A research center at the MIT Sloan School of Management, MIT CISR helps executives meet the challenge of leading dynamic, global, and information-intensive organizations.
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Why do only 10% of companies succeed with AI? In this series by MIT SMR and BCG, we talk to the leaders who've achieved big wins with AI in their companies and learn how they did it. Hear what gets experts from companies like NASA, Github, and others excited to do their jobs every day and what they consider the keys to their success.
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Barb Wixom reads MIT CISR's April 2025 research briefing, which she co-authored with Nick van der Meulen and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2025_0401_DataProductMindset_WixomVanderMeulenBeath.Abstract: Today, by adopting a product mindset for data, organizations hold people accountable fo…
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Upcycling and Upskilling With AI: Goodwill's Steve Preston
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26:37Many of us know Goodwill Industries International as a retailer that accepts and resells donated goods. What the average consumer may not know is that the nonprofit takes in over 5 billion pounds of goods each year — and not all of it can be resold. For those unwanted or unviable items, the organization can either look into recycling or upcycling, …
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Overcoming AI Hallucinations: Truist’s Chandra Kapireddy
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33:39In today’s episode, Chandra Kapireddy, head of generative AI, machine learning, and analytics at Truist, delves into the evolving landscape of AI with a particular focus on how GenAI tools reshape the way Truist and similar organizations must navigate model risk management and regulations. GenAI is more versatile than traditional AI, he notes, yet …
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Speed, Ease, and Expertise With AI: Lenovo’s Linda Yao
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31:59Linda Yao, chief operating officer and head of strategy for Lenovo’s Strategy, Solutions, and Services Group and vice president of hybrid cloud and AI solutions, joins us to explain the organization’s transition from technology product company to managed services provider. It’s now helping organizations with the change management required to implem…
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Reskilling the Workforce With AI: Harvard Business School’s Raffaella Sadun
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30:02Harvard Business School professor Raffaella Sadun’s research has historically focused on digital reskilling. Now, rapid technological changes — like AI — are reshaping the nature of work. Raffaella’s research has explored how AI might empower those with intermediate expertise, such as store managers and blue-collar workers, to become more efficient…
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Stephanie Woerner reads MIT CISR's March 2025 research briefing, which she co-authored with Peter Weill, Jennifer S. Banner, and James Moore. See the text version and related content at https://cisr.mit.edu/publication/2025_0301_SavvyBoardsUpdate_WeillWoernerBannerMooreAbstract: In 2019, MIT CISR published findings from our research on the digital …
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Feed Drop: How AI Will Change Your Job: MIT’s David Autor
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40:18Today’s episode is a bonus drop from our friends over at the MIT CSAIL Alliances podcast. We’ll back in two weeks for Season 11 of Me, Myself, and AI. David Autor, the Daniel (1972) and Gail Rubinfeld Professor, Margaret MacVicar Faculty Fellow in MIT’s Department of Economics, says that AI is “not like a calculator where you just punch in the numb…
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Maximizing Returns from Data Monetization Strategies
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16:05Barb Wixom reads MIT CISR's February 2025 research briefing, which she co-authored with Nick van der Meulen and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2025_0201_DataMonetizationImpact_vanderMeulenWixomBeath.Abstract: While organizations generally recognize data’s potential to drive business value…
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Monetizing Data With AI: MIT CISR's Barb Wixom
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34:31Barbara Wixom, principal research scientist at MIT’s Center for Information Systems Research (CISR), draws on 30 years of research in this bonus episode of the Me, Myself, and AI podcast. She believes data monetization is the key to enterprise success with AI and breaks down why. With hosts Sam Ransbotham and Shervin Khodabandeh, Barb details case …
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Tackling Injuries With AI: The NFL's Jeff Miller
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30:37Jeff Miller moved from a career in government to focus on the health and safety of NFL players. Due to the nature of their sport, they are more prone to injuries, including concussions, than other professional athletes. By leveraging the game’s unique elements, such as the volume of cameras filming on-field activities, the NFL can gather large data…
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Business Value from Digital Sustainability
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11:44Ina Sebastian reads MIT CISR's January 2025 research briefing, which she co-authored with Stephanie Woerner, Peter Weill, and Daniel Woerner. See the text version and related content at https://cisr.mit.edu/publication/2025_0101_DigitalSustainability_SebastianWoernerWeillWoerner.Abstract: Sustainability is a cost of doing business for many companie…
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How a 160-Year-Old Startup Uses AI: The Heineken Company’s Ronald den Elzen
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28:54After trying his luck at the stock market, Ronald den Elzen, pursued a career in technology leadership instead. Today, as the chief technology and digital officer of The Heineken Company, he encourages his team to think about the legacy beverage company as a 160-year-old startup with global scale, operating with multiple brands in more than 80 mark…
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Stephanie Woerner reads MIT CISR's December 2024 research briefing, which she co-authored with Peter Weill and Ina Sebastian. See the text version and related content at https://cisr.mit.edu/publication/2024_1201_EnterpriseAIMaturityModel_WeillWoernerSebastian.Abstract: With so much excitement and hype around AI, we pursued research that would help…
