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Artificial intelligence. Robotics. The Gig Economy. Globalization. The world is changing at a dizzying pace in ways that will have a profound effect on the economy, jobs and the flow of talent. How will firms cope with the changes ahead and what steps do they need to take today? Each episode features faculty from the world’s leading business school interviewing CEOs, technologists and experts on the bleeding edge discussing how to survive and thrive by managing the future of work.
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Cold Call distills Harvard Business School's legendary case studies into podcast form. Hosted by Brian Kenny, the podcast airs every two weeks and features Harvard Business School faculty discussing cases they've written and the lessons they impart.
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ManpowerGroup’s Jonas Prising on the new global talent equation
47:24
47:24
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The staffing giant’s chairman and CEO lays out the opportunities and risks in the fast-changing and fragmented labor market. Riding the genAI wave, addressing workers’ career development needs, RTO and flex-work, international talent flows, and the up-skilling imperative in the face growing polarization.…
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Scaling Reuse with Vytal: A Circular Economy Conversation with CEO Fabian Barthel
46:49
46:49
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Fabian Barthel, Co-Founder of Vytal, a circular economy packaging-as-a-service startup, joins host Mike Toffel to explore the innovation, behavioral science, and regulations shaping the market for reusable containers for take-out food and beverages. Fabian shares how Vytal is tackling packaging waste by building a reusable container system for rest…
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The Nuqul Group Works to Preserve Its Founder’s Legacy
29:56
29:56
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In 1948, Elia Nuqul fled his hometown in Palestine with his family to Jordan. The refugee overcame many hardships and started a trading business in 1952. Nuqul Group subsequently grew into one of Jordan’s largest family businesses. Its flagship company, Fine Hygienic Holding (FHH), was a leader in hygienic paper products across the Middle East and …
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Redrawing the map to tech careers: Per Scholas CEO Plinio Ayala on skills, mobility, and AI
34:15
34:15
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After decades preparing workers from underserved communities for well-paid tech jobs, the workforce nonprofit is expanding its training, footprint, and funding strategy for its tuition-free programs. As AI redefines positions across the org chart, can bootcamps plus training top-ups, and a mix of hard and soft skills future-proof the Per Scholas fo…
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Carbon Credit Ratings and Market Integrity: A Conversation on the Calyx Global Case
42:21
42:21
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In this bonus episode of Climate Rising, we share an episode from Harvard Business School’s Cold Call podcast, featuring HBS professor Mike Toffel and Duncan van Bergen, Co-Founder of Calyx Global. The discussion focuses on Mike’s recent HBS case study, Calyx Global: Rating Carbon Credits, which explores how the company is helping improve transpare…
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Calyx Global: Improving the Quality of Carbon Credits
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In 2021, Donna Lee and Duncan van Bergen founded Calyx Global, a carbon credit rating company. The startup worked to improve the quality of carbon credits sold in the voluntary carbon market. Organizations buy those credits to use in their decarbonization efforts to meet net-zero commitments. The firm had carefully avoided perceptions of conflicts …
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Erik Brynjolfsson on how AI is rewriting the rules of the economy
36:00
36:00
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The Stanford economist unpacks AI’s impact on work and productivity, its limitations, and wider implications. He also lays out what organizations can do to get more out of the technology as they invest in the transformation. And he updates his longstanding research into augmenting traditional GDP metrics to capture the value of digital goods and se…
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Investing in Carbon Markets: A Conversation with Luke Leslie of Key Carbon
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Luke Leslie, Co-Founder and CEO of Key Carbon, joins Climate Rising as part of our series on voluntary carbon markets. Luke has spent over 20 years in carbon markets and finance, working in investment banking, private equity, and structured finance. Luke explains how Key Carbon is financing high-integrity carbon projects and how new overlaps betwee…
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How Lanco Medical Group Fosters Workforce Happiness to Motivate Employees and Grow Fast
26:42
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How important is it to maintain a happy workforce? With this question in mind, Lanco Medical Group, a small but fast-growing pharmaceutical distributor serving Latin America, approached the design of their employee benefits and incentives program. But there were gaps between what leadership believed motivated employees and what employees truly valu…
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Cal Newport on slow productivity and next-wave AI
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Joe Fuller welcomes back the Georgetown computer scientist and leading observer of knowledge work, who reprises his argument against busyness as the default mode. Also, cracking the productivity code, parsing AI's potential, and better work-life balance.By Harvard Business School
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Navigating Carbon Markets: A Conversation with Alexia Kelly of High Tide Foundation
58:17
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Alexia Kelly, Managing Director of the Carbon Policy and Markets Initiative (CPMI) at theHigh Tide Foundation, joins host Mike Toffel for the fifth episode in our series on voluntarycarbon markets. Alexia has worked for nearly two decades atthe intersection of carbonmarkets, policy, and finance, with roles spanning government, private industry, and…
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Porsche has reigned as one of the world’s leading sports and luxury car companies for nearly 80 years. Central to the German automaker’s growth strategy is creating stellar customer experiences and great products, such as the legendary 911 Carrera sports car. But the automotive industry is undergoing disruptive changes and bringing new competitive …
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David Deming on workforce shifts and the future of college
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38:00
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AI's early impact on the labor market: Are claims of revolutionary change overblown? The Harvard economist presents the long view on technological disruption and updates the post-secondary picture.By Harvard Business School
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Enhancing Integrity Standards in Carbon Markets: A Conversation with Amy Merrill of ICVCM
42:29
42:29
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Amy Merrill, CEO of the Integrity Council for the Voluntary Carbon Market (ICVCM) joins host Mike Toffel in this fourth episode of the Climate Rising series on voluntary carbon markets. Amy has extensive experience in carbon markets, including leading negotiations on Article 6 of the Paris Agreement and advising on global carbon finance. Amy explai…
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Should Google Stay in the Cloud Gaming Business?
