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Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery, your essential resource for navigating the evolving world of Managed Service Providers
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Design a life first business that works even when you don't.
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🎙 Welcome to Rarified Air: Stories of Inspired Service, a podcast that takes you on a journey into the DNA of InterSystems. I will be your guide as we explore how our unparalleled commitment to customer service fuels limitless human potential. 🤝 Join us as we dive into the culture of InterSystems and share the stories of the people who make it all possible - our customers, partners, and employees. From helping healthcare providers improve patient outcomes to powering the world’s most importa ...
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Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by James Kernan and produced by Kernan Consulting.
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Welcome to The Atrómitos Way Podcast, where we candidly discuss the everyday challenges facing safety net health and human service providers, government agencies, philanthropies, and advocates. Our podcast will offer practical, easy-to-implement solutions to long-standing and emerging problems and highlight innovative ideas from fearless thought leaders nationwide.
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PublicPowerX is the new podcast from the American Public Power Association where key vendors and service providers explain their role in keeping public power safe, reliable, and secure. Subscribe to this feed to get these stories from public power’s service providers as they become available. If you are a company that does business with public power utilities and would like to host an episode of Public Power X, go to publicpower.org/podcasts to learn more.
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The MSP Sales Podcast digs into the philosophy, strategy, sales training, and techniques that allow a managed service provider to meet their maximum sales potential. For managed service providers who want to scale, we’ll discuss the critical systems that must be in place for every MSP to succeed. We’ll be joined by industry specialists in the IT industry to offer their expert insights. Hosted by Brian Gillette, his own unique and proven empathy-driven sales philosophy has helped generate mil ...
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Elevate Technology is your best partner to handle all your IT needs and requirement. They are assisting many businesses to achieve their target by serving them with the best IT solutions. Some of their top-rated services are Fully Managed IT services, Co-Managed IT services, Cloud Solutions, Voice and Data etc. Due to the highest quality solutions, Elevate Technology is one of the best Managed IT Service Providers in Brisbane.
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Step behind the scenes of digital marketing with Sam Ashrafi, founder of AdExpert.io. In this podcast, Sam shares real-world strategies, SEO secrets, and Google Ads insights that drive results for local businesses, e-commerce brands, and service providers across the U.S. From campaign breakdowns and industry updates to client stories and conversion-boosting tactics, this is your no-fluff guide to mastering modern marketing. Whether you’re a business owner or a fellow marketer, you’ll walk aw ...
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Talking About Kids is a weekly podcast for parents, educators, and direct service providers that explores the latest information on issues impacting children and adolescents, from preventing bullying to unlocking creativity. Hosted by R. Bradley Snyder, author of The 5 Simple Truths of Raising Kids, each episode presents a new topic and introduces listeners to authors, academics, and visionaries from around the globe.
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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Pull up a chair in our virtual conference room as we chat with industry experts about collaboration and experience technology. We explore the latest audio visual and unified communications solutions designed to create better user experiences. Brought to you by AVI-SPL. AVI-SPL is a global technology solutions leader that ignites confidence and curiosity. We provide unmatched audio visual and unified communications services for IT. Visit avispl.com to explore how we can help you.
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Welcome to Beyond Booking, Situ’s podcast series offering expert insights and practical advice for serviced accommodation bookers and providers. Join us as industry leaders share their knowledge, helping you navigate the world of corporate housing with confidence. Discover more at https://www.staysitu.com/
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The Managed Services space can be a challenging place to build a business. Tune in to hear industry experts talk about topics that are on the minds of MSPs in the Peer Groups. Our hosts come from working in the trenches at Managed Service Providers, and are active MSP Peer Group facilitators that have conversations with dozens of MSPs each month. Topics we will cover will include finance, pricing, sales, marketing, running the business, legal, and pretty much anything MSPs are talking about.
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PEI Group’s ‘Private Equity Spotlight’ podcast illuminates the latest trends in private equity across fundraising, portfolio management, deals, regulation and more. Get a front-row seat with our award-winning journalists from publications including Private Equity International, Private Funds CFO, Buyouts and PE Hub, as they interview the industry’s biggest personalities and dig deep into the dynamics affecting LPs, GPs and service providers. Available wherever you get your podcasts.
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The McKinsey on Healthcare Podcast features conversations with McKinsey and other industry experts on the challenges, strategies, and innovations shaping the healthcare industry. Hear perspectives on navigating the changing healthcare environment, embracing opportunities and disruptions, and preparing for the future of healthcare across the globe.
