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The KBB Growth Show

Ryan Carruthers - AI Response Lab

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This is for KBB owners who want to grow a real business, not just survive on referrals and late nights. f you run a kitchen or bathroom business and want more leads, more sales, and less stress… you’re in the right place.
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Welcome to The KBB Unstoppable Business Owner Podcast, the go-to show for entrepreneurs and professionals in the KBB & home Improvement industry I will be delving into the unique challenges you encounter in your entrepreneurial journey. My aim is to assist you in building an unstoppable business that is exit ready, empowering you with increased profitability and the invaluable gift of more time to work on your business rather than in the business. So, hit that subscribe button and join us on ...
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The kbbreview Podcast

kbbreview, Andrew Davies

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Kbbreview has been the leading B2B title for the independent kitchen and bathroom retail market for nearly 40 years and The kbbreview Podcast is a stand-out weekly show for this sector. We cover national industry issues, shopfloor concerns, personal stories and expert views. This is an industry spread right across the UK and our podcast community hears directly from KBB retailers discussing their biggest issues. Whether the highly-engaged audience agrees, disagrees or empathises - hearing th ...
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The Kitchen & Bathroom Design Podcast from Taylist Media. We're the home of kbbreview, Kitchens Bedrooms & Bathrooms and Studio magazines so, in theory, we mostly either know what we're talking about or know someone who does. Hosted on Acast. See acast.com/privacy for more information.
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Damn Good Interior Designer

