Take a listen to the #LighthouseITPodcast every other week as we discuss both cybersecurity and digital marketing news! It's time to stop dreaming IT. Let's start doing IT. #GetLITS
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Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa ...
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Welcome to the Lighthouse Leadership Podcast, where host Evan Hickok unpacks the simple yet powerful frameworks that help managers become exceptional leaders and guide their teams to success. Drawing from real-world experiences, hard-learned lessons, and proven strategies, this podcast explores the hidden factors that cause team underperformance — misalignment, broken processes, psychological danger, and lack of cohesion — and offers actionable solutions to fix them.
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Full-Tilt Parenting: Strategies, Insights, and Connection for Parents Raising Neurodivergent Children
Debbie Reber
Feeling overwhelmed by the complexities of raising a neurodivergent child? Full-Tilt Parenting is here to help. Hosted by parenting activist and author Debbie Reber, this podcast is your go-to resource for navigating life with ADHD, autism, learning disabilities, PDA (Pathological Demand Avoidance), giftedness, and twice-exceptional (2e) kids. With expert interviews and candid conversations, you'll discover practical solutions for things like school challenges and refusal, therapy options, a ...
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TPP 451: Dr. Ken Ginsburg on Lighthouse Parenting — Loving Guidance for an Enduring Bond
44:34
44:34
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44:34In this episode, I’m talking with pediatrician and author Ken Ginsburg about his new book Lighthouse Parenting. Ken shares his powerful framework for showing up as a steady, loving guide for our kids—offering both support and boundaries as they grow. We get into what it means to really know and prepare our kids, how to be their safe harbor in tough…
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Scattered Spider, Handheld Wars, and the Future of AI Search
30:19
30:19
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30:19The Lighthouse IT Podcast - June 27th, 2025 This week, Matt and Griff dive into critical cyber alerts as the "Scattered Spider" group targets insurance firms and CISA issues urgent warnings for TP-Link and Zyxel devices. In the gaming world, a new handheld war begins with the Microsoft/Asus ROG Ally taking on the record-breaking Nintendo Switch 2. …
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TPP 204a: Musician Laurie Berkner on Inclusivity & Connecting with Neurodivergent Kids
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40:33
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40:33Debbie talks with singer and songwriter Laurie Berkner (The Laurie Berkner Band) about writing music that connects with all kids, why Laurie's music so powerfully resonates with differently wired children, her mission of inclusivity, and more. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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Clear, intentional signage isn’t just for looks—it can shape the entire customer experience, reduce confusion, and cut down on unnecessary phone calls. In this episode, we break down the essential signs every facility should have and why they matter. We cover: Why your main sign should be simple and brand-driven—no phone numbers required The one si…
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TPP 450: Dr. David Yeager on What the Science Says About Motivating Young People
41:01
41:01
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41:01In this episode, I talk with David Yeager about what really fuels motivation and a sense of belonging for our kids—especially neurodivergent ones. We unpack the different mindsets adults bring to the table—like enforcer, protector, and mentor—and how shifting into a mentor mindset can help kids feel respected, understood, and more engaged. David sh…
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One of the biggest questions we get asked is, "How can I compete with my competitor down the street who is offering the same unit as me but for 50% less?" Low intro rates are a strategy many large companies are using, but don't worry. You have options other than bottoming out your prices and losing money for the first several months of a rental. We…
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TPP 202a: Psychologist Dr. Dan Peters on Navigating the Teen Years and Preparing for Launch
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53:10
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53:10Author, psychologist, and Summit Center executive director Dr. Dan Peters talks about how we can best support differently wired teens and prepare them to successfully launch. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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TPP 449: How Can I Help My Neurodivergent Child Connect with Neurotypical Peers?