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We are an association of experienced and knowledgeable tree specialists aiming to satisfy the requirements of our customers with sincerity. Our clients have applauded us as seasoned providers of tree trimming, tree removal, stump grinding, and land clearing services.
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Next in Nonprofits interviews nonprofit leaders and service providers to keep you up to date with the best ideas in social good. Learn more at nextinnonprofits.com/podcast
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Clients on Demand with Russ Ruffino teaches coaches, service providers, and thought-leaders how to attract the right clients, at the right price, anytime they want. We’re here to answer one question: “How can you build a sustainable business that changes the world AND gets results for clients…without sacrificing your freedom?” If you want to know the answer, subscribe to our podcast and we'll see you there.
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The Speakeasy Podcast dives deep into the systems shaping life in Saskatchewan — from housing and health care to justice and harm reduction. Through honest conversations with lived experience leaders, service providers, and policy thinkers, we explore what’s broken, what’s working, and what’s possible.
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Providence started as a dream, moved to a living room, and spread from place to place, town to town, heart to heart, and life to life…until now. We are not a part of a denomination, we have always seen God astound us when we step out in faith, and we believe that God’s best days for us are in the future. We always have room for you. We hope that we can partner together in bringing the light of Jesus to dark places in this region and world. You are welcome anytime to come and join the celebra ...
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Each week we invite one of the biggest guests in the world of magic to maroon themselves on a desert island. They are allowed to take with them 8 tricks, 1 book, 1 banishment and 1 non magic item that they use for magic! We discuss their 'can't live without' lists and why those items were chosen. Episodes are uploaded every Friday and are available via all Podcast service providers! To find out more about the team behind Desert Island Tricks, please visit: www.alakazam.co.uk
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A podcast that interviews leaders from insuretech and insurance to get up-to-date ideas and perspectives on how technology is disrupting and transforming the industry. We bring stories, trends, and useful insights to our audience from carriers, insuretechs, service providers, and various industry groups. New episodes feature people who are on the forefront of inventing, using, developing, or transforming the insurance world through applied technology. FNO: InsureTech is created and produced ...
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Every creative deserves to turn their craft into a business that brings them joy and profit. Here you'll find a no-BS approach to what it takes to put the business first, prioritizing the systems and strategies that will actually move the needle and ensure your creative business is profitable rather than an expensive side-hustle. Your host is Colie James, a Disney-loving family photographer, and filmmaker turned Workflow and Automations Guru who helps creative service providers automate thei ...
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Made by EMS educators, for EMS educators and providers alike! We will discuss everything EMS, including education theories and practices, current and future field practices, and EMS advocacy.
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Human-curated AI podcast for a lightweight technology discussion. I am a Network Engineer with two decades of experience working with Fortune 500 enterprise clients and tier 1 service providers. I also, operate a YouTube channel called SDN Tech Forum, where I share my knowledge and expertise on the latest networking technologies. My channel covers various topics, including Cisco SDA, SD-WAN,, Meraki, Thousandeyes, AWS, IoT, Cybersecurity, and more.
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Welcome to the Ideal Client Attraction Podcast with Helen Tudor, the show designed for coaches, consultants, and service providers ready to stop guessing and start effortlessly attracting dream clients. Join Helen each week for actionable strategies, powerful insights into marketing messaging, and soulful conversations on energy alignment that’ll have your business feeling as good as it performs. No burnout tactics, just smart, aligned growth strategies that actually work. Ready for clarity, ...
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Welcome to the Homeless Unfiltered Podcast, hosted by Mark Horvath—the most raw, unfiltered podcast on homelessness you'll find. Get ready for real stories from people with lived and living experiences of homelessness, along with eye-opening insights from service providers, policymakers, and advocates. We dive deep into the hard truths, exposing both wins and failures in the fight against homelessness. This podcast will challenge you, inspire action, and spark change. Tune in and learn how t ...
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Systems Rehab | Systems and Strategies for Online Service Providers
Kenniqua Lewter - Systems Strategist and HoneyBook Educator
Welcome to Systems Rehab - the podcast where we diagnose, treat, and revive the systems running your business! If you're tired of scattered workflows, clunky processes, and feeling like you're drowning in admin work, you're in the right place. I'm Kenniqua Lewter, your Systems Strategist, and Honeybook Educator, and I help online service providers go from overwhelmed to optimized with simple, streamlined solutions. Each week, we're breaking down the bad habits, broken processes, and bottlene ...
