As a small business owner, you’re living in the middle of a battlefield—strategies, tech, and advice are coming at you faster than ever. It’s chaos out there, and it’s only getting crazier. The question is: How do you cut through the noise and WIN? That’s where we come in. Rich Gee, one of the world’s top business coaches, and BJ Flagg, a brand marketing legend, are here to help you crush it. We keep every episode short, sweet, and PACKED with the insights you need to dominate your market an ...
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The clothes do not make the man. You should never judge someone by their cover and it’s never fair to assume that someone is rich because they wear a suit or that someone is poor because their shoes have holes in them or their clothes are worn and torn.
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What would happen if several entrepreneurs entered a room and begin to discuss their process of being successful? Except; these aren't your normal success stories! Would that be interesting to watch? Join us as we Service the Overlooked and the Underserved. Wow, I guess you are Phamous Now.
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Tangular Irby is an education consultant and author. After caring for and eventually losing her mother to a terminal illness, she found herself reevaluating her own life’s purpose. She is the host of the “Legacy of our African American Lives” podcast where she interviews African American entrepreneurs who are committed to leaving their families a rich legacy of more than just money. Her mission is to help families bridge generational gaps through storytelling. If we do not share our family t ...
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408 - The Customer Journey Makeover - Optimize Every Touchpoint for Success
22:59
22:59
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22:59The customer journey is the backbone of any small business. Today, we’re mapping out and enhancing every interaction to drive loyalty and growth for YOUR business.
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407 - Winning Customer Loyalty - Create Raving Fans Who Never Leave
19:25
19:25
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19:25Loyal customers are the heartbeat of any small business. Today, we’re unlocking proven ways to turn one-time buyers into lifelong clients.
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We're pumped about our growth mindset—it’s a total game-changer for entrepreneurs! Mindset drives everything in business. Today, we’re tackling Growth Mindset vs. Fixed Mindset—why it matters and how it shapes success. This isn’t just motivational fluff. It’s about real choices that push your business forward. Let’s dive in!…
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405 - Apple WWDC 2025 - The Highs and Lows
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20:32Apple’s updates often set the tone for the industry, and with AI becoming more integrated into everyday tools, it’s crucial to understand how these changes can benefit - or potentially challenge - your business operations.
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404 - Micro-Influencers - Powerful Marketing for Small Businesses
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19:16Let’s set the stage: Micro-influencers—folks with 1,000 to 100,000 followers—aren’t just mini-celebrities. They’re trusted voices in tight-knit communities. Why should small business owners like our listeners care?
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403 - Scaling Smart - Grow Your Business Without Losing Control
24:38
24:38
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24:38Some entrepreneurs scale like they’re in a racecar with no brakes - fast, reckless, and headed for a wall. We’re here to pump the brakes, steer smart, and map out a playbook that keeps growth and stability in the driver’s seat.
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402 - Burnout - A Business Strategy or a YOU Problem?
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20:26Today, we’re tackling a monster: Burnout – A Business Strategy or a You Problem? Is relentless hustle a badge of honor, or a giant red flag that leaders love to ignore?
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Today, we’re talking about the one rule in marketing that never changes: Stand Out or Get Ignored. If your brand blends in, it gets buried. We’re diving into how bold brands are flipping the script and winning.
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400 - 400 Episodes and Counting - The Power of Consistency
19:22
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19:22Today we’re popping the champagne for our 400th episode! We’re celebrating the power of consistency, how it’s built our podcast, and how it can build a legacy for any small business.
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399 - Your Company Doesn’t Need a Mission Statement, It Needs a Rally Cry
14:41
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14:41Today, we’re throwing mission statements in the trash and talking rally cries - why your business needs one to light a fire under everyone.
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398 - Fast Feedback - Listen To Your Customers - OR ELSE
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14:09Today we're diving into Fast Feedback - why your company isn't listening and is slowly dying because of it.
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397 - Quiet Branding - When Your Company Speaks Softly and Wins Big
22:08
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22:08Today we’re diving into Quiet Branding - how your company can speak softly and still win big by leveraging subtlety, humility, and authenticity to build unshakable brand trust.
