This podcast is for assistant managers looking to get promoted to store managers and new store managers. Getting promoted is the easy part. Keeping the job and becoming good at it is where I can help. Good results, good work-life balance, and big bonuses are what I'm talking about!
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Check out our website: www.smt-pod.org SMT-Pod is a creative venue for timely conversations about music, with episodes chosen through an open, collaborative peer review process. Audio-only podcasts offer a unique—though non-traditional—way of engaging with music, analysis, and contemporary issues in the field. This new publication medium affords our society both the ability to face outwards, by engaging in public scholarship, and inwards, by hosting meaningful conversations about the activit ...
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The PR Podcast is a show about how the news gets made. We talk with great PR people, reporters, and communicators to share ideas and strategies to tell impactful stories that make a difference. Host Jody Fisher has spent 30 years in news, first as a radio reporter and anchor in New York City and then in PR representing clients across a variety of industries including healthcare, higher education, financial services, real estate, entertainment, and non-profit. Join the conversation on Faceboo ...
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217. Doug Simon, DS Simon Media, on TV hits and SMTs
39:21
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39:21Doug Simon is the Founder & CEO of the award-winning company DS Simon Media. Growing his company from self-funded startup with just $2,000 from his father’s life insurance policy, DS Simon Media is now a multi-million-dollar company serving top brands in healthcare, technology, travel, financial services, consumer goods, entertainment, retail, non-…
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219. Jennifer Kaplan, Evolve PR & Marketing, on launching agencies and brands
26:30
26:30
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26:30What does it take to launch an agency or a brand? Jennifer Kaplan is the founder and CEO of Evolve Public Relations and Marketing, a premier PR agency she established in 2010 to help businesses and professionals authentically tell their stories. With a communications degree from Arizona State University and an entrepreneurial spirit, Jennifer has d…
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Convenience Store Success: Effective Promotions and Sales Techniques
18:20
18:20
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18:20THRIVE Podcast – Episode 74 Notes Episode Title: Convenience Store Success: Effective Promotions and Sales Techniques Host: Mike Hernandez Episode Description: In this profit-boosting episode of Thrive, host Mike Hernandez reveals strategies for creating effective promotions and sales techniques that increase your convenience store's revenue withou…
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Terminal Openings: Interpreting Songs that Begin by Ending - Joon Park
39:04
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39:04In this week’s episode, Joon Park presents an interpretive strategy for melodic closure that occurs at the start of a song, which he terms a "terminal opening." This episode was produced by Jose Garza along with Team Lead Anna Rose Nelson. Special thanks to peer reviewers Cara Stroud and Shersten Johnson. SMT-Pod’s theme music was written by Maria …
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Serving specialized industries takes specialized skills! Ben Brugler is the CEO and president of Akhia, an agency focused on supporting manufacturers in both the b2b and b2c industries. Ben has been in the industry for 25 years, with 24 of those spent at Akhia as he worked his way up from entry level account coordinator to his current role as CEO. …
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Convenience Store Success: Employee Training and Development
17:35
17:35
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17:35THRIVE Podcast - Episode 73 Notes Episode Title: Convenience Store Success: Employee Training and Development Host: Mike Hernandez Episode Description: In this essential episode of Thrive, host Mike Hernandez explores how effective employee training can transform your convenience store's performance while significantly reducing turnover. Learn prac…
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Formal and Textural Processes in Contemporary Worship Music - Leah Amarosa
47:47
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47:47In this week’s episode, Leah Amarosa explores the unique structural and textural features of contemporary worship music, demonstrating how its formal processes are shaped to enhance spiritual and communal engagement. This episode was produced by Katrina Roush along with Team Lead Matthew Ferrandino. Special thanks to peer reviewers Joshua Busman an…
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Convenience Store Success: Managing Inventory and Supply Chain
19:23
19:23
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19:23THRIVE Podcast - Episode 72 Notes Episode Title: Convenience Store Success: Managing Inventory and Supply Chain Host: Mike Hernandez Episode Description: In this profit-boosting episode of Thrive, host Mike Hernandez reveals practical strategies for mastering inventory and supply chain management in your convenience store. Learn how to transform yo…
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The Role of Reprise and Revision in 'Shrek the Musical' (2008, 2024) - Zachary Lloyd & John Combs
42:53
42:53
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42:53In this week’s episode, Zach Lloyd and John Combs demonstrate a need for a broader definition of reprise in musical theater by examining reprises in two contrasting versions of Shrek the Musical, the original 2008 Broadway production, and the recently revised 2024 National Tour. This episode was produced by Zachary Lloyd along with Team Lead Jennif…
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216. Kate Marlys, PhillyPRGirl, on networking and influencers
27:04
27:04
