In this episode, we explore why libraries need better KPIs to measure digital success and how traditional metrics like checkouts and door counts fall short. We discuss shifting focus toward community reach, engagement, and retention—while examining the impact of power users on usage data.By Hoopla Digital

Ann and Jeff take a closer look at the utilization of the licenses being purchased by libraries—focusing on how utilization is measured, some of the factors that influence it, and the return on investment across different types of licenses. What are the hosts reading? Jeff is diving into the intrigue of Careless People by Sarah Wynn-Williams, while…

In Episode 3 of The Straight Download Podcast, we explore a critical question: Are libraries getting their money’s worth from digital content licenses?By Hoopla Digital

In 2019, 76% of the audiobook licenses purchased by libraries were perpetual. By 2024, however, 64% of the licenses purchased were metered. A metered license is one that expires after a set period—typically 12 or 24 months—rather than being owned indefinitely. In this episode, Ann and Jeff discuss how this shift in licensing models affects cost per…

Ann and Jeff are back to break down a topic of what’s draining library budgets everywhere. Metered licenses - what are they, why do they matter, and how are they reshaping the way libraries serve their communities? Whether you're a librarian, a budget hawk, or just curious about the cost behind your favorite audiobooks and eBooks, this episode deli…

Ann and Jeff discuss the inspiration behind the Hoopla platform and its pay-per-use model. The discussion also touches on patron expectations, pricing, and how the service will continue to evolve. Learn more about Hoopla Average cost per circ on Hoopla (2013-2024) Platform dataBy Hoopla Digital

The Straight Download is a raw and informative podcast for library professionals, and anyone interested in the digital publishing industry.By Hoopla Digital