Best Pete Goulding Podcasts (2025)

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#720: Building stronger customer relationships using AI with Noah Zamansky, Stitch Fix 22:44

1d ago22:44

22:44

AI can create immersive, human-centric experiences that not only drive sales but also foster enduring brand relationships in a rapidly evolving market. Today we’re going to talk about how AI-driven personalization allows retailers to move beyond generic experiences, crafting unique interactions that resonate with individual preferences and behavior…

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#719: Composable Customer Data Platforms with Tejas Manohar, Hightouch 26:37

4d ago26:37

26:37

Are you building your customer data strategy around your goals, or are your goals constrained by your data platform? Agility in today’s marketing technology landscape isn’t just about speed—it’s about flexibility. Brands need data architectures that adapt to their needs, not the other way around. And with the right approach, that agility can fuel p…

1
Julia Louis-Dreyfus (Re-Release) 1:45:37

6d ago1:45:37

1:45:37

From the YMIW Vault, it's the re-release of Julia Louis-Dreyfus making it weird! Learn more about your ad choices. Visit megaphone.fm/adchoicesBy Pete Holmes

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#718: Building trust while building a brand with Meika Hollender, Nara Organics 27:26

6d ago27:26

27:26

When consumer trust is more fragile than ever, how can brands, particularly in highly scrutinized categories like infant nutrition, utilize the latest approaches to not only build trust but also deepen consumer relationships? Agility requires not only adapting to evolving consumer expectations and technological advancements but also maintaining eth…

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Ep.134 - The Road to Reformation: Wars and Rumours of Wars 47:57

6d ago47:57

47:57

Click here to text us your thoughts and questions! To many, the sixteenth century reformation conjures up almost romantic images of sacrifice, heroism and courage far beyond the call of duty. And yet there was a darker side to all the heroics and sacrifice. A side of brutal conflict, of hostile intolerance, and violent partisanship. The German Peas…

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Ep.154 - Can the Wallabies snap their 62-year drought at Ellis Park? 44:02

7d ago44:02

44:02

The Springboks team has been named, and master coach Rassie Erasmus is up to his usual tricks, choosing to name his squad 72 hours before he had to in an attempt to put the Wallabies off. Christy Doran and Matt To'omua discuss the tactics needed from the Wallabies against the World Champions in The Rugby Championship opener and just how Joe Schmidt…

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#717: Understanding customers by simulating them first with Mike Taylor, Ask Rally 28:28

8d ago28:28

28:28

Is the most effective way to understand real human behavior to simulate it first? Agility requires a willingness to test ideas that sound strange at first—like asking bots to act more human by narrowing their point of view, or treating synthetic personas as real sources of insight. But when applied correctly, this thinking unlocks entirely new ways…

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We Made It Weird #224 1:25:22

10d ago1:25:22

1:25:22

BONUS EPISODE! Every Friday, Pete and Val make it weird together! Learn more about your ad choices. Visit megaphone.fm/adchoicesBy Pete Holmes

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#716: Streamlining brand partnerships with Alan Gould, Mutual Markets 26:44

11d ago26:44

26:44

What if building a brand partnership with a major entertainment property could happen in 5 minutes instead of 6 months—and drive 10x better results? What would that change for your marketing strategy? Today I’m joined by Alan Gould, CEO of Mutual Markets. Alan is at the forefront of a major shift in digital marketing and advertising—using AI to red…

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Ep.133 - The Road to Reformation: Fugitives, Heretics and Heroes of the English Reformation - English Reformation Pt.3 1:08:08

13d ago1:08:08

1:08:08

Click here to text us your thoughts and questions! William Tyndale, Hugh Latimer, Nicholas Ridley, Anne Boleyn, John Jewel and John Foxe all carried one thing in common; they each became significant voices in the ongoing growth and development of the English Reformation. From the dogged tenacity of Tyndale, who spent the best part of twelve years o…