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27:04Networking and influencer relations are two essential pieces of good PR! Kate Marlys is Founder of PhillyPRGirl based in Philadelphia, where she turned a successful blog into a thriving agency. She talks about how she works with influencers to punch through the media noise and how to network effectively to build awareness and connections. The PR Po…
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Convenience Store Success: Store Layout and Visual Merchandising
18:55
18:55
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18:55THRIVE Podcast - Episode 71 Notes Episode Title: Convenience Store Success: Store Layout and Visual Merchandising Host: Mike Hernandez Episode Description: In this transformative episode of Thrive, host Mike Hernandez reveals how convenience store managers can turn their store layout and visual merchandising into powerful sales tools. Learn practic…
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215. Erika Gulija, New Heights Communications, on Political PR for everyone
25:23
25:23
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25:23Political PR isn’t just about elections! Erika Gulija is VP at New Heights Communications where she works with clients to navigate the political process. She talks about how messaging and media relations never stop translating between clients who want to tell stories and the stories reporters want to tell. The PR Podcast is a show about how the new…
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Convenience Store Success: Managing Customer Complaints and Service Recovery
19:09
19:09
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19:09THRIVE Podcast - Episode 70 Notes Episode Title: Convenience Store Success: Managing Customer Complaints and Service Recovery Host: Mike Hernandez Episode Description: In this powerful episode of Thrive, host Mike Hernandez tackles one of the most challenging aspects of convenience store management: turning customer complaints into opportunities fo…
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214. Liz Reilly, NextPR, on changing media & rapid response PR
26:02
26:02
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26:02When media call, be ready to answer! Liz Reilly is a Senior Manager at Next PR, based in Denver, CO. She's won the "Rising Star 30 under 30" award from PRNEWS and has been named a grand prize finalist for Ragan's Media Relations "Professional of the Year." Her bread and butter is getting home run media placements for clients, including strategy for…
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Convenience Store Success: Marketing Strategies That Work
20:36
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20:36Thrive - Episode 69 Guide Marketing Strategies That Work for Convenience Stores Host: Mike Hernandez Series: Thrive from C-Store Center Duration: 20 minutes Episode Description Discover how to market your convenience store effectively without a big chain's budget! In this practical episode of Thrive, host Mike Hernandez shares how he increased his …
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213. PR Lunch Hour with Tonya McKenzie, Tamara Sykes and Jody Fisher
56:16
56:16
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56:16It's always more fun with friends! Listen to this special rebroadcast of the March 7 edition of the #PRLunchHour podcast with hosts Tonya McKenzie & Tamara Sykes as they bring Jody on as a guest to talk all things #PR! They talk about crisis, brand strategy, reputation and more. Listen to #PRLunchHour every Friday @ noon ET/9a PT on LinkedIn. The P…
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Convenience Store Success: Retail Analytics and Data-Driven Decision Making
20:53
20:53
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20:53Thrive - Episode 68 Guide Retail Analytics and Data-Driven Decision Making for Convenience Store Success Host: Mike Hernandez Series: Thrive from C-Store Center Duration: 21 minutes Episode Description Transform your convenience store's performance through the power of data you already have! In this practical episode of Thrive, host Mike Hernandez …
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What are your PR questions? Jody goes to the Reddit /publicrelations subreddit to answer random questions from posters. Today's questions: "Going from PR to Journalism. Can it be done?" "How do I get into crisis PR?" "Some PR firms give writing tests to interns and potential candidates, what should I expect?" "I have a red carpet tomorrow, h…
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Convenience Store Success: Effective Communication & Team Collaboration
21:02
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21:02Thrive - Episode 67 Guide Effective Communication & Team Collaboration for Convenience Store Success Host: Mike Hernandez Series: Thrive from C-Store Center Duration: 21 minutes Episode Description Transform your store's operations through the power of effective communication! In this essential episode of Thrive, host Mike Hernandez reveals how pro…
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211. Alexandra Elich-Burr, Mother Bear, on her Journey from Journalism to PR
26:36
26:36
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26:36Put yourself in the reporter’s shoes to get hits! Alexandra Elich-Burr is a former reporter who is now Director of Communications & Media Relations for Mother Bear, formerly Kingston Marketing Group, a fully remote, national agency based in Charlotte, NC. She talks about how her prior TV news reporter background helps her serve her clients. The PR …
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Convenience Store Success: Performance Management & Employee Development
19:34
19:34
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19:34Thrive - Episode 66 Guide Performance Management & Employee Development: The Keys to Convenience Store Success Host: Mike Hernandez Series: Thrive from C-Store Center Duration: 20 minutes Episode Description Transform your team from clock-punchers to store champions! In this essential episode of Thrive, host Mike Hernandez draws from his 9 years of…
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210. Rajesh Kari, AlphaMetricx, on AI-powered PR
23:19