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This podcast was created for female business owners, coaches, and service providers to answer this question: how can I take what I already know, turn it into a short and simple self-published book, then leverage that book into six and seven figures and beyond? That's the question and this podcast is the answer. Welcome to The Author Entrepreneur Podcast!
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Marketing is like taking your vitamins. If you don't do it daily, you're bound to get sick. This show serves up a daily dose of marketing advice for consultants and service providers. Tune in every day to keep your business healthy and strong.
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The Vertical Space is a podcast at the intersection of technology and flight, featuring deep dives with innovators, early adopters, and industry leaders. We talk about the radical impact that technology is creating as it disrupts flight, enabling new ways to access the vertical space to improve our lives - from small drones to large aircraft. Our guests are operators and innovators across the value chain: airframers, technologists, data and service providers, as well as end users.
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Coaches, service providers, and visionary entrepreneurs ready to turn big ideas into thriving empires, welcome to your new home. Join Authority Positioning Strategist Samantha Riley, who brings over 30 years of business-building experience. Each week, she pulls back the curtain on strategies designed to grow and scale highly successful businesses. You’ll hear from industry-leading experts revealing what’s working right now, as well as behind-the-scenes business chats with her husband Leon, w ...
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TubbTalk: Wired for Connection is a women-led spinoff of TubbTalk: The Podcast for Managed Service Providers. Wired for Connection was created to amplify the diverse, underrepresented voices shaping the IT & MSP industry. Unlike traditional MSP podcasts focused on tools and tactics, we dive into the real, human stories of those redefining leadership in tech.
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CDW Canada Tech Talks: Discussing the Latest Technology Innovations Experts from CDW and our partners tackle hot topics including generative AI, FinOps, the new cybersecurity landscape and more.
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A podcast for professional service providers -- Coaches, Trainers, Speakers and Consultants
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Welcome to "Heart And Profit," where I equip coaches and service providers with the insights and strategies needed to achieve unapologetic success. Each episode is a deep dive into the personal stories, tips, and proven techniques that help you build a thriving high-ticket coaching business. Hosted by Eugene Berezin, "Heart And Profit" blends personal experiences with expert advice, guiding you through the intricacies of developing a strong personal brand and creating high-value services. Yo ...
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As heard on the Check A Pro Radio Show, this is the Koala Insulation Podcast! The Koala Insulation podcast is designed to provide information on energy efficient products for your attic such as insulation, solar attic fans, and stairway insulators. Show produced and hosted by Check A Pro, your local source for pre-qualified service providers.
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Welcome to "The Macro AI Podcast" - we are your guides through the transformative world of artificial intelligence. In each episode - we'll explore how AI is reshaping the business landscape, from startups to Fortune 500 companies. Whether you're a seasoned executive, an entrepreneur, or just curious about how AI can supercharge your business, you'll discover actionable insights, hear from industry pioneers, service providers, and learn practical strategies to stay ahead of the curve.
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Raising Tech is your guide to understanding the role technology plays in your community, where to invest to transform culture, and how to bring your team and residents along the journey. Tune in to explore the latest tech trends, dive into hot topics, and hear from industry experts, community leaders, and innovative vendors shaping the senior living tech landscape. Each episode is packed with practical insights and real-world stories to help you spark change and level up your community’s tec ...
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Rhode Island PBS Weekly is a Newsmagazine anchored in journalism that searches for truth and examines today's most important regional and local issues. Viewers are introduced to individuals, ideas and places in Rhode Island and beyond that they won't see anywhere else.
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Welcome to The B2B eCommerce Show – a hub for leaders, innovators, industry experts, and newbies to explore the fast-paced world of digital commerce. Hosted by respected thought leader Justin King, this podcast delves into the strategies, challenges, and successes shaping how manufacturers, distributors, and service providers thrive online. Each episode features insightful conversations, practical advice, and compelling stories from pioneers driving digital transformation in the B2B eCommerc ...
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The Modern Facilities Management Podcast is your premier resource for insights, trends, and best practices in the ever-evolving world of Facilities Management. Hosted by Griffin Hamilton, this show features conversations with thought leaders, service providers, and tech innovators who are shaping the future of FM. From navigating new technologies like AI and IoT to optimizing operational efficiency and sustainability, we dive deep into the challenges and opportunities facing facility manager ...
