You may know Shawn Booth from The Bachelorette, you may know him as a fitness guy who owns a gym in Nashville, or you may just know his dog, Walter. Tune in as Shawn sits down with people from all walks of life: artists, athletes, entrepreneurs, military personnel, badass moms, fitness professionals, and everything in between. You'll hear motivational stories, healthy habits that lead to success, relationship tips, and more. However you know him, you'll get to know the real Shawn and his gue ...
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Real insights and interviews with professional auctioneers, brokers, agents and news about the real estate and auction industry
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Sex talk. The Good, The Bad, The Unusual. Facts, Stories, Kinks, and Fetishes.
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Service Evolution is the ultimate destination for America's service industry leaders. We provide the insight and advice you need to advance in your career, learn new skills, and advance in the service industry. Our podcasts feature interviews with industry experts, advice from successful leaders, and inspiring stories of success. Whether you're at the beginning of your journey or looking for ways to further your success, Service Evolution is here to help you take the next steps toward succes ...
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Episode 120: Dealing with Non-Performing Bidders
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52:42Mike Brandly joins us in the studio as we discuss how to handle non-performing auction bidders. A recent incident turns into an excellent case study for us to examine how auctioneers should respond to a bidder / buyer that fails to sign the purchase contract or deposit the down payment. We also discuss various options to help minimize this occurren…
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Behind the Booths: Strategies for Conference and Trade Show Success with Neil McQuiston
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21:07Summary In this episode of Service Evolution, Jim Robinson and Neil McQuiston discuss the significance of attending industry conferences, focusing on the benefits of networking, building relationships, and the importance of being present and engaged during these events. In today’s fast-paced business environment, industry conferences are more than …
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Summary In this episode of Service Evolution, the discussion centers around balancing innovation with tried-and-true business principles, particularly in an industry where the fundamentals—like construction and maintenance—remain largely unchanged, even as technology revolutionizes efficiency and project management. Jim shares how CGP utilizes cutt…
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Episode 119: Using a Virtual Office Assistant
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48:43In this episode of The Sale Ring we talk with professional Virtual Office Assistant (VOA), Hope Hill about how to effectively use a VOA. She guides us through the initial engagement and what specific services and tools will help a real estate brokerage increase listing performance and drive revenue. Enjoy the show.…
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Summary In this episode of Service Evolution, host Jim Robinson steps into the guest seat for a deep dive interview led by producer Bryan Fittin. With over forty years of experience in the construction and maintenance industry, Jim shares his remarkable journey from fixing lawnmowers as a kid to owning and leading CGP Maintenance and Construction S…
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Vendor Relationships: How to Get the Best Service at the Best Price
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18:01Summary In this episode of Service Evolution, host Jim Robinson discusses the importance of building strong vendor relationships and how to maximize these partnerships for better service and pricing. He emphasizes the need for clarity in communication when selecting facility service providers. By being crystal clear about your needs and expectation…
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Episode 118: Inside a Professional Title Company
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46:48We are joined on The Sale Ring by Brian Thies of ATA National Title Group, as we discuss what a title company is and how they operate in the ever-changing real estate environments. Wire transfer fraud, identity theft and many more scams are making the process cumbersome and a high risk environment. ATA National Title Group…
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Managing Chaos: Crisis Leadership in Facility Management
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14:03Summary In this episode of Service Evolution, host Jim Robinson explores the intricacies of crisis leadership across sectors like retail, hospitality, and facility management. The discussion pivots on the necessity of guiding teams through crises while promoting independence to reduce reliance on leadership during emergencies. Communication and rep…
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Episode 117: Professional Trade Show Booth Displays
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48:01Danielle and Kyle of Creative Imaging Displays join us in the studio to talk about trade show booths, displays and all of the important considerations around show size, shipping, labor costs, etc.. We gain excellent insight into the current trends and ideas that are taking front stage at trade shows across America, and discuss back-lit displays, LC…
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Bridging the Skills Gap: Recruiting the Next Generation of Facility Professionals
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15:06Summary In this episode of Service Evolution, host Jim Robinson delves into the pressing issue of the skills gap in the trades and crafts industries. The discussion kicks off with Jim exploring why there's a shortage of skilled tradespeople, suggesting that the allure of technology and phones might be drawing young people's attention away from trad…
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Episode 116: Top 5 Reasons Why Real Estate Agents Fail
