Network Troubleshooting public
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The Network Plus PrepCast is your comprehensive audio training series for mastering the CompTIA Network Plus certification. Designed for learners on the go, this prepcast transforms exam objectives into clear, structured, and engaging episodes tailored for auditory learning. Whether you're walking, commuting, or studying between shifts, each episode breaks down complex networking topics into digestible segments aligned with the official CompTIA blueprint. From OSI layers and IP addressing to ...
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Everyday Tech

MPB Think Radio

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Everyday Tech is MPB Think Radio's weekly program about consumer technology. Email the show at: [email protected]. Each episode explores the latest news talk, issues, and products in consumer technology, and they troubleshoot problems posed by the show's callers. MPB Think Radio Network Station Guide: WMAE-FM 89.5 Tupelo WMAV-FM 90.3 Oxford WMAB-FM 89.9 Starkville WMAO-FM 90.9 Greenwood WMAW-FM 88.1 Meridian WMPN-FM 91.3 Jackson WMAU-FM 88.9 Natchez/McComb WMAH-FM 90.3 Biloxi/Gulfpo ...
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The Internet Report

ThousandEyes

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This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue? Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.
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To wrap up the series, this episode reviews the full troubleshooting methodology—from identifying the problem to documenting the fix. We walk through common scenarios, showing how the steps apply in real life and what tools are best suited for each phase. You’ll revisit techniques for isolating symptoms, confirming theories, and verifying solutions…
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When we looked at outages from the first half of 2025, we saw distinct patterns in how distributed systems failed. Consistent with our ongoing outage analysis, our data revealed a rise in subtle functional failures and service degradations where symptoms often seem disconnected from their root causes. Tune in to hear more about our findings from 20…
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What if you could slash your hiring time from 44 days to just 5? In this can’t-miss interview, Chris Keith of Hirexe shares how his AI-powered platform is turning chaos into clarity for MSP recruitment. From scraping “real CV” data to delivering vetted candidates at lightning speed, Chris reveals the secrets behind his revolutionary process and how…
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Carbon is a programming language developed by Google as a successor to C++, and it aims to provide modern safety features while maintaining high performance. It’s designed to offer seamless interoperability with C++ while addressing shortcomings of C++ such as slow compilation times and lack of memory safety. Carbon also introduces features like a …
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Uncle Marv welcomes Chris Champion, an entrepreneur deeply embedded in AI-powered business automation and podcasting. They cover AI's explosive growth, its impact on various industries including IT, legal, and transportation, and the necessity of integrating AI into workflows. Chris shares how AI agents help scale his productivity and how entrepren…
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If you’ve ever dreaded those endless compliance audits, this one’s for you! I’m joined by Mark Heather from ComplianceAide, and we break down how MSPs can slash audit time by up to 85%, onboard in minutes, and deliver polished, board-ready compliance reports without adding a single person to the payroll. This AI-powered platform isn’t just fast — i…
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Hey friends — in this one I talk with Dexter Caffey from Smart Eye Technology about stopping cybercriminals with continuous biometric security. No keys, no fobs — just your face and a camera. From banks and law firms to medical offices, this could be the next standard for MSP security. Why Listen: Learn how continuous authentication works Stop remo…
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Podman is an open-source container management tool that allows developers to build, run, and manage containers. Unlike Docker, it supports rootless containers for improved security and is fully compatible with standards from the Open Container Initiative, or OCI. Brent Baude is a Senior Principal Software Engineer at Red Hat where he works on Podma…
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Choosing a network monitoring platform isn’t one-size-fits-all. In this episode, I compare Auvik and Domotz head-to-head, sharing my hands-on experiences and candid MSP feedback. We’ll talk integrations, multi-site dashboards, NetFlow analytics, and reverse proxy simplicity. You’ll hear real-world pros and cons to help you avoid costly trial-and-er…
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From robotaxis to surgical robots, the innovations we’ve witnessed in industrial IoT (IIoT) and robotics technology wouldn't have been possible without advancements in networking. Tune into this episode to learn more and explore why smooth digital experiences are crucial in the IIoT and robotics space. CHAPTERS 00:00 Intro 00:55 Networking Advancem…
