along the customer journey. As businesses expand, there are more customers to support and the same amount of time in each day. That…
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From Family Roots to Future Growth: Inside Bealls’ Century-Long Retail Journey
19:41
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This episode is brought to you by BIgCommerce Surviving 100 years in retail is rare — thriving for 110 is something else entirely. In this episode of Retail Remix, host Nicole Silberstein speaks with Tianne Doyle, President of off-price retail chain Bealls, which is celebrating its 110th anniversary this year. With over 30 years at the company, Tia…
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Designing products people trust with Robinhood’s Dheerja Kaur
29:56
29:56
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Episode web page: https://bit.ly/4l51qH3 ----------------------- Got a question? Want to recommend a guest? Or do you want to tell me how the show can be better? Send me a voice message via email at [email protected] ----------------------- In this episode of Insights Unlocked, we sit down with Dheerja Kaur, Vice President of Product Manageme…
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Innovating the Pizza Dining Experience: A Conversation with Mellow Mushroom's Technology Leader
36:34
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In this episode of the Restaurant Technology Guys podcast, Jeremy Julian, Chief Revenue Officer for CBS Northstar, interviews Ahsan from Mellow Mushroom. They discuss the unique aspects of Mellow Mushroom, a casual dining brand based in Atlanta that offers a distinct spin on pizza. Jeremy shares his love for the brand, and they delve into topics ar…
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DX Core 4 Applied - Measuring Developer Productivity with Dušan Katona
49:48
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"How do you measure the impact you have with your platform engineering initiative?" is a question you should be able to answer. To show improvement you must first need to know what the status quo is. And this is where frameworks such as DX Core 4 come in. Never heard about it? Then tune into this episode where we have Dušan Katona, Sr Director of P…
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Is Your Website Turning Customers Away? Accessibility Might Be the Reason
2:21
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In our increasingly digital world, ensuring your website is accessible to everyone isn’t just a nice-to-have, it’s a must-have. Here’s why this matters more than ever: https://burlingtonpress.com/2025/06/22/is-your-website-turning-customers-away-accessibility-might-be-the-reason/By burlingtonpress
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Interview with Dr. Ravi Iyer - AI For Today's Marketing
1:01:16
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Here are 7 strategic interview questions answered by Dr. Ravi R. Iyer 1. The Authenticity Paradox: Can you help us understand what 'authentic intelligence' actually means, and why this concern about authenticity has become so prevalent in our AI-driven world? 2. The Creative Block Breakthrough: "You mention that AI can help us become more creative …
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The New MarTech Landscape: An Interview with Frans Riemersma, Founder, Martech Tribe
1:06:28
1:06:28
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The Martech industry is going through a radical new era of technological transformation which is changing the contours of the marketing technology landscape. A burst of AI-driven growth and innovation is not only making marketing automation tools easier to use, says Martech expert Frans Riemersma, but the evolving “marchitecture” will liberate mark…
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075: Human agent & AI cohesion in the contact center. What will it take?
23:11
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Send us a text Nikola and Damien are back to discuss the ongoing evolution of AI in the contact center industry. We'll explore whether AI is truly replacing human workers or simply augmenting their capabilities, covering Klarna's automation efforts and recent Gartner predictions, and analyzing the challenges and opportunities in implementing AI sol…
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Gaining clarity in conversational AI live from Boost Camp
31:32
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In this special episode, recorded live at Boost Camp, we have three industry leaders who are shaping the future of conversational AI: Ben Maxim, CTO at Michigan State University Federal Credit Union (MSUFCU), Åse Marthinsen, who leads generative AI at Norway’s largest bank, DNB and Nick Mitchell, Chief Revenue Officer at boost.ai. We cover the ever…
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In this episode of The DTC Insider podcast, Brian Roisentul interviews Jamie Norwood, co-founder of Winx Health, a company focused on women's vaginal and sexual health. Here's a glimpse of what you'll learn: Winx Health mission to support women's health Navigating startup challenges during the pandemic Building a brand that truly resonates with wom…
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Inside PanTerra’s Customer-First AI with Artie Chang
19:52
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PanTerra Networks CEO Artie Chang joins Plugged In to share how his company is using AI to transform everyday business communications, from proactive customer engagement to AI-powered admin portals. Learn how PanTerra's Streams.ai platform blends collaboration, contact center tools, and content sharing into a single seamless experience. Whether you…
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S3 E4: Wired for Speed: Life as a Fiber Internet Technician
20:33
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Hear from our fiber technician, Adam Churchill, on what his job looks like on a daily basis. Also find out how to optimize the Wi-Fi in your home, trouble shoot when your internet goes down, and what type of internet may be best for you.By Kosciusko Connect
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Google Ads for Shopify Ecommerce Store: Step-by-step guide for business owners
41:19
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Send us a textBy Femi Olajiga
