Lee Cockerell shares his wisdom and experience from his time as the Executive Vice President of Operations for Walt Disney World. Along with host Jody Maberry, Lee discusses how you can apply lessons in leadership, management, and customer service to create magic in your organization.
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The Jody Maberry Show explores the nature of business. With a mix of storytelling, lessons, and occasional guests, Jody will help you master and market your message.
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Welcome to Shut the Backdoor, brought to you by Redox. Shut The Backdoor is a healthcare security podcast dedicated to keeping health data safe, one episode at a time. Hosted by Jody Maberry and Meghan Mcleod and featuring special guests to discuss the most critical topics for healthcare security.
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Park Leaders connects the wisdom of Park Managers, leaders in the park system, and thought leaders of the business world with up and coming park leaders. This is the show for Park Rangers, Park Managers, and leaders who want to have an impact. Join host Jody Maberry as he talks to park leaders from all over the world.
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Park Leaders connects the wisdom of Park Managers, leaders in the park system, and thought leaders of the business world with up and coming park leaders. This is the show for Park Rangers, Park Managers, and leaders who want to have an impact. Join host Jody Maberry as he talks to park leaders from all over the world.
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Sales is a thinking process. The Catalyst Sale Podcast is a weekly podcast with Catalyst Sale founder Mike Simmons and host Jody Maberry. We discuss real stories with practical application, in the context of B2B Sales. Other topics discussed include - Sales Strategy, Revenue Operations, Training, Onboarding, Sales Enablement, Organization Enablement, Workforce Development, and Execution.
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In the Front Row is a daily podcast hosted by Jody Maberry and special guests to help first-year college students navigate their first year of college.
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Creating and maintaining a magical culture in any organization takes dedication and commitment. Dan Cockerell, a 27-year Disney veteran and retired Vice President of the Magic Kingdom, and host Jody Maberry share stories and insight to help you build the mindset you need to develop a strong organizational culture. Come Rain or Shine will equip any leader with the tools to influence the weather in your kingdom for years to come.
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Morgan James Radio is brought to you by Morgan James Publishing. Morgan James Radio will help authors find the right path with content that will educate, encourage, inspire, and entertain. Morgan James Radio is hosted by the founder of Morgan James Publishing, David Hancock, along with Jody Maberry. "Morgan James makes an extraordinary effort to help its authors to grow their own business." - Publisher's Weekly
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Jared Easley has fun-filled "The View/The Talk" style panel conversations that range from online business, personal and professional development. This show includes a guest on the "hot seat" that illuminates the path for listeners by sharing how they have navigated challenging seasons & difficult hurdles to pursue success.
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Beyond the Microphone is a podcast about podcasters and the stories of how their shows came together, grew, and what they discovered along the way. Whether you got into podcasting out of a personal passion or you're using podcasting to monetize your business, the shared experience of creating your podcast concept, planning your launch, and working to grow your podcast is something we can all relate to as podcasters. Listen in and discover the stories behind the podcasts, find out from experi ...
