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How to Fix the Internet

Electronic Frontier Foundation (EFF)

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The internet is broken—but it doesn’t have to be. If you’re concerned about how surveillance, online advertising, and automated content moderation are hurting us online and offline, the Electronic Frontier Foundation’s How to Fix the Internet podcast offers a better way forward. EFF has been defending your rights online for over thirty years and is behind many of the biggest digital rights protections since the invention of the internet. Through curious conversations with some of the leading ...
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Now more than ever, we need to build, reinforce, and protect the tools and technology that support our freedom. EFF’s How to Fix the Internet returns with another season full of forward-looking and hopeful conversations with the smartest and most creative leaders, activists, technologists, policy makers, and thinkers around. People who are working …
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EFF’s “How to Fix the Internet” podcast is a nominee in the Webby Awards 29th Annual People's Voice competition – and we need your support to bring the trophy home! Voting ends on April 17, so if you like what we do here by trying to envision a better digital future—please take a moment to go to eff.org/webby to cast your vote.…
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This episode was first released on May 2, 2023. Dr. Seuss wrote a story about a Hawtch-Hawtcher Bee-Watcher whose job it is to watch his town’s one lazy bee, because “a bee that is watched will work harder, you see.” But that doesn’t seem to work, so another Hawtch-Hawtcher is assigned to watch the first, and then another to watch the second... unt…
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This episode was first released on March 21, 2023. The promise of the internet was that it would be a tool to melt barriers and aid truth-seekers everywhere. But it feels like polarization has worsened in recent years, and more internet users are being misled into embracing conspiracies and cults. From QAnon to anti-vax screeds to talk of an Illumi…
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The early internet had a lot of “technological self-determination" — you could opt out of things, protect your privacy, control your experience. The problem was that it took a fair amount of technical skill to exercise that self-determination. But what if it didn’t? What if the benefits of online privacy, security, interoperability, and free speech…
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Artificial intelligence will neither solve all our problems nor likely destroy the world, but it could help make our lives better if it’s both transparent enough for everyone to understand and available for everyone to use in ways that augment us and advance our goals — not for corporations or government to extract something from us and exert power…
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Collaging, remixing, sampling—art always has been more than the sum of its parts, a synthesis of elements and ideas that produces something new and thought-provoking. Technology has enabled and advanced this enormously, letting us access and manipulate information and images in ways that would’ve been unimaginable just a few decades ago. For Nettri…
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From Napster to YouTube, some of the most important and controversial uses of the internet have been about building community: connecting people all over the world who share similar interests, tastes, views, and concerns. Big corporations try to co-opt and control these communities, and politicians often promote scary narratives about technology’s …
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Blind and low-vision people have experienced remarkable gains in information literacy because of digital technologies, like being able to access an online library offering more than 1.2 million books that can be translated into text-to-speech or digital Braille. But it can be a lot harder to come by an accessible map of a neighborhood they want to …
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If you buy something—a refrigerator, a car, a tractor, a wheelchair, or a phone—but you can't have the information or parts to fix or modify it, is it really yours? The right to repair movement is based on the belief that you should have the right to use and fix your stuff as you see fit, a philosophy that resonates especially in economically tryin…
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Imagine an internet in which economic power is more broadly distributed, so that more people can build and maintain small businesses online to make good livings. In this world, the behavioral advertising that has made the internet into a giant surveillance tool would be banned, so people could share more equally in the riches without surrendering t…
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Is your face truly your own, or is it a commodity to be sold, a weapon to be used against you? A company called Clearview AI has scraped the internet to gather (without consent) 30 billion images to support a tool that lets users identify people by picture alone. Though it’s primarily used by law enforcement, should we have to worry that the eavesd…
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Imagine a world in which the internet is first and foremost about empowering people, not big corporations and government. In that world, government does “after-action” analyses to make sure its tech regulations are working as intended, recruits experienced technologists as advisors, and enforces real accountability for intelligence and law enforcem…
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What if we thought about democracy as a kind of open-source social technology, in which everyone can see the how and why of policy making, and everyone’s concerns and preferences are elicited in a way that respects each person’s community, dignity, and importance? This is what Audrey Tang has worked toward as Taiwan’s first Digital Minister, a posi…
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We cannot build a better future unless we can envision it. EFF’s How to Fix the Internet returns with another season full of inspiring conversations with some of the smartest and most interesting people around who are thinking about how to make the internet – and the world – a better place for all of us. Co-hosts Executive Director Cindy Cohn and A…