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Google formally announced the innovative video game service Stadia at the 2019 Game Developer Conference. The company invested substantial resources and time into building a network able to support the demanding requirements of cloud gaming. But the early uptake by premium video gamers was disappointing. The leadership team faced a decision. Should…
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Ed Glaeser on Cities, Work, and Why America Struggles to Build
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The Harvard urban economist assesses the post-Covid health of cities, rural development, zoning and the stagnation of the U.S. housing industry, the impact of AI, and more.By Harvard Business School
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Strengthening Carbon Claims via the Voluntary Carbon Markets Integrity Initiative (VCMI): A Conversation with Mark Kenber
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This episode, the third in our series on Voluntary Carbon Markets, features Mark Kenber, Executive Director of the Voluntary Carbon Markets Integrity Initiative (VCMI). Mark has worked in carbon markets and climate finance for nearly three decades, with experience at organizations like WWF, The Climate Group, and Fundación Natura in Ecuador. Mark d…
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Cold Call is celebrating its tenth year of distilling Harvard Business School case studies into podcast episodes. To kick off the 2025 anniversary, the show’s production team has curated three of their favorite episodes from 2024. Host Brian Kenny recommends How One Leader Overcame Career-Ending Adversity with HBS Senior Lecturer Tony Mayo. Show pr…
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Positive prompts: Sal Khan on AI in the classroom and beyond
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36:07
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Will the technology democratize access to world-class education or increase inequality? Khan's journey from highly informed skeptic to champion of ethical AI. The HBS graduate and Khan Academy founder explains his nonprofit's pioneering strategy. Also, workforce development, competency-based learning, and skills-based hiring.…
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The Potential and Challenges of the Voluntary Carbon Market
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56:59
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Our second episode on the voluntary carbon market is a bonus episode of a panel discussion recorded at Harvard Climate Action Week in 2024. Harvard Kennedy School Professor Joe Aldy moderates this discussion with Nat Keohane from the Center for Climate and Energy Solutions, Donna Lee from Calyx Global, UC San Diego Professor David Victor, and Carol…
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Managing the Future of Work: Microsoft’s AI Perspective
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43:28
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Artificial intelligence is changing how we live and work in ways large and small. It’s why Cold Call has tackled the topic several times. And it’s why today we’re sharing an episode of Harvard Business School’s Managing the Future of Work podcast, hosted by Professors Bill Kerr and Joe Fuller. The show is all about the forces, like AI, that are res…
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OneTen CEO Debbie Dyson: Why "skills-first" builds a better workforce
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In taking aim at degree inflation, the corporate-led good jobs coalition looks to boost economic opportunity, address skills gaps, and create a more equitable and inclusive workforce. OneTen helps employers navigate the uncertain new normal of hiring and advancement while expanding their talent pipelines.…
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Building Integrity in Carbon Markets: A Conversation with Jennifer Jenkins of Rubicon Carbon
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47:18
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Dr. Jennifer Jenkins, Chief Science Officer at Rubicon Carbon, joins our host Mike to talk about the critical role of voluntary carbon markets in achieving net-zero goals. Dr. Jenkins shares insights on how Rubicon Carbon is advancing the integrity and scalability of carbon credit through tools like the Rubicon Carbon Integrity Framework (RCIF). Th…
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The Leadership Style of Football Legend Deion Sanders
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30:23
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In 2022, Deion Sanders, known as “Coach Prime,” became head football coach of the University of Colorado Boulder (CU). Sanders was hired to bring CU’s struggling football program, which had only one winning season in the previous 15 years, back to glory. Many observers were excited by the idea of having the Pro Football Hall of Fame inductee and tw…
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Accelerating Battery Innovation with AI: A Conversation with Argonne’s Logan Ward
47:47
47:47
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Logan Ward, Deputy Scientist at Argonne National Laboratory, joins host Mike Toffel to discuss how AI is transforming the discovery process for new materials in grid-scale batteries. Logan explains Argonne’s research on improving energy storage solutions, why AI plays a critical role, and the partnerships between national labs and the industry. He …
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Scaling a Family Business While Maintaining Founding Values
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31:06
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One of the oldest Black-owned security firms in the United States, Johnson Security Bureau, provided mainly unarmed guards to New York banks, public works, and hospitals. The company’s status as a woman-owned, minority-owned firm had been crucial to its competitive strategy since CEO Jessica Johnson-Cope took over the firm from her father. In order…
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