1
Steph Tolev 1:43:58

13d ago1:43:58

1:43:58

Steph Tolev (new special Filth Queen on Netflix!) makes it weird! SUPPORT OUR SPONSORS Thank you VITA COCO for being our official ON SET BEVERAGE Get 25% off and get Vita Coco shipped to your door by using code WEIRD20 https://vitacoco.com THE PERFECT JEAN Get 15% OFF your order Promo Code: NOHARDPANTS https://theperfectjean.nyc LMNT Get a FREE sam…

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#715: Increasing speed to insights with Sid Banerjee, Medallia 29:32

13d ago29:32

29:32

What could your CX teams do to strategically move your brand forward if they weren’t tethered to dashboards? Agility requires CX teams to move beyond reactive reporting and embrace proactive insight delivery. In an era where insights are instantly available through conversational AI, the strategic role of CX is about to shift—big time. Today we’re …

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Ep.153 - Wallabies deny Lions series clean sweep, Lynagh set to miss TRC 49:57

15d ago49:57

49:57

The Wallabies have prevented a series whitewash against the British and Irish Lions with a gutsy win in the third Test. Joe Schmidt's line-up changes and a different attitude from the players meant that the victory has given plenty of confidence moving forward. Christy Doran and Matt To'omua wrap up the highs and lows of the Lions series and look a…

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#714: Keeping up with e-commerce evolution with Lena Moriarty, eTail and Worldwide Business Research 20:40

15d ago20:40

20:40

One thing is for certain: the world of e-commerce never sits still. But what should retailers be paying attention to now? Agility requires not only adapting to changing consumer behaviors but also anticipating them. It's about proactively shaping the future of retail, not just reacting to it. Today, we're going to talk about navigating the ever-shi…

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We Made It Weird #223 1:15:05

18d ago1:15:05

1:15:05

BONUS EPISODE! Every Friday, Pete and Val make it weird together! Learn more about your ad choices. Visit megaphone.fm/adchoicesBy Pete Holmes

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#713: Agentic AI that improves the customer experience, with Manisha Powar, Qualtrics 26:36

18d ago26:36

26:36

Agility requires more than just speed—it demands relevance and empathy, especially when AI is stepping in to play a bigger role in the customer experience. What if the problem isn’t that AI moves too slowly—but that it moves without context, without empathy, and without earning trust? Today we’re going to talk about how Agentic AI is changing that—…

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Harvey Guillén 1:51:20

20d ago1:51:20

1:51:20

Harvey Guillén (What We Do in the Shadows!) makes it weird! SUPPORT OUR SPONSORS Thank you VITA COCO for being our official ON SET BEVERAGE Get 25% off and get Vita Coco shipped to your door by using code WEIRD20 https://vitacoco.com THE PERFECT JEAN Get 15% OFF your order Promo Code: NOHARDPANTS https://theperfectjeannyc.com MUDWTR Get up to 43% O…

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#712: Compounding returns on your marketing campaigns with Chris O'Neill, GrowthLoop 30:22

20d ago30:22

30:22

If your marketing grew like a dividend-reinvestment plan, would you still let a quarterly target dictate every decision? Agility requires stacking returning gains faster than the market changes—think compound interest, but for marketing campaigns. Today we’re going to talk about the Compound Marketing Engine, agentic AI, and why “data-driven” still…

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Ep.132 - The Road to Reformation: Elizabeth and England’s Reform— English Reformation Pt.2 38:26

20d ago38:26

38:26

Click here to text us your thoughts and questions! Elizabeth stands as the longest reigning Tudor monarch. From being crowned queen of England on the death of her half sister Mary I in 1558, she reigned a remarkable 44 years on the throne. Having no heir, Elizabeth I was not only the longest-reigning Tudor monarch, she was also the last reigning Tu…

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Ep.152 - Lions claim series after dramatic, controversial call sinks Wallabies 36:49

21d ago36:49

36:49

The series is done, the Lions have won, and everyone in the rugby world is mad about one thing or another after a dramatic, epic second Test that saw the Wallabies' hearts broken at the MCG. Christy Doran and Matt To'omua unpack all the fallout from THAT non-penalty, give their views on whether the decision was the right one, debate whether the Aus…