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Design, Customize, Convert: How Zakeke Is Reimagining the E-Commerce Experience
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Step into the future of online shopping with Zakeke founder Angelo Colletta, whose AI-powered platform is transforming how consumers interact with products. From 3D try-ons to backend automation, discover how brands are boosting revenue while slashing operational costs. If you’re in e-commerce, this is the customization revolution you can’t afford …
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Leading with Humility Through Uncertainty with Michael Pozzi
41:05
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In this episode Patrick and Shelli welcome Michael Pozzi, a tech leader with an expansive career across engineering, computer science, and finance. Currently, Michael is Senior Vice President of Technology Infrastructure at Ryan Specialty. We discuss Michael's leadership style, a philosophy characterized by humility and a team-centric approach. He …
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Ep. 665 - Why Fixed Ops Isn’t Back-End—It’s the Backbone, with Nicole Dolphin
21:57
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In this episode, my guest is Nicole Dolphin, Retail Development Manager at Groupe Touchette, and we’re digging into the part of the dealership that doesn’t always get its fair share of attention—Fixed Ops. Nicole shares how the service department isn’t just about oil changes and tires. It’s a relationship hub. It’s where trust is built (or lost). I…
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Episode 65 | Retention Lessons From U Beauty’s AJ Patel And Sticky Digital’s Nikki Tooman You Need to Steal
45:51
45:51
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This week, I sat down with two of the sharpest minds in the retention and CX space to talk about what really drives long-term loyalty—especially in the skincare and wellness world. We get into subscriptions, lifecycle marketing, cancelation logic, and why the prettiest packaging in the world won’t save you from bad UX. AJ shares how U Beauty builds…
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209: Achieving NPS Growth Through Client Engagement
38:16
38:16
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Summary In this episode of the Customer Experience Revolution podcast, host Dave Murray speaks with Victor Aranda from KeyBank about the transformative 'Moments Matter' initiative. They discuss the framework's three pillars, the impressive growth in Net Promoter Score (NPS), and the strategies implemented to sustain momentum and consistency in clie…
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1
Everything you wanted to know about Bring-a-Trailer
53:53
53:53
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Follow @motorator Presented by Bravago Hard SeltzersBy Bleav + Carolla Digital
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Lessons from Walmart in Building AI at Scale - with David Glick of Walmart
28:40
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Today’s guest is David Glick, Senior Vice President of Enterprise Business Services at Walmart. Walmart is one of the world’s largest retailers, serving millions of customers through thousands of physical stores and online platforms. David joins Emerj Editorial Director Matthew DeMello to share practical lessons from Walmart’s experience building A…
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Digital Marketing Evolution and Empowering Women in the Restaurant Industry with Erin Levzow
10:52
10:52
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In this episode, host Eric interviews Erin Levzow, a versatile consultant with extensive experience in digital marketing for various industries, including technology, retail, and hospitality. They discuss the evolution of marketing from traditional to digital, the importance of data analytics, and effective strategies for managing both online and o…
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CR103: Cloud on the rocks [AAA]: Transformation into a product-driven enterprise
1:02:03
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[AAA] In 'Access All Areas' shows we go behind the scenes with the crew and their friends as they dive into complex challenges that organizations face—sometimes getting a little messy along the way. This week, we address the ‘big rocks’ that can obstruct or delay successful outcomes in organizational transformations. Dave, Esmee, and Rob are joined…
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Episode #273: Improving Conversations with Home Buyers - Sebastian Jimenez
26:24
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This week on The Home Builder Digital Marketing Podcast, Sebastian Jimenez of Rilla joins Greg and Kevin to discuss how sales managers can use AI to transcribe and analyze conversations between new home sales consultants and prospective home buyers and provide feedback that will improve dialogue and increase sales. https://www.buildermarketingpodca…
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Are we mistaking familiarity for authenticity? In this episode, we explore the subtle but important differences between being true and being liked. Authenticity means showing up consistently and standing by your values, even if that doesn't resonate with everyone. Relatability, on the other hand, is about being easily understood, emotionally access…
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SPI 875: The First Dollar Formula—30 Days to Earn Your First Dollar Online
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#875 Your first sale isn’t just about making money—it's about unlocking a whole new level of confidence. With proof that someone is willing to buy from you, everything changes! In this episode, I share something brand new at SPI. The First Dollar Formula is our streamlined method to help you start making sales fast. We’ve stripped away the noise, c…
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Building AI Systems That Think Like Scientists in Life Sciences - Annabel Romero of Deloitte
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Today’s guest is Annabel Romero, Specialist Leader focusing on AI for Drug Discovery at Deloitte and a structural biologist by training. Deloitte is a global consulting firm known for its work in digital transformation, data strategy, and AI adoption across regulated industries. Annabel joins Emerj Editorial Director Matthew DeMello to explore how …