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Host(s): Abram Nanney and Sabir Abdul-Haqq (www.yourebs.biz) Guest(s): Dr. Kollin Napier Topic: In Mississippi some of us may be a bit cautious or wary of AI while others are embracing the new tech with open arms, but there are people working to bridge that gap who are working to integrate AI systems while ensuring that is done ethically and respon…
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Join me as I chat with Nat about the transition from managed services to building an AI-driven solution for ticket management and documentation. Nat shares candid insights from the PitchIT bootcamp, talks integrations with IT Glue and other platforms, and reveals their vision for empowering techs and boosting MSP margins. Whether it’s learning how …
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SED News is a monthly podcast from Software Engineering Daily where hosts Gregor Vand and Sean Falconer unpack the biggest stories shaping software engineering, Silicon Valley, and the broader tech industry. In this episode, they explore Meta’s bold push into AI with the launch of Meta Superintelligence Labs, the dramatic twists in the Windsurf acq…
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What does it really mean to sell your MSP and stay in the game? On this episode, I chat with Paco LeBron—fresh off selling a majority stake in ProdigyTeks and stepping up as CEO for MSP Owners Group. Paco drops hard-won insights on leadership, the pitfalls of transactional M&A, and why a company’s soul matters more than just financials. If you want…
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I sit down with cybersecurity thought leader David Meister, who leads global MSP efforts at Check Point Software, to talk big trends and smart strategies for MSPs in 2025. We dissect Checkpoint’s new ransomware report, the rise of AI-powered phishing emails, and why attackers are shifting focus to extortion. David gets candid about the challenges o…
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Electron is a framework for building cross-platform desktop applications using web technologies like JavaScript, HTML, and CSS. It allows developers to package web apps with a native-like experience by bundling them with a Chromium browser and Node.js runtime. Electron is widely used for apps like VS Code, Discord, and Slack because it enables a si…
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Host(s): Abram Nanney and Sabir Abdul-Haqq (www.yourebs.biz) Guest(s): Dr. Nikisha Ware Topic: Earlier this year, the FCC started the process of regulating both who can text or call you and what is allowed in a permitted text or call. This was done in an effort to combat the barrage of spam messages we all receive routinely, however, is it possible…
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Modal is a serverless compute platform that’s specifically focused on AI workloads. The company’s goal is to enable AI teams to quickly spin up GPU-enabled containers, and rapidly iterate and autoscale. It was founded by Erik Bernhardsson who was previously at Spotify for 7 years where he built the music recommendation system and the popular Luigi …
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Thinking about adding Ubiquiti to your MSP stack? Hear my firsthand experience deploying their latest network and security hardware, plus insights from an industry pro managing thousands of devices. We cut through the marketing hype, evaluating features, pitfalls, and integration strategies. Hear the honest pros and cons comparing Ubiquiti with Syn…
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Artificial Intelligence is reshaping the MSP landscape, and no one knows it better than Gregg Lalle of Synthreo. Tune in as Gregg breaks down how MSPs can move beyond automation to build intelligent AI agents that help clients grow their businesses and improve operational efficiency. Synthreo isn't just another AI tool. Gregg explains how their no-…
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RxJS is an open-source library for composing asynchronous and event-based programs. It provides powerful operators for transforming, filtering, combining, and managing streams of data, from user input and web requests to real-time updates. Ben Lesh is the creator of RxJS. He joins Josh Goldberg to talk about his path into engineering and the RxJS l…
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Host(s): Abram Nanney and Sabir Abdul-Haqq (www.yourebs.biz) Topic: On October 14th of this year – 2025, Microsoft will officially cease offering support for their soon-to-be Legacy operating system Windows 10. This means that they will no longer update the OS which will put devices running Windows 10 at risk for hacks and threat actors. We’ve disc…
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Visual thinkers, this one's for you! On this episode, Wim Kerkhoff walks us through the evolution of project management in the MSP world—starting with sticky notes and ending with an intuitive, web-based Kanban board purpose-built for real IT teams. We talk about integration headaches, boosting technician engagement, and why color-coding and swim l…