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23:19Artificial Intelligence is becoming more widely adopted in PR and can be a powerful tool to help us do our jobs better. Rajesh Kari of AI-powered media monitoring platform,AlphaMetricx has over two decades of experience with well-known global brands including Nike, McDonalds, Energizer, and more. Driven by a passion for combining human expertise an…
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Continuous Learning and Professional Growth for Convenience Store Managers
18:00
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18:00Thrive - Episode 65 Guide Elevating Your Career: Continuous Learning and Professional Growth for Store Managers Host: Mike Hernandez Series: Thrive from C-Store Center Duration: 18 minutes Episode Description Ready to take your convenience store management career to new heights? In this powerful episode of Thrive, host Mike Hernandez reveals how su…
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In this episode of "Thrive," host Mike Hernandez delves into the crucial yet often overlooked aspect of convenience store management: networking and relationship building. Learn how to develop and maintain valuable connections with suppliers, vendors, and your local community to drive increased sales, improve operations, and foster long-term growth…
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209. Seth Donlin, Awen A/F, on What Makes a Great Story
29:46
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29:46Seth Donlin is founder of Awen A/F, where he helps clients identify and tell amazing stories about themselves and how they help solve problems for clients. He talks about how teaching is a critical component of a good story. The PR Podcast is a show about how the news gets made. We talk with great PR people, reporters, and communicators about how t…
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208. Hally Wax, RH Strategic, on Cybersecurity and PR
20:17
20:17
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20:17Hally Wax is SVP at RH Strategic Communications where she provides strategic counsel to tech clients. Her two decades of experience in enterprise technology, cyber security, financial services, and more includes mergers and acquisitions, organizational rebrands, high-profile launches, and high impact IT and business media relations. In 2018 Hally w…
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207. Jordan Thomas on PR, Journalism and Creativity
22:44
22:44
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22:44Jordan Thomas is a 27 year old musician, freelance journalist/social media manager, and PR graduate based in Southern California. Despite weighing only a pound at birth with a 30% chance of survival, he was given the ability to live and thrive. He shares his journey through the modern PR world and chats his varied professional career. The PR Podcas…
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206. Ryan Gerding, INK Inc. PR, on Using Surveys in PR
23:17
23:17
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23:17How do you make your own news with surveys? Ryan Gerding is president and CEO of Kansas City-based INK Inc PR, where he works with clients across food production and green building to leadership training, mental health experts, authors and tech. Ryan utilizes his former reporter background to bring value to clients and says data driven stories reso…
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205. Dara Cothran, KWT Strategies, on impact, purpose and intentional resonance
22:29
22:29
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22:29How can leaders show up with authenticity and drive results that go beyond metrics? Dara Cothran is Executive Vice President, Global Strategy + Insights at KWT Global, a leading integrated communications agency, where she helps both consumer and corporate brands clarify their purpose and become intentionally resonant with their audiences. KWT’s Res…
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204. Danielle Ruckert, RH Strategic, on Healthcare Thought Leadership
21:54
21:54
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21:54Danielle Ruckert is the Healthcare Practice Lead at RH Strategic where she combines her creative mindset and business acumen to help clients increase brand awareness, build thought leadership, and manage reputations. With a vast knowledge in the healthcare field, Danielle has a knack for spotting trends and elevating clients as thought leaders in t…
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Sales and Upselling Strategies for Convenience Store Managers
16:51
16:51
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16:51Here's what we'll be covering in today's episode: Sales techniques and consultative selling – Learn how to approach sales in a way that focuses on building trust and meeting customer needs. Identifying upselling opportunities – Discover how to spot the right moments to suggest additional products or services. Effective communication for upselling –…
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203. Candice D'Angelo, The Agency East, on Personal Brand PR
27:05
27:05
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27:05Candice D’Angelo is the founder of The Agency East, an FL-based boutique public relations agency on a mission to support female entrepreneurs build their personal and professional brands. She founded her own agency after mastering her draft landing clients in places like Medium, Barnes & Noble, Yahoo Finance and PBS and she herself has been seen in…
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202. Jennifer Adler, Adler Public Relations, on starting an agency
24:17
24:17
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24:17What's it like going starting your own PR agency? Jennifer Adler led the public relations departments at prominent Phoenix-area advertising agencies before making the leap to start her own firm in March 2019. A strategic PR professional, she has an innate sense of what is newsworthy and produces compelling campaigns that result in valuable earned m…
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201. Deborah Mitchell, Deborah Mitchell Media Associates, on network TV and video storytelling
27:56
27:56
