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Welcome to Virtual GM, the ultimate podcast for anyone looking to elevate their game in the modern hospitality industry! Whether you're a boutique hotel owner, VRBO manager, Airbnb administrator, front desk staff, or just someone trying to navigate the ever-changing landscape of the hospitality world, this podcast is for you! Each episode is packed with valuable insights, expert advice, and real-life stories from industry leaders and innovators. We'll cover everything from how to effectively ...
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Revenue Hub

Revenue Hub

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We aim to discuss topics relevant to professionals within the Hotel, Travel & Leisure sectors. Whether you are in a Revenue Management function, Reservations, Front Office Operations, Digital Marketing or Sales, we hope the topics discussed will be of interest and either answer some questions or prompt some more.
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At the heart of hospitality lies a simple truth: to care for our guests, we must first care for our teams, who support us and ourselves. "Take Care" explores this interconnected circle of service that defines our industry. Each episode delves into the psychology of hospitality—how authentic care creates meaningful connections that elevate service beyond transactions to transformative experiences. We examine the delicate balance between professional growth and personal well-being, helping ind ...
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Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we sp ...
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The Modern Hotelier

David Millili & Steve Carran

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Each episode we discuss industry trends, talk about new technologies, and speak to industry experts. All so that you, The Modern Hotelier, can succeed in a new age of hospitality.
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The podcast about all things hotel marketing. Get insights from industry-leading experts, tips to improve your hotel's website and hear about real examples from real hotels. Become a part of The Hotel Marketing Show community and get inspired and equipped with the knowledge you need to achieve your hotel marketing goals.
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The flagship entrepreneurship show on BFM, featuring personal business stories from early stage start-ups, all the way to billionaire octogenarians in Malaysia and abroad. Notable guests include Martin Cooper (father of the mobile phone), Julian Assange (founder of WikiLeaks), Ralph Henry Baer (father of video games), Tony Buzan (Mindmap Guru), Isaac Tigrett (Hard Rock Cafe founder), Robert Kiyosaki (Financial Guru), Nick Vujicic (motivational speaker) and more. Tap into this valuable resour ...
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Ready to reclaim control of your bookings and break free from the unpredictability of OTAs like Airbnb? Craving the stability of building your business on your terms? Dive into the Boostly Podcast, where Mark Simpson and Liam Carolan unveil the secrets to unlocking a flood of direct bookings. With a rich mix of insights, Mark and Liam equip you with the tools and strategies needed to secure your independence in the hospitality industry. Liam Carolan shines in the "Behind The Host" mini-serie ...
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Join us on Dojo.live as we explore how organizations can adapt for the future with the latest solutions and inspirational stories directly from industry experts. Our video podcast features C-level leadership sharing insights and lessons learned from the forefront of the Travel and Hospitality Technology sector. Don't miss your gateway to driving the Travel & Hospitality industry forward with Dojo.live! Check out our sponsor's Travel & Hospitality page for more information: Encora Travel & Ho ...
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Having been in the travel industry for over 15 years, Qtech Software and OTRAMS have been a familiar name to many of us. Through this initiative we want provide a voice to all the amazing folks working in the travel industry who make our dream holidays possible. Through this podcast we want to create conversations about all the latest developments in the travel industry and travel technology. We would be inviting industry leaders, our partners, and customers to share their insights and stories.
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Hospitality Property School Podcast is written and produced by travel authorities that have come together with decades of hotel, resort, inn and bed & breakfast visitation experience. We have spent thousands of hotel nights in properties of all sizes and classes worldwide, conducting countless site inspections for a number of world-class tour and travel companies, as well as receiving feedback from 100,000s of customers. This knowledge has given us a unique insight into the wants, needs and ...
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The Best One Yet

Nick & Jack Studios

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Feel brighter every day with our 20-minute pop-biz news podcast. The 3 business stories you need, with fresh takes you can pretend you came up with — Pairs perfectly with your morning oatmeal ritual. Hosted by Jack Crivici-Kramer & Nick Martell. Formerly known as “Snacks Daily”, Nick and Jack continue their podcast independent from Robinhood.
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Each episode of GAIN Momentum focuses on timeless lessons to help grow and scale a business in hospitality, travel, and technology. Whether you’re a veteran industry leader looking for some inspiration to guide the next phase of growth or an aspiring executive looking to fast-track the learning process, this podcast is here with key lessons centered around four questions we ask each guest.