22:04
22:04
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22:04In this Parent Lean In episode, I’m talking with Margaret Webb about a question I hear often—how can we support our neurodivergent kids in connecting with neurotypical peers, especially when social skills don’t quite align? We unpack one listener’s situation with her sweet, social autistic son and talk about managing our own worries as parents, sca…
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TPP 448: A Conversation with Dr. Megan Anna Neff About Autistic Burnout
45:27
45:27
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45:27Today I’m talking with Dr. Megan Anna Neff, a clinical psychologist, the host of the Divergent Conversations podcast, and the creator of Neurodivergent Insights, where she creates and shares fantastic, well-researched, and accessible resources for the neurodivergent community. Megan Anna is also the author of Self-Care for Autistic People, which we…
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New Name, Same Mission: Welcome to Full-Tilt Parenting
3:50
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3:50The Tilt Parenting podcast has a new name—Full Tilt Parenting—and in this short episode, I’m sharing the why behind the change and what it means moving forward. Same mission, same heart... just with a name that better reflects the movement we’re building together. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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Real Life VS Running a Business - Can Your Self Storage Business Run Without You?
27:37
27:37
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27:37Sometimes real life just smacks you in the face. That was our week, and it happens to us all. If you run a small business, like self storage, it can hit a little different. What happens to your business if you get that call or text that forces you to focus all of your attention on something else? If you have to step away, will your business survive…
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Claude 4, Forever Trials, Gen Z Data Deals, LinkedIn Algorithm & SEO 2.0
33:27
33:27
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33:27The Lighthouse IT Podcast - June 13th, 2025 This week, Matt and Griff discuss the future of AI, spacey software loopholes, Apples rebranding, Gen Z's surprising take on data privacy and why your LinkedIn post probably isn't going viral. https://hub.lighthousesol.com/blog/lighthouse-podcast-2/claude-4-forever-trials-gen-z-data-deals-linkedin-algorit…
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TPP 201a: A Conversation with Author Amanda Stern on Growing Up with a Panic Disorder
48:31
48:31
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48:31Amanda Stern, author of the memoir "Little Panic: Dispatches from an Anxious Life," shares her story of growing up with an undiagnosed and unsupported panic disorder. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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TPP 447: Educator Sarah Casper Discusses her Comprehensive Consent Curriculum for Children and Teens
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41:15
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41:15Today we’re diving into a topic that’s sometimes tricky to navigate as parents: consent. My guest for this conversation is educator and consent expert Sarah Casper, founder of Comprehensive Consent and author of The Kids and Consent Curriculum. Sarah has taught thousands of children, teens, and adults how to build healthy, respectful, and joyful re…
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TPP 200a: Body-Positive Parenting with Zoë Bisbing and Leslie Bloch of the Full Bloom Project
53:19
53:19
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53:19Adolescent eating disorder psychotherapists Zoë Bisbing and Leslie Bloch of the Full Bloom Project talk about how to help kids maintain healthy, normal relationships with food and their bodies and create a family culture of body positivity. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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What do you do when a tenant passes away while renting a storage unit? This was the opening question AI came up with... Hopefully, no one has ever passed away in your office while renting a unit, but dealing with an existing tenant who has died happens more often than you think. This is one of the most uncomfortable but critical situations self sto…
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TPP 446: Therapist Jude Carn on Internal Family Systems (IFS) and Neurodivergence
47:42
47:42
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47:42You may have heard me mention IFS, or Internal Family Systems, in podcast episodes before. My guest today is going to go into much more detail, but briefly, IFS is a powerful and compassionate therapeutic framework for understanding the different “parts” within ourselves—like the inner critic, the protector, the people-pleaser. Through IFS, we can …
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Optimizing Occupancy with Andrew Sherrard
1:15:41
1:15:41
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1:15:41In this episode, we're joined by Andrew Sherrard, owner of Reliable Storage in Seattle, to talk all things occupancy—and not just how full your units are, but how well your business is performing overall. In this rebroadcast of the May 29 webinar, we break down the three types of occupancy (yes, there are three!) and how to evaluate what’s actually…
