Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storeroom ...
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Actionable tips: The Game-Changer's Guide to eCommerce Marketing with Matt Janaway
49:52
49:52
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49:52Actionable tips: The Game-Changer's Guide to eCommerce Marketing Matt Janaway is a seasoned eCommerce expert, currently serving as the CEO of Marketing Labs, a UK-based digital marketing agency specializing in SEO and paid advertising. Matt brings a wealth of knowledge to the table with a background in eCommerce entrepreneurship and a keen understa…
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Future of Product Visualization: Try Before You Buy Is Dead. with Daniel Frith
30:35
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30:35Future of Product Visualization: Try Before You Buy Is Dead. Episode Summary Our guest, Daniel Frith, is the Chief Creative Officer at London Dynamics and a former 3D lead at IKEA, with over 30 years of experience in 3D visualization across gaming, retail, and tech. In this groundbreaking episode, we dive deep into the future of e-commerce with Dan…
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Are You Making Data-Driven Decisions or Just Having Opinions? with Paul Graeve
33:29
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33:29Are You Making Data-Driven Decisions or Just Having Opinions? In this data-packed episode, we sit down with Paul "Gravy" Graeve, founder and CEO of The Data Group, who's spent nearly three decades helping 300+ companies transform scattered information into strategic advantage. Paul "Gravy" Graeve is the Founder & CEO of The Data Group and the upcom…
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Faster Sites, Higher Sales: How Speed Impacts eCommerce Revenue with Andrew Chambers
23:04
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23:04Faster Sites, Higher Sales: How Speed Impacts eCommerce Revenue What if your website’s backend was secretly costing you conversions, search rankings, and customer satisfaction? In this episode of the eCom Ops Podcast, Norbert sits down with Andrew Chambers, EVP of Marketing at Harper, to uncover how milliseconds affect millions - and what top brand…
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Actionable tips: Harnessing AI to Drive Revenue and Optimize Customer Experience with Richard Harris
27:22
27:22
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27:22Actionable tips: Harnessing AI to Drive Revenue and Optimize Customer Experience Richard Harris is the Founder & CEO of Black Crow AI, a cutting-edge, no-code predictive software that harnesses machine learning to help companies understand likely customer behavior. With over 20 years of experience in tech, Richard has been a part of the industry si…
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How to Unlock 7-Figure Revenue with TikTok Shops - Jesse Frimpone
27:11
27:11
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27:11How to Unlock 7-Figure Revenue with TikTok Shops Jesse shares how resilience, smart systems, and trend-driven product selection helped him scale his eCommerce empire. Whether you're just starting or looking to scale, this episode is packed with mindset shifts and practical strategies you won’t want to miss. The No.1 eCom Operations hack “Start slow…
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The Legal Hack Every Startup Overlooks with Jeff Holman
30:54
30:54
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30:54The Legal Hack Every Startup Overlooks with Jeff Holman Jeff is a former patent attorney with a unique blend of engineering, law, and business expertise. Through Intellectual Strategies, he helps founders protect their IP, avoid costly mistakes, and stay compliant—before it’s too late. The No.1 eCom Operations hack “An hour conversation with an att…
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Actionable tips: How to win the race in eCommerce business with Anatoliy Labinskiy
34:17
34:17
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34:17Actionable tips: How to win the race in eCommerce business Anatoliy Labinskiy is a quadruple Two Comma Club award winner and a true rags-to-riches story. In just five years, he went from being a waiter to an 8-figure eCommerce entrepreneur and the founder of GSM Growth Agency, a firm that helps eCommerce entrepreneurs achieve 6-7 figure revenues. T…
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Greatest Hits: The eCommerce Trick No One Told You with Shaun Brandt
25:57
25:57
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25:57The eCommerce Trick No One Told You - Greatest Hits Oddit, a cutting-edge company co-founded by Shaun Brandt, offers a fresh perspective on the customer journey, revolutionizing the way businesses interact with their clients. With a robust client base of over 4,500 brands, Oddit has significantly impacted the industry by providing innovative soluti…
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Essential hacks: Empowering E-Commerce Growth: Data Strategies and Solutions with Moustafa Moursy
23:31
23:31
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23:31Essential hacks: Empowering E-Commerce Growth: Data Strategies and Solutions Moustafa Moursy, with a stellar reputation for driving double and triple-digit growth for businesses, brings to the table not just theories but hands-on expertise. Having carved a niche in aligning business processes to unique circumstances, he has successfully positioned …