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“When you're creating something new, nobody can tell you how to do it because it hasn’t been done yet." Notable Moments 00:52 – Ron’s Disney legacy and first meeting with Jody 02:45 – Behind-the-scenes stories of parades and halftime shows 03:31 – Founding Disney Theatrical and Broadway tales 05:27 – Ron on budgets and working with Michael Eisner 0…
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Why Accurate Sales Forecasts Are Overrated with Bill Kantor
51:08
51:08
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51:08Bill Kantor is the co-founder of Funnelcast, a forecasting platform designed to help businesses understand, optimize, and act on their sales pipelines. With decades of experience in sales operations and revenue analytics, Bill is on a mission to shift how companies use forecasting — from chasing accuracy to driving meaningful change. 💬 3 Key Quotes…
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"Every park has trees and trails. What makes people come back is you." Notable Moments [00:03:05] – Starting the keynote, the outhouse story that sparked an award [00:07:24] – Transition from financial analyst to ranger life [00:14:07] – Pandemic pressure and park visitation boom [00:19:02] – Shifting from surviving to thriving post-2020 [00:26:49]…
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"Every park has trees and trails. What makes people come back is you." Notable Moments [00:03:05] – Starting the keynote, the outhouse story that sparked an award [00:07:24] – Transition from financial analyst to ranger life [00:14:07] – Pandemic pressure and park visitation boom [00:19:02] – Shifting from surviving to thriving post-2020 [00:26:49]…
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"Usually, it's not the problem that is the problem. It’s how you handle the problem that becomes the problem." Notable Moments [00:01:24] – Why business operations shouldn’t impact how you treat a customer [00:02:49] – How to respond to customer complaints with professionalism [00:05:04] – The dangers of engaging in conflict with a customer [00:07:…
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Selling to Farmers & Leading with Empathy: Lessons in Rural Sales from Sinjin Cramer
47:16
47:16
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47:16St. John “Sinjin” Cramer is a dynamic sales strategist, keynote speaker, and host of the Rural Sales Success podcast. A UK native now based in New Zealand, Sinjin helps businesses understand how to sell with empathy, especially in high-stakes, rural environments. His philosophy? Stop selling. Start serving. “If you don't like where you are—move. Ev…
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Skip the Rookie Mistakes - Podcast Mastery Tips from Seth Goldstein
47:09
47:09
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47:09Seth Goldstein is a 15-year podcast pro, coach, and former journalist. He runs “Podcast Mastery” and helps new hosts skip common mistakes. Seth’s big message: have a simple plan, keep the show real, and hit record—because action is the true catalyst. “If you have a plan and a cadence, it works. When you don’t, it usually doesn’t.” “Your first ten e…
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"Even if no one remembers your name, your work can live on." Notable Moments 00:03 – What gives Jody’s life meaning: Chile, conservation, and future purpose 00:06 – The “Find Your Park” campaign and connection to nature 00:08 – Who Jody would bring if marooned 00:10 – Why emotions often drive decisions before logic catches up 00:13 – Upcoming proje…
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Everything Matters If You Want Exceptional Service
13:05
13:05
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13:05“People don’t know until they’re shown. Training gives your team confidence—and that’s where exceptional service begins.” Notable Moments: 1:06 – Listener question: How to train a team to deliver exceptional service 2:12 – Why video training is more effective than talking or reading 4:26 – “Everything matters” mindset and lessons from the Waldorf A…
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A Bitter Pill - How Ransomware is Crippling Hospitals
30:59
30:59
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30:59"Hospitals don’t just store data. They safeguard stories, care plans, and lives. When ransomware hits, it’s not just a system crash, it’s a trust collapse." Notable Moments 00:01:10 – What ransomware is and how it's evolved 00:04:15 – How the Colonial Pipeline and Vegas attacks sparked Jeffrey’s interest 00:07:10 – Why healthcare is a prime target …
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The ADHD Boss: Clear Communication and Why Coaching Matters
18:35
18:35
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18:35Mike Simmons, founder of Catalyst and host of the “Find Your Catalyst” podcast, returns for a solo Q&A session. In this episode, he explores how ADHD shows up in leadership, strategies for clear communication, and why coaching is an essential part of personal and business growth. Mike shares personal experiences and systems that help him and others…
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The Hidden Power of Marketing Ops: Why It’s More Than Just Execution with Mike Rizzo
1:01:36
1:01:36
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1:01:36Mike Rizzo is the founder of MarketingOps.com and the vibrant Mo Pros community—a 6,500+ member strong network dedicated to elevating marketing operations professionals. With a background in martech and a passion for building systems that scale, Mike champions the art of connecting strategy, technology, and people. “Marketing operations is the back…