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Ever wonder what keeps hoteliers up at night? Or what helps them sleep easy? In “The Turndown,” host Sebastien Leitner of Cloudbeds chats with hospitality executives and industry leaders about their latest challenges and breakthroughs, the inspirations and innovations that keep them going, and the life lessons that go along with working in this chaotic, yet rewarding, industry.
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An exciting new podcast hosted by Simon I'Anson of Hoist Group. Each week Simon I'Anson will sit down with a new guest to: - Uncover fascinating hotelier stories - Understand key tech trends affecting your hospitality business - Explore hospitality developments shaping up in your country - Share technical innovations that Hoist Group is bringing to the market The line up of our guests is exciting, and the conversations - simply insightful and fun! Visit our website: www.hoistgroup.com
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Are you running a short term rental or a vacation rental business? Have you ever wondered how to become a better host, be more effective in what you do and make more money with your properties? Then this podcast gives you the answers you have been waiting for. This podcast covers all types of thoughts and reflections on buying, renting, renovating and selling short term rentals in Croatia, Germany and Europe.
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A weekly podcast hosted by Kiran Girija interviewing hospitality professionals and sharing actionable insights, strategies, tips on various topics including Revenue Management, Sales, Marketing, Technology, F&B, and everything that a hotelier would like to hear. Kiran is an experienced and passionate hotelier with a decade-long experience in Digital Marketing, Distribution, and Revenue Management, working with national and international brands in India, Singapore, and UAE. Views expressed ar ...
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An insightful and at times irreverant look at what is happening in the world of hospitality. Hosted by Raj Randhawa and Richard Majewski, between them they have over 40 years of experience of working in the hospitality industry. Raj is CEO of AVQuest, a UK-based technology company specialising in delivering highly integrated payment and analytics solutions to hotels and serviced apartment operators. AVQuest also provide a wide-range of other technologies to the industry. The AVQuest solution ...
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In this exclusive interview, we sit down with Amit, Head of Machine Learning at Cloudbeds, to explore how Causal AI and Multimodal AI are revolutionizing the hotel industry. From boosting occupancy to delivering personalized guest experiences, learn how cutting-edge hotel technology is reshaping the future of hospitality. ✅ What you’ll learn: What …
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¿Cómo pueden los hoteles independientes aumentar sus ingresos sin sacrificar ocupación? En este episodio de dojo.live, Alfredo Rodríguez Flores, Regional Sales Manager en SiteMinder, comparte cómo los hoteles independientes pueden aumentar sus ingresos sin sacrificar ocupación. Hablamos de la evolución del channel management, el impacto de los erro…
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ZUZU Hospitality is a tech-enabled revenue platform helping independent hotels digitise, optimise, and compete in a travel ecosystem dominated by big brands and OTAs. With over 2,500 hotels onboarded across Southeast Asia and India, and US$30 million raised to date, the startup is taking on a global challenge: making tech work for small players in …
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On each episode of Wondery’s podcast The Big Flop, comedians join host Misha Brown to chronicle one of the biggest pop-culture fails of all time and try to answer the age-old question: who thought THIS was a good idea? The Hamburglar was just a mascot, but Jerome Jacobson was the real deal - a McDonald's security chief who pulled off the ultimate i…
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Elf Beauty is buying Hailey Bieber’s Rhode for $1B… with a trick from Elvis Presley. The NYT hooked up with Amazon… Because Alexa+ wants to be the 1st *premium* chatbot. And Trump’s tariffs were ruled illegal… The Trade War is hitting the Supreme Court. Plus, the hardest word in the Spelling Bee… Lake Chargoggagoggmanchauggagoggchaubunagungamaugg (…
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In this episode of Hospitality Hot Topics, Steve Carran and David Millili are once again joined by Josiah Mackenzie, Head of Marketing at Actabl, to break down the biggest stories in hospitality from May 2025. From Marriott’s bold acquisition of CitizenM to Airbnb’s major relaunch of Experiences, Josiah shares sharp insights into how innovation, sc…
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Anthropic’s CEO says White Collar jobs will disappear in 5 years… so we’ll tell you how to prepare for the Chrome Collar workforce. The best-selling BBQ sauce in America is Japanese…. We got Bachan’s secret biz recipe. Urban Outfitters’ stock just hit an all-time high… because it beat Rent The Runway. Plus, the hot new investing strategy is T.A.C.O…
