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Behind the Review

Entrepreneur Media

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Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features candid conversations with entrepreneurs and industry leaders—uncovering the stories, surprises, and creative strategies behind successful businesses. Whether you’re looking for inspiration, actionable tips, or insights to help your own business grow, tune in for fresh perspectives and expert advice, now also available on YouTube.
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Great customer service is the key to unlocking unparalleled sales growth. Customer Service Academy Radio features customer experience expert and award winning speaker Tony Johnson. Tony will share how to deliver the very best service to your customers and grow your business. Tony will interview leaders from best-in-class organizations and share his common sense approach to business success. Tony has led large and diverse teams in the restaurant, retail, and corporate spaces for decades and w ...
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Hands-Off CEO

Mandi Ellefson

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They said getting started was the hardest part, but no one told you how hard it is to scale a custom service business. It’s time for your team to step up, but your clients want YOU. Discover how to scale to 7 figures and beyond by freeing up time and getting your team to run whole parts of the company so you can focus on scaling profits. That means more income, more time with your family, and more ability to make impact in the community and beyond. This is the Hands OFF CEO Podcast with Mand ...
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Selling on Giants: The eCommerce Marketplace Podcast

Selling on Giants: The eCommerce Marketplace Show

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Selling on Giants: The eCommerce Marketplace Show is dedicated to empowering entrepreneurs and businesses with the insights, strategies, and best practices needed to succeed across major eCommerce platforms such as Amazon, Walmart, Shopify, and WooCommerce. Our podcast covers a broad spectrum of eCommerce topics, including product sourcing, inventory management, pricing, advertising, customer service, and fulfillment. We focus on the latest trends and developments within the industry, featur ...
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Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it!
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Ministry of POS

Ministry of POS

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Ministry of POS is a leading provider of Point-of-Sale (POS) solutions, dedicated to enhancing business operations across various industries. We specialize in offering a comprehensive range of products, including POS terminals, barcode scanners, thermal printers, and billing machines, tailored to meet the unique needs of our clients. Our commitment to quality and innovation ensures that businesses can streamline their processes, improve efficiency, and deliver exceptional customer experience ...
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Travel Agent Achievers is an educational podcast by Australian travel professional, Roslyn Ranse. Educating, empowering and encouraging travel agents. Whether you are working in a shop front or as mobile travel agent, we are here to help you grow your business and stay ahead of the competition. We will explore strategies in all facets of business. Sales, marketing, customer service, finance, and project management. Success belongs to the eager and the equipped. The time is now. Design a trav ...
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Gabfocus Self Storage Podcast

Melissa Huff, Josh Huff, Tommy Nguyen

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Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa ...
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Financial awareness and money issues are often pushed to the bottom of our to-do lists. In The Australian Financial Focus we talk to financial experts and everyday people who share ideas and tips for making your finances a focus - and moving you closer to your financial goals. Barry Wilkinson is the Director/Principal Broker Mortgage Broker at SW Brokerage- https://swbrokerage.com.au/ and has been a successful and motivated Mortgage Broker since 2004. A strong lateral thinker, Barry values p ...
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Market Like a Fintech

