Research, data, evidence and the stories of people focused on employee engagement, workplace happiness and driving performance at work. Connect with Matt via LinkedIn https://www.linkedin.com/in/matthewphelan/
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When it comes to adopting AI, how do organisations separate value from risk, and hype from reality? Stay ahead of the curve on the latest AI advancements and their implications for the future of work with Great ExpectAItions, your trusted guide to AI in the workplace, with Jabra. Featuring in-depth discussions with thought leaders and world-renowned experts, this podcast is designed for business decision-makers who want to leverage AI effectively and responsibly. Covering the full spectrum o ...
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A podcast featuring the leading email marketing and email deliverability experts and email geeks. I am Sella Yoffe, an email deliverability consultant from Israel. I work with global email senders, startups, and email service providers to improve their email deliverability and strategy. Join us in this podcast, where top email marketing and deliverability professionals share their tips and advice. --- Opening music from #Uppbeat (free for Creators!): https://uppbeat.io/t/reakt-music/deep-sto ...
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Gross National Happiness with Tiffany St James
40:15
40:15
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40:15What if the metrics we're obsessing over in business are fundamentally flawed? What if true progress lies in something far more nuanced than just the bottom line? We had a truly fascinating conversation that stretched from the digital foundations of government to the radical pursuit of happiness in a nation's DNA. Our guest is the brilliant Tiffany…
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Fueling passion & performance at work with Zoe Rumford
33:30
33:30
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33:30What ignites the spark in your team? How do you balance commercial needs with the well-being of your people? In this episode, Zoe Rumford, a seasoned Chief People Officer, shares her wisdom on cultivating a culture of clarity, kindness, and unstoppable passion. Explore: Zoe's journey from advisory roles to leading global teams. Discover: Practical …
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Can Lawyers Be Happy? The insightful Chris Morse joins us to dissect the wellbeing of legal professionals. High pressure, long hours – can happiness thrive? And crucially, what's the business impact if it doesn't? Forget fluffy notions. We're talking tangible results. Happy people = boosted productivity, sharper innovation, and stronger retention. …
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Energetic connections with Andrea Callender
53:40
53:40
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53:40Ever felt that spark of pure happiness, that feeling you wish you could bottle? This week on the Happiness Index Podcast, Matt chats with the brilliant Andrea Callender, Inclusion & Diversity Director at Alexander McQueen, about chasing and recreating those very moments. What if happiness isn't just fleeting? What if understanding those peak experi…
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When it comes to adopting AI, how do organisations separate value from risk, and hype from reality? Stay ahead of the curve on the latest AI advancements and their implications for the future of work with Great ExpectAItions, your trusted guide to AI in the workplace, with Jabra. Featuring in-depth discussions with thought leaders and world-renowne…
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Cultivating Curiosity and Connection with Hannah Thompson
34:42
34:42
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34:42La Fosse CPO Hannah Thompson joins Matt Phelan on the Happiness Index Podcast! They explore the power of curiosity in HR, the vital link between employee experience and business success, and the unique impact of employee ownership. Get actionable insights on fostering employee voice, building trust, and levelling up your HR career.…
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Jakub Olexa, Founder and CEO of Mailkit and Omnivery, discusses Non-Human Interactions (NHI) in email marketing
1:01:55
1:01:55
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1:01:55Welcome to episode 12 of emailgeeks.show, the podcast where email enthusiasts from around the world share insights on email marketing, deliverability, and strategies. Hosted by Sella Yoffe, an email deliverability consultant, this episode features Jakub Oleksa, founder and CEO of MailKit and Omnivery. Together, they delve into the fascinating world…