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Actionable insights: Expert Email Marketing Insights for Maximum Growth with Kyle Stout
29:03
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29:03Actionable insights: Expert Email Marketing Insights for Maximum Growth Meet Kyle Stout, the e-commerce email marketing expert and founder of Elevate & Scale. With over a decade of experience in digital marketing, Kyle has become an expert in leveraging email marketing to increase customer retention, boost average order value, and drive repeat purc…
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Actionable insights: Saving Your Budget in eCommerce by Choosing the Right Payment Option with Karla Dembik
21:05
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21:05Actionable insights: Saving Your Budget in eCommerce by Choosing the Right Payment Option with Karla Dembik Karla Dembik, Founder and Owner of Phoenix Payment Processing, has an impressive and quite exciting biography. Karla spent 14 years in the Military, first as a U.S. Marine and later as an Army Intelligence Officer and UH-60 Blackhawk Helicopt…
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Why Your CFO Shouldn’t Touch Google Sheets Again with Sidharth Kakkar
27:23
27:23
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27:23Why Your CFO Shouldn’t Touch Google Sheets Again In this episode, Norbert chats with Sidharth Kakkar, founder of Subscript and former CEO of Freckle, which he scaled to $40M ARR before its acquisition. Now, he's helping SaaS CFOs leave spreadsheets behind and lead with strategy. Sidharth is the founder of Subscript, a B2B SaaS platform that automat…
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Essential hacks: Navigating the eCommerce Jungle: A Special Mix
25:48
25:48
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25:48Essential hacks: Navigating the eCommerce Jungle: A Special Mix Our Special Mix podcast episode guests reveal Shaun Brandt - the Foundations of eCommerce Success: Trust and Authenticity Chris Shipferling - Mastering eCommerce Business Strategies Julien Nowak - HR in the eCommerce Landscape Paul Rafelson - Decoding eCommerce Law You Will Learn Trust…
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Actionable tips: Selling Your eCommerce Venture? Insights and Strategies for Success! - Chris Shipferling
35:33
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35:33Actionable tips: Selling Your eCommerce Venture? Insights and Strategies for Success! Chris Shipferling is a renowned figure in eCommerce and Investment Banking. As the Managing Partner at GW Partners and Founding Partner at SouthCol, he co-founded a $50 million eCommerce growth fund, bringing a wealth of experience and unique insights to the digit…
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Greatest Hits: Where do Brands Turn Wrong & How to Get It Right with Liz Stack
31:26
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31:26Where do Brands Turn Wrong & How to Get It Right with Liz Stack Liz Stack is the Senior Brand Manager at Yotpo and a dynamic leader in e-commerce. She leads a user community with over 1,700 customers and an industry community of over 4,000 women in eCommerce. Liz manages an accelerator program supporting 20 Black and Indigenous-owned brands annuall…
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How AI is Transforming Creative Operations with Satej Sirur
31:28
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31:28How AI is Transforming Creative Operations What if you could scale your marketing creatives without hiring a massive design team? What if AI could handle the tedious, time-consuming parts of content creation while your team focused on strategy? If that sounds like a breakthrough, this episode is for you! Satej Sirur is a leading expert in AI-driven…
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Latest industry update: E-Commerce Logistics from a Different Lens with Juan Camilo Meisel
20:18
20:18
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20:18Latest industry update: E-Commerce Logistics from a Different Lens with Juan Camilo Meisel Juan's journey in e-commerce logistics began in Boston with ButcherBox, where he experienced firsthand the challenges of shipping perishable items. This led to the birth of GRIP Shipping, a solution-focused company that streamlines backend logistics for e-com…
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Actionable tips: How E-commerce Principles Can Benefit Real Estate with Carlos Salguero
34:22
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34:22Actionable tips: How E-commerce Principles Can Benefit Real Estate with Carlos Salguero Carlos Salguero, the driving force behind CS3 Investments, is a luminary in online commerce and real estate. With an unyielding commitment to innovation and generational wealth creation, his leadership transforms conventional business landscapes. CS3 Investments…
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The Power of One-Person E-Commerce Businesses with Elaine Pofeldt
19:47
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19:47The Power of One-Person E-Commerce Businesses with Elaine Pofeldt What if you could scale your e-commerce store with just 1–3 people? Elaine Pofeldt, author of The Million-Dollar, One-Person Business, reveals how solopreneurs are crushing it. Elaine Pofeldt is an award-winning freelance journalist, author, and speaker specializing in entrepreneursh…