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396 - Micro-Moments - Capturing Customers in 8 Seconds or Less
14:42
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14:42Today we’re diving into micro-moments - how to capture your customers’ attention in 8 seconds or less. Small businesses have seconds to hook their audience before they scroll away. If you blink, they’re gone. Let’s unpack why capturing these micro-moments is so crucial and how to do it effectively.
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395 - Are Too Many Offerings Killing Your Sales?
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20:08Too many small businesses think more products or services mean more revenue - but it can actually overwhelm customers. We’re seeing startups, consultants, even established brands clutter their lineups. And with that clutter comes confusion - confused customers rarely buy. So let’s dive in and see why having too many offerings can backfire.…
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Is in-person networking dead? There's been a significant drop in events since 2020 - Zoom is beating coffee or lunch meetups. Even formal groups like BNI and Gotham are shrinking. In any event, networking remains essential for small businesses - so let's discuss why this shift is happening.
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393 - How to Build a Resilient Business in Uncertain Times
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11:11New entrepreneurs, this one’s for you. Starting a business is already a bold move, and doing it in shaky times? That’s next-level grit. We’re breaking this down into four key areas today - with practical steps to help you thrive, not just survive.
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392 - Top 5 Mistakes Small Businesses Make with Vendors
13:53
13:53
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13:53Vendors are the backbone of so many small businesses, but we see owners tripping over the same issues again and again. The good news? These are fixable problems; we’re here to help you get it right.
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391 - Top 5 Mistakes Small Businesses Make with Technology
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16:33These mistakes can slow you down, cost you money, and even put your entire business at risk. And here’s the good news - these mistakes are entirely fixable. We see small business owners struggling with these tech issues every day, and with a few innovative changes, you can turn things around fast.
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390 - Top 5 Mistakes Small Businesses Make with Money
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14:22Today, we’re diving into the top five mistakes small businesses make with money. These mistakes can cost you time, money, and even the future of your business. These aren’t just theoretical issues - these are real, costly, and fixable problems that small business owners make daily. Once you know what they are, you can steer clear of them.…
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389 - Top 5 Mistakes Small Businesses Make with Employees
18:02
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18:02Today, we’re diving into small businesses' top five mistakes with employees. Mistakes that cost you time, money, and top talent. These aren’t just generic HR blunders. These are real, costly, and fixable issues that keep businesses from building strong, loyal teams.
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388 - Top 5 Mistakes Small Businesses Make with Clients
20:26
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20:26Today, we’re tackling the top five mistakes small businesses make with clients - which aren’t the old-school, outdated business faux pas. We’re talking about real, recent, and relevant mistakes that cost you customers, hurt your reputation, and keep you from scaling.
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387 - Emotional Intelligence - Your Secret Weapon for Success
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23:17What exactly is emotional intelligence, and why should small business owners care? EQ is the ability to recognize, understand, and manage your own emotions while also influencing the feelings of others. Every interaction—employees, customers, partners—requires emotional awareness.
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386 - The Big Takeaways - Wrapping Up 15 Books of Wisdom
20:43
20:43
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20:43Today’s episode is a little different—it’s a wrap-up of all the incredible books we’ve covered in the past few months. We read and reviewed 15 books! Instead of just running through each book summary, BJ and I want to chat, riff, and ask some questions to get us (and you) thinking. We’ve grouped them into categories to make it easier. So, if you’ve…
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385 - Why 'The Let Them Theory' Let Us Down
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20:45Today, we are discussing our final book of this series - and boy, are we finishing with a bang! The Let Them Theory by Mel Robbins. Find out why we didn't like it. Links: Nelson Mandela Poem The Obstacle Is The Way by Ryan Holiday
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384 - Crucial Conversations - Tools for Talking When Stakes Are High
26:58
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26:58Today, we’re diving into a book that every small business owner needs on their shelf—Crucial Conversations: Tools for Talking When Stakes Are High. If you’ve ever been in a situation where emotions are high, stakes are enormous, and you have no idea what to say, this book has answers. And as small business owners, those moments come up all the time…
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