show episodes
 
Grab your headphones and join Dave Newick – CEO of estate planning software specialist, Arken.legal – as he explores matters affecting the estate planning industry, while sharing his best recommendations on how to build a consistent growth engine for your business. With special guests representing a wide range of sectors, each episode will provide tangible takeaways for businesses of all sizes.
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Welcome to The Power of Possibility, a podcast from SPS that explores strategies and insights for company growth in today's dynamic environment. Join us as we discuss how businesses address challenges like economic uncertainty, talent shortages, and evolving customer expectations with technology and third-party partnerships, featuring insights from industry professionals and companies.
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The Agile Attorney podcast teaches legal professionals how to streamline their legal workflows using the principles, practices, and tools of the Kanban Method. Join Accredited Kanban Trainer and award-winning legal operations professional John E. Grant as he shares the keys to implementing effective strategies, practices, and technologies to drive true efficiency in your legal processes. For more information on how John can help you develop an agile mindset and bust through your legal delive ...
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Unlock the secrets to working smarter with the Work Smarter Podcast. This captivating business podcast delves into the world of technology, arming you with the insights and strategies you need to streamline your operations and boost your productivity. Hosted by industry experts, each episode provides a treasure trove of practical tips and real-world case studies, empowering you to leverage the latest tools and innovations to their fullest potential. Whether you're an entrepreneur, a seasoned ...
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Has your accounts payables process changed with the times? Or do you still struggle with too much paper, impossible approval tracking, and manual entry errors that cost your business time and money every day? TrinDocs is a tailor-made software that's built by accountants, for accountants, with real-world solutions that are proven to increase efficiencies, tighten controls, and help you easily scale growth. Join us for tips and tricks on how to save your team time by automating manual invoici ...
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Intelligent Automation – a powerful confluence of Process Intelligence, Intelligent Document Processing, RPA, Low Code/No Code application development, and Intelligent Virtual Agents, built on a stack of Advanced Intelligence capabilities, powered by Generative AI and supported by Next-gen Infrastructure. It empowers enterprises to drive integrated human experience outcomes, powered by agile configurable workflows.
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The Process & Automation Podcast

Sascha Cutura and Arno Van Rooyen

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We’ve been working in projects helping businesses, from FinTech start-ups to global Enterprises, with their process and automation challenges for over 15 years, and now we get to share what we have learned. This is our opportunity to talk about the latest in data, process and automation, low-code, workflow, RPA, AI, chatbots and about building the right team for automation success. https://www.theautomationguys.net
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I deliver bite-sized episodes every two weeks that each dive into a single solution, showcasing the tech stacks and workflows top support pros use to tackle challenges and optimize their customer and team experience. Sign up to get access to our full downloadable library of support playbooks and templates!
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The Course Creator Show

Gemma Bonham-Carter

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The Course Creator Show is your no-BS guide to building a wildly successful online course business—without sacrificing your sanity. We’re talking big revenue, part-time hours, and the kind of freedom that lets you work in your pajamas or from a café in Paris (because why not both?). Hosted by Gemma Bonham-Carter, an online business strategist who’s helped over 14,000 entrepreneurs through her paid programs, this show dishes out the insider strategies, real talk, and no-fluff advice you need ...
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E-Learning Lane with Brady Licht: Your express route to EdTech expertise! Join Brady on his daily commute for bite-sized answers to burning questions about educational technology and L&D. Whether you’re a teacher, trainer, or curious learner, tune in for quick insights that will rev up your e-learning game.
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Write Open Source

Rolfe Dlugy-Hegwer

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A behind-the-scenes look at technical writing for open-source software. We connect with writers and other doc experts to hear their stories about overcoming challenges, working on special projects, and learning new methods.
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Data Masters is the go-to place for data enthusiasts. We speak with data leaders from around the world about data, analytics, and the emerging technologies and techniques data-savvy organizations are tapping into to gain a competitive edge. Our experts also share their opinions and perspectives about the hyped, or overhyped, industry trends we may all be geeking out over.
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The Brainiate Show

David Giller, Brainiate

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This podcast is for Salesforce professionals looking to take their careers to the next level. Your host, David Giller, will provide you with all of the information that makes him such a sought-after speaker and consultant. David will speak about his experiences breaking into the business, how he overcame frequent roadblocks to success in the Salesforce community. He will also how to manage Salesforce projects, ways to avoid common blunders, and how to work efficiently as a Salesforce expert.
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show series
 