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#711: Making accessibility a priority with Make Paciello, AudioEye 30:14

22d ago30:14

30:14

The 35th anniversary of the Americans with Disabilities Act (ADA) was July 26, so today's episode is a special one. Most companies obsess over SEO, performance, and conversion rates—but overlook 25% of their audience entirely. Why do so many businesses miss the opportunity to serve users with disabilities, and what are they leaving on the table? To…

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We Made It Weird #222 1:00:59

24d ago1:00:59

1:00:59

BONUS EPISODE! Every Friday, Pete and Val make it weird together! Learn more about your ad choices. Visit megaphone.fm/adchoicesBy Pete Holmes

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#710: Empowering Employees to Lead Meaningful Change from Within with Steven Malony, CEO of Belkin 29:06

25d ago29:06

29:06

How often do big, meaningful shifts inside a company actually start small? And more importantly, how do you avoid squashing them before they have a chance to grow? Agility requires more than vision—it requires giving your team the power to act on that vision. Today we’re going to talk about how a global company like Belkin empowered its employees t…

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#709: The state of CX and the value of hyperpersonalization with Adrian Swinscoe, Punk CX Podcast 1:01:13

26d ago1:01:13

1:01:13

Agility requires that brands have a fundamental understanding of why they’re doing things, and what customer expectations are, rather than chasing trends and implementing the latest tech. Without this, customer satisfaction will continue to slide, and brands won’t be any closer to knowing what to do to solve for that. I am here in Edinburgh with my…

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Justin Willman Returns 1:48:05

27d ago1:48:05

1:48:05

Justin Willman (Magic Lover on Netflix now!) makes it weird! SUPPORT OUR SPONSORS Thank you VITA COCO for being our official ON SET BEVERAGE Get 25% off and get Vita Coco shipped to your door by using code WEIRD20 https://vitacoco.com LMNT Get a FREE sample pack Promo Code: WEIRD https://drinklmnt.com/weird RITUAL 25% OFF your first month https://r…

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#708: How commerce media is changing advertising with Eric Brackmann, Koddi 28:15

27d ago28:15

28:15

If you think commerce media is just a buzzword or a trend, think again. It’s reshaping the ad landscape—fueled by AI, first-party data, and sector-specific solutions that leave the legacy one-size-fits-all approach in the dust. What’s coming next? Grocery? Autos? Quick commerce? If your brand isn’t already exploring commerce media, it’s probably fa…

1
Ep.131 - The Road to Reformation: Henry, Edward and Mary—English Reformation Pt.1 51:12

27d ago51:12

51:12

Click here to text us your thoughts and questions! Who was Henry VIII and how did he come to power? Why did his marriage to Catherine of Aragon get into to trouble? Who was Anne Boleyn and why did she become such a significant influence among the Protestants and yet simultaneously such a thorn in Henry’s side? How did Henry’s only son Edward influe…

1
Ep.151 - Do-or-die for Wallabies as Lions go 1-0 up, where to next for Schmidt and Glen Ella joins the podcast 52:08

28d ago52:08

52:08

The Wallabies face a must-win Test against the Lions in Melbourne after going down in the first game in Brisbane, where there were patches of good play, but the tourists' victory was never threatened. Christy Doran and Matt To'omua discuss the fallout from the series' opener and what changes Australia needs to make, and rugby legend Glen Ella joins…

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#707: Building ROI in the Creator Economy with Brit Starr, CreatorIQ 25:52

29d ago25:52

25:52

Agility requires marketing leaders to evolve from campaign-based thinking to relationship-based strategy—especially when working with creators who influence not just clicks, but for a meaningful connection with customers. Today we’re going to talk about the creator economy and how brands like PepsiCo, Unilever, and more are leaning into long-term c…

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#706: Building more connected digital experiences with Eric Stine, CEO of Sitecore 29:45