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33:42We have an interesting podcast show about the top 5 reasons that real estate agents do not make it in this business. Lots of insight that we learned from the 100th Anniversary of United Country Real Estate and talking to brokers that manage agents. If you are a managing broker and are looking to sharpen your recruiting skills, then understanding wh…
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Exploring the Power of Autonomous Leadership: Live at RFMA’s 2025 Annual Conference
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14:53Summary In this episode of Service Evolution, host Jim Robinson is recording live from the 2025 RFMA Annual Conference in Las Vegas. Speaking to Luiz Flores and Rick Miller, Jim explores the dynamic world of autonomous leadership and hears the personal journeys of each guest. Jim kicks off the episode by emphasizing the critical need for strong lea…
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Episode 115: Selling Property in Costa Rica with Mike Krieg
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41:42
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41:42Guess who just sold the largest contiguous land tract in Costa Rica. Mike Krieg joins us in the studio and talks about selling a HUGE Aloe Vera farm in Costa Rica, with all the complexities and rewards of a mega transaction. If you like interesting stories then this episode is for you. We also discuss the in-country differences of open listings ver…
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Empowering Communities: The Impact of Giving Back with Jim Robinson
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22:58Summary In this episode of Service Evolution, host Jim Robinson explores the importance and impact of giving back to the community, particularly within the construction trade, sharing an emotional personal story about his own experience with homelessness at a young age and how receiving a small act of kindness—a warm winter jacket—had a profound ef…
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Building a Strong Culture: Employee Loyalty and Financial Strategy with Jim Robinson
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25:36Summary In this episode of Service Evolution, host Jim Robinson shares invaluable insights on staying motivated and navigating economic challenges, revealing how his company has thrived for almost forty years. He emphasizes the significance of operating a cash-oriented business, as it provides financial freedom and insulation from the noise created…
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The Role of HR in Employee and Employer Support with Maria Johnson
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19:53Summary In this episode of Service Evolution, host Jim Robinson dives deep into the transformative power of human resources with none other than the three-time MVP award-winning HR powerhouse, Maria Johnson. With her remarkable approach to hiring and fostering a culture rooted in compassion and values, Maria is changing the game in the corporate wo…
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From Employee to Entrepreneur: Coaching Full-Time and Loving It - Part 2
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29:27Summary In this episode of Service Evolution, host Jim Robinson is joined by Lori Prust for part two. Lori is the owner of SOAR Clarity, a company on a mission to help women recognize their worth, live in their strengths, and recognize their blind spots, leading to more joyful and focused lives. SOAR’s vision is to foster a new trend of unconventio…
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Episode 114: Seller Paid Upfront Auction Marketing
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50:13When sellers pay the auction marketing upfront, they become better sellers at the end of the auction process. Having “skin in the game” signals that the seller is invested in the auction process and believes it is a good strategy for both divesting of their property, as well as receiving a fair market value for their property. Trina and I talk abou…
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Episode 113: Sharing Commissions with Other Brokers
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44:15
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44:15In this episode we are joined by our good friend Jimmie Dean Coffey, as we discuss the art and benefits of commission sharing with other brokers. We have to keep in mind who we are working for and what is in the “Sellers” best interest, while also being fair to the company that is executing most of the work in the listing and sales process. We take…
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From Employee to Entrepreneur: Coaching Full-Time and Loving It - Part 1
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25:32Summary In this episode of Service Evolution, host Jim Robinson is joined by Lori Prust, owner and coach at SOAR Clarity, a company on a mission to help women recognize their worth, live in their strengths, and recognize their blind spots, leading to more joyful and focused lives. SOAR’s vision is to foster a new trend of unconventional women, help…
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Mastering Facility Management: Best Practices for Today’s Leaders
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17:52Summary In this episode of Service Evolution, host Jim Robinson explores the dynamic world of facility management, emphasizing the significant role technology has played in transforming the industry. Jim shares his journey in the space, highlighting how the shift from manually handwritten work orders to more sophisticated AI-driven processes has re…
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Episode 112: Enhancing Your Google Business Page with Eric Hoots
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55:57We are joined in the studio by Eric Hoots of AuctionSphereHQ.com which specializes in developing, enhancing and growing your companies Google Business Page. Did you know that your Google business profile, photos, blogs, reviews and ultimately performance are all things you can work on to increase your web presence and recognition on searches. In th…
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Leading with Integrity: Setting Expectations and Building Authentic Teams
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18:25Summary In this episode of Service Evolution, host Jim Robinson explores the importance of authenticity and integrity in leadership, particularly in the context of hiring and team development. Jim emphasizes selecting team members who not only excel in their roles but also embody genuine service and a commitment to helping others. Additionally, he …
