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Augmented Ops is a podcast for industrial leaders, shop floor operators, citizen developers, and anyone else that cares about what the future of frontline operations will look like across industries. We equip our listeners with the knowledge to understand the latest advancements at the intersection of manufacturing and technology, as well as actionable insights that they can implement in their own operations. This show is presented by Tulip, the Frontline Operations Platform.
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MJSA Podcast

Manufacturing Jewelers and Suppliers of America (MJSA)

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Insights and advice from the jewelry industry's top designers, manufacturers, bench jewelers, business executives, and educators.
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The Paul Zimnisky Diamond Analytics Podcast provides a look into the global diamond industry with leading analyst Paul Zimnisky. Each episode features a full-length interview with a special guest to discuss the diamond industry and related topics while sharing interesting observations, thoughts and analysis. A wide range of guests from around the world have joined the show from all segments of the diamond supply chain and beyond, including: exploration geologists, jewelry designers, marketin ...
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Hogan Lovells is always thinking about how to conquer and foresee the most significant industry issues facing our clients. If you’ve been following us for the past two years, you’ve heard first-hand from our lawyers around the world on significant developments in the Life Sciences & Health Care sector and why they are so passionate about the industry. In season 3, we’ll unpack new and exciting industry trends and bring you more outside perspectives to keep you ahead of the curve.
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This week’s guests are Ryan Infantozi of VEKA, Esmeralda Gonzalez of Stanley Black & Decker, and Cuyler Monahan of Agility EMS. The three represent a new generation of frontline engineers—dedicated shop floor problem solvers applying digital technology to tackle the diverse set of challenges each of their operations face on a daily basis. The three…
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In this episode of Talking the Cure, Phil Katz talks with Cybil Roehrenbeck, Josh Gelula, and Kelly Zhang about the announced and seemingly ever-changing plans for tariffs on imported goods – and pharmaceutical products in particular – may effect the industry, as well as the availability and cost of drugs. The discussion unpacks the law, the politi…
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This week’s guest is Jim Fox, SVP of Americas Supply Operations at AstraZeneca. Jim explains how digital manufacturing in pharma has evolved over his nearly 3 decades in the industry, from basic automation and data collection to advanced predictive modeling and integrated digital ecosystems—and why having humans in-the-loop continues to be critical…
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This week’s guest is Joel Fidalgo, CIO of NextPharma. Joel shares how NextPharma is bridging IT and operations to lead digital transformation across a decentralized CDMO network, and taking a modular, app-based approach to MES and eBR. He also explores the changing role of the CIO in driving innovation on the shop floor, the importance of cross-fun…
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This week, Natan Linder, Co-Founder and CEO of Tulip sits down with Madilynn Castillo, Tulip’s CMO for a recap of their experiences at this year’s Hannover Messe—the world’s largest industrial trade fair. They explore the overwhelming AI hype at the fair, the confusion it creates for manufacturers, and the persistent gap between marketing and real …
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In this episode of the Paul Zimnisky Diamond Analytics Podcast, well respected Canadian diamond industry veteran Jon Phillips returns. The conversation begins with Paul and Jon analyzing the current state of the natural diamond market. They then discuss the “elephant in the room,” i.e. lab-grown diamonds, and the impact that the product is having o…
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This week, we're at Hannover Messe, the world’s largest industrial trade show. We’re foregoing our usual episode this week, but, we’ll be recording our annual on-site episode at the show later this week covering the state of the industry, analyzing the trends we’re seeing, and cutting through the hype to figure out which of the latest technologies …
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This week’s guest is Audrey Van de Castle, Senior Director of Operational Excellence Technology at Stanley Black & Decker. Audrey breaks down the challenges of scaling digital initiatives across 100+ manufacturing sites, how to balance governance with citizen development, and the need to move past the buzzwords and invest in technology that can mak…