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Welcome to Top M&A Entrepreneurs – your go-to resource for inspiration, insight, and actionable advice on business buying. Each episode features engaging conversations with business buyers who share their “why” and industry service providers who break down the “how.” Learn from the pros and take your next step toward a successful acquisition with confidence.
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Welcome to the BNB Investing Podcast, specifically built for real estate investors, fix & flippers or realtors who want to explore the options for investing in short term rentals through acquisition, leasing or managing properties to maximize consistent monthly revenue. In our podcast we speak directly to our network of experienced short-term rental operators, and investors to cover how they got started and what they have experienced along the way, we will also talk with service providers to ...
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Navigating Life's Seasons: Systems and Synergy with Crystal P. Sherrill
35:36
35:36
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35:36In this episode, I’m joined by Vision + Operation Strategist, Crystal P. Sherrill, for a powerful conversation about what it really looks like to navigate life’s many seasons while running a business. We’re talking about why work-life balance might be a myth, and how creating synergy through systems can help you feel more aligned, focused, and in c…
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The Good Life | Honor & Service | Romans 12:10-12
38:44
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38:44The Good Life | Honor & Service | Romans 12:10-12 by Providence Community ChurchBy Providence Community Church
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Mastering Audience Signals in Performance Max Campaigns: Boost Targeting & ROI
12:31
12:31
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12:31In this episode, we break down how to effectively use audience signals in Google’s Performance Max campaigns to improve targeting, boost conversions, and get the most out of your ad spend. You’ll learn: What audience signals are and why they matter in Performance Max How to set up audience signals for better targeting accuracy The difference betwee…
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Maximize Your Local SEO With Strategic Citations: A Guide for Small Businesses
13:02
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13:02In this episode, you'll learn how to leverage local citations to make your business more visible and trusted in local search results. You’ll learn: What local citations are—including structured (like directory listings) and unstructured mentions—and why they matter How consistent NAP (Name, Address, Phone) across the web builds trust and boosts loc…
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Remote Drone Inspection, From an Office Chair 2,000 Miles Away
54:26
54:26
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54:26The Old Way: An alert happens. A crew rolls. You wait to understand what’s happening. The New Way: A remotely docked drone launches automatically. You see the situation live. And act within minutes—not hours. Remote response with docked drones is now a practical, everyday tool to give you eyes on every asset — anytime, from anywhere. Join us to see…
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Freedom from The Fear of Man | Nathan Herndon
41:22
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41:22Freedom from The Fear of Man | Nathan Herndon by ProvidenceCommunityChurchBy ProvidenceCommunityChurch
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Ep 286: Spencer McInvaille, Envista Forensics
47:23
47:23
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47:23In this episode, FNO: InsureTech hosts a conversation with Spencer McInvaille, Director of Digital Forensics at Envista Forensics, to examine the expanding role of digital evidence in insurance investigations. The discussion explores practical methods for extracting and interpreting data from everyday devices—such as cell phones and vehicles—to ass…
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S7E6 If I Had to Start From Scratch: My Blueprint for a Million-Dollar Coaching Business in 12 Months
30:56
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30:56In this episode, I'm giving you the exact blueprint for what I'd do to build a multi-million dollar coaching business from scratch in 12 months. I'll explain how my high-ticket model has generated over nine figures in sales and why charging premium prices gets you better, more committed clients. This is the fastest path to maximizing your income, f…
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Mizo: Revolutionizing MSP Workflows (EP 889)
19:52
19:52
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19:52Join me as I chat with Nat about the transition from managed services to building an AI-driven solution for ticket management and documentation. Nat shares candid insights from the PitchIT bootcamp, talks integrations with IT Glue and other platforms, and reveals their vision for empowering techs and boosting MSP margins. Whether it’s learning how …
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When magic meets craftsmanship, something special happens. Tony Antoniou embodies this intersection as both a lifetime Magic Circle member and the creative force behind The Mind Hacker, crafting exquisite leather goods that expand the use of popular effects from post-it pads to ProMystic effects. His selections paint a fascinating portrait of his e…
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Security Meets Simplicity - MDEP Security in Android-Based Meetings
14:37