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GTM Engineering Explained: Automation, AI & Fearless Thinking with Benyamin Holley
38:10
38:10
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38:10Benyamin Holley is a “GTM engineer” who blends technical tools and creative problem-solving to revolutionize go-to-market strategies. With a background in music tech and a passion for scrappy, AI-driven workflows, Benyamin brings a fresh, practical approach to solving sales and operations problems. Currently at Sift, he’s helping shape how startups…
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Steve Heroux is a sales thought leader, author of The Sales Contrarian, and founder of The Sales Collective. Known for his humorous and no-fluff approach, Steve challenges outdated sales methodologies and champions a people-first philosophy. With roots in comedy and admiration for icons like Bob Ross and Larry David, Steve brings heart and honesty …
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Use Experience to Build a Unique Perspective
45:30
45:30
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45:30"It's not who you are when the badge is on. It's who you become when the badge comes off that really shows your leadership." Notable Moments 04:52 – Chip reflects on being recognized from “Kansas City SWAT” 13:25 – How insecurity and hardship shaped Chip’s family’s drive 18:33 – Why law enforcement became Chip’s path to service 23:05 – Transitionin…
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Totality 2025: Reinventing the Sales Conference Experience - Dale Dupree
45:08
45:08
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45:08Dale Dupree is the founder of The Sales Rebellion and a dynamic thought leader in modern sales. Known for his rebellious mindset and deeply human approach, Dale challenges traditional business thinking. He shares his love for nature, the power of curiosity, and his vision for Totality—a transformative experience that’s reshaping what a business con…
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"Too often today everything is tech and screens… but picking up a book, putting on a pair of glasses, and seeing something really cool—it’s inspiring and fun." Notable Moments: 00:03 – Dave’s early love for camping and the outdoors 04:47 – How 3D photography became part of his storytelling 08:44 – Behind the scenes of the Theodore Roosevelt 3D phot…
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"Too often today everything is tech and screens… but picking up a book, putting on a pair of glasses, and seeing something really cool—it’s inspiring and fun." Notable Moments: 00:03 – Dave’s early love for camping and the outdoors 04:47 – How 3D photography became part of his storytelling 08:44 – Behind the scenes of the Theodore Roosevelt 3D phot…
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"The only thing that's going to matter are the people, nothing else." Notable Moments [01:49] Listener question on revamping a customer experience model [02:53] Leadership’s role in defining and upholding standards [04:09] Why service must be intentional and modeled from the top [05:59] Why customer complaints are almost never about the product [08…
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Why Fractional Leaders Drive Faster Business Impact with Tim Dyck - 446
35:39
35:39
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35:39Tim Dyck is the founder of Best Culture Solutions and a seasoned expert in leadership development, employee engagement, and culture transformation. With a strong background in designing meaningful customer and team experiences, Tim is passionate about helping businesses thrive through intentional design and fractional leadership. "Leadership starts…
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"It's not magic that makes it work. It's the way we work that makes it magic." Notable Moments [01:10] – Living List travel destinations: Australia and Austria [04:50] – What makes Disney’s people and operations so special [09:29] – The quote I live by: “Do your best and forgive yourself.” [11:10] – Pushing my limits: rafting in Chile with DeJuan R…
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“National parks are sacred not because of what we build, but because of what we protect.” Notable Moments [00:00:20.320] Introduction of Sacred Landscapes [00:01:23.010] Sam’s unexpected inspiration to write the book [00:08:14.120] The emotional transformation of spending years on the road [00:18:03.540] National parks vs. theme parks — how they se…
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“National parks are sacred not because of what we build, but because of what we protect.” Notable Moments [00:00:20.320] Introduction of Sacred Landscapes [00:01:23.010] Sam’s unexpected inspiration to write the book [00:08:14.120] The emotional transformation of spending years on the road [00:18:03.540] National parks vs. theme parks — how they se…
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"Get to the point. Would you recommend us? Why? That's all you need." Notable Moments [02:20] The listener's question about improving customer surveys. [03:56] The two key survey questions Disney uses. [05:37] Challenges with long, complicated surveys. [06:51] Real-time survey suggestion for immediate feedback. [09:36] Simplifying surveys to essent…
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“You never know where God is going to take you. But embrace the moments. Even in times of change, when it may seem hard, just be open-minded and pivot, rebuild, move forward." Notable Moments [00:02:38] – Denella’s career collapse during the 2020 cruise industry shutdown [00:05:34] – Launching her travel show from scratch [00:09:18] – Advice on rei…