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Holy Cards, Cheating Grads, Coinbase Bribery, Buying 23andMe & IT Cuts
47:29
47:29
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47:29The Lighthouse IT Podcast - May 30th, 2025 This week, Matt and Griff talk about how HBO is renaming itself again, the Pope's trading card craze, Collage students using AI to "cheat", Apple and BYOD, Coinbase's breach due to bribery, Regeneron buying 23andMe, why your IT budget might be dangerously low, and much more! https://hub.lighthousesol.com/b…
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TPP 199a: Raising Good Humans with Hunter Clarke-Fields
44:51
44:51
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44:51Mindfulness and parenting coach Hunter Clarke-Fields (Mindful Mama Mentor) talks about her new book "Raising Good Humans" and the ways mindfulness can allow parents to respond to challenges with more grace and peace. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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TPP 445: Myriam Sandler on Raising Confident, Creative Kids Through Independent Play
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36:19
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36:19Creating a home environment that supports meaningful play can feel like a constant puzzle, from managing toy overload to setting up spaces that actually encourage focus, creativity, and independence. So today I’m sharing a conversation with Myriam Sandler, the creator of the hugely popular Mothercould platform and the author of the new book Playful…
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TPP 198a: When School Isn't Working, with Debbie Steinberg-Kuntz & Debbie Reber
49:21
49:21
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49:21In this reverse interview, Debbie Steinberg-Kuntz of Bright & Quirky talks to Debbie about how to forge a path when school isn't working out. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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TPP 444: Help! My Child's Self-Esteem is Terrible and I Don't Know What to Do
23:32
23:32
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23:32Parent coach Zach Morris joins Debbie to answer a listener question on how to support a neurodivergent child who has incredibly low self-esteem despite a parent's constant reassurance. Visit the show notes page at https://tiltparenting.com/session444 Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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TPP 443: Deborah Farmer Kris on Harnessing the Power of Awe in Our Parenting Lives
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41:50
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41:50Today, we’re talking about awe and wonder and all the incredible benefits that these simple and accessible emotions can have in terms of learning and child development. And I have the perfect guest here to talk about it — Deborah Farmer Kris, a child development expert, longtime educator, and author of the wonderful new book Raising Awe-Seekers: Ho…
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Personal Curb Appeal - Seeing Yourself As a Self Storage Amenity
28:11
28:11
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28:11We talk a lot about amenities in self storage—security cameras, clean units, keypads, gates—but what about you? The manager is one of the most important amenities at a facility, and often one of the most under emphasized. Appearance, attitude, and professionalism can either enhance or hurt your facility’s image. What you wear and what you support d…
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How a Song Crashed HDDs, App Store Freedom, an EV Truck, & AI Shakeups
41:33
41:33
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41:33The Lighthouse IT Podcast - May 16th, 2025 This week, Matt and Griff discuss: 🕹️ How Gemini 2.5 Pro beat Pokémon Blue 🎵 The Janet Jackson Song Crashed Laptops for 9 Years 🔑 OpenAI's Restructuring and Microsoft Holding the Keys 📊 AI Usage Stats in 2025: Beyond Search and Code 🔍 When AI Workers are coming and the Security Risks ⚖️ The new App Store F…
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TPP 197a: Dayna Abraham Helps Parents Calm the Chaos
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50:18
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50:18Educator, homeschooling mom, and founder of Lemon Lime Adventures Dayna Abraham discusses sensory processing challenges, being a differently wired parent, and her four-step approach parents can use to go from chaos to calm. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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TPP 442: Flex School Founder Jacqui Byrne on Supporting the Full Arc of a 2e Child's Life
48:07
48:07
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48:07Today I’m talking with Jacqui Byrne, the founder of FlexSchool, a pioneering educational model designed specifically for 2e students. Jacqui is an award-winning educational leader, a sought-after speaker, and a passionate advocate for neurodiverse learners. She’s also a parent of 2e kids herself, and she built FlexSchool not just as an educator, bu…
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Why Feeling Like a Fraud Means You’re Growing as a Leader
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17:17
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17:17Host Evan Hickok explores the “valley of despair,” the grim dip on the Dunning–Kruger curve where confidence plummets just as competence begins to climb. Drawing on stories from Natalie Portman, Albert Einstein, Tom Hanks, and his own career pivots, Evan shows new managers how that anxious “I don’t belong” feeling signals real growth. He maps the r…