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14:37Welcome back to The Collaboration Space podcast. In today's episode with Jabra, we discuss growing security concerns in the hybrid workplace around Android-based collaboration devices and how to address them. We discuss solutions including MDEP, Panacast devices, and secure deployments. Specifically, - Why is security such a growing concern for col…
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Rural Homelessness Ground Zero: Inside West Virginia’s Hidden Crisis
34:31
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34:31Rural homelessness is exploding across America — and West Virginia is Ground Zero. People are living in tents on their own land. Others survive in trailers without water, power, or help. Zach Brown, CEO of the West Virginia Coalition to End Homelessness, joins us to expose the hidden crisis most Americans never see. We talk about the lack of shelte…
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On this episode of the Modern Facilities Management Podcast, host Griffin Hamilton sits down with Michael LoVaglia, Director of Facilities Management and Real Estate for Canvas Worldwide. Michael shares his journey into the facilities management industry, highlighting the unique blend of creativity and technical skills required in the field. They d…
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103. Real-Time Analytics in Senior Living with SeniorLytics
21:21
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21:21In this episode, Amber Bardon welcomes Casey Allen from SeniorLytics to explore how real-time analytics is transforming decision-making in senior living. Casey shares the origin story of SeniorLytics, explains their “analytics as a service” model, dives into core integrations, reveals top use-cases and success stories, and offers a measured perspec…
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Navigating Managed Service Contracts: What Is Best?
29:15
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29:15Overview: Navigating IT Contracts, AI Trends, and Industry Events: A Recap In this episode of the SMB Community Podcast, hosts James and Amy discuss the importance of managed service contracts and how they impact the valuation and security of IT businesses. They cover recent industry events including ChannelCon in Nashville, applauding its organiza…
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Energetics in Business with Sabrina Gebhardt
38:27
38:27
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38:27I almost made a catastrophic business move by shutting everything down. Thankfully, a conversation with my business bestie Sabrina helped me take a step back to assess. What started as a low-energy confession turned into a revelation about patience, energetics, and realigning offers with what lights me up, so we decided to bring it to the podcast. …
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The Realities of Selling Parts Online (It’s Not What You Think) with Kris Harrington
43:14
43:14
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43:14In this episode of the B2BEA Insider, Justin King speaks with Kris Harrington, President and COO of GenAlpha, about the unique challenges and opportunities of building eCommerce solutions for OEMs and manufacturers, especially in the complex world of aftermarket parts. With deep experience in both manufacturing and digital transformation, Kris shar…
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MSP Owners Group: Culture Over Consolidation (EP 888)
1:04:01
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1:04:01What does it really mean to sell your MSP and stay in the game? On this episode, I chat with Paco LeBron—fresh off selling a majority stake in ProdigyTeks and stepping up as CEO for MSP Owners Group. Paco drops hard-won insights on leadership, the pitfalls of transactional M&A, and why a company’s soul matters more than just financials. If you want…
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Do Longer Title Tags Really Boost Google Rankings? Surprising SEO Insights You Need to Know
13:51
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13:51In this episode, we dive into new research that challenges long-held SEO practices, specifically, the 60-character title tag rule. You’ll hear how longer title tags might improve your Google rankings and why it’s time to rethink your optimization strategy. You’ll learn: Why longer title tags can lead to better search visibility and rankings How add…
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#98 Ryan Graves, ASA: UAPs as a wake-up call for airspace safety and innovation
1:26:24
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1:26:24Ryan Graves is a former U.S. Navy F/A-18F pilot and the first active-duty pilot to publicly report regular UAP sightings. In this episode, we explore what these encounters reveal about gaps in our airspace sensing and safety infrastructure, and where the opportunities lie for better detection, data analysis, and aerospace innovation. Ryan also shar…
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As we talk to MSPs each week we find ourselves talking about several processes on a regular basis. Natalie and I took a little bit to come up with our top 5 processes that all Managed Service Providers should have in their business. We had a little bit of overlap so our top 5 processes each turned into a total of top 8 processes. Our top processes …
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How to Set Up Handicap Accessible Rentals to Attract More Renters with Danielle Reed
43:03
43:03
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43:03Danielle Reed, Accessible Suites // See if you can also combine the pics to include the construction one as well. Danielle Reed, a former brain and spinal cord injury nurse, has combined her passion for real estate with her dedication to care and rehabilitation. 2007 she began her real estate journey by providing housing near a hospital. Over time,…
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S7E5 How Alexei Built a Thriving Trading Coach Business (3-Tier High-Ticket Model Revealed)