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Entrepreneur Matt Phelan sits down with multi-award-winning diversity and inclusion expert Mo Kanjilal to discuss her book the Inclusion Journey and what is next up on the journey. About Mo Kanjilal Co-Creator of multi-award-winning diversity and inclusion company, Watch This Sp_ce. TedX speaker, Non-Exec Director, Trustee, writer, and campaigner f…
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Curiosity and Employee Engagement with Anne Burt
41:34
41:34
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41:34Matt Phelan Co-Founder of The Happiness Index sits down with Anne Burt the head of Employee Engagement at DEFRA to discuss Employee Engagement in the workplace. Matt asks Anne the following questions What makes you happy? Tell us about your career Why do employees act the way they do? What factors influence employee engagement scores? How can we fo…
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Dmitry Kudrenko. Founder @ Stripo , Email Marketing Expert eCommerce and Online B2C Marketing Automation Strategist
45:32
45:32
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45:32Introduction: Welcome to Episode 11 of EmailGeeks.Show, the podcast where email geeks and professionals from around the globe share insights into email marketing, deliverability, and strategies. Hosted by Sella Yoffe, an email deliverability consultant, this episode features a conversation with Dmitry Kudrenko, founder and CEO of Stripo, an innovat…
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Employee Value Proposition with Stephanie Sampiere
46:50
46:50
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46:50Workplace Happiness expert Matt Phelan and Global Communications and HR Leader Stephanie Sampiere sit down to discuss the DNA of the workplace culture and how that manifests in a healthy EVP. About Stephanie Sampiere Accomplished global communications, people, change and culture strategist who partners with executives to lead employee communication…
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The 4 enablers of Employee Engagement with Jo Dodds
42:51
42:51
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42:51Matt Phelan sits down to discuss with Jo Dodds her career and work with Engage for Success. Jo defines the 4 enablers of Employee Engagement and how you can use them to drive employee engagement. The Four Enablers of Engagement are 1) Strategic Narrative · 2) Organisational Integrity · 3) Engaging Managers · 4) Employee Voice. Matt asks Jo the foll…
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"Could've been an email" with Dr Carrie Goucher
45:14
45:14
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45:14About this episode Matt Phelan and Dr Carrie Goucher discuss the fascinating world of meeting culture, how it evolved, why it is a problem and how we can fix it. About Dr Carrie Goucher Dr Carrie Goucher is a leading expert on fixing broken collaboration and helping organisations move faster by rethinking how they meet, decide and execute. With a P…
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Psychological Safety & High Performance with Richard Reid
46:47
46:47
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46:47Matt Phelan co-founder of The Happiness Index sits down with Richard Reid a Behavioural Psychologist and Psychotherapist to discuss the importance of Psychological Safety in modern leadership. Richard in his own words As a seasoned executive coach, psychologist, and consultant with decades of experience, I am committed to working with senior leader…
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Joe Pulizzi - The Godfather of Content Marketing, entrepreneur, and bestselling author
32:49
32:49
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32:49Introduction: Welcome back to another insightful episode of EmailGeeks.Show, the podcast that brings together email marketing experts from around the globe. I'm thrilled to host the legendary Joe Pulizzi, the "godfather of content marketing," in this episode. Joe is an entrepreneur, marketer, best-selling author, podcaster, and speaker and has infl…
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Measuring HR and creating impact with Chief People Officer Kevin Green
48:02
48:02
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48:02Chief People Office Kevin Green discusses how listening and acting on feedback improved Employee Engagement and saved First Bus £10,000,000 per year. Kevin answers the following questions; Tell us about your career in HR?Why do you think HR gets over complicated?What do you mean by measuring HR?Do you have any good stats from First Bus you can shar…
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What will the workforce and workplace of the future be like? With Chief People Officer Chloe Cameron
42:52
42:52
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42:52Chief People Officer Chloe Cameron and Matt Phelan discuss the workforce and workplace of the future. Matt asks Chloe the following questions What do you mean by workforce and workplace?What is our relationship with work?4 generations in the workplace, how will that work?Discuss technology in the workplace and how it will impact work in the future?…