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Essential hacks compilation: Sales as the Backbone: eCom Ops' Bold New Approaches Unveiled
37:19
37:19
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37:19Essential hacks compilation: Sales as the Backbone: eCom Ops' Bold New Approaches Unveiled Join us as we explore the diverse perspectives of Luis Baez, Federico Presicci, Bish Smeir, and Paul Jarrett and gain invaluable knowledge to navigate the evolving landscape of eCommerce. Luis Baez - Decoding Sales Strategies in Tech Luis Baez describes his j…
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Greatest Hits: From Subscription Surprises to E-commerce Enigmas with Paul Jarrett
32:54
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32:54From Subscription Surprises to E-commerce Enigmas Paul Jarrett, spearheading Bulu as its CEO, has been a vanguard in e-commerce and subscription box services since 2012 with the introduction of Bulu Box. His innovative strategies have not only carved a niche for Bulu in the industry but also made him a sought-after voice, as seen in prestigious out…
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Actionable tips: Navigating SEO, SEM, and Email Marketing with James Mew
23:40
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23:40Actionable tips: Navigating SEO, SEM, and Email Marketing James Mew is a seasoned e-commerce professional currently serving as the Head of E-commerce at Wear Your Brand. With more than 16 years of experience in the field, James has amassed an impressive track record, from launching his first e-commerce brand in 2006 to building a 7-figure online bu…
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How to Build a Multi-Million Dollar Amazon FBA Business with Neil Twa
39:57
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39:57How to Build a Multi-Million Dollar Amazon FBA Business What if success in eCommerce wasn’t about luck but a proven framework? In this episode of the eCom Ops Podcast, we talk with Neil Twa, CEO of Voltage Holdings, who has scaled Amazon FBA brands into multi-million-dollar businesses. Neil Twa, CEO & Co-Founder of Voltage Holdings, has 17+ years o…
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Special Mix: The New Competitive Edge in eCommerce
44:53
44:53
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44:53Special Mix: The New Competitive Edge in eCommerce Featured Guests Bish Smeir – CEO of Loyalty Strategy Solutions Kyle Stout – Founder of Elevate and Scale Jason Friedman – CEO of CX Formula Daniel Budai – Founder of Budai Media James Mew – Digital Marketing Specialist Louis Smith – SEO Consultant Richard Harris – Founder & CEO of Black Crow AI Mia…
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Latest industry update: How to Run a Successful Amazon Store - Expert Tips
26:31
26:31
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26:31Latest industry update: How to Run a Successful Amazon Store - Expert Tips Welcome to our Special Mix! In this episode, we're breaking down the key elements every Amazon store owner should know. If you're an eCommerce business owner looking to scale, optimize your operations, and enhance your Amazon marketplace strategies, this episode is just for …
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Must-listen: Revolutionizing Furniture Shopping with Alex Back
23:10
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23:10Revolutionizing Furniture Shopping: How Innovation Drives Success In this episode of the eCom Ops podcast, host Norbert chats with Alex Back, CEO and founder of Couch.com. With a wealth of experience in the e-commerce and online retail industry, Alex shares his journey from leading a successful home furnishings brand to creating an innovative platf…
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Essential hacks: Customer Loyalty in the New eCommerce Landscape with Bish Smeir
27:36
27:36
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27:36Essential hacks: Customer Loyalty in the New eCommerce Landscape with Bish Smeir Bish Smeir, a visionary in e-commerce and FinTech, is a testament to adaptability and innovation in an ever-evolving digital landscape. Beginning his journey in the complex world of payment processing, Bish has seamlessly transitioned into understanding the nuances of …
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Actionable Tips - Guide to Conquering Amazon with Will Haire
29:23
29:23
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29:23Guide to Conquering Amazon: From Good to Great in E-commerce Will Haire, the CEO and Co-Founder of BellaVix, stands at the forefront of e-commerce innovation. With over a decade of experience, Will has carved a niche in the world of online retail, specializing in marketplace marketing for direct-to-consumer brands. BellaVix is a dynamic marketplace…
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Are Video Commerce & Shoppable Videos the Next Greatest Thing? with Eitan Koter
31:39
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31:39Are Video Commerce & Shoppable Videos the Next Greatest Thing? Eitan Koter is the Co-Founder and co-CEO of Vimmi, a video commerce SaaS company helping brands accelerate sales through shoppable videos. With over 20 years of experience in startups, public companies, and even a NASDAQ IPO, Eitan is a thought leader in digital marketing, video commerc…