1M ago29:45

29:45

If the web is no longer one-size-fits-all and instead geared towards segments of one, how do brands avoid creating a thousand disconnected experiences, and manage each experience effectively? Agility requires embracing both technology and customer behavior shifts at the same time—without losing your brand voice. Today we’re going to talk about how …

1
Jason Sudeikis (Re-Release) 3:03:36

1M ago3:03:36

3:03:36

From the YMIW Vault, it's the re-release of Jason Sudeikis making it weird! Learn more about your ad choices. Visit megaphone.fm/adchoicesBy Pete Holmes

1
#705: What happens to your KPIs when both CLV and Customer Acquisition Costs rise? With Jamie Domenici, Klaviyo 24:43

1M ago24:43

24:43

Customer lifetime value is a critical KPI, but with customer acquisition costs rapidly rising, what can brands do to successfully build long-term value for the business? Agility requires seeing past vanity metrics to the durable value hidden in customer relationships. When customer acquisition costs climb and privacy affects easy targeting, only ni…

1
Ep.130 - The Road to Reformation: Knox and the Fire of Scotland 55:07

1M ago55:07

55:07

Click here to text us your thoughts and questions! Scotland was a land of religious conflict and tension long before the sixteenth century reformation and the arrival of such thunderbolts as George Wishart and John Knox. As early as the late 14th and early 15th centuries, Scotland experienced heavy influence from the Lollards—followers of John Wycl…

1
Ep.150 - Lions fever ahead of first Test, Lynagh poised to wear Wallabies No.10 as Schmidt rolls the dice 42:49

1M ago42:49

42:49

After 12 long years for the Wallabies, the time has finally arrived with the first British and Irish Lions Test just days away, and not only is excitement building among fans, but there is a bit of shock news on the Australian selection front with Tom Lynagh set to be handed the key No.10 jersey. Christy Doran and Matt To'omua are joined by former …

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#704: Delivering personalization at scale with Yaniv Navot, Mastercard 31:05

1M ago31:05

31:05

With all the data at our fingertips, why do so many companies still struggle to deliver truly personalized experiences at scale? Agility requires being able to cut through the noise of data and culture shifts to deliver experiences that truly resonate with each individual. Today we’re going to talk about personalization maturity, the role of machin…

1
We Made It Weird #221 1:36:17

1M ago1:36:17

1:36:17

BONUS EPISODE! Every Friday, Pete and Val make it weird together! Learn more about your ad choices. Visit megaphone.fm/adchoicesBy Pete Holmes

1
#703: How AI and Deep Learning is affecting advertising with Jaysen Gillespie, RTB House 27:36

1M ago27:36

27:36

Are we on the brink of advertising becoming too smart for its own good, or is Deep Learning finally getting us closer to what customers actually want? Agility requires us to constantly evaluate how technology like AI reshapes the relationships between brands and consumers—sometimes for better, sometimes for far more complex. The advertising landsca…

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#702: What it takes to keep customers loyal with Anna Convery, Verint 29:52

1M ago29:52

29:52

Does your brand deliver answers faster than your customer can send a text message? Agility in CX is about answering customers before they finish the thought. If you can’t evolve at that pace, you’re already behind. Today we’re going to talk about what Verint’s brand‑new 2025 State of Customer Experience report tells us about loyalty, automation, an…

1
Sabrina Zohar 2:12:48

1M ago2:12:48

2:12:48

Sabrina Zohar (The Sabrina Zohar Show!) makes it weird! SUPPORT OUR SPONSORS Thank you VITA COCO for being our official ON SET BEVERAGE Get 25% off and get Vita Coco shipped to your door by using code WEIRD20 https://vitacoco.com TUSHY Get 10% off first bidet with promo code WEIRD https://hellotushy.com DAD GRASS Get 20% OFF with promo code WEIRD h…

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#701: No-Code as a Strategic Weapon, with Aytekin Tank, Jotform 24:29