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Over the past year, we’ve seen generative AI explode. In this episode, we review insights shared with us from five prior guests — from Microsoft, GitHub, Meta, Partnership on AI, and NASA — and consider what’s changed, what’s the same, and what new concerns organizations face. With GenAI tools becoming ubiquitous and democratized, organizations gra…
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Leveling the Playing Field With AI: Special Olympics's Mary Davis
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38:28Mary Davis, CEO of Special Olympics, wants the people she represents to “have a seat at the table” as AI evolves. In this episode of the Me, Myself, and AI podcast, Davis talks about her organization’s mission along with the growing role of AI and how it’s crucial to ensure that people with intellectual disabilities — a group often ove…
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Bonus Episode: Lessons From Jobs in the Age of AI
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26:24On Sept. 4, 2024, Me, Myself, and AI host Sam Ransbotham moderated a panel discussion at a Georgetown University/World Bank event, Jobs in the Age of AI. Afterward, he interviewed keynote speaker Carl Benedikt Frey, Dieter Schwarz Associate Professor of AI and Work at the Oxford Internet Institute, and panelist Karin Kimbrough, LinkedIn’s chief eco…
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Barb Wixom reads MIT CISR's November 2024 research briefing, which she co-authored with Cynthia Beath and Ja-Naé Duane. See the text version and related content at https://cisr.mit.edu/publication/2024_1101_HighPerformanceDataMonetization_WixomBeathDuane.Abstract: Top-performing organizations invest in three factors that amplify the financial impac…
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Sharing AI Mistakes: Partnership on AI’s Rebecca Finlay
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41:26Rebecca Finlay, CEO of Partnership on AI (PAI), believes that artificial intelligence poses risks — and that organizations should learn from one another and help others avoid the same hazards by disclosing the mistakes they’ve made in implementing the technology. In this episode, Rebecca discusses the nonprofit’s work supporting the responsible use…
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The Risks of Too Much AI: Fortune’s Jeremy Kahn
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35:12Jeremy Kahn’s investigation into the risks and effects of artificial intelligence are reflected in a new book, Mastering AI: A Survival Guide to Our Superpowered Future. But he has also written extensively about the technology in his role as Fortune magazine’s AI editor. On today’s episode, he joins Sam and Shervin to share the insights on AI that …
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Never Too Much AI: Upwork's Andrew Rabinovich
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36:37Andrew Rabinovich began his career in technology working on AI applications for cancer detection. He also spent time at Google, working on early iterations of products like Google Glass. Now at Upwork, as vice president and head of AI and machine learning, Rabinovich and his team are working to enhance the digital labor platform’s capabilities with…
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Reflecting on 50 Years of MIT CISR—and What We’ve Learned
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16:53Stephanie Woerner reads MIT CISR's October 2024 research briefing, which she co-authored with Peter Weill, Chris Foglia, and Dorothea Gray. See the text version and related content at https://cisr.mit.edu/publication/2024_1001_MITCISR50Years_WeillWoernerFogliaGray.Abstract: This briefing celebrates the 50th anniversary of the MIT Center for Informa…
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Ethically Sourced Creativity: Shutterstock's Alessandra Sala
36:50
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36:50Alessandra Sala, senior director of data science and AI at Shutterstock, brings an impressive background in responsible AI to her role. Also the global president of Women in AI and cochair of the Women4Ethical AI platform at UNESCO, Alessandra joins this episode to describe how Shutterstock, widely known as a stock photo company, has become a go-to…
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Nick van der Meulen reads MIT CISR's September 2024 research briefing, which he co-authored with Barb Wixom. See the text version and related content at https://cisr.mit.edu/publication/2024_0901_GenAI_VanderMeulenWixom.Abstract: As generative AI (GenAI) becomes more prevalent, organizations are implementing it in two distinct ways: as broadly appl…
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Meet Your New Teammate, AI: Asana’s Saket Srivastava
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35:17Saket Srivastava, CIO at work management platform Asana, has had technology roles at organizations such as General Electric, IBM, and Fujitsu, moving from back-end IT services positions to more strategic business leadership roles. Asana has already been working with artificial intelligence for several years, Saket notes, and has seen the technology…
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What’s Next: Top Performers Are Becoming Real-Time Businesses
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15:38Peter Weill reads MIT CISR's August 2024 research briefing, which he co-authored with Elizabeth van den Berg, Jason Birnbaum, and Maxime de Planta. See the text version and related content at https://cisr.mit.edu/publication/2024_0801_RealTimeBusiness_WeillvanderBergBirnbaumdePlanta.Abstract: In a study with Insight Partners, we found that companie…
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Feed Drop: Why Only 10% of Companies Succeed With AI With Sam Ransbotham, Professor at Boston College
45:28
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45:28In the time before Me, Myself, and AI returns for Season 10, we're pleased to bring you a special episode from our friends at the Modern CTO podcast. Read the episode transcript here. From Modern CTO: Today we’re talking to Sam Ransbotham, professor at Boston College. Sam shares with us the reason that the vast majority of companies are falling beh…
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Achieving AI at Scale: Cemex’s Learning Journey