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Actionable tips - The Secret Weapon for E-commerce Success with Jason Friedman
31:21
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31:21Actionable tips - The Secret Weapon for E-commerce Success with Jason Friedman Jason Friedman's journey from theater enthusiast to serial entrepreneur is a story of creativity meeting commerce. With a passion for empowering entrepreneurs, Jason has a unique approach to business growth, applying show business principles across various industries. Hi…
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Speeding Up Your Business Growth With Innovative B2B Payment Approach with Sudipta Jash
24:15
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24:15Speeding Up Your Business Growth With Innovative B2B Payment Approach Sudipta Jash has extensive experience in FinTech and digital payments, consulting for global companies like JP Morgan, Citigroup, and AIG. He currently heads International Business at PayU Payments India, focusing on delivering products to international merchants and forming key …
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Mastering Sales Strategies: Tech, Techniques, and Timeless Lessons with Luis Baez - Actionable tips and insights
29:16
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29:16Actionable tips and insights: Mastering Sales Strategies: Tech, Techniques, and Timeless Lessons Luis Báez is an esteemed sales strategist with distinctive expertise tailored for B2B tech enthusiasts. From healthcare and law to the bustling corridors of LinkedIn, Google, Uber, and Tesla, Luis's journey celebrates the art of subtle selling. His sign…
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From 3M to 24M: The Real Secrets Behind Amazon Success with Hymie Zebede
20:10
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20:10From $3M to $24M: The Real Secrets Behind Amazon Success Hymie Zebede has 12 years of experience scaling successful brands on Amazon.com. He is an expert in creating listings that generate over $1 million annually and has recently helped a brand grow from $3 million to $24 million in just two years. Hymie shares his expertise on his YouTube channel…
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Actionable tips: Sales as the Backbone: eCom Ops' Bold New Approaches Unveiled - Special Mix
37:19
37:19
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37:19Actionable tips: Sales as the Backbone: eCom Ops' Bold New Approaches Unveiled Join us as we explore the diverse perspectives of Luis Baez, Federico Presicci, Bish Smeir, and Paul Jarrett and gain invaluable knowledge to navigate the evolving landscape of eCommerce. Luis Baez - Decoding Sales Strategies in Tech Luis Baez describes his journey from …
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Amazon PPC Disrupted: Bold Moves to Predict, Adapt, and Win Big with Elizabeth Greene
29:17
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29:17Amazon PPC Disrupted: Bold Moves to Predict, Adapt, and Win Big What do you know about Amazon PPC? In this episode, you'll discover the secrets behind mastering Amazon PPC (pay-per-click) with Elizabeth Greene, Co-Founder of Junglr. Elizabeth provides actionable insights and shares her journey into the world of Amazon advertising, offering eCommerc…
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Must-listen: The Game-Changer's Guide to eCommerce Marketing: Strategies That Propel Your Business with Matt Janaway
49:49
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49:49Must-listen: The Game-Changer's Guide to eCommerce Marketing: Strategies That Propel Your Business Matt Janaway is a seasoned eCommerce expert, currently serving as the CEO of Marketing Labs, a UK-based digital marketing agency specializing in SEO and paid advertising. Matt brings a wealth of knowledge to the table with a background in eCommerce en…
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Outsourcing Secrets: Build a High-Value, Low-Cost Team with Yoni Kozminski
24:31
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24:31Outsourcing Secrets: Build a High-Value, Low-Cost Team That Drives Results Yoni Kozminski is the Founder and CEO of MultiplyMii, a company that helps global businesses scale by providing top-tier Filipino talent. With over a decade of experience in digital marketing and creative advertising, Yoni has worked with leading brands and eCommerce busines…
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Greatest Hits: Localization Boosts Amazon Selling with Omar Angri
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20:39Greatest Hits: Localization Boosts Amazon Selling with Omar Angri MarginBusiness is a specialized agency dedicated to helping businesses expand their reach beyond Amazon.com and tap into the lucrative markets of Europe and the UK. By providing comprehensive support in overcoming language barriers, MarginBusiness enables clients to communicate effec…
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Beyond Likes and Follows: Vladimer Botsvadze on Personal Branding & AI
32:56
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32:56Beyond Likes and Follows: Vladimer Botsvadze on Personal Branding & AI Vladimer Botsvadze is a globally renowned digital transformation and marketing influencer. In 2023, Thinkers360 ranked him the No. 1 Global Marketing, Social Media, and Retail Thought Leader with over 130,000 followers. With over 15 years of international experience in the techn…