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Episode 111: Top 10 Reasons to Use 1031 Exchange
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44:58Another exciting episode as we have Greg Schowe with Asset Preservation Inc, in the studio discussing the Top 10 Reasons to use a 1031 Exchange. Greg has a great list of the most important reasons their company engages with buyers and sellers in the tax deferred space and shares his insight on our show. Guaranteed to provide GREAT information if yo…
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We are joined in the studio by Alec Bean and Karly Pavlinac with Agricultural Soil Management (ASM) which is a company that conducts soil tax deduction analysis for property owners. This is very interesting as you can evaluate you land for excess levels of Potassium and Phosphorous, and apply for a tax deduction based on excess levels. Join us in t…
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Episode 109: Direct Mailing Tactics for Success
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52:42Join us as we discuss powerful tactics to use while direct mailing post cards and letters to property owners. The frequency is important as well as the messaging being sent out. Learn how to send information, versus just a direct solicitation. We also discuss planning models for annual marketing spend and how plan for direct mailing a year in advan…
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Episode 108: Brokers Adding Auctions to Their Business
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56:06We are joined in the studio by Broker turned Auctioneer Matt Gallimore, as he takes us through the process of incorporating auction services into his long time Virginia real estate brokerage. Today he provides auction services (currently) in Virginia, North Carolina, South Carolina, Tennessee and Florida, and is looking at adding additional states …
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Episode 107: the 15th Annual Auction Expo
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46:40We just completed the 15th Annual Auction Expo in Kansas City, Missouri and had over 100 attendees from 20 states and Canada. The event is in it's 15th year and growing in both strength and recognition. Join us as we recap the speakers, topics, vendors and all the wonderful auction training that took place this week in KC. Enjoy the show.15TH ANNUA…
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Join us for a fun and engaging episode as we cover a range of topics, but things take a more introspective turn when FancyCat (and her gold studded Starbucks tumbler) asks Shawn about his life regrets. Tune in for an insightful and thought-provoking conversation!By Shawn Booth
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Dollar Tree’s ESG Journey - Three Years Later
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38:54Summary In this episode of Service Evolution, Shawn Black and Jim Robinson are joined by Joshua Witte, the Director of ESG Sustainability and Energy at Dollar Tree. The interview explores Dollar Tree's ESG (Environmental, Social, and Governance) program and its progress over the past three years. Joshua shares that Dollar Tree has set ambitious goa…
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Join us for a compelling conversation with JW, an unhoused gentleman I met outside my gym in downtown Nashville. The episode begins with my personal frustrations as a business owner dealing with safety and cleanliness concerns outside the gym, only to be challenged by JW's perspective on empathy and understanding for those living on the streets. Ca…
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Economic Outlook and Recessionary Fears in the Service Industry
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35:05Summary In this episode of Service Evolution, Shawn Black and Jim Robinson dive deep into the service industry's current economic challenges, offering a wealth of advice for business leaders navigating recessionary fears. The conversation spans several critical topics, including customer retention, revenue diversification, and cost management, stre…
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In this fun and chaotic episode, Shawn and SamCat bring their classic banter as they discuss SamCat's Facebook getting hacked, and the end of the Olympics. Tune in for lots of laughs and witty commentary in this hilarious episode! 0:09 Nashville Bar Scene Memories 7:40 Social Media Hacking and Misadventures 16:47 Blackmail and Social Media Mishaps …
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Episode 106: Virtual Assistants can be the Future
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50:15We are joined in the studio by professional virtual office assistant and VOA manager, Hope Hill as she guides us through working with a virtual assistant. This may be the future for many industries that require part time or full time assistants with specific skillsets and backgrounds. Using a VOA to facilitate certain business functions can greatly…
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Join Locks, Shawn, and AuntieCat as they discuss their favorite Olympic moments and athletes. Shawn stirs the pot with a hot take about Simone Biles, leading to a "spirited" debate with SamCat. Plus, they dish on the absolute worst social media trends. Tune in for all the fun!By Shawn Booth
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Guest Links: https://www.facebook.com/profile.php?id=61559673751474&mibextid=LQQJ4d Missy X Dee (@missyxd_tales) • Instagram photos and videosMissyXDTales - Kinksters | FetLife Link to the Facebook Page: https://www.facebook.com/groups/800973537000402/?ref=share Want awesome merch? Check out our selection: https://www.teepublic.com/user/lewdiverse-…
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Episode 105: IRS Tax Changes Could Affect 1031 Exchange Program
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30:46The current elect officials proposed a Section 1031 Exchange cap of $500,000 per person, which will definitely affect tax deferred changes if this passes. Greg Schowe with Asset Preservation Inc., takes us through some of the current considerations for an IRS Section 1031 Exchange and his feelings on what the future may hold. Many believe the outco…
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The Greatest Reality Show of All Time?
