Additional Resources Check out Boaz’s webinar with Moshe Bar and Matt Johansen: The Science Behind Alert Fatigue in Security Teams: How to Beat It How Neuroscience Can Help Us Battle Alert Fatigue, at Dark Reading Understanding Alert Fatigue and How to Prevent It in the PagerDuty Resources OX Security PagerDuty Home Page Join the PagerDuty Commons …

Additional Resources PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Rev PagerDuty CommonsBy Sid Verma

Additional Resources Learn more about Backstage Backstage GitHub Leveraging Internal Knowledge: Building AiKA at Spotify High Performance Backstage for High Performing Organizations The State of Backstage in 2025 @ KubeCon 2025 Connect with Avantika PagerDuty Backstage Plugin PagerDuty Home Page PagerDuty Commons Episode edited by Mandy Moore Trans…

Additional Resources Watch Andy session at PagerDuty on Tour PagerDuty On Tour PagerDuty Home Page PagerDuty Commons Episode edited by Mandy Moore Transcripts by RevBy Daniel Afonso

Additional Resources Watch Andrew session at PagerDuty on Tour PagerDuty On Tour PagerDuty Home Page PagerDuty Commons Checkout.com Episode edited by Mandy Moore Transcripts by RevBy Daniel Afonso

Additional Resources Watch Laura session at PagerDuty on Tour PagerDuty On Tour PagerDuty Home Page PagerDuty Commons Backstage Episode edited by Mandy Moore Transcripts by RevBy Daniel Afonso

Additional Resources Dark Side of Open Source: The Community Strikes Back Open Observability Talks podcast What is Copyleft? Open Source Summit, a Linux Foundation event Vim After Bram: A Core Maintainer on How They’ve Kept it Going State of Open Con CNCF - The Cloud Native Computing Foundation PagerDuty Home Page Episode edited by Mandy Moore Tran…

Additional Resources Join the new PagerDuty Commons Check out Laundry Duty with Ben Hutchison PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls, Kat Gaines, Xenda Amici, Miguel Lupi, Sid Verma, and Daniel Afonso

Additional Resources JNation Conference React Summit Conference React India Conference React Alicante Conference React Norway Conference Join the new PagerDuty Commons PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls and Daniel Afonso

Additional Resources groundcover eBPF Open Telemetry Join PagerDuty’s new community, PagerDuty Commons PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources DevOps Vancouver Meetup October 29, 2024 Visit the new PagerDuty Commons community site! PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls and Sid Verma

Additional Resources APM - Application Performance Monitoring at Wikipedia Jeff’s article, Cloud Dependencies Need to Stop F-ing Us When They Go Down at The New Stack Jeff’s first episode on the podcast, Reliability of Cloud Dependencies, from February 2023 PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Rev…

Additional Resources Get your copy of Confident Devops use code KoganPage20 for 20% off Project to Product: How to Survive and Thrive in the Age of Digital Disruption with the Flow Framework by Mik Kersten Open Telemetry Our episode on Internal Developer Platforms with Dave Bresci Agile Conversations by Douglas Squirrel and Jeffrey Fredrick Grover’…

Additional Resources Grafana Labs. Join the community Brandy’s post on monitoring AWS Fargate Get started with Grafana and Java Prometheus Network Monitoring with Grafana and Prometheus Open Telemetry Raspberry Pi PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources Get your copy of Project Hail Mary by Andy Weir More on Larry Niven The Three-Body Problem by Cixin Liu Charles Stross Starship Troopers PagerDuty Home Page Come hang out with us in the Hangops Slack Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources Cory Doctorow’s craphound.com Get your copy of Red Team Blues Learn more about Radical Candor by Kim Scott Elora mentions The Locked Tomb Series by Tamsyn Muir and The 7 Habits of Highly Effective People by Stephen R. Covey PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Rev…

Additional Resources Get your copy of Tidy First? Join a future episode! https://bit.ly/PageItBookClub PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources Techtonica Ada Developers Academy PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources Learn more, join the newsletter and office hours at https://flowengineering.org/ Order Flow Engineering More on OODA If you’re not familiar with the parable of the blind men and the elephant Our prior episodes with Helen Beal on Value Stream Management and Dominica DeGrandis on Making Work Visible PagerDuty Home Page Episode ed…

Additional Resources Winglang - A programming language for the cloud Winglang Playground Wing Cloud PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Tiago Barbosa

Additional Resources A writeup of a talk by Breanne about doing transformative work in sometimes-reluctant orgs. A Diana Initiative talk by Breanne about becoming a security partner, and an accompanying Gusto blog post on the subject. Reinventing Cybersecurity, edited by Jasmine Henry, is free and has a chapter from Breanne about cultivating a posi…

Additional Resources Get your copy of Kill it with Fire https://www.bellotti.tech/ PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