38:52
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38:52Apply to Work With Russ Ruffino & Clients on Demand 👉 https://www.clientsondemand.com/apply See Real Client Results & Success Stories 👉 https://www.trustpilot.com/review/clientsondemand.com https://www.youtube.com/@UCuxPtZqqPQEiBLR_vXJlz5g In this interview, our client Alexei breaks down his wealth management coaching business that starts with high…
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MSPs vs Ransomware: Lessons from Check Point (EP 887)
32:13
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32:13I sit down with cybersecurity thought leader David Meister, who leads global MSP efforts at Check Point Software, to talk big trends and smart strategies for MSPs in 2025. We dissect Checkpoint’s new ransomware report, the rise of AI-powered phishing emails, and why attackers are shifting focus to extortion. David gets candid about the challenges o…
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Designing a Business That Works for You (Not the Other Way Around)
38:23
38:23
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38:23Ever feel like your business has a mind of its own? Like you’ve built something that’s successful on paper but doesn’t feel good anymore? In this episode, we’re talking about how to design a business that actually works for you, brings you joy, and lets you choose who you work with, what you sell, and how much you charge. Helen shares how alignment…
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Smart Campaigns vs. Full Google Ads Accounts: Which One Works Best for Your Business?
15:31
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15:31In this episode, we break down the real differences between Smart Campaigns and Full Google Ads Accounts—so you can make the right choice for your business and ad budget. You’ll learn: What Smart Campaigns are and why they’re ideal for fast, local visibility How Full Google Ads accounts offer more control, customization, and advanced tools The key …
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The Month I Turned 46 and Showed TF Up in My Business
23:07
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23:07Let me just say it—July was fucking awesome. After a season of mostly behind-the-scenes content creation (and zero solo podcast episodes for all of 2024), I came back in a big way. Inside this July Roundup episode, I’m taking you behind the curtain of the best month I’ve had in business since 2023. I’m walking through what worked, what I retired ju…
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Google Ads Extensions You Should Always Use: Boost Clicks, Conversions, and Visibility
15:41
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15:41In this episode, we dive into the essential Google Ads extensions every small business should be using to maximize campaign performance. These powerful tools help your ads take up more space, attract more clicks, and connect with customers faster—right from the search results page. You’ll learn: What Google Ads extensions are and how they enhance y…
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Why You’re Still Stuck (Even After All the Mindset Work)
21:29
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21:29You’ve done the mindset work. You’ve journaled, meditated, hired the coach… and still feel stuck. In this video, I reveal why mindset alone isn’t enough — and share the deeper framework that’s helped my clients break through mental blocks, reconnect with their truth, and finally build a business that actually feels aligned: Spiritual Psychology. As…
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Sustainability in Technology: A New Era
1:00:21
1:00:21
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1:00:21In this episode, host KJ Burke speaks with Frances Edmonds, head of sustainable impact at HP Canada, about the intersection of sustainability and technology. They discuss the importance of a circular economy, the role of procurement in sustainability, and the challenges organizations face in implementing sustainable practices. Frances shares insigh…
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#193 This Mistake Will Make You Hate Your Business
6:35
6:35
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6:35Did you enjoy this episode? Share you aha moment with us! If you’ve ever changed your policies, pricing, or offers because of one difficult client—this episode is a must-listen. I’m sharing how to shift out of reaction mode and start building for the clients you actually want more of. Book a consultation here, and let's start designing a business t…
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How to Lead When You’ve Outgrown the Version of You That Built It with Martine Cohen
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40:30What if the business you built isn’t who you are anymore? Here’s how to evolve without losing everything. Samantha sits down with Martine Cohen to talk about self-leadership, inner alignment, and the invisible layers that hold coaches and consultants back from their next evolution. They dive straight into the messy middle, where success doesn’t alw…
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Episode 20 - The Sales Fixation That’s Failing MSPs
1:01:41
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1:01:41What if the real sales differentiator isn’t what you say, but how human you are when you say it? In Episode 20 of The MSP Sales Podcast, Brian Gillette sits down with Wes Spencer, co-founder of Empath MSP and one of the most respected voices in the industry. This isn’t your typical sales talk. Instead, Wes and Brian explore what it really takes to …
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Health in the Workplace: Interview with Ana Nikseresht