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This episode was first published on May 24, 2022. Pam Smith has been working to secure US elections for years, and now as the CEO of Verified Voting, she has some important ideas about the role the internet plays in American democracy. Pam joins Cindy and Danny to explain how elections can be more transparent and more engaging for all. U.S. democra…
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Writers sit watching a stranger’s search engine terms being typed in real time, a voyeuristic peek into that person’s most private thoughts. A woman lands a dream job at a powerful tech company but uncovers an agenda affecting the lives of all of humanity. An app developer keeps pitching the craziest, most harmful ideas she can imagine but the tech…
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People with disabilities were the original hackers. The world can feel closed to them, so they often have had to be self-reliant in how they interact with society. And that creativity and ingenuity is an unappreciated resource. Henry Claypool has been an observer and champion of that resource for decades, both in government and in the nonprofit sec…
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Dr. Seuss wrote a story about a Hawtch-Hawtcher Bee-Watcher whose job it is to watch his town’s one lazy bee, because “a bee that is watched will work harder, you see.” But that doesn’t seem to work, so another Hawtch-Hawtcher is assigned to watch the first, and then another to watch the second... until the whole town is watching each other watch a…
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An internet that is safe for sex workers is an internet that is safer for everyone. Though the effects of stigmatization and criminalization run deep, the sex worker community exemplifies how technology can help people reduce harm, share support, and offer experienced analysis to protect each other. But a 2018 federal law purportedly aimed at stopp…
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When a science-fiction villain is defeated, we often see the heroes take their victory lap and then everyone lives happily ever after. But that’s not how real struggles work: In real life, victories are followed by repairs, rebuilding, and reparations, by analysis and introspection, and often, by new battles. Science-fiction author and science jour…
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The promise of the internet was that it would be a tool to melt barriers and aid truth-seekers everywhere. But it feels like polarization has worsened in recent years, and more internet users are being misled into embracing conspiracies and cults. From QAnon to anti-vax screeds to talk of an Illuminati bunker beneath Denver International Airport, A…
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What would the internet look like if it weren't the greatest technology of mass surveillance in the history of mankind? Trevor Paglen wonders about this, and he makes art from it. To Paglen, art is a conversation with the past and the future – artifacts of how the world looks at a certain time and place. In our time and place, it’s a world dogged b…
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Too often we let the rich and powerful dictate what technology’s future will be, from Mark Zuckerberg’s Metaverse to Elon Musk’s neural implants. But what if we all were empowered to use our voices and perspectives to imagine a better world in which we all can thrive while creating and using technology as we choose? That idea guides Deji Bryce Oluk…
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When a tech company moves to your city, the effects ripple far beyond just the people it employs. It can impact thousands of ancillary jobs – from teachers to nurses to construction workers – as well as the community’s housing, transportation, health care, and other businesses. And too often, these impacts can be negative. Catherine Bracy, co-found…
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What can a bustling electronic components bazaar in Shenzhen, China, tell us about building a better technology future? To researcher and hacker Andrew “bunnie” Huang, it symbolizes the boundless motivation, excitement, and innovation that can be unlocked if people have the rights to repair, tinker, and create. Huang believes that to truly unleash …
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It seems like everywhere we turn we see dystopian stories about technology’s impact on our lives and our futures — from tracking-based surveillance capitalism to street level government surveillance to the dominance of a few large platforms choking innovation to the growing pressure by authoritarian governments to control what we see and say — the …
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Where is the internet we were promised? It feels like we’re dominated by megalithic, siloed platforms where users have little or no say over how their data is used and little recourse if they disagree, where direct interaction with users is seen as a bug to be fixed, and where art and creativity are just “content generation.” But take a peek beyond…
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U.S. democracy is at an inflection point, and how we administer and verify our elections is more important than ever. From hanging chads to glitchy touchscreens to partisan disinformation, too many Americans worry that their votes won’t count and that election results aren’t trustworthy. It’s crucial that citizens have well-justified confidence in …
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It often feels like machine learning experts are running around with a hammer, looking at everything as a potential nail - they have a system that does cool things and is fun to work on, and they go in search of things to use it for. But what if we flip that around and start by working with people in various fields - education, health, or economics…
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Computer scientists often build algorithms with a keen focus on “solving the problem,” without considering the larger implications and potential misuses of the technology they’re creating. That’s how we wind up with machine learning that prevents qualified job applicants from advancing, or blocks mortgage applicants from buying homes, or creates mi…
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Too many young people – particularly young people of color – lack enough familiarity or experience with emerging technologies to recognize how artificial intelligence can impact their lives, in either a harmful or an empowering way. Educator Ora Tanner saw this and rededicated her career toward promoting tech literacy and changing how we understand…