For a full transcript of this episode, click the “Display Transcript” button above. Additional Resources Adidas Adidas Engineering Blog PagerDuty Home Page Join the PagerDuty Community Episode transcribed by RevBy Tiago Barbosa

Additional Resources Jeli.io Our episode on Psychological Safety with Tim Geraghty Learning From Incidents PagerDuty Home Page Learning from Incidents Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources Want a copy of After the Gold Rush? Send us an email Join us on a future episode! bit.ly/PageItBookClub After The Gold Rush at Goodreads. More from Steve McConnell The Gang of Four: Design Patterns: Elements of Reusable Object-Oriented Software by Erich Gamma, Richard Heim, Ralph Johnson, and John Vlissides The Agile Manifesto …

For a full transcript of this episode, click the “Display Transcript” button above. Additional Resources PagerDuty Home Page Backstage.io PagerDuty plugin for Backstage Join the PagerDuty Community Episode transcribed by RevBy Mandi Walls and Tiago Barbosa

Additional Resources ElevateCX Support Driven PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Kat Gaines

Additional Resources Want to be on a bookclub episode? Have a book we should read? Let us know! https://bit.ly/pageitbookclub Close to the Machine: publisher’s website, Goodreads Mandi mentions The Cathedral and the Bazaar by Eric S. Raymond; and Dreaming in Code by Scott Rosenberg PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Re…

Additional Resources Powertools for AWS Lambda Python TypeScript Java .NET Powertools for AWS Lambda - Automation Powertools for AWS Lambda - Discord PagerDuty Home Page Working in Public: The Making and Maintenance of Open Source Software by Nadia Eghbal Episode edited by Mandy Moore Transcripts by Rev…

Additional Resources Syntasso The CNCF Platforms Working Group CNCF Platforms White Paper and Platform Engineering Maturity Model Gregor Hohpe’s Platform Strategy Team Topologies by Matthew Skelton and Manuel Pais. Manuel was featured on an earlier episode. KubeCon | CloudNativeCon Europe 2024 PagerDuty Home Page Episode edited by Mandy Moore Trans…

Additional Resources Welcome Tiago episode Episode 100! Pagey’s Nostalgia Hour Sustainable On-Call Culture with Paige Cruz Team Topologies with Manuel Pais The Incident Response Landscape with CTO Tim Armandpour Prioritizing Post-Incident Actions with J. Paul Reed Incident Communications with Kat and Mandi Some of our events: CodeMash, DevOpsDays T…

Additional Resources The Python Software Foundation PyPI, the Python Package Index Tidelift Python on Mars and F´, a NASA project for embedded and spaceflight systems Practical Object-Oriented Design by Sandi Metz CISA, the Cybersecurity & Infrastructure Security Agency (USA) AWS Heroes Vint Cerf’s TEDxMidAtlantic talk and a more recent Google Clou…

Additional Resources Dr. Richard Cook’s How Complex Systems Fail Papers We Love LFI - the Learning From Incidents community. PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources Elora’s acapella group, Countermeasure Hear all the barbershop ringtones PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Tiago Barbosa, Kat Gaines, and Mandi Walls

Additional Resources The Goal by Eliyahu M. Goldratt at Goodreads Find The Phoenix Project, The Unicorn Project and others at IT Revolution Press PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources Read the posts here: Part 1, Part 2, Part 3 PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Rev Team Topologies Team Topologies AcademyBy Tiago Barbosa

Additional Resources PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Kat Gaines

Additional Resources PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Rev Redmonk on AI and developer experienceBy Kat Gaines

Additional Resources PagerDuty’s Incident Response training and the rest of our Ops Guides PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Kat Gaines and Mandi Walls

Additional Resources Scott’s first Dev post about ngrok Find out more about ngrok “Just write business logic” article: The Self Provisioning Runtime The folks at J on the Beach are not kidding around PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources Visit the Value Stream Management Consortium for the State of VSM Reports and 20% discount on annual Influencer membership using code PAGERDUTY20 Find Flowtopia sessions and other videos on the VSM YouTube Channel The DevOps Institute PagerDuty Home Page Episode edited by Mandy Moore Transcripts by Rev…

Additional Resources PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources PagerDuty Home Page Guide to assembling a year in review Building Greater Operational Efficiency with PagerDuty PagerDuty’s Service Ownership operations guide The Sustainable Web Manifesto Sustainable Web Design by Tom Greenwood Ecograder’s “How Green is Your Website?” tool Hubspot’s “State of Burnout in Tech” 2022 report Pager…

Additional Resources AWS Startups PagerDuty Home Page Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls

Additional Resources PagerDuty Home Page Past Episode: Support Career Stories PagerDuty’s Incident Response Ops Guide PagerDuty’s Customer Support Ops Guide Episode edited by Mandy Moore Transcripts by RevBy Kat Gaines

Additional Resources PagerDuty Home Page Metrist Watch Jeff’s PagerDuty Summit 2022 session on YouTube Episode edited by Mandy Moore Transcripts by RevBy Mandi Walls