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16:28Barb Wixom reads MIT CISR's July 2024 research briefing, which she co-authored with Ida Someh and Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2024_0701_CemexScalingAI_WixomSomehBeath.Abstract: In recent years, large established organizations have been growing business value by increasing the volume of…
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Building Connections Through Open Research: Meta’s Joelle Pineau
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33:35Joelle Pineau’s curiosity led her to pursue a doctorate in engineering with a focus on robotics, which she describes as her “gateway into AI.” As vice president of AI research at Meta, Joelle leads a team committed to openness in the service of high-quality research, responsible AI development, and community contribution. In this episode, Joelle, w…
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Building a Platform Business Requires Balance—Lessons from Salesforce
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17:03Martin Mocker reads MIT CISR's June 2024 research briefing, which he co-authored with Ina Sebastian. See the text version and related content at https://cisr.mit.edu/publication/2024_0601_SalesforcePlatformBusiness_MockerSebastian.Abstract: Platform business models have become highly popular; they are used by half of the world’s ten largest compani…
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Authoring Creativity With AI: Researcher Patrick Hebron
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29:52If you’ve played with Photoshop’s Generative Fill feature or worked in Nvidia’s Omniverse platform, you’ve touched tools that Patrick Hebron’s work has made possible. A dual major in philosophy and film production, Patrick approaches creative pursuits with a deep curiosity and the belief that if a “tool gets used in exactly the way that we anticipa…
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If 10% of the World Were Developers: GitHub’s Mario Rodriguez
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28:47When Mario Rodriguez emigrated from Cuba to the United States at age 14 with his parents — a university professor, and a teacher turned electrical engineer — they had already instilled in him the value of education and a love of learning. That passion has guided him throughout his career — as a program manager with Microsoft; then as part of GitHub…
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Barb Wixom reads MIT CISR's May 2024 research briefing, which she co-authored with Cynthia Beath. See the text version and related content at https://cisr.mit.edu/publication/2024_0501_AIEverybodysBusiness_WixomBeath.Abstract: This briefing presents three principles to guide business leaders when making AI investments: invest in practices that buil…
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AI Hype and Skepticism: Economist Paul Romer
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29:19
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29:19Paul Romer once considered himself the most optimistic economist. He rightfully predicted that technology would blow up as an economic driver coming out of the inflation of the 1970s but acknowledges he did not foresee the inequality that technology advances would lead to. On this episode, Paul shares his views on AI advances and their implications…
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Lights, AI, Action: Wonder Dynamics's Tye Sheridan
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27:43Actor Tye Sheridan may not consider himself a technology expert, but his knowledge of visual effects (VFX) processes led him to cofound AI-driven startup Wonder Dynamics. With the company’s new product, Wonder Studio, creators can upload 2D video and transform it into 3D animations at a fraction of the cost of the motion-capture animation process t…
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Resolving Workforce Skills Gaps with AI-Powered Insights
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16:18Nick van der Meulen reads MIT CISR's April 2024 research briefing, which he co-authored with Olgerta Tona and Dorothy Leidner. See the text version and related content at https://cisr.mit.edu/publication/2024_0401_DigitalTalentTransformation_VanderMeulenTonaLeidner.Abstract: Ongoing digital transformation requires a workforce that is proficient in …
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Fashioning the Perfect Fit With AI: Stitch Fix’s Jeff Cooper
37:17
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37:17Jeff Cooper parlayed his interest in neuroscience and human behavior into a career in data science and today works as a senior data science director for online retail subscription service Stitch Fix. Jeff joins Me, Myself, and AI to share how the company pairs human employees with intelligent technologies to keep up with customer preferences while …
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Solving Real User Problems With Generative AI: Slack’s Jackie Rocca
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33:22Like many product leaders in the technology space, Jackie Rocca took a somewhat circuitous path to that role. After beginning her career in management consulting with Bain, she earned her MBA at Stanford and then worked at Google, where she helped launch YouTube TV. Now, she serves as vice president of product at Slack, where she focuses on the col…
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Creating an Enterprise Capability for Digital Sustainability
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15:34Thomas Haskamp reads MIT CISR's March 2024 research briefing, which he co-authored with Ina Sebastian and Stephanie Woerner. See the text version and related content at https://cisr.mit.edu/publication/2024_0301_GreenCIO_SebastianHaskampWoerner.Abstract: Technology leaders in top-performing companies spend significantly more time on building a comp…
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Driving Manufacturing Efficiency With AI: Pirelli’s Daniele Petecchi
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25:30Daniele Petecchi didn’t realize how complex the process of producing tires was until he joined Pirelli, a company that’s been in the business of manufacturing tires for more than 150 years. But now, as head of data management and AI, he’s focused on leveraging the company’s wealth of data to meet the stringent technical, quality, and performance re…
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Bonus Episode: How Can Organizations Better Measure and Manage Artificial Intelligence?
