Patient Safety (NQPS public
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Walk and Talk Improvement

HSE National Quality and Patient Safety (NQPS) and Health and Social Care QI Northern Ireland (HSCQI)

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This All Ireland podcast aims to improve patient care by capturing the personal stories of people who work in and use health services regarding patient safety and quality improvement. The series is co-produced by patient partners and members of the Health and Social Care Quality Improvement (HSCQI) Northern Ireland and HSE National Quality and Patient Safety (NQPS) teams.
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Did you know that the way we interact within healthcare systems can significantly impact outcomes? In our latest episode of the Walk and Talk Improvement podcast, we speak with Keith McCandless, co-developer of Liberating Structures and author. In our conversation, Keith sheds light on how patterns of relationships shape problem-solving and shares …
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In this episode of the Walk and Talk Improvement podcast, we are joined by Donald M. Berwick, one of the leading scholars, teachers, and advocates in the world for the continual improvement of health care systems. Don shares his extensive experience and insights on leadership, intrinsic motivation, and quality improvement. The discussion delves int…
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In this episode 22, we speak with Dr Anne Gallen. Anne is a pioneer who spearheaded the introduction of nursing and midwifery quality-care metrics in Ireland. These metrics provide an indication of the quality of the fundamentals of nursing and midwifery care. They enable quality improvement along with accountability for care. Anne is Area Director…
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In part three of our World Patient Safety Day special, Dr John Fitzsimons speaks with Dr John Brennan on diagnosis from the perspective of a general practitioner (GP). Dr John Brennan is a GP and lead faculty for the Royal College of Physicians Ireland Postgraduate Certificate in Quality Improvement and Leadership in Healthcare. Hosted by: Dr John …
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In part two of our World Patient Safety Day special, Dr John Fitzsimons and Professor Eva Doherty speak with Dr Hardeep Singh on diagnostic excellence. Dr Singh is a Professor of Medicine at the Center for Innovations in Quality, Effectiveness and Safety (IQuESt) based at the Michael E. DeBakey VA Medical Center and Baylor College of Medicine in Ho…
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In this three part special, Dr John Fitzsimons speaks with international experts on the topic of diagnostic safety, the theme of the 2024 World Patient Safety Day. In part one, Professor Eva Doherty Eva speaks with us about the psychology of diagnoses, including the impact of cognitive biases and the human factors elements in the diagnostic process…
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In episode 18 we hear a patient (Matthew) share their story after a receiving a sudden and unexpected diagnosis. Matthew shares his diagnostic journey as a young adult who had little experience with the healthcare system, to finding his voice and becoming more actively involved in his care. We also hear from GP Dr John Brennan. John shares the role…
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Gerry Clerkin has been leader in quality and patient safety in the healthcare system in Ireland for the past 22 years. He has worked in healthcare since 1980, when he commenced his training as a student psychiatric nurse. In this episode of Walk and Talk Improvement, we explore a lifetime of lessons with Gerry on caring for people, just culture and…
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Close your eyes and imagine this: You’re a surgical nurse in general theatre. It’s the end of a long shift and you’re scrubbed in for your last case. The surgeon has closed up the patient when you realise the instrument count is incorrect and the patient is now already in recovery. What do you do next? In episode 16, we hear from Teresa Donnelly, w…
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What does perfectionism look like to you? At some point in our lives we all have experienced perfectionism in some way or another. In the extreme, perfectionist qualities can lead to significant stress and anxiety on the individual and on the team. In this episode, Professor Eva Doherty Eva speaks with us about perfectionism in the workplace and th…
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If you work in patient safety, you may have heard the name Margaret Murphy. She is one of the first patient partners in Ireland and has spent her life advocating for patients, their families and healthcare staff. Margaret is the External Lead Advisor for the WHO’s World Alliance for patient safety, a network of 400 patient safety champions from 52 …
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As a healthcare professional, you’ll likely have heard the public awareness campaign for sepsis. You may be wondering what are the latest resources and tools to help you identify or diagnose the symptoms of sepsis and what you can do to improve patient outcomes. Join our guest Denise McCarthy, Assistant Director of Nursing for Sepsis to hear more. …