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Do You Need Park Experience to Manage a Park
26:34
26:34
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26:34“You don’t have to come from parks to lead in parks. But you do have to embrace the culture, listen, and lead with purpose.” Notable Moments [00:02:00] Starting out as a seasonal worker builds a foundation [00:03:40] Promoting park managers without prior experience [00:05:18] Success stories of hiring from outside the park system [00:08:48] Benefit…
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1
Do You Need Park Experience to Manage a Park
26:34
26:34
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26:34“You don’t have to come from parks to lead in parks. But you do have to embrace the culture, listen, and lead with purpose.” Notable Moments [00:02:00] Starting out as a seasonal worker builds a foundation [00:03:40] Promoting park managers without prior experience [00:05:18] Success stories of hiring from outside the park system [00:08:48] Benefit…
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“Take the chance to have as many experiences as you can. They really are educational—it’s like going to school.” Notable Moments [00:01:33] Reflections on opening Disneyland Paris [00:03:02] Why young professionals should embrace global experiences [00:06:00] The long list of cities Lee lived and worked in [00:08:36] On not letting comfort or homeo…
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“Sometimes the best dreams are the ones you didn’t know to dream.” Notable Moments 00:42 – Favorite memory as a park ranger 02:23 – Top podcast guest experiences 05:47 – Dream projects and the limits of our imagination 08:18 – The value of learning something you don’t understand 09:57 – Quantum physics and expanding your thinking 10:37 – Ken’s appr…
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Creating Immersive Stories for Park Visitors
34:51
34:51
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34:51"Storytelling is the bridge between awe and understanding, whether you're in a theme park or a national park." Notable Moments 01:05 – Bob’s national park road trip that shaped his worldview 05:24 – “Recreation” vs. “Re-creation”: the true power of parks 06:10 – Walt Disney’s advice: walk the park, observe the guests 08:41 – How Disney draws inspir…
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1
Creating Immersive Stories for Park Visitors
34:51
34:51
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34:51"Storytelling is the bridge between awe and understanding, whether you're in a theme park or a national park." Notable Moments 01:05 – Bob’s national park road trip that shaped his worldview 05:24 – “Recreation” vs. “Re-creation”: the true power of parks 06:10 – Walt Disney’s advice: walk the park, observe the guests 08:41 – How Disney draws inspir…
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“Life is about service. When you help people, they don’t forget.” Notable Moments 00:50 – Staying grounded when your title changes 02:29 – Why relevance is fleeting and what matters more 03:55 – The power of knowing people’s names and stories 05:59 – Fame is short; service is lasting 08:10 – People remember how you helped, not your title 11:30 – Tr…
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The Healing Network - CISO Relationships in a Ransomware Era
26:47
26:47
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26:47"Security isn’t proprietary. Sharing what works makes us all safer." Notable Moments 01:29 – Rise in ransomware and the case for collaboration 03:41 – Why reinvention puts you at risk 05:12 – The danger of building relationships mid-crisis 08:10 – Balancing information sharing and confidentiality 09:26 – How groups like HISAC facilitate secure coll…
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“When someone is gone, their stories are gone with them. Capture them while you can.” Notable Moments 01:35 — How Ken met and filmed Disney Imagineer Rolly Crump 03:50 — Editing choices when your subject has endless stories 06:20 — The lost stories we regret not recording 09:42 — Ken’s new film on Universal Monsters and how he shaped its story 14:4…
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Protecting Pucheguin - An Underdog Conservation Story
47:36
47:36
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47:36"When you truly love a place, you do whatever it takes to protect it, even if it takes a decade." Notable Moments 00:01:04 Meeting Rodrigo and Jose 00:02:03 Rodrigo shares how a simple question sparked conservation 00:07:15 Jose explains fighting the first hydroelectric project 00:20:54 What happens after the land is protected 00:32:04 The signific…
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1
Protecting Pucheguin - An Underdog Conservation Story
47:36
47:36
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47:36"When you truly love a place, you do whatever it takes to protect it, even if it takes a decade." Notable Moments 00:01:04 Meeting Rodrigo and Jose 00:02:03 Rodrigo shares how a simple question sparked conservation 00:07:15 Jose explains fighting the first hydroelectric project 00:20:54 What happens after the land is protected 00:32:04 The signific…
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"Don’t be afraid of tough questions. They bring out the last 20% of truth that everyone needs to hear." Notable Moments 00:01:24 The importance of answering any question 00:03:14 Why tough questions build trust 00:07:00 How to tackle big problems as a team 00:10:21 Roundtables over rectangular tables 00:13:02 Living your values in real time Lee Coc…
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