Araminta Robertson

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Market‌ ‌like‌ ‌a‌ ‌Fintech‌ ‌is‌ ‌a‌ ‌podcast‌ ‌by Mint Studios and the Fintech Marketing Hub, on‌ ‌a‌ ‌mission‌ ‌to‌ ‌find‌ ‌out‌ ‌what‌ ‌marketing‌ ‌strategies‌ ‌and‌ ‌tactics‌ ‌the‌ ‌top‌ ‌fintech‌ ‌companies‌ ‌in‌ ‌the‌ ‌industry‌ ‌use‌ to‌ ‌acquire‌ ‌real‌ ‌customers,‌ ‌build‌ ‌a‌ brand‌ ‌and‌ ‌grow‌ ‌revenue.‌
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Customer service should not be solely focused on taking care of customers. Effective customer service must also be largely geared toward a good reputation and the desire for repeat customers. For this reason, it is vital corporations focus on who their customers are, what the need-base is and how they can best serve them
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Behind the scenes with today's top business leaders to understand how they are digitally transforming their company: Which technology tools they're using, where they're seeing success, biggest challenges, how they run their team, dealing with changing customer behaviour, top leadership and life/career lessons and more. Hosted by Danny Levy
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Step inside the mind of a retail and wholesale veteran who’s spent four decades turning struggling businesses into profit powerhouses. Pete Primeau doesn’t just talk theory – he delivers battle-tested strategies from the trenches of the furniture and mattress industry that translate into explosive growth for ANY business. What You’ll Discover: • Advanced sales psychology and customer conversion techniques refined through $millions in transactions • Marketing strategies that work in today’s h ...
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The GigCX Decoded podcast delves into the world of gig-based customer service. Hear from customer experience (CX) leaders at the forefront of GigCX. You’ll learn about key trends, its impact on the customer experience, and success stories from the brands leveraging its power today.
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Belleze is an online furniture retailer specializing in modern, functional furniture for contemporary homes. We offer a comprehensive collection of TV stands, entertainment centers, fireplace TV stands, sideboards, and dining furniture designed to enhance daily living experiences. Our focus is on providing quality, stylish furniture at accessible prices with excellent customer service and practical design solutions for living rooms, dining rooms, bedrooms, and offices.
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Smart Remodeling LLC is a trusted https://www.smartremodelingllc.com/ Home remodeling company in houston, TX, specializing in kitchen, bathroom, and full home renovations. With a focus on quality craftsmanship and customer satisfaction, we bring your dream spaces to life. From design to completion, we handle every detail to ensure your remodeling experience is seamless and stress-free. https://www.smartremodelingllc.com/
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Tech Talks Daily

Neil C. Hughes

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If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, W ...
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Learning is the best thing you can do for yourself. Whether it’s listening to a podcast while you’re cooking, taking an online course, or paying attention to a new trend, learning improves your skills and opens new possibilities. At refine+focus, we follow our curiosity. It’s how we discover topics that excite and inspire us. Join us as we learn with our new podcast series. Let’s get curious!
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Welcome to "The Profit Builder Unscripted" - a podcast dedicated to helping construction industry leaders transform their businesses and rediscover the passion in their work. This show is tailored for construction business owners and leaders who are looking to boost their bottom line, develop strong, ownership-driven teams, and revitalize their love for the craft. Each episode of "The Profit Builder Unscripted" dives into the critical aspects of growing and managing a profitable construction ...
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Punjab Design and Constructions Inc.

Punjab Design and Constructions Inc.

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Punjab Designers is a registered building design and construction company based in Canada. We specialize in residential, commercial, and basement renovation projects, offering expert services for building permits, architectural drawings, and complete construction solutions. With years of experience and a strong focus on quality, safety, and customer satisfaction, we help clients bring their vision to life—on time and within budget. From concept to completion, our skilled team handles every d ...
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You’ve spent years honing your craft and delivering incredible results for your clients – but if you’re still stuck in the one-to-one model, your business is holding you back. Welcome to The Scalable Expert™ podcast– the podcast for ambitious coaches, consultants, and service-based business owners who are ready to shift from custom work to a scalable online business that amplifies their income, impact, and freedom. This is where you learn to package your expertise, build scalable systems, an ...
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All Roads Lead 65 Max Radio hosted By Pamela L Henderson brings you honest discussions and topics about whats real in to days world, having open discussions of your ‘Truth’ pertaining to obstacles and challenges that one will either endure over a period of time that has caused hardships and limited resources. Pamela who has over came Injustice and obstacles on her journey had a vision to help give a platform for young adolescents to speak about how we can together as a diversity culture make ...
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Tampa Premier Car Service offers luxury transportation in the Tampa Bay area, from airport transfers to special events. Their fleet includes a variety of high-end vehicles, such as sedans and SUVs, ensuring reliability, punctuality, and comfort. They are committed to excellence, with professional chauffeurs and a focus on customer satisfaction.
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Focus on Customer Service Podcast