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21:06On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023. In our fina…
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Bonus Episode: Artificial Intelligence Podcasts With Jennifer Strong
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28:58While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Jennifer Strong, longtime journalist and creator of the SHIFT podcast, joins Sam and Shervin to talk about their favorite Me, Myself, and AI episodes. Read the episode transcript here. Find the additional podcasts mentioned in the episode below: SHIFT podcast In Machines W…
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Bonus Episode: How Is Artificial Intelligence Transforming Manufacturing?
29:47
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29:47On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conference, “How is Artificial Intelligence Transforming Firms?” in December 2023. In our seco…
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Designing Ecosystem Governance to Grow Value
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10:57Gayan Benedict reads MIT CISR's February 2024 research briefing, which he co-authored with Ina Sebastian. See the text version and related content at https://cisr.mit.edu/publication/2024_0201_EcosystemGovernance_BenedictSebastian.Abstract: In recent MIT CISR research, organizations saw their most challenging strategic goals as being dependent on t…
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Bonus Episode: Generative AI Trends for 2024 With Tom Davenport
29:49
29:49
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29:49While Me, Myself, and AI is on winter break, we hope you enjoy this episode. Tom Davenport, President’s Distinguished Professor of Information Technology and Management at Babson College, joins Sam and Shervin to talk about their predictions for AI trends in 2024. Read the episode transcript here. Find the additional studies and resources mentioned…
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Bonus Episode: How Is Artificial Intelligence Transforming Retail Organizations?
25:10
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25:10*New! for a limited time, please take our short listener survey. We value your feedback!* On this bonus episode, we head to the World Bank offices in Washington, D.C., where hosts Sam and Shervin joined organizers Jonathan Timmis and Timothy DeStefano from the World Bank and Georgetown University’s McDonough School of Business for the day-long conf…
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How Tech Leaders of Top-Performing Companies Spend Their Time
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13:38Stephanie Woerner reads MIT CISR's January 2024 research briefing, which she co-authored with Peter Weill and Gail Evans. See the text version and related content at https://cisr.mit.edu/publication/2024_0101_TechLeaderTime_WeillWoernerEvans.Abstract: As large established companies become increasingly digital, offering connected products and servic…
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Punk Rock, the Peace Movement, and Open-Source AI: The Mozilla Foundation’s Mark Surman
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34:31*New! For a limited time, please take our short listener survey. We value your feedback!* When Mark Surman produced a pro-peace public service announcement for his local TV station as a self-proclaimed “punk rock kid” in the 1980s, he wasn’t thinking about a future career evangelizing fair, equitable, and trustworthy technology access for everyone.…
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Making Magic With Gen AI: Capital One’s Prem Natarajan
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28:53Growing up in a multilingual community, Prem Natarajan became interested in language at a young age. Eventually that interest, aptitude, and curiosity translated into an interest in machine learning and technical development, and today Prem works as the chief scientist and head of enterprise AI at financial services company Capital One. Prem joins …
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Getting Over a Digital Business Transformation Slowdown
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13:07Stephanie Woerner reads MIT CISR's December 2023 research briefing, which she co-authored with Ina Sebastian and Peter Weill. See the text version and related content at https://cisr.mit.edu/publication/2023_1201_RegainingMomentum_WoernerSebastianWeill.Abstract: Almost every company that we talk to is working on a digital business transformation—bu…
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When Vandi Verma saw the Spirit and Opportunity rovers land on Mars while she was working toward a Ph.D. in robotics, it set her on a path toward working at NASA in space exploration., Perhaps unsurprisingly, today, as chief engineer for robotic operations at Nasa’s Jet Propulsion Laboratory (JPL), Vandi sees the biggest opportunities for artificia…
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