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Integrating Business with Emotions with Susan Ní Chríodáin
41:52
41:52
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41:52Susan Ní Chríodáin the author of Leading Beyond the Numbers joins us to discuss her book and work focused on Integrating Business with Emotions. Susan answers the following questions; What makes you happy? Why did you write Leading Beyond the Numbers? What are the key lessons you want a reader to take away? How can someone listening, go back to the…
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AI and the future of work with Mirela Oana
31:28
31:28
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31:28HR expert Mirela Oana joins the podcast to discuss the impact of AI on the future of work. Mirela answers these questions What makes you happy? Definition of what we mean by AI? Which of the drivers of happiness and engagement will AI be able to help most on, which ones the least Any practical examples of how businesses can help people feel more sa…
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The 2nd Annual Employee Happiness Conference with Pat Phelan
20:16
20:16
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20:16Patrick Phelan interviews Matthew Phelan on what The Happiness Index has planned for their 2nd Employee Happiness Conference in London, UK. Podcast discount If you use the code MattP when signing up for this event it will give you a 30% discount You can sign up here www.eventbrite.co.uk/e/employee-happiness-annual-conference-tickets-888246929477…
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A review of the last podcast episode with Matt Stannard and Sharon Kennedy
23:52
23:52
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23:52Matt P, Matt S and Sharon discuss the previous episode (please scroll back) that was 100% AI generated. Matt shared his observations that: - The AI consumed over 100 research studies but didn’t reference them all. - This tech could be a really useful learning aid if audio is your preference. For example you could take any document, upload it and li…
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Jay Schwedelson, Speaker, author, and digital pioneer
38:50
38:50
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38:50Jay Schwedelson is a speaker, author, and digital pioneer. He is the founder of SubjectLine.com, Outcome Media, and Guru Media Hub. Register for guru event Jay Schwedelson is one of the top marketing experts in the U.S. His guiding philosophy centers on providing the latest, research-backed knowledge and best practices to marketers of all sizes and…
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AI takes over the podcast to discuss Employee Happiness and Performance Research
7:29
7:29
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7:29As an experiment I just fed all the publicly available Employee Happiness research papers focused on Performance from the last 10 years into Google AI. I then used that AI to turn the findings into a podcast. The entire process took 2 mins max. Have a listen and let me know what you think... Scary? Useful? Am I out of a job? Better than my normal e…
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Ryan Phelan, Managing partner @ RPEOrigin email marketing agency
34:08
34:08
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34:08Ryan Phelan, Managing partner @ RPEOrigin email marketing agency click here for the Episode page, video clips, and show notes ---- With over two decades of online and email marketing experience, Ryan Phelan has focused on driving successful strategies for high-growth SaaS software and online companies and advancing winning digital strategies. In wo…
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Lauren Meyer, CMO @ SocketLabs, and the creator of the newsletter Send-It-Right
47:19
47:19
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47:19Lauren Meyer, CMO @ SocketLabs, and the creator of the newsletter Send-It-Right click here for the Episode page, video clips, and show notes Stay updated with Lauren's wonderful newsletter by signing up on her website: Lauren's website EmailGeeks.Show Season. 1 Episode: 7 Copywrite: DATAMEDIA | Sella Yoffe Podcast Page: Email Geeks Show website Epi…
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In this episode we explore Aoife’s career around the world and her path to working to create happier workplaces. Aoife has worked on organisations such as Unilever, Mars, Coca-Cola and Kraft-Heinz. We discuss imposter syndrome, how to create happier work places and why this is important for leading a successful business.…
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Matt sits down to chat about all things self-esteem and employee engagement with Senior Culture Leader, Business Consultant and Entrepreneur, Anais Nebel!