Dan Gingiss & Dan Moriarty

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The “Focus on Customer Service” podcast features interviews of brands which are offering amazing customer service via social media. It is hosted by customer experience speaker and coach, Dan Gingiss. Lots of people are talking about content and marketing on social media, but this podcast will focus on the other side of social that many brands overlook – customer service. At first only the channel of last resort – when other service channels failed – social media is quickly becoming the chann ...
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If you own, manage or work in an automotive workshop – this podcast is for you. Andrew Uglow has followed his passion for discovering the secrets of how things work and how to fix them, since falling in love with all things ‘cars’ as a teenager, Always ‘hands-on,’ whether as an apprentice, working in national roles for global manufacturers, or running his own business, his quest for the how and why of both people and technology has given him a unique and important perspective, especially tim ...
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Running a restaurant is no easy feat. Every day brings new challenges, and success takes more than just great food. Science of Service is your guide to navigating the ups and downs of the hospitality management industry, offering real stories, practical advice, and lessons from people who’ve been there. Whether you’re juggling tight margins, managing labor issues, or looking to enhance customer experience, this show is here to help. Each episode features honest and insightful conversations w ...
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Mi3 Audio Edition

Mi3 & iHeart Podcasts Australia

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A weekly wrap of the “must-know” developments in Marketing, Media, Agency and Technology for leaders and emerging leaders in the industry. Veteran industry journalist and Mi3 Executive Editor Paul McIntyre talks each week with guest marketers who are in the know on what matters at the nexus of marketing, agencies, media and technology. Powered mostly by Human Intelligence (HI).
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Insightful interviews with authors, experts, entrepreneurs, and thought leaders who share valuable marketing tips, growth strategies, and resources. Hosted by John Jantsch, one of America's top small business marketing experts, this show is dedicated to helping you craft effective marketing strategies that will grow your business. Whether you're a small business owner, marketing professional, or marketing agency owner, you'll gain valuable insights and actionable advice on topics such as mar ...
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BrightGauge

BrightGauge

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BrightGauge is a business intelligence tool focused on the IT Service Provider and MSP industry. Using our SaaS platform, Service Providers can generate customizable performance reports and dashboards based on their own unique data sources. No more logging in and out, toggling windows or juggling multiple platforms - BrightGauge eliminates the data silo so you can save precious time and energy. We integrate with ConnectWise, QuickBooks, ConnectWise Hosted, Autotask, Kaseya, LabTech, Tigerpaw ...
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Roof Wars is the podcast for roofing professionals who refuse to settle for mediocrity. Each episode unpacks the best strategies, proven systems, and real-world insights to help you: ✅ Stand out in a crowded market ✅ Develop great clients, not just chase leads ✅ Build a reputation based on quality and integrity ✅ Scale your business the right way The future of the industry depends on those willing to raise the bar, lead by example, and fight for a higher standard. If you’re ready to sharpen ...
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If you're looking for a hassle-free moving experience in Denver, Samurai Movers is the company to trust. With their exceptional service and attention to detail, Samurai Movers has earned a reputation for reliability and efficiency. Whether you're moving locally or long-distance, their team of professional movers ensures that your belongings are handled with the utmost care. From packing and loading to transportation and unloading, Samurai Movers takes care of every step, allowing you to focu ...
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Optimal Work Daily, presented by the experienced narrator Dan, is a podcast that focuses on enhancing productivity, creativity, and work-life balance. Dan provides clear and engaging narration of thought-provoking articles from leading experts in the fields of work, career development, productivity, and entrepreneurship. Optimal Work Daily is an ideal resource for professionals, entrepreneurs, and anyone looking to maximize their potential in the workplace. The podcast's diverse range of top ...
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Welcome to the "What it Means to be a Servant" podcast, where we strive to help servers provide outstanding customer service and make a positive impact in their community.If you're a server looking to increase your tips and enhance your customer service skills, then this podcast is for you! Each week, we'll bring you tips, tricks, and insights from experienced servers and hospitality professionals to help you take your service to the next level.But that's not all - we also focus on the impor ...
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Our company prides itself on its commitment to customer satisfaction, going above and beyond to ensure safety and peace of mind for their clients. We offer a comprehensive range of services, including repairs, installations, maintenance, and testing, with a focus on personalized service and attention to detail. Our team of licensed professionals is dedicated to delivering reliable solutions and adhering to the latest electrical codes and regulations. Juniper Mountain Electric has built a str ...
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AAA Best Rates Moving Ltd. is a trusted moving company in Kelowna, serving the Okanagan region for over 15 years. Specializing in local and long-distance moves, we provide comprehensive relocation solutions including packing, storage, and delivery. With a focus on customer satisfaction, we offer straightforward pricing, insured moves, complimentary supplies, experienced staff, and well-equipped trucks for safe and efficient moves. For stress-free and reliable moving services in Kelowna, AAA ...
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TubbTalk: Wired for Connection