Cheryl Kees Clendenon and Liz Lapan

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Join Cheryl Kees Clendenon and Liz Lapan, the dynamic duo behind the visionary and integrator balancing all the moving parts of a full service interior design firm in their no-nonsense and thought-provoking podcast, the Damn Good Designer. Each episode is full of damn good truths and real talk as they share invaluable insights on how to run and build a successful business while challenging the norms, the industry, each other and YOU. Emphasizing a business-savvy approach, Cheryl and Liz take ...
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Want to know what really goes into planning the perfect kitchen or bathroom? Welcome to How To Buy A Kitchen Or Bathroom, the podcast brought to you by thesethreerooms.com and Kitchens Bedrooms & Bathrooms magazine. Whether you’re just starting to think about what your dream space could look like, or are right in the thick of planning, or you simply want to know how to confidently buy those all-important fixtures, fittings and finishing touches – from hobs and lighting to a freestanding bath ...
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Send us a text In this special live episode from the Installer Show, Kevin D. Bannister is joined by Tom Baldwin, owner of Signature Projects & Paragon Design, to uncover the powerful story behind one of the UK’s most forward-thinking installation businesses. Tom shares how he transitioned from being a hands-on tradesman to leading a high-performin…
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How can you be team player without giving up your own rights? Working with contractors can be a tricky relationship when they want you to stay in your lane--BUT it doesn't have to be. Creating a team approach with positioning in your marketing, the copy that you use, the verbiage that you talk about, and how you talk about it with other people, all…
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We meet the legendary interior designer to talk about his new kitchen range and his (very candid) thoughts on design and retail. Welcome to the kbbreview Podcast, your host is Andy Davies and today we're in a dreary old loft in South London and our challenge is to turn this empty bit of audio space into a fully-fledged podcast episode in just 45 mi…
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Welcome to The kbbreview Podcast, your host as always is Andy Davies. Neptune has grown from a humble start in the 1990s to become one of the UK’s most distinctive premium home and kitchen brands. With around 30 of its own showrooms and 80 more retail partners it has become one of the largest independent kitchen retail networks in the UK with littl…
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We have another asked and answered topic this week! We are talking about reframing what many designers see as “wasted” discovery calls. Just because a lead isn’t a fit for full service doesn’t mean it’s a dead end. Consider this as a chance to position your firm as a resource, build brand equity, and generate revenue—especially when you offer varie…
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Welcome to The kbbreview Podcast, your host is Andy Davies and this episode comes LIVE from the InstallerSHOW 2025. This is the third and final LIVE episode we recorded at the show and we’re finishing with a question every single KBB showroom has on their mind– what should I be doing with social media? And in particular we’re looking at small to me…
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Send us a text Join us for a special episode recorded live from the InstallerShow, featuring an insightful conversation with Clifford, the visionary inventor behind Space Plug. A former handyman, Cliff shares his remarkable 12-year journey into invention, culminating in the creation of his "little orange widget". Discover how he organically built h…
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Welcome to The kbbreview Podcast, your host is Andy Davies and we are LIVE at the InstallerShow 2025! This is our second of three shows we did at the show, and this is such an important one as its about an area that gets to the heart of what good kitchen and bathroom design is all about – the combination of style, aesthetics and practical solutions…
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Send us a text In this special live edition of the podcast, Kevin D Bannister sits down with Mark Conacher, a respected industry advocate, to talk about how the Installer Show is evolving, the importance of apprenticeships, and the power of being more than “just an installer.” Mark shares his journey from tradesman to voice for change, his work wit…
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Welcome to The kbbreview Podcast, your host is Andy Davies and this episode was recorded LIVE today (June 24, 2025) at the InstallerSHOW 2025. Today we’re talking about the most important topic of all at the moment – and that’s the health of the kbb independent retailer market after a difficult couple of years. We did a snapshot survey of retailers…
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Public relations isn’t just about getting published—it’s about what you do after the feature goes live. We thrilled to welcome our special guest who we have been working with for over a year. Alex Abramian, founder of The PR Collaborative, talks with us about the evolving landscape of PR for interior designers. With years of experience as a writer …
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Send us a text Trade shows can be so much more than a day out of the business or a chance to browse new tools. When approached with the right mindset, they become powerful opportunities to level up your business, make strategic connections, and walk away with real ideas that drive profit and growth. In this episode, Kevin breaks down exactly how to…
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Welcome to The kbbreview Podcast, your host is Andy Davies and this is Episode Three of Season 15. We've got a great interview for you today - Phil Cole, the co-owner of Clive Christian. Founded in 1978 by Clive, it has become one of the few well-known kitchen brands in the ultra luxury arena - certainly in the traditional style. It's had it's ups …
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Send us a text In this value-packed episode, we break down what the 2025 Spending Review means for small business owners, especially those in the trade, construction, and installation sectors. If you’ve been wondering how government spending plans actually impact your business, this episode is your go-to guide. We simplify the complex. From tax pre…
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Welcome to another very special bonus episode of The kbbreview Podcast, you host is Andy Davies and today we've got a really interesting conversation with Rob Ginsberg from hib. Until very recently it was better known as H.I.B and was founded by Rob's father Warren Ginsberg 35 years ago. But it has undergone a major rebrand - and subtle name change…
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Rebecca Jones, national sales manager at Airmada Drying Systems, joined the KBB From the Tap podcast to discuss the revolutionary Air Pocket Door, which won the prestigious 2024 Bathroom Product of the Year award in KBB’s Product Awards competition. "We’ve seen excitement not just from customers but also from contractors, showrooms, designers and a…
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Welcome to The kbbreview Podcast, your host as always is Andrew Davies and this is Episode Two of Season 15. This week we're building up to the InstallerSHOW - the huge exhibition of all things plumbing, heating, electrical, renewables AND, of course, kitchens and bathrooms. It's at the NEC on June 24th, 25th and 26th and it is packed with loads of…
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Another Asked & Answered segment today and our very own Liz going solo! One of the biggest balancing acts designers face is pairing creativity with structure. Your vision is what SELLS the client, but your process is what DELIVERS on that promise. Clients remember the feeling, not the portal or the lists or the emails—but having strong systems behi…
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Welcome to The kbbreview Podcast, your host is Andy Davies, and this is a very special bonus episode where we catch up with one of the biggest brands in the sector - InSinkErator. They've got a bold new strategy, an eye-catching rebrand and a cutting-edge product launch with their new Next Generation range. They're reinventing the food waste dispos…
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If you're a kitchen, bath, or bedroom business relying on before-and-after photos and the odd “Get a quote” post… you're leaving massive attention on the table. In this episode, I’m breaking down the 20 specific content types that KBB companies should be posting right now to build trust, boost engagement, and stay top-of-mind in your local area, wi…