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What does it take to go from a one-man IT shop to a thriving 10-person business rooted in trust and professionalism? In this episode, I talk with Jason Thomas about his journey, the value of honest communication, and the tight-knit Chicago IT community that supports one another. You’ll hear how empathy, transparency, and taking time to recharge out…
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JigsawStack is a startup that develops a suite of custom small models for tasks such as scraping, forecasting, vOCR, and translation. The platform is designed to support collaborative knowledge work, especially in research-heavy or strategy-driven environments. Yoeven Khemlani is the Founder of JigsawStack and he joins the podcast with Gregor Vand …
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Uncle Marv hosts SonicWall’s finest—Lisa Compton and Julian Agapitos—for a packed roundtable all about the latest in firewall tech, MSP best practices, and business flexibility. We cover the move from Gen 6.5 to Gen 7 (and 8!), the new $99 TZ80 firewall, and how SonicWall’s cyber insurance and warranty options stack up. The conversation brings out …
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What if you could move from a client call to an executive proposal in five minutes? In this eye-opening episode, Nicolas Fry explains how TurboDocx leverages AI, cryptography, and creative automation to streamline every step of the MSP sales process. Learn how you can stand toe-to-toe with the big IT firms, all while saving money and time. Plus, di…
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Railway is a software company that provides a popular platform for deploying and managing applications in the cloud. It automates tasks such as infrastructure provisioning, scaling, and deployment and is particularly known for having a developer-friendly interface. Jake Cooper is the Founder and CEO at Railway. He joins the show to talk about the c…
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Host(s): Abram Nanney and Sabir Abdul-Haqq (www.yourebs.biz) Topic: Welcome back! Since our return to broadcast last week we’ve been getting a lot of email questions and comments from listeners. We’ll try to get to all of those today and also take your phone call questions! THEN, if we have more time we’ll talk about some tips you can use to help s…
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Discover how security can actually win you new clients! In this can’t-miss episode, Anup Ghosh of ThreatMate reveals exactly how automated pen testing and attack simulations not only close deals but also create ongoing revenue for MSPs. Learn the difference between a basic scan and a “real” pen test, what MSPs must do to stay ahead in compliance, a…
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Not every issue fits into neat categories. In this episode, we address edge-case problems like Bring Your Own Device (BYOD) compatibility, expired licenses on security appliances, and odd client behaviors that defy conventional logic. You’ll learn how mobile OS updates, unsupported encryption protocols, or insufficient license capacity can cause my…
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This episode revisits advanced troubleshooting at the hardware and optical layer. We cover transceiver problems, dirty fiber connectors, power mismatches, and switch backplane limitations. You'll learn how to read interface stats for clues, test suspect links, and isolate faults in a complex network environment. We also explain how hardware limits—…
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DNS and NTP are often invisible—until they fail. This episode shows how to diagnose and fix issues with domain name resolution and time synchronization, both of which affect authentication, connectivity, and performance. You’ll learn how to use nslookup, dig, and ntpq to troubleshoot problems and interpret server behavior. We also cover how expired…
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Some network issues are subtle, involving advanced concepts like asymmetric routing, multicast flooding, and access control list (ACL) errors. This episode explains how asymmetric routing—where traffic returns on a different path than it arrived—can confuse firewalls and lead to dropped packets. We discuss how to diagnose and design around this beh…
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Poor network segmentation can lead to serious Layer 2 and Layer 3 problems. In this episode, we explain how excessive collision domains on legacy hubs or poorly configured switches can slow performance and cause retransmissions. We also dive into broadcast storms—where unchecked broadcast traffic floods the network—and routing loops, which occur wh…
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Routing issues can silently break connectivity—even if everything looks fine at Layer 2. In this episode, we diagnose common routing problems, including missing default routes, misconfigured static routes, and incorrectly advertised subnets. You'll learn how to use ping, traceroute, and routing tables to spot when traffic is being dropped or misrou…
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Sometimes network issues stem from the basics: incorrect VLAN assignment, disabled interfaces, or outdated configurations. This episode walks through foundational network checks that resolve a surprising number of connectivity issues. You'll learn how to verify trunk ports, check interface status, review MAC address tables, and ensure endpoints are…