Tubblog: Lenka Koppova and Vera Tucci

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TubbTalk: Wired for Connection is a women-led spinoff of TubbTalk: The Podcast for Managed Service Providers. Wired for Connection was created to amplify the diverse, underrepresented voices shaping the IT & MSP industry. Unlike traditional MSP podcasts focused on tools and tactics, we dive into the real, human stories of those redefining leadership in tech.
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When it comes to moving your home in Denver, Samurai Movers is a trusted name that provides a seamless, stress-free experience. With years of expertise in residential moving, their team is known for reliability, efficiency, and exceptional customer service. Whether you're moving across town or to a new neighborhood, Samurai Movers ensures your belongings are handled with care and delivered safely. They offer competitive pricing, flexible scheduling, and a range of moving services designed to ...
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Letters From Facebook Jail

Letters From Facebook Jail

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Letters From Facebook Jail will discuss a variety of topics that will focus on how people can improve themselves mentally, physically, creatively, financially, and socially. Check out my work at https://lefemmelashae.com/
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How can Fintech contribute to building a better world? In Season 4 of Fintech Files, we’re turning our focus to where financial technology meets social impact. This season, we explore financial inclusion, sustainable investing, and decarbonization with some of the brightest minds in the industry. As financial services touch every aspect of our lives, the opportunity to drive positive change is enormous. About Fintech Files: Join us on Fintech Files from BCG Platinion as we explore the cuttin ...
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Paradise Hardscapes - Pavers & Turf Installers, Design & Construction - Phoenix AZ

Paradise Hardscapes - Pavers & Turf Installers, Design & Construction - Phoenix AZ

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At Paradise Hardscapes, Pavers and Turf we specialize in creating stunning outdoor living spaces that are both functional and beautiful. Our team of skilled professionals offers a range of services, including paver installation, turf installation, concrete work, and masonry. Whether you’re looking to create a new patio, driveway, or walkway, or want to add artificial turf to your backyard, we have the expertise to bring your vision to life. With a focus on quality craftsmanship and exception ...
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MotorDoc Ramblings Podcast