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1:03:35Are we watching the greatest reality show of all time right now?! Shawn & SamCat seem to think so. Our diverse listener base from Slab City, California to Washington D.C., and Colorado Springs, Colorado gets a slice of the everyday laughs and front row seat as they tackle the serious and surreal world of current events. An attempted assassination o…
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Navigating Tough Times: Managing Team Dynamics When the Going Gets Tough
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31:08Summary Join us for this episode of Service Evolution as hosts Shawn Black and Jim Robinson discuss team dynamics and managing the team during tough times. They explore the signs of underperforming or distrustful employees and the importance of addressing these issues. Furthermore, they analyze the need for continuous growth and the challenges of m…
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Episode 104: Equipment Auction Market Update and Using AuctionTime
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49:54
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49:54We are joined by Mitch Helman from AuctionTime as he gives us an equipment market update. We also discuss the advantages of using AuctionTime as an online equipment auction tool, when combined with all of the external services they provide like (trucking & shipping, equipment financing, and fleet evaluator). These services offer auctioneers a much …
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Episode 103: How to tell if you have old oil wells under your property
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54:54We are joined in the studio by Blake Scott as he discusses a great program called WellFacts Reports. These reports can inform property owners of historic oil and gas wells that were drilled, plugged, and are no longer visible to the public, that may be lying under your home, building or vacant land. Blake guides us through the conception of the Wel…
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Together We Thrive: Balancing Team Performance in the Workplace
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37:24Summary Join us for this episode of Service Evolution as hosts Shawn Black and Jim Robinson delve into the intricate world of team dynamics and effective leadership. Jim starts off by describing the dire consequences of a weak link in a chain, emphasizing the necessity of identifying and addressing weaknesses within a team to prevent potential fail…
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Episode 102: How to Handle Pre-Auction Offers
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34:35Shawn and Trina discuss how to properly handle pre-auction offers that are submitted to an auctioneer before the auction date. This is an issue that continues to come up with real estate auctioneers and the guidance offered in this episode will help ensure that the auctioneer is keeping the clients needs first, while maintaining the relationship fo…
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Shawn & SamCat share laughs and insights on birthdays, parenting, modern traditions & gender roles as they catch up on life while back In The Booth!By Shawn Booth
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EXODAI: A Shockingly Honest Memoir of Love, Obsession and Torture Guest Links: EXODAI on Amazon US: https://www.amazon.com/dp/B0CJDKPZMT EXODAI on Amazon UK: https://www.amazon.co.uk/dp/B0CJDKPZMT Website:- https://www.exodai.co.uk/ Social Media:- YouTube: https://www.youtube.com/@exodai Instagram: https://www.instagram.com/exodainarrated/ TikTok: …
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Episode 101: Oklahoma FFA Youth Auctioneer Champion Logan Snider
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45:10
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45:10We are joined by Logan Snider and her mother Rachel Snider from Enid, Oklahoma. Logan is the first ever winner of the Oklahoma State FFA Auctioneer Championship, and she is only in the 8th grade.... The preliminary round of the inaugural event was held in Oklahoma City and from over 40 students that competed, the top 10 finalist competed at the Okl…
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Building a Healthy Mind (w/ Justin Crawford)
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46:20Growing up amidst the whirlwind of military life, Justin Crawford learned early the art of forming fast friendships and the resilience needed in the face of constant change. On our latest episode, he opens up about his journey from "military brat" to mental health advocate, offering a look at how his transient childhood not only shaped his social c…
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Mastering Management: Leading Across Performance Levels in the Service Industry
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39:25Summary Join host Shawn Black on Service Evolution as he engages in a dynamic conversation with business strategist and service industry veteran, Jim Robinson. Shawn and Jim delve into the nuances of team performance across various levels—high, middle, and low—within the service industry. Additionally, they explore what distinguishes these performa…
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Swimming Against the Current (w/ Riley Gaines)
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1:19:56
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1:19:56When Riley Gaines—a name synonymous with dedication and a powerful voice in women's athletics—stepped into our studio, we knew we were about to uncover layers of her story that resonate beyond the pool's edge. As a former elite swimmer for the University of Kentucky (12x All American), Riley has navigated the turbulent waters of competitive sports …
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Episode 100: Commercial Office Space with Russell Hughes
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57:13We are joined by Mr. Russell Hughes of Hughes Realty Advisors to discuss the continuing issues with vacant office space in the U.S. Russell gives us valuable insight into what is currently happening with office space and what the future might hold. We also have some interesting trivia discussions about many topics, so enjoy the show.…
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