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21:02Overview: In this episode of the SMB Community Podcast, host James Kernan interviews renowned wellbeing coach Ana Nikseresht. They discuss her journey from Iran to the U.S. and her evolution into a wellbeing coach. Ana shares her holistic approach to health, focusing on mental, emotional, and physical aspects. She emphasizes the importance of self-…
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Why Audience Targeting in Google Ads Is Changing—and What It Means for Your Campaigns
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13:26In this episode, we dive into the evolving world of Google Ads audience targeting—and why these changes are critical for smarter digital advertising in 2025. You’ll learn: What’s driving the shift in audience targeting on Google Ads How Performance Max campaigns use AI to find high-converting audiences automatically Why custom segments based on int…
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Send us a text This is the third of six mini summer vacation episodes of Talking About Kids. To help listeners have a rejuvenating summer, I asked some previous guests to recommend movies or episodes of TV shows to inspire parents, educators, and direct service providers. This third recommendation comes from David Riedman, the founder of the K-12 S…
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Beyond Busy: Real Service Delivery Lessons with Brendan Rose
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29:50Welcome to Ctrl-Alt-Deliver: MSP Service Delivery Mastery. I’m Jeni Clift, joined by my husband and longtime business partner, Nick. Together, we’ve spent nearly 30 years building, scaling, and eventually exiting our own MSP business. We learned along the way that real success isn’t just about the tools you use or the tech you know. It’s about how …
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The Good Life | Honor | Romans 12:17-18 | Kort Marley
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44:58The Good Life | Honor | Romans 12:17-18 | Kort Marley by Providence Community ChurchBy Providence Community Church
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James Peck walks you through the basics of using Google Maps. Whether you're new to smartphones or just haven’t explored the app before, James covers everything from how to download it on your device to searching for local businesses, getting driving or walking directions, and using Street View for a 3D look at your destination. He also shares help…
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Koala Insulation provides the full range of services to improve energy efficiency and comfort. When it comes to choosing an insulation, we provide you with a number of options, such as blown-in, spray foam, and batt. When you meet with one of our representatives, you will have the opportunity to determine which type best meets your needs. On the da…
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What does a magician do when a spectator wants to read their mind instead of having their own mind read? In a delightful twist shared by Welsh mentalist Rich Relish, he decided to play along, and was shocked when the spectator correctly divined his drawing of a house, leaping into the air with excitement while the wedding photographer captured the …
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Dealing with Loneliness | Nathan Herndon by ProvidenceCommunityChurchBy ProvidenceCommunityChurch
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All Things Triage and Dispatch for your MSP
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36:21Join my newsletter here: https://adamhannemann.com/newsletter Your Triage and Dispatch process is vital for your MSP. This process (and the people that perform the process) setup the tickets coming into your MSP for success. This sets a number of other pieces in motion. If you set the ticket up for success, you set the tech up for success, and ulti…
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Tiffany Duvernay-Smith and Amiyoko Shabazz are fierce, funny, and full of truth. Both were once homeless. Both now lead advocacy efforts to reform a system that helped them — and failed them. In this episode, they share what it’s really like inside permanent supportive housing, why “support” is too often missing, and how tokenism and broken case ma…
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#048: Navigating Policy Changes in The New Nonprofit Landscape
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48:08Major policy shifts at the federal and state levels will affect every nonprofit, including health and human service providers across the country. Today, Atrómitos Founder, President & CEO Michealle Gady is joined by Ivan Canada, President & CEO of the North Carolina Center for Nonprofits. Together, they discuss the importance of strategic planning,…
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S7E4 High-Ticket Coaching Strategies: Building Long-Term Client Relationships
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28:01In this episode, I'm pulling back the curtain on exactly how we've generated over nine figures in high-ticket coaching sales by getting clients to invest $300K, $500K, even $800K with us over the course of our relationship. I'll break down the lifetime value (LTV) strategy that changed everything for my business and show you why charging premium pr…
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Marketing Campaigns via Text Messaging: Good or Bad?
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26:55Overview: In this episode of the SMB Community Podcast, hosts James and Amy discuss the pros and cons of text marketing campaigns for IT businesses, emphasizing their annoyance and potential limited use for alerts and existing clients. They provide updates on recent IT security threats, including Microsoft's vulnerability in SharePoint servers and …
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