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This week’s guest is Erik Udstuen, Co-founder and CEO of TwinThread. Erik shares insights from his 30+ years in industrial software, discussing how AI and digital twins are transforming manufacturing by standardizing data, optimizing operations, and driving operational excellence. He also dives into the challenges of industrial data standards, the …
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This week’s guest is Nicolette Naya, Senior MES Engineer at a leading luxury jewelry manufacturer. Nicolette shares insights into how she helped digitize centuries-old manufacturing processes, the challenges of introducing technology to the shop floor, and the importance of a structured governance model to successful digital transformation. She als…
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This week’s guest is ZJ van de Weg, CEO of FlowFuse. ZJ shares his journey from an intern at GitLab to now leading FlowFuse, how open-source technology is transforming industrial operations, and why Node-RED has become the go-to platform for low-code manufacturing connectivity. He also takes a deep dive into the challenges of scaling open source so…
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Author and industry expert Rob Bates joins Paul for the 8th time in episode #69 of the Paul Zimnisky Diamond Analytics Podcast. The episode begins with Paul airing his frustration over how some retailers are selling lab-grown diamonds. The two then discuss the current state of the larger diamond industry and the evolution of natural and LGD coexist…
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This week’s guest is Vijay Chinnasami, former COO of Ultra Clean Technology. Vijay shares an inside look into how electronics supply chains and manufacturing practices have evolved over his 35+ year career, the rise of EMS and ODM business models, and how the semiconductor industry is shifting in response to global pressures. The discussion also ex…
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This week’s guest is John Harrington, co-founder and Chief Product Officer of HighByte. John shares how his experiences working on Kepware at PTC led him to co-found HighByte, why Industry 4.0 requires a fundamentally different approach to interoperability, and the importance of contextualizing data in manufacturing. He also breaks down the real va…
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This week’s guest is Kence Anderson, CEO of Composabl. Kence and Natan explore the role of AI agents in industrial processes, how manufacturers are using them to solve complex problems like scheduling or machine control, and the challenges of building startups in the manufacturing space. Kence also lays out how his concept of machine teaching diffe…
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Jeweler and metalsmith Patrick McMillan has spent the past 15 years building his personal business as well as teaching jewelry and metalsmithing. He is currently the director of The Bench, located in Pawtucket, Rhode Island, a creative and educational studio offering personalized instruction, tools, and workspaces to aspiring and experienced jewele…
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This week’s guest is Fabio Violante, CEO of Arduino. Fabio and Natan explore the importance of open source technology in manufacturing and how the democratization of embedded systems development is reshaping the industry. Fabio also shares the history of Arduino, and how he led the charge to evolve their approach from focusing purely on makers and …
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This week’s guest is Kevin Kidd, Director of Software and Analytics at RFK Racing. While advanced manufacturing might not be the first thought that comes to mind when you hear the word NASCAR, Kevin sheds light on the complex processes and digital tools that go into building high performance race cars. He also explains how citizen development helpe…
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This week’s guest is Marc Nash, SVP of Operations and R&D at Outset Medical. In an industry dominated by legacy players, Marc explains how Outset set out to redefine what is possible when it comes to patient health, and how they leveraged an equally disruptive approach to manufacturing to give them a competitive edge. He also explains how they are …
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This week, Natan Linder, Co-Founder and CEO of Tulip sits down with Tulip CMO Madilynn Castillo to reflect on the second annual Operations Calling conference and what it means for the future of frontline operations. Natan and Madi discuss what makes Operations Calling more than just another user conference, the importance of authenticity, and build…
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Matthew Tuggle (Tuggle Designs, Denver) utilizes time-honored techniques to create jewelry that exhibits a modern take on traditional design. Tuggle and his wife Lauren are owners of Tuggle Designs in Denver, where they focus on helping clients create emotional connections to their hand-crafted custom pieces. In this episode, Tuggle shares the top …
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Kyle Sharos has been in the world of jewelry his entire life, taking over family-owned Olde World Jewelers after his father's retirement in 2020. In this episode, he shares the tools on which he most relies (beyond his eye for quality craftsmanship) to create one-of-a-kind wearable art. Sponsored by: Rio Grande To see the video edition of this epis…