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AI is transforming the self-storage industry—from smarter security cameras and chatbots to automated rate comparisons and call evaluations. But how much is too much? In this episode, we take a balanced look at the role of artificial intelligence in storage operations and explore where it helps—and where it may be hurting more than helping. We discu…
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TPP 196a: Understanding Auditory Processing Disorders with Dr. Donna Geffner
46:25
46:25
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46:25Speech-language pathologist and audiologist Dr. Donna Geffner explains what central auditory processing disorders are and discusses approaches to best supports and accommodations. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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TPP 441: A Conversation with Tosha Schore about Addressing Aggression in Boys
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49:27
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49:27Today, we’re talking about aggression, specifically in boys, and how we as parents can respond with understanding, connection, and compassion instead of fear or shaming. Joining me is Tosha Schore, a powerful voice in peaceful parenting and the founder of Parenting Boys Peacefully. Tosha is also the creator of the Out With Aggression program and co…
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In this special on-location episode from Boerne, TX, we're joined by the team from On the Move—Jim, Sherry, CJ, and Stacie—to unpack their biggest takeaways from the Inside Self-Storage World Expo, the industry's largest event. From expert-led education sessions to lively vendor conversations, this episode dives into: Why Good Questions Matter – Ho…
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TPP 195a: The Conscious Discipline Methodology, with Dr. Becky Bailey
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49:30
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49:30Author, educator, child development expert Dr. Becky Bailey talks about her Conscious Discipline model of safety, connection and problem-solving to nurture children's social and emotional learning. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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Security Scares, Politeness Costing AI, and Tech Industry Shakeups
47:37
47:37
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47:37The Lighthouse IT Podcast - May 2nd, 2025 This week, Matt and Griff delve into how Sam Altman stresses the unexpected computational cost of digital politeness in AI interactions, security vulnerabilities, such as a critical flaw in CentreStack and Triofox, and an unconfirmed Oracle Cloud breach. Also, Apple is looking at new Vision models to advanc…
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TPP 440: Dr. Tamara Rosier on the Complexities and Dynamics of an ADHD Family
44:57
44:57
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44:57Would you define your family as an ADHD family? Today's guest, Dr. Tamara Rosier, and the author of the book You, Me, and Our ADHD Family: Practical Steps to Cultivate Healthy Relationships, says that ADHD isn’t an individual experience – it’s a relational one. And the ADHD dynamic affects the entire family system. I know many listeners of this sho…
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TPP 194a: Educator and Community Activist Jason Allen on Differently Wired Students of Color
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46:40
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46:40Educator, blogger, and community activist Jason B. Allen shares his ideas for how traditional school environments need to change to better serve differently wired black students and, in particular, black and brown boys. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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Bankruptcy, Military Tenants, Search and Seizure - Legal Chat with Carlos Kaslow and Scott Zucker
35:29
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35:29In this quarterly Legal Chat, self storage attorneys Scott Zucker and Carlos Kaslow tackle the toughest legal challenges operators face in 2025. From military tenants and bankruptcy stays to lean sale objections and law enforcement searches, this conversation dives deep into the real-world scenarios that take storage owners out of the office and in…
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TPP 439: Jessica Slice on What We Can All Learn from Disabled Parenting
39:10
39:10
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39:10Today we’re talking about the reality of parenting while disabled. My guest is Jessica Slice, the author of the new book Unfit Parent: A Disabled Mother Challenges an Inaccessible World. A writer, advocate, and disabled mother who challenges the way society defines “fit” parenting, Jessica’s work has appeared in The New York Times, The Washington P…
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Microsoft’s 50th, Switch 1.5, Roblox & Google Partner, & YouTube’s AI
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40:25The Lighthouse IT Podcast - April 18th, 2025 This week, we discuss the latest tech breakthroughs, as well as some history. They explore Microsoft's 50th anniversary celebration, where past and present CEOs reflected on the company's influential history and future potential. The launch of the Nintendo Switch 2 boasts some upgrades and exciting new g…