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Even if the signal is strong, configuration mistakes can block connectivity. This episode addresses common wireless configuration errors such as mismatched SSIDs, incorrect security settings, or outdated drivers on client devices. You’ll learn how WPA2 vs. WPA3 affects compatibility, how authentication failures are logged, and what to check when cl…
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Signal problems are among the most common wireless complaints—and many stem from poor antenna planning. This episode examines how antenna placement, orientation, and environment affect signal propagation. You'll learn the difference between omnidirectional and directional antennas and how line-of-sight, reflection, and absorption affect coverage. W…
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Wireless technology is incredibly convenient—but also limited by physical and environmental factors. In this episode, we explore the inherent constraints of wireless communication, such as reduced throughput compared to wired networks, signal degradation over distance, and interference from walls, other devices, or even weather. You’ll learn how to…
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Every device platform—whether Cisco, Juniper, or another—has its own diagnostic approach. In this episode, we explore common troubleshooting techniques across routers and switches, focusing on interface states, routing tables, and platform-specific commands. You’ll learn how to interpret “up/down” messages, diagnose err-disabled ports, and use comm…
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Some of the most essential network management tools are also the most overlooked. This episode covers infrastructure tools such as TFTP servers for file transfers, terminal emulators like PuTTY and SecureCRT for CLI access, and core diagnostic commands including ping, traceroute, ipconfig, and netstat. You’ll learn how these tools assist with confi…
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Network visibility starts with knowing what’s on your network. In this episode, we explain network discovery techniques using tools like ping sweeps, SNMP queries, and Nmap scans to identify devices, operating systems, and open services. You’ll learn how to distinguish active vs. passive discovery methods, the importance of using up-to-date invento…
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To truly understand what’s happening on the network, you need to inspect the packets themselves. This episode introduces tools like Wireshark, tcpdump, and protocol analyzers that allow you to capture and analyze live traffic. You’ll learn how to filter by IP, port, or protocol, and how to identify patterns like retransmissions, failed handshakes, …
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Wireless networks introduce a layer of complexity that often demands specialized tools for visibility. In this episode, we cover wireless troubleshooting utilities including site survey tools, spectrum analyzers, and signal heatmaps. These help you diagnose issues like dead zones, co-channel interference, and excessive client density. We also explo…
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Fiber requires a different class of diagnostic tools due to its precision and sensitivity. In this episode, we cover devices like OTDRs (Optical Time Domain Reflectometers), power meters, and visual fault locators. You’ll learn how these tools detect breaks, signal loss, and connector issues with pinpoint accuracy. OTDRs, for example, send pulses o…
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Troubleshooting starts with the right tools. In this episode, we walk through the essential cable testing and installation tools you’ll use on the job. These include crimpers for RJ-45 connectors, punchdown tools for keystone jacks and patch panels, and continuity testers for verifying wire maps. You’ll also learn how cable locators and tone genera…
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Link-level problems are easy to overlook but frequently cause intermittent issues. This episode explores duplex mismatches—where one device is set to full duplex and the other to half—leading to collisions, retransmissions, and degraded performance. We explain how to spot and correct these mismatches using port configuration and interface statistic…
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Even a well-designed network can experience hardware or cabling faults over time. This episode breaks down common problems such as broken connectors, bent pins, cable kinks, and worn insulation. We explain how these physical issues translate into dropped packets, CRC errors, and link flapping. Recognizing these symptoms early helps prevent widespre…
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Cable problems can often look like application issues, but they require a different kind of troubleshooting. In this episode, we review cable specifications like length limits, signal loss, impedance, and interference resistance. You'll learn how to recognize mismatches between cable category and intended use, such as trying to run 10 Gbps over Cat…
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