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Harith Ridzuan, also known as The Green Carpenter, transformed his family’s woodworking business into a sustainable manufacturing company that’s now working with everyone from local cafés to global brands. Now, he's taking a bold new step by launching a retail space for The Green Factory. Today, on Open For Business, we explore what’s behind the mo…
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In this episode of Hotel Moment, Karen Stephens is joined by Sims Foster, co-founder of Foster Supply Hospitality. With roots spanning over 100 years in the Catskills region, Sims brings a unique perspective on hospitality that combines industry expertise with a deep connection to the community. Sims discusses his unconventional journey from lying …
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In this episode of The Vacation Rental Show, host Lynell Gordon speaks with David Krauss, CEO of Rent Responsibly, about the launch of the Right to Rent Collaborative, a new 501(c)6 trade association designed to transform how the vacation rental industry approaches advocacy and community organization. David Krauss explores a transformative shift in…
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Strava hit a $2B valuation… because running apps are the new social media. Nuclear stocks just surged 40%… because to quote Mugatu “Nuclear, so hot right now.” Nespresso is pivoting from hot George Clooney… because your 1st coffee is now cold. Plus, the psychological strategy behind Heinz Ketchup’s “57 varieties”... Jack’s Strava: https://strava.ap…
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ChatGPT, AI tutors & the future of student advice, that’s the focus of today’s Open For Business. As students shift from Google searches to ChatGPT prompts, how does that change the way they choose universities and plan their future? Founded in 2014 to tackle the chaos of online education forums, EduAdvisor has grown into a sizable education consul…
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What does it take to keep hospitality from becoming just another commodity? In this episode of The Turndown, Bashar Wali, Founder and CEO of This Assembly and Practice Hospitality, shares why the future of hotels lies not in points or perks, but in the power of human connection. Drawing on his experience as hotel developer, operator, and tireless t…
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In this episode Josh explores how genuine care can forge meaningful connections that revolutionize service. He discusses the ancient roots of hospitality, highlighting the mutual exchange of vulnerability between guest and host. Featuring insights from industry leaders and historical references like Homer's Odyssey, we examine the importance of emp…
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Get ready to set sail with one of the most innovative minds in hospitality. In this episode, we're joined by Colin Hughes, Director of Operations & Experience at Virgin Voyages. From spa decks to tattoo studios, Colin walks us through how Virgin is redefining the cruise experience, making it simpler, sexier, and more sustainable. We dive into: How …
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TBOY Live Show Tickets to Chicago on sale NOW: https://www.axs.com/events/949346/the-best-one-yet-podcast-tickets Thanks to The Skinny Confidential, to achieve daytime beauty… women look like monsters at night. The House of Reps passed Trump’s “Big Beautiful Bill” — this summer we’ll have Big Debt Energy. Lilo & Stitch is expected to have beaten Mi…
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With over 2,500 centers onboard and over $64 million in annual gross transaction volume, AOne is quietly transforming the education sector with its all-in-one SaaS platform. But can it win against deeply entrenched behaviors in the industry? In this episode, Dr. Darren Gouk, Founder & CEO of AOne, shares his journey from nutritional chemistry to ed…
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Subscribe to The Best Idea Yet here: https://wondery.com/links/the-best-idea-yet/ When out-of-work coder Jens Rasmussen couldn’t find directions to a cafe in Copenhagen, he wound up changing navigation forever. Alongside his brother Lars (also an out-of-work coder), Jens developed a radical vision—not just for a faster map, but a vibrant, multi-dim…
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Justine Cakes & Kueh founder didn’t plan on starting a kueh business. She began with cakes, baking on the side while holding a corporate job. Today, Justine Lim is known for turning Malaysian desserts and dishes from pulut tai tai to nasi lemak and chicken rice cakes, into eye-catching creations that still feel familiar. In this episode, she shares…
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🎙 Welcome back to the Episode 780 of Boostly Podcast! 🎙 In this episode, Mark Simpson the founder of Boostly sat down with Oriol from Mr. Alfred to share his journey—from growing up in UK hospitality to helping short-term rental hosts around the world generate over £50 million in direct bookings through Boostly. Mark talk about the early days, buil…