1M ago24:29

24:29

If your team spends half its days searching for documents and filling out spreadsheets you built years ago, how long will it be before your competitors automate you out of business? Agility requires turning busywork into bandwidth so people can collaborate and think strategically instead of shuffling pixels. Today we’re exploring how no-code platfo…

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Ep.129 - The Road to Reformation: Rome Bites Back (The Counter Reformation) 45:33

1M ago45:33

45:33

Click here to text us your thoughts and questions! Accounts of the reformation are often wonderful, even glamorous, courageous and adventurous but predominantly centred around the rise and development of Protestantism. But what did that mean for the then established Roman Catholic Church? How did the Pope react to the burgeoning influence of Luther…

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Ep.149 - Lolesio out of Lions series after Wallabies scrape home, so who steps in? 50:46

1M ago50:46

50:46

The Wallabies only just scraped over the line against Fiji in their first Test of the season, but the big news to come out of the game was that Noah Lolesio will miss the three Tests against the British and Irish Lions after requiring neck surgery. Christy Doran and Matt To'omua unpack the performance and who is going to replace Lolesio at No.10. P…

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#700: Winning and retaining the distracted consumer with Kelsey Chickering, Forrester 21:13

1M ago21:13

21:13

If your brand can’t hold a consumer’s focus for eight seconds, what makes you think you deserve nine? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility isn’t speed for speed’s sake; it’s the discipline of staying useful while everythi…

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#699: Being real about synthetic personas with Narek Vandanyan, Prelaunch 23:29

2M ago23:29

23:29

Marketers spend a fortune trying to understand their audience, conducting surveys, focus groups, and market research—but what if they could just ask their ideal customer directly? With synthetic personas, that’s now possible. But how reliable are they? And how far can we really take this technology? Joining me today is Narek Vardanyan, CEO of Prela…

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Moshe Kasher #2 (Re-Release) 2:03:02

2M ago2:03:02

2:03:02

From the YMIW Vault, it's the re-release of Moshe Kasher making it weird! SUPPORT OUR SPONSORS KINOBODY Promo code WEIRD for 20% OFF https://kinobody.com LMNT Get a FREE sample pack Promo Code: WEIRD https://drinklmnt.com/weird Learn more about your ad choices. Visit megaphone.fm/adchoicesBy Pete Holmes

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#698: Staying customer-centric in the race to adopt agentic AI with Stephanie Liu, Forrester 22:30

2M ago22:30

22:30

We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. If your AI roadmap doesn’t include your customer, is it really a roadmap—or just a bridge to nowhere? Agility requires remembering who pays the bills: the customer. When shiny new tech shows u…

1
Ep.128 - The Road to Reformation: The Anabaptist Problem 43:49

2M ago43:49

43:49

Click here to text us your thoughts and questions! One of the pondering questions that arose out of the reformation was that of the Anabaptist’s. Who were they? Why were they so vilified? What led both Catholic and Protestants alike to despise them as much as they did with equal animosity? Were they truly heretics or simply misunderstood? This week…

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Ep.148 - Lions mania as Wallabies look to Fiji first - with Scott Sio 51:00

2M ago51:00

51:00

Australia is in the grip of Lions Mania, with the British & Irish Lions beginning their tour Down Under with a big win over the Western Force as they gear up to take on a Wallabies team preparing to first face Fiji. Christy Doran and Matt To'omua unpack all the drama from the weekend - including a Perth ground announcer's cheeky dig at the Lions' S…

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#697: Building the total experience for customers with AJ Joplin, Forrester 23:10

2M ago23:10

23:10

Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and m…

1
Maya Rudolph (Re-Release) 2:59:51

2M ago2:59:51

2:59:51

From the YMIW Vault, it's the re-release of Maya Rudolph making it weird! SUPPORT OUR SPONSORS KINOBODY Promo code WEIRD for 20% OFF https://kinobody.com LMNT Get a FREE sample pack Promo Code: WEIRD https://drinklmnt.com/weird SHAKTI MAT Code WEIRD30 for 30% OFF https://shaktimat.com APOLLO Get 10% OFF your order https://apolloneuro.com/weird Lear…

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