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The joy of tinkering, making, and sharing is part of the human condition. In modern times, this creative freedom too often is stifled by secrecy as a means of monetization - from non-compete laws to quashing people’s right to repair the products they’ve already paid for. Adam Savage—the maker extraordinaire best known from the television shows Myth…
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Democracy means allowing everyday people to have their voices heard on public matters involving their communities. One of the goals of civic technology is to allow a more diverse group of people to have input on government affairs through the use of technology and the internet. Beth Noveck, author of Solving Public Problems and Director of the Gove…
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Today almost everything is connected to the internet - from your coffeemaker to your car to your thermostat. But the “Internet of Things” may not be hardwired for security. Window Snyder, computer security expert and author, joins EFF hosts Cindy Cohn and Danny O’Brien as they delve into the scary insecurities lurking in so many of our modern conve…
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Like many young people, Zach Latta went to a school that didn't teach any computer classes. But that didn’t stop him from learning everything he could about them and becoming a programmer at a young age. After moving to San Francisco, Zach founded Hack Club, a nonprofit network of high school coding clubs around the world, to help other students fi…
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Imagine being detained by armed agents whenever you returned from traveling outside the country. That’s what life became like for Academy Award-winning filmmaker Laura Poitras, who was placed on a terrorist watch-list after she made a documentary critical of the U.S. invasion and occupation of Iraq. Poitras was detained close to 100 times between 2…
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Marc Maron is the host of a successful podcast, and when he and some other pioneers started out he didn’t have to think much about the layers of technology he was using, until a patent troll came to call, asking for thousands of dollars to pay for the “rights” to podcasting because of a patent they were mis-using to get money from the nascent podca…
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What if we re-imagined the internet to be built by more people, in new ways, that actually worked for us as a public good instead of a public harm? Join Ethan Zuckerman in conversation with Cindy Cohn and Danny O’Brien as they fix and reimagine the internet. They’ll talk about what the internet could look like if a diversity of people built their o…
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Financial transactions reveal so much about us: the causes we support, where we go, what we buy, who we spend time with. Somehow, the mass surveillance of financial transactions has been normalized in the United States, despite the fourth amendment protection in the constitution. But it doesn’t have to be that way, as explained by Marta Belcher, a …
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One of the supposed promises of AI was that it would be able to take the bias out of human decisions, and maybe even lead to more equity in society. But the reality is that the errors of the past are embedded in the data of today, keeping prejudice and discrimination in. Pair that with surveillance capitalism, and what you get are algorithms that i…
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Matt Mitchell started Crypto Harlem to teach people in his community about how online and real life surveillance works, and what they could do about it. Through empowering people to understand their online privacy choices, and to speak up for change when their privacy in real life is eroded, Matt is building a movement to make a better future for e…
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We don’t always think about what it means to have the information on our devices stay secure, and it may seem like the locks on our phones are enough to keep our private lives private. But there is increasing pressure from law enforcement to leave a back door open on our encrypted devices. Meanwhile, other government agencies, including consumer pr…
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There are flaws in the tech we use everyday- from little software glitches to big data breaches, and security researchers often know about them before we do. Getting those issues fixed is not always as straightforward as it should be. It’s not always easy to bend a corporation's ear, and companies may ignore the threat for liability reasons putting…
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The bots that try to moderate speech online are doing a terrible job, and the humans in charge of the biggest tech companies aren’t doing any better. The internet’s promise was as a space where everyone could have their say. But today, just a few platforms get to decide what billions of people see and say online. What’s a better way forward? How ca…
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Open source software touches every piece of technology that touches our lives- in other words, it’s everywhere. Free software and collaboration is at the heart of every device we rely on, and much of the internet is built from the hard work of people dedicated to the open source dream: ideals that all software should be licenced to be free, modifie…
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Your phone is a window to your soul - and that window has been left open to law enforcement. Today, even small-town police departments have powerful tools that can easily access the most intimate information on your cell phone. Upturn’s Executive Director Harlan Yu joins EFF hosts Cindy Cohn and Danny O’Brien to talk about a better way for law enfo…
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Chris Lewis joins EFF hosts Cindy Cohn and Danny O’Brien as they discuss how our access to knowledge is increasingly governed by "click-wrap" agreements that prevent users from ever owning things like books and music, and how this undermines the legal doctrine of “first sale” – which states that once you buy a copyrighted work, it’s yours to resell…
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