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🎙 Welcome back to the Episode 779 of Boostly Podcast! 🎙In this Spotlight Series episode, we sit down with Luca Zambello, CEO and co-founder of Journey, to explore how artificial intelligence is reshaping the hospitality industry—from the inside out. Joining us is Luca Zambello, CEO and co-founder of Journey, an AI-powered property management system…
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Heading into Memorial Day weekend, we whipped up the top pop-biz stories about legendary business leaders from the last year: #1. Dolly Parton launched a new album, a food brand, & 78th birthday… So we jumped into her $600M Dollywood conglomerate. #2. Bill Gates’ former assistant is now wealthier than him… It’s a lesson on risk, reward, and makin’ …
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In this very special episode of the Vibrant Voice, Cody and Meagan pull back the curtain on something a little more personal: their relationship—as partners in life and in business. 🎙️ Real Talk: Running a business together isn't always sunshine and spreadsheets. Cody and Meagan talk about: How they divide and conquer at Vibrant What they’ve learne…
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In this episode, we interview Jason Craparo, CEO of Hovr. He previously held leadership roles at Juma Ventures and served on the City of San Diego's Equal Opportunity Commission. Jason earned his MBA from Babson College and is also a certified private pilot. ************* LINKS & RESOURCES ************* The GAIN Momentum Podcast: focusing on timele…
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In this episode, David and Steve sit down with Eric Jenkins, General Manager of Estancia La Jolla Hotel & Spa. From his roots in Savannah, Georgia, to his hands-in-the-soil leadership style in La Jolla, Eric shares his unconventional path through hospitality, starting as a fry cook and rising through the ranks to manage one of Southern California’s…
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TBOY Live Show Tickets to Chicago on sale NOW: https://www.axs.com/events/949346/the-best-one-yet-podcast-tickets We analyzed the DoorDash data and TikTok trends to predict… the drink of the summer. Google & Warby Parker are launching smart glasses… but so are OpenAI & the iPhone designer. The best-selling car in America is now Toyota’s Rav4… and i…
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In this episode, we speak with Richard and Rachael Prentice, the husband-and-wife co-founders of Rise and Plunge, Malaysia’s first dedicated contrast therapy spa offering private, Scandinavian-inspired experiences combining infrared saunas and cold plunges. We explore their journey from corporate careers to entrepreneurship, the science behind cont…
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In this enlightening episode of Hotel Moment, Karen Stephens is joined by Stuart Greif, Chief Strategy, Innovation, and Operating Officer at Forbes Travel Guide. With extensive experience shaping luxury travel experiences, Stuart shares his unique perspective on navigating innovation in hospitality. Stuart discusses his journey through the industry…
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TBOY Live Show Tickets to Chicago on sale NOW: https://www.axs.com/events/949346/the-best-one-yet-podcast-tickets America’s 100 favorite brands show... Reputation takes 20 years to build, 1 second to lose. Dockers khakis just sold for $300M… but did ya know Dockers invented Casual Friday? Klarna just invented a new financial metric: Revenue per hum…
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What began as an internal tool has grown into a Malaysian-built challenger to Mailchimp. But in a crowded global market, how does Enginemailer really stand out? According to Fleet Commander Jeffri Shahul Hamid, it starts with unlimited subscribers, a pay-as-you-use model, and tools for both marketing and transactional emails. That’s how his team qu…
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What does it take to create a hospitality experience so unique that guests become your greatest advocates? In this episode of The Turndown, Brad Steward shares the philosophy behind Caravan Outpost, a place where intentional design and experiential travel collide. Drawing on his background as a snowboarder, designer, and brand innovator, Brad bring…
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In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Eric Moeller, CEO of Freewyld, to discuss his innovative "Wyld Mode" concept and strategies for balancing technology use in vacation rentals while maintaining essential business operations. Eric Moeller explores a revolutionary approach to vacation rental management focu…
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What makes Chick-fil-A’s hospitality more than just good service? In this episode, we're joined by Nicholas Lawrence, Executive Director of People & Culture, Chick-fil-A Local Franchise - Indianapolis and the founder of Lawrence Leadership. Nick takes us behind the scenes of Chick-fil-A’s legendary hospitality culture—where “my pleasure” isn’t just…
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TBOY Live Show Tickets to Chicago on sale NOW: https://www.axs.com/events/949346/the-best-one-yet-podcast-tickets Netflix just saved Sesame Street… because kids content crushes subscription churn. America got downgraded after 126 years to AA+... So we’ve got 1 solution to our debt addiction. Over 90% of startups fail, and one startup buries them… b…