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Chris Marriot, Founder @ Email Connect | navigating the ESPs and CDPs vendor selection process
47:33
47:33
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47:33Timestamped Chapters: [00:00] Introduction: Importance of choosing the right email service provider [01:03] Introducing Chris Marriott, founder of Email Connect [02:35] Speaker 2's experience in the advertising industry [03:55] Working with email agencies and Digital Impact [05:46] Speaker 2's involvement with the Relevancy Group [07:27] Challenges…
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Matthew Vernhout, Principal Email Advisor, Email Industries | Communications Chair @ BIMIGroup.org
43:43
43:43
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43:43Matthew Vernhout (@emailkarma) is the Principal Email Advisor with Email Industries, where he offers guidance, advice and consulting to clients. With a deep commitment to combating email-related challenges, Matthew holds the role of Secretary at the Coalition Against Unsolicited Commercial Email (CAUCE.org). In addition to his leadership roles, Mat…
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Matt sits down with Emma Woods, UK Group Head of HR at Rotala Group Limited to discuss: What makes you happy? How did you get into HR? Any advice for anyone wanting to move sectors? Can you go from being a bus driver to MD? What are your tips for developing managers? Can you be a nice HR person? What is HR excellence? How can HR and recruitment wor…
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Jakub Olexa, Founder & CEO at Mailkit & Omnivery, M3AAWG Guides Committee Vice-chair, M3AAWG Champions Committee Co-Chair
1:01:57
1:01:57
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1:01:57Podcast page: watch videos from the podcast, transcript, and summary.By Sella Yoffe
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The New P&L and Employee Happiness | Paul Spiers
35:26
35:26
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35:26Matt is joined by Paul Spiers, Founder and Host of The New P&L, as they unpack why next gen leaders are looking for a new P&L and whether happiness belongs in P&L.
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Jeanne Jennings, General Manager of Only Influencers, the original community of email industry professionals
38:16
38:16
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38:16Full Episode Page, Video, summary, transcript, and more show notes Main Topics Future Outlook for Email Marketing Addresses concerns about the future relevance of email amidst technological advancements. Explores factors such as privacy regulations, disillusionment with social media platforms, and ownership of subscriber relationships favoring emai…
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Learning from a career in retail | Jules Eustance
42:21
42:21
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42:21Matt sits down to chat to Jules Eustance, Founder of The Corporate Success Co. to discuss career development and leadership develop for retail and e-commerce. Delving into how to create illusive measurement andaccountability, this is not one to miss!
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Dela Quist, Agency Founder, Email Marketing/Messaging Technology Expert, Speaker & Board Advisor
1:32:39
1:32:39
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1:32:39Dela Quist, Agency Founder, Email Marketing/Messaging Technology Expert, Speaker & Board Advisor While everyone else is zigging, Dela is zagging in his own unique way. With his famous hashtag: #DBS, Dela will make you wonder, is it stupid or is it smart? Dela will share an incredible case study on audience management in the podcast. We also discuss…
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Chad S. White Head of Research, Oracle Digital Experience Agency, and the author of the best-selling book: "Email Marketing Rules"
1:19:50
1:19:50
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1:19:50Chad S. White is the head of Research at Oracle Digital Experience Agency. Author of the 4th edition of the best-selling book: “Email Marketing Rules.” Chad S. White is the author of four editions of “Email Marketing Rules” and nearly 4,000 posts and articles about email and digital marketing. Over the past 17 years, he has served as the lead email…
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promo episode - a new podcast is coming soon!
24:26
24:26
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24:26A snippet of what is coming: Chad S. White, Head of Research, Oracle Marketing Consulting. The author of 4th edition of the book: “Email Marketing Rules.” Jeanne Jennings, CEO, Only Influencers Founder and Chief Strategist for Email Optimization Shop. Dela Quist, Co-founder & advisor, Alchemy Worx. Al Iverson, email deliverability expert blogger @ …
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The Happiness Index - Book Q&A with Kashi Chellen & Matt Phelan
29:21
29:21
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29:21In this episode we see Kashi takeover once again, hosting a Q&A session on the release of 'The Happiness Index - Why Todays Emotions Equal Tomorrows Business Success'. A live Q&A with audience participation, you'll find out how this book came to be and why it's such a useful tool.
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The Story Behind the World Happiness Summit with Karen Guggenheim
25:50
25:50
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25:50Matt is joined by Founder of The World Happiness Summit, Karen Guggenheim to delve into the story behind the 3-day event that sees the world’s leading experts in the science of happiness and wellbeing gather to share practice and tools!