If you've ever tried to turn one of your documents or templates into something repeatable, you probably already know it is harder than it looks. Whether you're looking to streamline routine documents or create client-facing tools, this week's conversation will help you find the most effective and straightforward solution for your needs. I'm joined …
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Bite-size your commute with Brady as we explore whether dedicated apps are necessary for effective microlearning! In this concise episode, we're examining the app question in the world of quick learning moments. During this mini commute, you'll quickly process: The role of apps in delivering microlearning experiences Alternatives to dedicated apps …
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What actually changes when you become head of support? In this episode, Jen sits down with Idit Matas—a global support leader with experience at Datadog and Firebolt—to unpack the first 90 days of head-of life. From auditing global coverage and designing on-call rotations, to redefining escalation paths and collaborating cross-functionally, Idit of…
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What happens when information stops being an asset and starts becoming a burden? As companies generate massive volumes of digital content daily, managing records has evolved from a back-office task to a strategic imperative. In this episode, we explore why leading organizations are rethinking information management—going beyond digitization to tack…
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In this episode there will be puns where you yeast expect them... But more seriously, what does Candida albicans actually mean? What are yeasts anyway? How does this all relate to the Romans? These questions, and more, will be answered as Alyssa and Callum continue the Fungal series with this, the first in a 3-parter on all things Candida! In this …
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AI isn’t magic — it’s science powered by quality data. Dr. Stephanie Lahr, Chief Experience Officer of Artisight, sits down with us to explain how data, computer vision and ambient sensors are transforming patient care. She reveals how Artisight helps clinicians reclaim time by automating documentation, improving the quality of data and restoring f…
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We are back with a jam-packed episode, kicking things off with everything from childhood gaming nostalgia (Oblivion, anyone?) to Brad's very exclusive Breakeven Brothers merch (bidding starts high, apparently!). But things get serious (and seriously exciting) as they dive into Brad's adventures at the DeepDishSwift iOS conference in Chicago, reveal…
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Mash up your commute with Brady as we explore the creative technique of combining multiple apps for learning! In this tech-savvy episode, we're examining the benefits and challenges of app smashing in education. During this integrated commute, you'll combine insights on: What app smashing is and how it works in educational contexts The potential be…
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It’s easy to say lawyers need to “be more adaptable” in today’s shifting tech and economic climate, but real adaptability isn’t about working harder or reacting faster. It’s about responding intelligently to change by staying grounded in your mission, your goals, and the strategies that support them. In this episode, I break down what intentional a…
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keywords AI, tools, development, PowerPoint, automation, coding, data analysis, business insights, technology, productivity summary In this conversation, Matthew Hall and Sam Gaddis discuss their current projects, tools they find useful, and their opinions on the future of presentations and AI in business. They explore the effectiveness of various …
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Set your own learning schedule with Brady as we explore the benefits and challenges of asynchronous education! In this flexible-timing episode, we're weighing the advantages and limitations of learning that happens on your own clock. During this time-shifted commute, you'll thoughtfully consider: The key benefits of asynchronous learning approaches…
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Real-time data from the factory floor is becoming a powerful driver of operational efficiency and competitive advantage. We’re joined by Tom Ferrucci, Chief Information Officer of Natco Home Group, to unpack how data is transforming the manufacturing floor. With over 30 years of experience in IT and digital transformation, Tom shares how manufactur…
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What makes legal writing truly effective? It's not just about knowing the law—it's about knowing how to communicate it. In this episode, I'm joined by Professor Jonah Perlin from Georgetown Law School, where he teaches first-year legal practice and advanced legal writing courses. We explore how the process of putting ideas into words -wrestling wit…
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What exciting times! Clinical trials into the management of SAB! SNAP publication on the horizon! But how do we interpret and apply the results of these trials to our patients? This week Jame and Callum are joined by Dr Clark Russell, Clinical Lecturer in Infectious Diseases to discuss: The difficulty in interpreting current clinical trials in SAB.…
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In this conversation, Matthew Hall and Sam Gaddis explore various AI tools and their applications in workflow automation, lead enrichment, and document management. They discuss their experiences with Lindy, N8n, and a custom-built lead enrichment app, highlighting the pros and cons of each tool. The conversation also delves into the SuperCIM projec…
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Alright folks, buckle up because Episode 20 is here, and the AI world has been busy! Just like us hitting this big milestone, the pace of innovation isn't letting up. We kick things off by putting ourselves to the test with a hilarious and high-stakes game: Blind Ranking 10 AI Chat Apps. Who will reign supreme? Will we agree on the top spots, or wi…
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Focus your commute with Brady as we bring the concept of clarity in learning into sharp relief! In this crystal-clear episode, we're exploring how clarity can transform learning experiences. During this transparent commute, you'll clearly understand: What "clarity for learning" really means How clarity affects learner comprehension and retention Co…