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WBSP734: Grow Your Business by Learning about the Phase 0 Planning for SAP ECC w/ Sana Asher
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Send us a text The transformation and Phase 0 planning for SAP ECC are pivotal in setting the stage for a smooth transition to a more agile and future-ready ERP environment. This initial phase focuses on a comprehensive assessment of the existing system landscape, uncovering opportunities for business process enhancements, and crafting a clear stra…
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119: Fan Activation, Revenue Growth, and Digital Engagement with Dash's Jonathan Hufnagel
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Send us a text In this episode, Jeremy sits down with Jonathan Hufnagel, founder and CEO of Dash, the leading fan activation platform used by over 400 sports teams across North America. What started as a digital auction tool has evolved into a comprehensive fan engagement and e-commerce solution helping teams drive revenue, generate leads, and crea…
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166 / Sophia Prater, on Object-Oriented UX: The Backbone of the Design Process
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Sophia Prater is CEO of Rewired UX and the creator of the Object-Oriented UX (OOUX) Certification. In this episode of Product Momentum, Sophia joins Sean Murray and guest co-host Jon Daiello to discuss OOUX and the many ways it can help product teams deliver better design, more efficiently than ever. As Sophia explains, “OOUX is like the backbone o…
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Troubleshooting Google Ads account to reduce budget waste
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Send us a text Summary In this conversation, Femi Olajiga and Erno Horváth discuss the common pitfalls that lead to wasted budgets in Google Ads campaigns. They explore the importance of understanding the Google Ads ecosystem, the role of conversion tracking, the significance of landing pages, and strategies to optimize ad settings. The discussion …
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Watch Me Go: Building a Tech Business on Her Own Terms with Yvonne Lindsay
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Watch Me Go: Building a Tech Business on Her Own Terms with Yvonne Lindsay 🎙️ Hosts: Helen McMillan & Will Pearce 🎤 Guest: Yvonne Lindsay – Founder & Managing Director, Telecom Networks Episode Summary: What happens when a woman enters a room full of men and builds her own empire anyway? In this powerful episode, Helen and Will are joined by Yvonne…
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Unforgettable Presence: Leadership in the Modern World
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This podcast is from a collection of texts, excerpts from a book titled "Unforgettable Presence," which offers comprehensive guidance on enhancing professional presence and accelerating career growth. The content covers strategies for building a strong personal brand, leveraging platforms like LinkedIn, and mastering communication skills, including…
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Scaling human-centered teams: With Munawar Ahmed
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Munawar Ahmed on getting the best out of your team in high-stress situations Munawar Ahmed has a unique gift for growing teams and designing award-winning experiences at scale and has spent the last two decades working with some of the biggest companies from Verizon to Microsoft. This week Munawar joins Tammy to discuss how she helps teams reframe …
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Challenges Slowing AI Adoption in Life Sciences Manufacturing - with Yunke Xiang of Sanofi
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Today’s guest is Yunke Xiang, Global Head of Data Science for Manufacturing, Supply Chain, and Quality at Sanofi. Yunke joins Emerj Editorial Director Matthew DeMello to discuss the challenges that slow AI adoption in life sciences manufacturing, highlighting how fragmented data systems and legacy infrastructure create hurdles for AI initiatives. I…
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129. How to Use Strategic Thinking to Lead in Uncertain Times
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Work with Deirdre to find, win and keep more of your ideal clients by creating your uniquely uncopyable brand strategy, story, offer, experience and more. Feeling like the ground is shifting beneath your feet? In this episode of the Master Your Business Podcast, I’m getting personal and practical. I take you behind the scenes of my toughest month i…
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WBSP733: Grow Your Business by Understanding Personio's Capabilities, an Objective Panel Discussion
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Send us a text Despite rumors of SaaS’s decline, numerous SaaS companies boasting billion-dollar valuations continue to push innovation, particularly in Payroll and Human Capital Management (HCM). Yet, a paradox emerges as some of these firms, after initially delivering advanced HR features, have rolled back functionality, leaving users disappointe…
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How To "Disnify" Your Customer Experience
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In this video, Brian Roisentul emphasizes the importance of creating unforgettable customer experiences rather than just focusing on conversions. He shares insights on how brands can transform mundane touchpoints into magical moments, engage customers through personalization and education, and implement innovative strategies for customer retention …
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Happy Isn't Enough: Why Satisfied Customers Still Churn w/ Alex Glick from Outreach.io
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Customer satisfaction doesn't guarantee retention, and challenging conversations are often essential for genuine success. Strategic CSM from Outreach.io, Alex Glick shares his experiences losing an enterprise account just months into a role and how it reshaped his entire approach to customer success. • Happy customers still churn when they don't se…
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