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Values, Meaning & Purpose & Employee Engagement | Minter Dial
35:47
35:47
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35:47Minter Dial, Keynote Speaker, NED/Advisor, Award-winning Author, Expert @APM, Podcaster: Minter Dialogue & Joy of Padel sits down to discuss 'Values' in this final instalment of our Neuroscience series. We develop our personal values through life, and especially in our younger years. They are our emotional guide that help us know what we want to ex…
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Inspiration, Meaning & Purpose & Employee Engagement | Rob Turner
33:16
33:16
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33:16Rob Turner, Culture & Engagement Manager at BT talks all things Inspiration with Matt! Inspiration is the inner sensation which motivates us to do something important, a state where we are prepared to engage with a significant challenge regardless of the difficulties it may present. When we are inspired, we have the potential to be our best and to …
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Commitment, Meaning & Purpose & Employee Engagement | John Fitzgerald
51:25
51:25
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51:25Matt sits down with John Fitzgerald, the Founder of Harmonics, Executive Coach to CEO's. Described by Clients as Passionate, authentic, highly impactful, insightful and innovative. They tackle the topic of Commitment!Commitment is a state of emotional attachment to a cause. It is something we feel as a sense of belonging and purpose which is person…
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Information Flow, Clarity & Employee Engagement | Steve Bianchi
38:16
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38:16Steve Bianchi Chief People Officer at ECARX, sits down to tackle the tough subject of Information Flow, in this final part to the Clarity theme trilogy. People need to have access to the right information to enable them to do their jobs effectively. This needs to include primary information for task execution and supporting information to provide c…
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Resources, Clarity & Employee Engagement w/ Gemma Shambler
33:26
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33:26Gemma Shambler Head Of People at The Happiness Index sits down with Matt Phelan to discuss the topic of Requirements/Resources within the theme of Clarity. Each person needs to understand exactly what is expected of them in their role, an area classically explained in the job description and including key tasks and responsibilities. Importantly, su…
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Organisational Impact, Clarity & Employee Engagement | Fiona McDonnell
33:49
33:49
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33:49Fiona McDonnell International GM/ Board Advisor / Author /Speaker /VP Booking.com sits down with Matt Phelan to chat all things Clarity, specifically 'Organisational Impact' People have the opportunity to contribute more widely when they can see the bigger organisational picture. Understanding how their own role fits into the wider process flow of …
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Collaboration, Enablement & Employee Engagement
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41:41
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41:41Dan Sodergren, Founder at AI Marketing Course, joins Matt today to delve into the world of 'Enablement', more specifically the topic of 'Collaboration' Collaboration with other teams outside of the immediate job role context can open up opportunities for wider creative contribution and more effective teamwork across the organisation.…
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Resources, Enablement & Employee Engagement
43:52
43:52
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43:52Sope Agbelusi joins us today! The Executive Coach & Founder of Mindsetshift chats to Matt about how to give your people the resources they need to thrive. People need the right resources to be available to fulfil their responsibilities. This includes having access to the appropriate tools, systems and support services, as well as enablement through…
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Workload, Enablement & Employee Engagement
31:56
31:56
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31:56Today's special guest is Azzy Aslam, Performance Habits Coach at Comentra! Here to chat to Matt about the Neuroscience theme of 'Enablement', specifically 'Workload'. The level of workload and the degree of challenge within it needs to be sufficient to keep the person engaged but not overwhelmed.Listen on to find out more!…
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'The Happiness Index' Book Launch & Employee Happiness Conference
12:35
12:35
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12:35This episode, we switch things up and Matt is being interviewed by THI Community and Events Exec, Kashi Chellen Listen on for all the things you need to know about upcoming release of Matt's book 'The Happiness Index' and the book launch!
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Team Dynamics, Relationships & Employee Happiness with Arlette Bentzen
43:14
43:14
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43:14On this episode of Happiness&Humans we have the incredible Arlette Bentzen, Chief Happiness Officer at Arbejdsglæde nu, talking about 'Team Dynamics'! The term line manager might sound like an outdated term these days but no matter how flat your internal org chart is, there will be some kind of power dynamic in play and these relationships will imp…
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