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The world is a noisy place where you fight to be heard every day. Despite the fact that we have been taught at home and at school how to speak, none of us has had any training in how to listen. Multiple academic studies have shown that between 50% and 55% of your working day is spent listening, yet only 2% of people have been trained in how to listen. We feel frustrated, isolated and confused because we aren't heard. As a speaker, it takes absolutely no training to notice when someone isn't ...
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The Benefits Of The Tropical Fruit Soursop, Why Travel Insurance Could Save Your Trip And Your Wallet
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Why Traditional Health Insurance Is Ruining Medicine, Navigating School Choice Changes For The Upcoming Year
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Why Mustard Is The Greatest Condiment Of All Time, Baseball And Wine With Manager Of The LA Dodgers Dave Roberts
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Listening Masterclass - how to listen to what emerges in between - Part III of III
49:10
49:10
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49:10Claire Pedrick, Shaney Crawford and Oscar Trimboli explore the nuances and dynamics of workplace listening, including the importance of presence, flexibility, and curiosity. Key insights include: Listening is about creating shared meaning, not just exchanging information. Meaning only emerges in a collaborative space. Second languages and their mus…
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Listening Masterclass - how to listen to what emerges in between - Part II of III
53:47
53:47
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53:47In the previous episode 127, Claire Pedrick and I discussed listening through many dimensions, including the role of pause and silence, the influence of the backstory and its impact on workplace change. Now we are at Part Two of Three, you're about to hear is the reflections from 16 different listeners who initially emailed Claire with their feedba…
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Listening Masterclass - how to listen to what emerges in between - Part I of III
48:36
48:36
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48:36What emerges in between? This episode is an 'experiment' between Claire Pedrick and Oscar Trimboli as a result of an introduction by Shaney Crawford from Japan. They explore the role of second languages, the value of silence, and the importance of understanding the past. What does a group listening audit sound and look like? The experiment will con…
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how to effectively listen when you debate at work
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40:11
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40:11This episode delves into the critical role of listening, particularly in the context of debates and the competitive advantage provided to participants. Sasan Kisravi explains the significance of preparation in debate, especially when preparing both sides of the argument. When preparing both sides of an argument, you can discover and anticipate the …
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the significant consequences when you can decode non-verbal cues
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21:50
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21:50The importance of listening at Level II, which is three-dimensional hear, see, and sense Noticing nonverbal cues and their congruence with their words is a vital skill toward becoming a deeper listener. While these cues can be informative, it's crucial to interpret them accurately and consider the context. During this episode we explore noticing th…
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What can you learn from over 33,519 workplace listeners?
32:16
32:16
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32:16Insights from 33,519 people about what gets in their way of listening and practical tips about what will imrpove your listening. An update on the fourth generation www.listeningquiz.com including; aggregate listening profiles for more than 10 people cross-industry benchmarking administration features to track progress of completion volume discounts…
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the hidden clues when you listen well in low trust group meetings
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16:34
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16:34This episode of Deep Listening Impact Beyond Words explores the art of listening in diplomatic cross-cultural meetings, drawing insights from British Foreign Secretary James Cleverly's discussion with Cindy Yu on The Spectator's Chinese Whisper Podcast. Key takeaways: Focus on non-verbal cues: Ambassador Cleverly emphasizes that what people don't s…
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adaptive workplace listening and why its different from active listening
39:01
39:01
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39:01Nicole Lowenbraun and Maegan Stephens, authors of the book "Adaptive Listening: How to Cultivate Trust and Traction at Work," explain the impact of adapting your listening in the a corporate workplace. They introduce the SAID listening model, which stands for Support, Advance, Immerse, and Discern, each representing a specific listening style and g…
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the hidden value in your contact center and how to listen at scale with Authenticx’s Amy Brown
38:45
38:45
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38:45Authenticx CEO and Founder, Amy Brown, discusses the power of listening at scale in the contact center industry. She shares her personal experiences and how they shaped her understanding of the importance of listening to patients and customers. Brown emphasizes the need for organizations to listen to the authentic voice of the customer in order to …
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how to think and listen like the team at pixar animation Heidi Rosenfelder Jamie Woolf
23:45
23:45
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23:45Oscar Trimboli interviews Jamie Woolf and Heidi Rosenfelder, former employees of Pixar Animation Studios and founders of CreativityPartners, discussing the importance of listening in building connections and fostering innovation. Woolf and Rosenfelder emphasize the need to slow down the questioning process and ask better, more meaningful questions.…
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a visual summary of how to listen - the most comprehensive book on listening in the workplace based on research with over 28,000 people
45:17
45:17
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45:17To celebrate the first anniversary of how to listen: discover the hidden key to better communication, the most comprehensive and awarded book about listening in the workplace, we have created a visual summary of the book. Each of the eight chapters is distilled into an illustration from each key concept within that chapter. This video is an intervi…
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the significant ramifications of your work environment on listening
34:06
34:06
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34:06Dr. Krishna Naineni works as a general practitioner in England. He's a member of the Royal College of General Practitioners and is a faculty at Brighton and Sussex Medical School. He's passionate about listening education, research, and practice. He's delivered structured and evidence-based listening education programs in the UK and in India to hun…
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the power of effective listening in spontaneous conversations with Matt Abrahams
42:02
42:02
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42:02Matt Abrahams is a leading expert in the field of communications. He's a lecturer in organizational behavior at Stanford University's Graduate School of Business. He teaches a very popular class in strategic communication and effective virtual presenting. He's so good, he's even won the school's alumni teaching award. Matt also co-teaches improvisa…
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