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TPP 193a: Filmmaker Chris Baier on Helping Families Get Unstuck from OCD
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42:36
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42:36Writer, filmmaker, and creative director Chris Baier talks about raising a daughter with OCD and the film their journey inspired him to produce, UNSTUCK, an award-winning short that explains OCD through the eyes of young people. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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What the Best Managers Do (That Others Don't) with Mark Green
1:07:04
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1:07:04What separates the good from the truly great in self-storage management? In this episode, Melissa and Tommy are joined by Mark Green from The Jenkins Organization to explore what top-performing managers do differently—and how their daily habits, communication, and customer care lead to higher occupancy and better results. Together, they dive into k…
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You Might Also Like: Climbing the Walls, from Understood.org
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30:44Listen to an episode of Understood.org's new podcast Climbing the Wall, a 6-part series that investigates why women with ADHD have gone undiagnosed for so long… and how that changed dramatically during the pandemic, when the diagnosis of ADHD in women skyrocketed. The show asks: Why women? Why now? And how has underdiagnosis impacted women’s mental…
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TPP 438: It’s Been 9 Years of Tilt Parenting — What’s Changed in the Movement? A Special Solocast with Debbie Reber
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39:18In this special 9-year anniversary episode, I'm doing things a little differently. Instead of a guest interview, I'm doing a solocast in which I share nine shifts I've noticed in the parenting paradigm for those of us raising neurodivergent kids over the past almost decade since I first founded Tilt. Some of the things I explore in this episode in…
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Become a Master Manager - Inside Self Storage Preview
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25:55What does it take to truly master self-storage management? In this episode, we give a preview of our upcoming session at the Inside Self-Storage World Expo on Friday morning, where they’ll break down the essential skills every great manager and owner needs to succeed. We will expand on these four core areas: ✅ Managing Yourself – Building disciplin…
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TPP 192a: Dr. Karen Wilson on How to Know if Your Child is Ready for Elementary School
43:32
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43:32Clinical neuropsychologist Dr. Karen Wilson shares her best practices about the transition of differently wired children from preschool (or no school at all) into elementary school, including special considerations, vetting schools for fit, red-shirting practices, and more. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
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TPP 437: Dr. Devon Price on the Autistic Person's Guide to Unmasking for Life
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48:11
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48:11I’m excited to welcome Dr. Devon Price back to the show to talk about unmasking and self-acceptance for autistic individuals. You may know about Devon’s book Unmasking Autism, and if you haven’t I highly encourage you to go back and listen to our conversation about that book on the show – I’ll have a link in the show notes or you can find it at til…
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Before You Build - Key Considerations As You Design Your Self Storage Facility
32:35
32:35
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32:35So, you’ve got the land and a feasibility study in hand—now what? In this episode, we walk through the critical next steps before breaking ground on a new self-storage facility. From layout decisions to customer flow to operational planning, this conversation is packed with practical advice for developers and future owners. Topics covered include: …
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23andMe Bankruptcy, Skype Shutting Down, Pebble Watches, & Meta Bots
34:00
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34:00The Lighthouse IT Podcast - April 4th, 2025 This week, we discuss a wide range of developments in the tech world, first the Pebble Smartwatch. The Core 2 Duo ($149) is bringing back the nostalgia of the original Pebble with the same black-and-white e-paper display and a battery life lasting over 30 days. The addition of an in-device speaker for cha…
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TPP 190a: Dr. Melanie Hayes Talks About Her Big Minds Micro-School and Educating 2e Children
47:43
47:43
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47:43Big Minds micro-school founder Dr. Melanie Hayes shares her story of starting a school for twice-exceptional learners, and discusses ways 2e students' needs can be met in traditional educational setting. Learn more about your ad choices. Visit podcastchoices.com/adchoicesBy Debbie Reber
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