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What does it actually take to build a psychologically safe, people-centered support org? Alex Armstead will share with us 5 solid strategies you can start implementing now. With nearly a decade at Clever (a unicorn in the tech world 🦄) and roots in both teaching and support, Alex shares exactly how they’ve built internal systems that support retent…
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There has never been a better time in the history of lawyers to start your own law practice. The tools, know-how, and access to support are better than ever before, and they keep improving every day. Whether you're facing job uncertainty, working at a firm with values that don't align with yours, or simply tired of working for someone else, going s…
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Paper trail your commute with Brady as we explore the crucial practice of documenting your course development process! In this organizational episode, we're examining why documentation matters and how to do it effectively. During this well-documented commute, you'll record: Why thorough documentation is essential in course development How documenta…
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Most law firms start by building support structures around the expert (you), but eventually hit a ceiling where growth becomes limited by your personal capacity. No matter how efficient your team becomes at supporting you, the system can only move as fast as you can. In this episode, I explore how to transform your practice from an expert-dependent…
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What do you do when your highest-revenue customers need (and expect) more than your basic support offering? If you're Miles Goldstein, you create a Premier Support program that delivers real relationships and real retention. With 20+ years leading global support orgs at B2B SaaS companies, Miles joins our us to unpack how to design and launch a Pre…
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Callum and Alyssa are joined by Professor Malcolm Richardson to talk about all things fungal diagnostics. In this, part 1 of 2 on diagnostics we discuss the use of biomarkers such as beta-D-Glucan and galactomannan, as well as serology and molecular techniques. Notes for this episode can be found: here. Send us a text Support the show Questions, co…
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What exactly is MCP (Model Context Protocol) and why is it catching fire in the AI world? We unpack this emerging standard for connecting LLMs like Claude to external data sources, discussing its origins, how it differs from previous methods, and why major tech players are suddenly paying attention. Learn the potential behind standardized AI tool i…
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What if the truth was buried in a sea of misinformation and it was your job to find it? Paul Smith, Chief Information Officer of Amnesty International, joins us to explore how unstructured data drives advocacy in the fight for global human rights. Paul highlights the ethical and operational complexities of data in the nonprofit world, making this a…
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Ever feel like you're constantly juggling multiple client matters at once, switching between tasks, and never fully focusing on any single piece of work? This scattered way of working is more detrimental to your practice than you realize. One incredibly effective solution to this problem is understanding what call The Dental Chair Theory of Lawyeri…
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Want to know the secret behind getting more visibility opportunities that actually convert? It all comes down to understanding personality types - and my guest Linda Sidhu is spilling all the tea about how to leverage this in your business. Linda is a quiz funnel expert turned community builder who has mastered the art of creating meaningful busine…
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Callum and Alyssa are joined by Professor Malcolm Richardson to talk about all things fungal diagnostics. In this, part 1 of 2 on diagnostics we discuss the use of microscopy, histopathology and culture in diagnosing fungal infections. Notes for this episode can be found: here. Send us a text Support the show Questions, comments, suggestions to idi…
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Elevate your assessment design with Brady as we explore the science of crafting compelling multiple choice questions! In this precision-focused episode, we're examining how to transform basic questions into powerful learning tools. During this analytical commute, you'll construct: Principles of high-quality multiple choice design Methods for testin…
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Is your law practice suffering from too much automation? Today, I'm sharing how to recognize when automation is hurting rather than helping your practice. I'll explain why efficiency should never be your primary goal, how to avoid the "transactional trap" that alienates clients, and most importantly, how to design automations that enhance rather th…
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What do you do when 1:1 product demos become unsustainable? If you're Alison Groves, you scale—strategically, efficiently, and with a whole lot of heart. Alison, Customer Education Lead at Help Scout, joins Jen to break down how she turned live classes into a high-converting, one-to-many program. With a background in support and onboarding at place…
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Hold onto your hats, because the AI world just went into hyperdrive! This week, we try to make sense of the absolute deluge of new model releases that have dropped faster than Brad can guess Ben's secret words in our new AI Word Nerd game. From OpenAI finally cracking the code on actually usable text in images (goodbye, alien script!) to Google's c…
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Gut instinct alone isn’t enough in construction — data is now a game-changer. Annette Cooper, Director of Data and Analytics at Graham, sits down with us to explore how data is transforming the construction industry. She explains how Graham leverages analytics to manage risk, optimize efficiency and improve project execution. Annette emphasizes tha…