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Custom jeweler Cady Carlson Dill specializes in working with renewable, ethically sourced materials and updating family heirlooms. Dill relies on a assortment of essential tools that allow her to develop creative solutions to fit her customers' needs. Sponsored by: Rio Grande To see the video edition of this episode and the complete "5 Favorite Too…
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This week’s guest is Daniele Iacovelli, SVP, Global Head of Digital, Analytics (AI) & Operational Excellence at Roche. Although regulated industries like pharmaceutical manufacturing can be slow to digitally transform their manufacturing operations, Daniele lays out how changing trends in the industry have led Roche to architect a new digital produ…
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In this 68th episode of the Paul Zimnisky Diamond Analytics Podcast, Amelia Bourdeau returns for a macro-themed episode. The conversation begins with Paul and Amelia discussing the upcoming U.S. presidential election and the impact that it can have on the economy, financial markets and diamond demand. Next the two discuss the Federal Reserve’s late…
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In this episode, host Phil Katz sits down with Deborah Cho, to discuss the evolving landscape of biosimilarity and interchangeability. They dive into the FDA's changing approach, highlighting the shift towards treating biosimilars and interchangeable biosimilars as a single category. Deborah explains how advancements in technology and experience ha…
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This week’s guest is Rick Bullotta, longtime veteran of the industrial software space and co-founder of Lighthammer and Thingworx. Rick and Natan explore the history of MES solutions, how Frontline Operations Platforms are democratizing the development of industrial software, and what this means for the future architecture of the manufacturing tech…
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In this 67th episode of the Paul Zimnisky Diamond Analytics Podcast, long-time industry expert Erez Rivlin returns to the show. The conversation begins with Paul and Erez analyzing the severity of the current industry downturn. Next, the two share thoughts on the longer-term implications of lab-grown diamonds on the legacy diamond industry. Then, t…
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In this 66th episode of the Paul Zimnisky Diamond Analytics Podcast, now-retired, long-time De Beers executive Charles Stanley joins the show. The episode begins with Charles recounting his earlier days at De Beers in the 1990’s, especially as it pertains to the marketing side of the business and the “A Diamond Is Forever” campaign. Next, Paul shar…
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U.S.-based “master diamond cutter” Maarten de Witte joins Paul to discuss an array of industry topics. The episode begins with Maarten explaining what it’s like being an independent diamond manufacturer in American given that the large majority of this work is now done in India and China. Next, the two discuss the process of creating a proprietary …
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In the third part of our clinical trial diversity series, Deborah Cho, Stephanie Agu, and Ashley Grey dissect FDA's new draft guidance on Diversity Action Plans for clinical trials, released on June 28, 2024. Discover what this pivotal document means for clinical trial design and conduct, and its implications for drug and biologic sponsors. Tune in…
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In this bonus episode, Elisabeth Reynolds—MIT Professor of the Practice, former White House policymaker, and now Strategic Advisor to Tulip—joins Natan Linder to discuss the building momentum around reindustrialization in the United States. Liz calls attention to the most important factors shaping the industrial landscape, and the need for a clear …
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In this 64th episode of the Paul Zimnisky Diamond Analytics Podcast, Andrew Rickard from RDI Diamonds, a large diamond and jewelry wholesaler in Upstate New York, joins the show. The episode begins with Paul and Andrew talking about Oak Hill Country Club of which Andrew is a member. Next, the two analyze the state of diamond inventory in the supply…
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In this episode Phil Katz and Hein van den Bos discuss early access programs in the EU, exploring the various types of programs, their practical implications, and the regulatory challenges. They delve into compassionate use programs, named patient supply, and the nuances of implementing these programs across different EU countries. The conversation…
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This week marks the final episode of Season 1 of Augmented Ops! Natan Linder and Erik Mirandette sit down to discuss their takeaways from the first season—while trying not to get derailed analogizing frontline operations to the Celtics Championship win. Natan and Erik highlight the advancements (and stumbles) in industrial AI, and the way that open…