Howard W Penrose, Ph.D., CMRP

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Industrial and commercial reliability with a focus on electro-mechanical systems. We will cover everything from Internet of Things and Cybersecurity to Workforce and Technology to business and maybe even a little powerlifting. Use advice at your own risk or contact us for training, consulting or testing.
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Send us a text In this August 19, 2025 episode of Selling on Giants – eCommerce News & Updates, Mr. Will breaks down the headlines shaping how sellers prepare for Q4 across Amazon, Walmart, Shopify, eBay, and beyond. Walmart is waiving Q4 storage fees to lure more inventory into their fulfillment network, while Amazon is doubling down on strict dea…
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Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1784: Michael Mehlberg reveals how reframing anxiety can transform it into a powerful asset for building meaningful business connections, while aligning personal ideals with strategic product d…
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When most people think of Wikipedia, they picture an endless scroll of human-readable pages. But there’s another side to this ecosystem, one designed not just for people but also for machines. It’s called Wikidata, and if you haven’t heard of it, that’s exactly why this conversation matters. In this episode of Tech Talks Daily, I’m joined by Lydia …
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Send us a text In this episode, we dig into the Keep Call Centers in America Act and uncover the truth behind the headlines. On the surface, it sounds like a patriotic move to keep jobs here in the U.S., but when you look closer, the story gets more complicated. We break down what the bill actually says, how it could affect American contact centers…
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What does it take to make AI actually work at enterprise scale? In this episode of Tech Talks Daily, I’m joined by Ryan Steelberg, CEO of Veritone, to unpack the very real challenges and opportunities that come with bringing artificial intelligence into complex industries like media, law enforcement, and government. Ryan has been building AI soluti…
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Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1783: Stephen Warley unpacks the emotional sting of rejection and offers a mindset shift that transforms it into a tool for personal growth. Learn how to embrace discomfort, reduce the fear of …
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Pete hands the hosting reins over to his producer, Chris Stone, who fields a variety of questions from both live viewers and dedicated listeners who wrote in ahead of time. Whether you’re a business owner, sales professional, or just looking for a boost in positivity, Pete shares real-life lessons from his decades in sales and retail—including how …
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Is the future of finance programmable? In this episode of Tech Talks Daily, I’m joined by Ryan Galvankar, founder of Plaza Finance, to explore how programmable derivatives and on-chain bonds are reshaping the way we think about risk, leverage, and asset management in crypto. Plaza Finance isn’t just another DeFi protocol. Since launching its core s…
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What if proving your right to work, rent, or even open a bank account didn’t require digging out your passport or waiting weeks for manual verification? In this episode of Tech Talks Daily, I’m joined by Hamraj Gulamali, Head of Legal and Compliance at Zinc, to talk about how digital identities are changing the way we think about employment, data o…
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Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1782: Derek Sivers explores how saying “yes” to everything can dilute our time and energy, advocating instead for a powerful filter: if it’s not a “hell yes,” it’s a “no.” This mindset frees us…
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What does it take to build intelligent systems that are not only AI-powered but also secure, scalable, and grounded in real-world needs? In this episode of Tech Talks Daily, I speak with Srinivas Chippagiri, a senior technology leader and author of Building Intelligent Systems with AI and Cloud Technologies. With over a decade of experience spannin…
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AI is finding its way into almost every corner of customer service, but is it really what customers want? According to Kinsta’s recent survey, the answer is overwhelmingly no. An incredible 93 percent of respondents said they would rather speak to a human than an AI chatbot when they need support. Nearly half even said they would cancel a service i…
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Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1781: Derek Sivers unpacks why doing something unconventional, even if it feels wrong or counterintuitive, is often the key to growth. By embracing the discomfort of going against your instinct…
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In a business climate shaped by rapid technological disruption, shifting geopolitical landscapes, and evolving customer expectations, strategy cannot remain static. JD Carter, Chief Strategy Officer at Vasion, believes the key to success lies in constantly aligning vision with execution while adapting to market realities in real time. In this conve…
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In this episode of Roof Wars, Chad and David dive into the art of defining your Ideal Client Profile (ICP) and why focusing on your own backyard can be the fastest path to growth. Learn how to pinpoint the clients you love working with, spot the red flags that drain your resources, and use buying behaviors, payment terms, and industry needs to shap…
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As the self storage industry moves further online, legal risks are evolving fast. In this Legal Chat episode, Carlos Kaslow and Scott Zucker break down the biggest legal challenges operators face today—and how to prepare for them. Key topics include: Website accessibility & ADA lawsuits Deceptive Trade Practices and Drip Pricing Mandatory arbitrati…
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Discover all of the podcasts in our network, search for specific episodes, get the Optimal Living Daily workbook, and learn more at: OLDPodcast.com. Episode 1780: Brian Tracy outlines ten powerful closing techniques that boost sales by aligning with buyer psychology and building genuine belief in your product. By mastering timing, trust, and tailor…
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