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What do you need to know about sepsis as a patient, carer or parent? How can you reduce your risk of getting sepsis? Join our guests Maeve Murphy, a busy working mother of three and a sepsis survivor and Denise McCarthy, an Assistant Director of Nursing for Sepsis, HSE to find out more. Hosted by: Juanita Guidera, Programme Manager - Staff Engageme…
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Engagement is the heart of building a culture of quality and patient safety. But how can we successfully engage with patients and staff to improve safety? In this episode, we speak with Professor Helen Bevan on inspiring creativity and innovation to help improve safety and quality of care. Helen is currently a professor of health and care improveme…
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This episode continues the conversation on the impact of patient partnership on the development of the HSE National Clinical Guidelines for Post Mortem Examination Services. In this episode, we speak with Mary Vasseghi and Christine Fenton, who share an insight into their lives, motivation and experience as patient partners. Through their stories, …
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Deconditioning is a harm hidden in plain sight. It may be 10 or 100 times more prevalent than falls or pressure ulcers. In this episode of “Walk and Talk Improvement” we discuss how through deconditioning, we are unintentionally “killing patients with kindness”. Our three guests are nursing leaders who are spearheading social movements across the w…
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In this episode, we explore the impact of patient partnership on the development of the HSE National Clinical Guidelines for Post Mortem Examination Services, why patient partners become involved and what you can do as a leader to create meaningful engagement. Featuring: Professor Linda Mulligan, Chief State Pathologist Mairie Cregan, member of Pat…
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In this episode, we are speaking with two leaders in nursing and midwifery about how they are creating a culture of safety for people, with a particular focus on women and babies in maternity services across Ireland and Northern Ireland. Our two guest’s share: Their examples of how they are overseeing and improving services. Times when things didn’…
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Summary: In this podcast episode, we're exploring the importance of effective leadership and governance to improve patient safety. Hosts: Roisin Egenton, Programme Manager (Strategy), National Clinical Director, Quality and Patient Safety, HSE Guests: Dr Orla Healy, National Clinical Director, Quality and Patient Safety, HSE Dr Colm Henry, Chief Cl…
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In this episode, we’re focusing on Human Factors. You’ll hear about: The important role that Human Factors plays in designing safer healthcare systems for everyone. How knowing about Human Factors can impact on the way we think and work and in turn, on our well-being and job-satisfaction. What is happening right now in the Irish health service in r…
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“No data without stories, no stories without data” Summary: In this episode, we cover how data can be used for assurance and improvement. You’ll hear how combining different types of data presented in the right way can help boards and committees in leading and overseeing healthcare organisations in quality and patient safety. We’ll also hear the im…
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Recognising the deteriorating patient Summary: In this episode, we’re exploring improvement efforts to address one of the most common causes of patient harm: recognising and responding to the clinically deteriorating patient. Topics include the importance of clinical judgement; communication between staff as well as communication with patients and …
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Stories, insights and learning from healthcare colleagues Summary: In this podcast episode, you’ll hear from 5 healthcare colleagues on what staff engagement means to them, and how colleagues within teams are using it to provide peer to peer support. We also hear from leaders from leaders on the value of staff engagement, and how and why they suppo…
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The importance of patient partners: Summary: This episode focuses on partnering with patients, service users and carers. You’ll hear more about how to capture patient stories and why they matter to our healthcare services. Topics include: learning and applying quality improvement, capturing the voice of service users and how patients, service users…
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This All Ireland podcast aims to improve patient care by capturing the personal stories of people who work in and use health services regarding patient safety and quality improvement. The series is co-produced by patient partners and members of the Health and Social Care Quality Improvement (HSCQI) Northern Ireland and HSE National Quality and Pati…
  continue reading
 
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