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How to Turn a Kickstarter Campaign into an eCommerce Powerhouse with Dylan Lam
19:48
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19:48How to Turn a Kickstarter Campaign into an eCommerce Powerhouse Dylan Lam is a growth marketing expert with extensive experience in crowdfunding and eCommerce, CEO and Founder of Omirank. Known for orchestrating successful product launches, Dylan utilizes a proven formula to help businesses grow and scale. His expertise lies in leveraging crowdfund…
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Actionable tips: Revolutionizing B2B Sales with Federico Presicci
33:47
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33:47Actionable tips: Revolutionizing B2B Sales A visionary in sales, Federico Presicci, has unearthed a key insight: buyers prioritize solutions over the internal processes of sales teams. This understanding is pivotal to his sales enablement and training approach. Federico's mission involves developing robust systems that improve sales skills and fost…
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The Amazon-Free Zone: How Baltic Marketplaces Thrive on Local Expertise with Bartek Makuch
32:01
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32:01The Amazon-Free Zone: How Baltic Marketplaces Thrive on Local Expertise Bartek Makuch is a tech innovator and seasoned venture capital professional known for his "can-do" attitude and ability to drive challenging projects to success. As a key figure in PHH Group, he’s transforming eCommerce in the Baltics and Finland, leading the region’s largest o…
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Must-listen - Shopify Secrets: Amplifying Online Revenue with Clayton Bates
23:28
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23:28Shopify Secrets: Amplifying Online Revenue Clayton Bates is a renowned Shopify Expert hailing from New South Wales, Australia. With a track record of infusing tens of millions into small businesses worldwide, his expertise in building and redesigning Shopify websites is unmatched. Beyond his technical skills, Clayton is a fervent entrepreneur at he…
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Greatest Hits - Expanding into eCommerce Marketplaces with David Cikanek
24:09
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24:09Greatest Hits - Expanding into eCommerce Marketplaces David Cikanek's ascent to Head of Global Sales at EXPANDO is a reflection of his deep expertise in e-commerce and marketplace dynamics. Beginning his journey as a Business Sales Representative, David has consistently demonstrated a strategic and insightful approach to online marketplaces, partic…
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Cracking the Code of Sales Tax in eCommerce with Lahari Neelapareddy
24:18
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24:18Cracking the Code of Sales Tax in eCommerce In this episode of the eCom Ops Podcast, Lahari Neelapareddy, CEO and founder of Tax Hero, discusses the complexities of sales tax compliance for eCommerce businesses, sharing insights and practical tips for keeping your business compliant and thriving. Lahari Neelapareddy is the CEO and founder of Tax He…
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Things Every eCommerce Business Should Know About Marketing with Daniel Budai
23:29
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23:29Things Every eCommerce Business Should Know About Marketing Daniel Budai, CEO of Budai Media, has established himself as a leading expert in eCommerce retention marketing. With a background that spans talking to hundreds of eCommerce business professionals, Daniel has a deep understanding of the common challenges faced by high-growth eCommerce bran…
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Special Mix: How to Run a Successful Amazon Store - Expert Tips
26:31
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26:31Special Mix: How to Run a Successful Amazon Store - Expert Tips Welcome to our Special Mix! In this episode, we're breaking down the key elements every Amazon store owner should know. If you're an eCommerce business owner looking to scale, optimize your operations, and enhance your Amazon marketplace strategies, this episode is just for you. Featur…
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AI Avatars: Transforming Sales and Customer Engagement with Jay Pandya
18:49
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18:49AI Avatars: Transforming Sales and Customer Engagement with Jay Pandya Jay Pandya is a visionary tech entrepreneur who transitioned from a career as a medical doctor to leading the AI revolution. As the founder of Zingify and MVP Ventures, Jay is dedicated to making expert knowledge accessible globally. His passion for personal development and inno…
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Must-listen - They Succeeded, So Can You: Follow the Tips - Special Mix
24:47
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24:47Must-listen - They Succeeded, So Can You: Follow the Tips - Special Mix Michael & Eugene Ravitsky: Navigating Shopify's Challenges and Opportunities Brothers Michael and Eugene Ravitsky, from Factory Pure share their experiences in starting and scaling a business with Shopify. They provide a candid look into the platform's ease of use for beginners…
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