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This week’s guest is Jeff Kramer, VP Technology & Digital Factory at Kason Industries. Jeff discusses why manufacturers struggle to develop a cohesive digital strategy, and lays out best practices around governance, data architecture, and bridging the IT/OT divide. He also explains why it’s critical for organizations to empower their frontline pers…
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In this episode of the Paul Zimnisky Diamond Analytics Podcast, Anthony Tsang, CEO of The Future Rocks, returns. The conversation begins with Anthony giving an update on the company and the two discuss Chinese consumers’ acceptance of lab-grown diamonds. Paul and Anthony then discuss the background of the company’s proprietary “The Ring II,” a lab-…
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In this episode host Phil Katz, discusses regulatory and legal trends in the pharma and biotech industries with Komal Karnik Nigam. They delve into the FDA's evolving approach to data packages required for drug approval, highlighting the increased flexibility in accepting alternative forms of evidence. Komal explains how FDA's guidance has shifted …
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This week’s guest is Kai Yang, VP of Product at LandingAI. Kai discusses the need for a data-centric approach to AI, why vendors should build tools rather than solutions, and more, sharing lessons learned from his career in machine learning and software development. He also explains how new tools like visual prompting are democratizing computer vis…
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In this 62nd episode of the Paul Zimnisky Diamond Analytics Podcast, good friend of the show Amish Shah returns. The conversation begins with Paul and Amish analyzing the current “tornado” of factors impacting the global diamond industry: supply hangover, Russian sanctions, LGDs and a possible sale of De Beers. Next, Amish explains the sentiment of…
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This week’s guest is Anna Shedletsky, Co-Founder and CEO of Instrumental. Having started her career as an engineer at Apple, Anna shares lessons around quality management, which manufacturing KPIs actually matter, and how to take an idea from prototype to production. Plus, she lays out why organizations should think about manufacturing as a profit …
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Mystery novelist and JCK News Director Rob Bates returns to the show for a seventh time. The show begins with Paul analyzing whether the current diamond market softness is more cyclical or secular in nature. Next, Paul and Rob talk about how the retail segment of the trade is currently viewing lab-grown diamonds and whether a “pivot” back to natura…
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This week, Natan Linder, Co-Founder and CEO of Tulip sits down with Madilynn Castillo, Head of Marketing for a recap of their experiences at this year’s Hannover Messe — the world’s largest industrial trade fair. They explore the lackluster state of AI in industrial software, the rise of composable software architectures, and how open technology ec…
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Welcome to the inaugural episode of "Pharma – The Last Word", a podcast hosted by Partner Phil Katz from Hogan Lovells. This series aims to dive into the intricate world of pharmaceuticals and biotech regulatory and legal landscapes, exploring new innovations, trends, and their practical impacts. Join Phil and his first guest, Lynn Mehler, co-head …
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David Kellie, the CEO of the Natural Diamond Council (NDC), returns to the show for a third time. The conversation begins with David discussing the NDC’s recent marketing shoot in Canada’s Northwest Territories with actress Lily James. David then shares his cold-water plunge experience in minus 30-degree temperatures. Paul and David then go on to t…
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In this episode of Talking the Cure Hogan Lovells Life Sciences and Health Care Podcast Ruud van der Velden and Chantal Van Dam highlight the importance of protecting intellectual property and trade secrets in the life sciences and health care industry. They discuss the legal framework for trade secrets in the EU, the increasing focus of cybercrimi…
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This week’s guest is Matt Lowe, Co-Founder and CEO of ZeroKey. Not only is he a contributor to major open source projects like Linux and Arduino, Matt is the inventor of Quantum RTLS, a system that uses ultrasound to achieve 3D position tracking of objects with an unmatched level of fidelity. He explains what makes ultrasound-based positioning syst…
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This week’s guest is Dominik Obermaier, Co-Founder and CTO of HiveMQ. With over 10 years of experience serving on the MQTT technical committee and helping organizations build their data foundations using HiveMQ’s MQTT platform, Dominik shares his deep expertise on the technology. He explains what makes MQTT such an important communications protocol…
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