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Yeoh Chen Chow is one of the most recognizable names in Malaysia’s startup scene. From co-founding Fave to scaling Groupon and KFit, he’s now launched 1% Advisory & Coaching, a minute-by-minute, fractional advisory firm helping business leaders make better decisions, faster. In this episode of Open For Business, we dive into Chen Chow’s entrepreneu…
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TBOY bi-annual survey: https://qualtricsxm88y5r986q.qualtrics.com/jfe/form/SV_3qlyZFxoJvFhFae Lululemon’s Align Leggings just turned 10 years old… And they actually invented athleisure. Chime, the online banking app, just filed to IPO… Because they’re the McDonalds of money. Cava is beating Chipotle and Sweetgreen… We’ve got the apples-to-apples nu…
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Owning a hotel sounds glamorous, but beneath the surface lies a high-risk, capital-heavy, and often misunderstood business. Dr. Timmy Ho, Managing Director of Pragmatique, a boutique hotel asset management consultancy, joins us to break down the realities facing hotel owners in Malaysia. Since 2021, Pragmatique has guided hotel owners through the e…
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In 2009, JWC started as a small café in Johor with just 16 seats. Today, it has grown into an eight-figure, multi-company coffee group with retail outlets, a coffee academy, a roastery, and a fast-growing wholesale business. In this episode, we speak with Nelson Lai, Founder & CEO of JWC Global, and Michael Tan, Wholesale Director of JWC Roastery, …
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Subscribe to The Best Idea Yet here: https://wondery.com/links/the-best-idea-yet/ In a high-end boutique between Hollywood and Beverly Hills, Pamela Skaist-Levy and Gela Nash-Taylor met as fashion-obsessed shopgirls with dreams of entrepreneurship. But they had no obvious path to get there… until Gela became pregnant – with nothing to wear. What ca…
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TBOY Live Show Tickets to Chicago on sale NOW: https://www.axs.com/events/949346/the-best-one-yet-podcast-tickets Foot Locker surged 80% on deal with Dick’s… but the wilder story is Dick’s sports palaces. Rainmaker got $30M to play God and make it rain (literally)... We got the history of human-made rain. UnitedHealth just had its worst month ever……
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In this episode of the Vibrant Voice, Cody & Meagan dive into one of their favorite hospitality tech tools—Akia—and share all the latest updates and features that are helping hoteliers deliver better guest experiences, streamline operations, and drive more revenue. 💬 What is Akia? Akia is a guest communication platform built for hospitality. It's d…
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In this episode, we interview Alberto Santana, Chief Revenue Officer of Alliants. He is a native Miamian, travel enthusiast, and family man with a deep passion for hospitality finance. As an active member of the HFTP South Florida Chapter, he combines professional expertise with a love for exploration and community engagement.​ ************* LINKS …
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TBOY Live Tickets to Chicago on sale NOW: https://www.axs.com/events/949346/the-best-one-yet-podcast-tickets Airbnb just fulfilled the destiny we predicted 4 years ago… The Airbnb Everything App. eToro surged 40% on its IPO day… because it turns Influencers into Traders. Boeing just got its biggest airplane order ever… because the Middle East is li…
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Today, on Open for Business, we speak with SEEd.Lab, QuinTerra and ArtsProud , three entities using business as a force for good. QuinTerra is tackling food waste by using black soldier flies to break down organic waste, paired with aquaponic farming to grow food more sustainably. Meanwhile, ArtsProud helps seniors reconnect through the power of ar…
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In this engaging recast episode of Hotel Moment, Karen Stephens sits down with Shannon Knapp, President & CEO of The Leading Hotels of the World, to explore the evolving luxury hospitality landscape and how independent luxury hotels can thrive in the modern era. Shannon shares her wealth of experience in the luxury travel space, shedding light on h…
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TBOY Live Show Tickets to Chicago on sale NOW: https://www.axs.com/events/949346/the-best-one-yet-podcast-tickets Washington DC’s football stadium is a new “Arena-Hood”... because football can fix the housing crisis. Nutella is pivoting to peanut butter in America… because nothing divides economies like nuts. Hidden Junk Fees are officially illegal…
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How do you create a truly memorable hospitality experience that keeps guests coming back? In this episode of The Turndown, James Kendall LaRue, COO of LOGE, shares his journey from consulting to leading an innovative hospitality brand that prioritizes community and authenticity. With properties designed to get guests out of their rooms and connecte…
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