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Welcome to a new season of The kbbreview Podcast, your host as always is Andy Davies and we're kicking it off with a very special and exclusive interview with Dr Reinhard Zinkann - one of the two co-owners of Miele. Andy met him at the global appliance giant's new Experience Centre showroom bang in the middle of Wigmore Street in London. Dr Zinkann…
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You spend 45 minutes building a quote. Maybe even go on a site visit. And then? Silence. It’s one of the most frustrating problems for kitchen and bathroom businesses — and it’s costing you time, energy, and sales. In this episode, we unpack: Why chasing more leads might be hurting your business What separates browsers from serious buyers How to fi…
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Cheryl Keys Clendenon, founder of In Detail Interiors and business strategist for designers and architects, shared why the path to a profitable and rewarding design business doesn’t require chasing only luxury clients. Drawing on more than 25 years in the industry and nearly a decade coaching her peers, her insights encourage designers to look beyo…
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We believe one of the most underrated parts of a client journey is the intake process. This isn’t about a boring list of preferences like if they prefer black over blue or which kitchen they like best. Instead, it's about asking the right questions to uncover how clients live, communicate, and make decisions. Our unique and customized client questi…
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Created the perfect kitchen design guide only to watch downloads turn into silence? I've seen countless KBB business owners conclude that lead magnets don't attract serious buyers. The truth I've discovered: Your lead magnet isn't failing. Your follow-up is. In this episode, I'm revealing: The critical follow-up mistake killing your ROI (and the si…
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There’s no one right way to run a design business—but there is often a better way. This is not to say if something is working for you—great. Keep going. But if you're stuck or wondering why the same problems keep popping up? It might be time to challenge the models you’re using. How can you challenge the traditional business models, such as cost pl…
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Most kitchen and bathroom business owners avoid making offers because they think it cheapens their brand. But here’s the truth: Offers don’t devalue your brand. Bad offers do. In this episode, I break down the real difference between discounting and adding value, and show you how the right offer can drive more enquiries, more appointments, and more…
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Most kitchen and bathroom businesses do the same thing when a new lead comes in Call them, Leave a voicemail, Maybe follow up again later. The problem? 56% of leads come in after showroom hours… So by the time you call back, they’re at work, busy, or just plain gone cold. In this episode, I’m walking you through the exact messaging process we use a…
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Welcome to The kbbreview Podcast and the first of TWO very special episodes coming live from Blackpool and the kbbreview Retail & Design Awards 2025. Since we launched these awards back in September we've been putting out special monthly awards episodes talking to judges, organisers and finalists and it's all thanks to our 2025 Awards Podcast Partn…
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Welcome to The kbbreview Podcast and the first of TWO very special episodes coming live from Blackpool and the kbbreview Retail & Design Awards 2025. Since we launched these awards back in September we've been putting out special monthly awards episodes talking to judges, organisers and finalists and it's all thanks to our 2025 Awards Podcast Partn…
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Social proof from your clients is important for building trust and credibility in a business. Reviews and testimonials from happy clients, while also being mindful of how and when, can be used to showcase the success and unique offerings of your business. This not only helps attract the right clients, but also addresses common pain points and frequ…
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Welcome to The kbbreview Podcast, your host is Andy Davies and this is a very special bonus episode of the show where we'll be finding out all about our Adopted Retailer Partner Alku, the new range of kitchens from Getley. In our usual episode that came out yesterday you will have heard our latest catch-up with our Adopter Retailers themselves so t…
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Welcome to The kbbreview Podcast, your host is Andy Davies and this is Episode 9 of Season 14. And we've been really looking forward to this episode, as we're catching up with our Adopted Retailers. In the magazine every month, we've been following the fortunes of three kbb retailers with three very different backgrounds, experiences and plans for …
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Leslie Dean Petosa is a general contractor and owner of Arlene Dean Homes in Atlanta. From her beginnings in medical science to becoming a leader in the male-dominated construction field, Petosa has proven that resilience, adaptability and curiosity can pave the way to success. Our discussion unpacks her career transition, challenges and insights f…
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You can't lead clients from survival mode---well you can, but not well and not for extended periods of time. how How you feel directly impacts how you lead, sell, and scale. The mindset shift I have to use is to keep my business steady is the "attitude of gratitude." This "Asked and Answered" topic this week is slightly more personal but a question…
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Welcome to The kbbreview Podcast, your host is Andy Davies and this is Episode Eight of Season 14. We're heading into the long Easter weekend of course, which will be a nice break before the madness of next begins as we jet off to Blackpool for the kbbreview Retail & Design Awards next Thursday. And by 'jet off' I mean the train. You don't usually …
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Welcome to The kbbreview Podcast, your host is Andy Davies as always. Today we're looking at life as an independent retailer - are rises in the costs of running your business such as national insurance and business rates simply pricing you out of the real market? What is the future of the High Street? How are consumers changing? What is the role of…
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This week we are answering questions from our audience--first up is one of my FAVORITE hills to die on and what I consider one of the most damaging things you can do for your business. It is not a smart business practice to sell blocks of time as a designer because this is not an effective way to market and value creative brilliance. Selling based …
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Welcome to The kbbreview Podcast, this is Episode Six of Season 14 and your host is managing editor Andy Davies. Today we're looking at an area that gets to the heart of what good design is all about. Understanding and interpreting the needs of those that are going to use the kitchen or bathroom every day is a vital part of any brief - and that inc…
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Welcome to another very special episode of The kbbreview Podcast all about the kbbreview Retail & Design Awards 2025. The event is now less than a month away! On Thursday, April 24th hundreds of the industry's leading retailers, designers, suppliers, influencers and opinion-formers will arrive in Blackpool for the biggest evening of the year. As th…
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Welcome to The kbbreview Podcast, your host is Andy Davies and this is Episode 5 of Season 14 - which means we're officially halfway through the series. This week we're delving into a subject that, slowly but surely, is becoming more common - freelance KBB designers. They're not retailers in the classic definition of the word, they don't have showr…
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Send us a text In this episode of The KBB Unstoppable Business Owner Podcast, host Kevin D. Bannister tackles a crucial question: Are you charging enough? Many business owners fall into the trap of under pricing, believing it will attract more customers. However, this often leads to thin profit margins, cash flow struggles, and business instability…
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Welcome to another special Rising Star episode of The kbbreview Podcast. We’ve teamed up with Blum to find the upcoming stars of kitchen, bedroom, and bathroom retail and this is our eighth and final Rising Star for 2025 - Aidan Parish, a fitter at Lima Kitchens in Milton Keynes. When Aidan joined the Lima Kitchens team around 18 months ago, it was…
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