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Perfect your proposal pitch with Brady as we explore the art of conference submission success! In this strategy-packed episode, we're examining how to craft compelling proposals that catch the committee's eye. During this persuasive commute, you'll craft: Key elements of successful conference proposals Strategies for standing out in the selection p…
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Have you ever delegated legal work to a colleague, only to get back something that completely misses the mark? Maybe they dove way too deep into the weeds, or perhaps they barely scratched the surface of what you needed. As a lawyer, calibrating expectations when delegating tasks can be a constant challenge. In this episode, I tackle a listener que…
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I’m about to jet off to France for a two-week trip, but before I do, I had to hop on the mic and talk about something that's been blowing my mind: AI and the insane amount of time it’s saving me in my business. A year ago, I was using AI in bits and pieces, but today? My business is running leaner, smoother, and more efficiently than ever. I’m gett…
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IT'S A BREAKPOINTS BREAKOUT! Jame and Callum are joined by the drugnamic duo of Julie-Ann Justo & Erin McCreary from the Breakpoints podcast to delve into the IDSA DTR Gram negative Guidance. Show notes for this episode are here. Breakpoints podcast can be found here: https://breakpoints-sidp.org/ Lyrics: Tryin’ to use some drugs to kill these bugs…
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Align your team's vision with Brady as we explore strategies for L&D team cohesion! In this unity-focused episode, we're examining how to create synchronized, high-performing training teams. During this collaborative commute, you'll harmonize with: Techniques for building team alignment Communication strategies that foster unity Methods for establi…
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Does your firm have legal matters that are endlessly dragging on, frustrating both you and your clients? It may seem like investing in the latest AI tools is the obvious next step to speed up your firm's delivery, but the real solution lies in managing the flow of work across your entire system. This week, I share three powerful strategies for redu…
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How do you keep a support team sounding human, helpful, and on-brand as it grows? When scaling, tone drift can turn great support into inconsistent and robotic interactions. Priscilla Brooke, Head of Podcaster Success at Buzzsprout, joins us to share how her team created a Tone Document that ensures every interaction stays clear, friendly, and alig…
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AI is already shaping how we work, create, and run our businesses—but there’s a huge problem: the industry is overwhelmingly male-dominated. And that? That’s a massive missed opportunity. In this episode, I’m diving into why this matters, how AI bias is already impacting everything, and—most importantly—how you can take up space in AI (even if you …
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My my! Mycology? Join Callum and special co-host Alyssa for this, the first in the all new ID:IOTS Mycology Mega-series. Here we cover: What the British Society of Medical Mycology is and what they do Why we're doing this series on fungi The Global and UK Burden of fungal disease. The spectrum of fungal disease clinically, The taxonomy of these pat…
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Imagine your daily tasks completing themselves—no tedious manual work, no repetitive copy-pasting, just you overseeing a team of AI-powered assistants handling it all seamlessly. In this exciting new episode of the Breakeven Brothers podcast, Bradley and Ben dive deep into the world of AI agents: powerful tools that not only simplify your work but …
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Structure your learning success with Brady as we explore the art of LMS template design! In this architecture-focused episode, we're examining how to create templates that enhance both efficiency and learning outcomes. During this well-organized commute, you'll template: Core principles of effective LMS template design Strategies for scalable and r…
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Have you been wondering how AI can help your law practice today? In this episode, I talk with Damien Riehl, a lawyer and legal technologist who has been at the forefront of AI in law for years. We skip past the usual AI ethics debates to focus on the most important question: how can small and mid-sized firms use AI right now to improve client servi…
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Want the inside scoop on what's actually working with Facebook ads in 2025? Stephanie from The Modern Ad agency is here to spill all the details, backed by impressive case study results (like helping a language tutoring startup scale to 6-figures and generating 6,000+ leads at under $1.50 each for a sleep coach!). In this value-packed episode, Step…
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The role of outsourcing in the Banking, Financial Services, and Insurance (BFSI) sector is shifting. Once seen primarily as a way to cut costs, it has become a strategic tool for driving innovation, ensuring regulatory compliance, and enhancing customer experiences. In this episode of The Power of Possibility, ⁠Ronak Doshi⁠, Partner at Everest Grou…
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Accelerate your workflow with Brady as we explore the intersection of AI and Google's productivity suite! In this future-forward episode, we're examining how generative AI can transform your daily tasks into automated efficiency. During this automated commute, you'll process: Understanding generative AI's role in Google Workspace Practical automati…
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If you’ve ever tried using AI to help write your content but ended up with something that sounded like a corporate jargon-fest, you’re not alone. Trust me, I’ve been there—battling ChatGPT like it was my full-time job, trying to get it to write in my actual voice. And for a while, I thought AI was just not cut out for this. But then I realized the …
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Steph Hardy, Customer Solutions Engineer at Guru, wanted to become even more efficient with her colleagues—so she borrowed a playbook from engineering and brought Agile sprints to CX. In this episode, Steph shares how she adapted the sprint framework to fit her team’s workflow, helping them stay focused, reduce redundant work, and increase feature …
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