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27:56What’s it like to program morning network TV? Deborah Mitchell spent a decade at CBS News “The Early Show" and today uses her producer news skills to help professionals incorporate video storytelling into their digital marketing. Listen to her advice on getting on network TV and how to use video to your advantage! The PR Podcast is a show about how…
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You don't get to 200 episodes without some help! We celebrate the double century mark by looking back at some episodes that made an impact: - Robert "Bob" Shields, Managing Editor at Newsday, on using metrics in news rooms - Stacey Wallenstein, "The Mint Chip Mama," on social media and influencers - Mark Albert, Media Advisory Experts, on media tra…
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199. Kourtney Jason, Pacific & Court, on Celebrity & Book PR
23:25
23:25
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23:25Celebrity #PR is challenging.. but also incredibly rewarding! Kourtney Jason is president and co-founder of Pacific & Court and has worked with celebrities, world-renowned chefs, and bestselling authors. We discuss her work and strategies she’s used for her own books! The PR Podcast is a show about how the news gets made. We talk with great PR peop…
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198. Mindy Gale, Founder, Gale Branding on Transformation PR
29:55
29:55
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29:55How do you transform a client from something they are into something they want to become? Mindy Gale, Founder of Gale Branding, has worked with celebrities and hot brands to turn heads and realign perceptions. She talks about how to use brand cohesion and authenticity to achieve visionary results. The PR Podcast is a show about how the news gets ma…
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197. Joan B. Frank, CEO, B Frank Communications, on why PR is personal
28:07
28:07
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28:07All PR is personal, says Joan B. Frank, who has been working in PR since she was 12 years old. Among her clients is a cancer charity - and as a survivor herself, she shares how she is better able to tell their story through her own experience. Now CEO of B Frank Communications, she reps a variety of amazing and worthy organizations nationwide. The …
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196. Kristi Piehl, CEO, Media Minefield on C-Suite PR & Messaging
26:53
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26:53Get your leadership PR right! The CEO and C-Suite of a company can make or break its public perception. But there can be a disconnect between PR, communications and marketing departments and C-Suite leadership when it comes to their media and messaging strategies -- why?Kristi Piehl is the Founder and CEO of Media Minefield, a national award-winnin…
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195. Jody Fisher, Host of The PR Podcast, on PR Values in the 2024 Election
10:24
10:24
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10:24How do the values and ethics of what we do as PR professionals influence who we vote for in the 2024 election? If you hold true to your PR training, says host Jody Fisher, there's only one choice you can possibly make for President of the United States. The PR Podcast is a show about how the news gets made. We talk with great PR people, reporters, …
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194. Michael Stern, Head Start PR, on storytelling for startups
26:53
26:53
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26:53Startups need PR too! Michael Stern is the Founder & CEO of HeadStart, a PR agency focused on the innovation ecosystem. Started just three years ago after a career in news, Michael says he made the leap because he thought startups had great stories to tell and not enough agencies that focused on their unique needs. An entrepreneur at heart, his vis…
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193. Yasmina Stitou, Founder, Studio Casanegra, on GenZ and Millennial Publicity
27:02
27:02
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27:02Yasmina Stitou is a Barcelona-based, award-winning publicist who founded the strategy studio Casanegra to focus on GenZ and Millennial consumer trends, cultural strategy, and the zeitgeist.The PR Podcast is a show about how the news gets made. We talk with great PR people, reporters, and communicators about how the news gets made and strategies for…
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Emotional Intelligence and Conflict Resolution for Convenience Store Managers
21:38
21:38
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21:38In this episode, we'll be covering: How to develop emotional intelligence and boost your self-awareness as a leader. The power of empathy and how mastering active listening can make all the difference in your daily interactions. Effective strategies for resolving conflicts and handling difficult situations with confidence. Techniques for negotiatio…
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192. Alexson Calahan, Small Adventures Communications, on Healthcare PR
23:40
23:40
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23:40How can PR change the world? Alexson Calahan, founder of Small Adventures Communications, is a Nonprofit + Chronic Disease PR Expert, guiding health organizations and independent consultants to create memorable and actionable stories in the media. Her work has helped change legislation, raise millions of dollars for mission, driven health behavior …
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Time Management and Organizational Skills for Convenience Store Managers
18:34
18:34
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18:34In today's episode, we will explore practical ways to boost your efficiency and help you stay organized. Here's what we'll cover: Prioritizing tasks and how to manage your time effectively to focus on what matters most. Delegation and task management to help you make the most of your team's strengths. Scheduling and resource allocation ensure you h…
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191. Emma Medeiros, Medeiros Fashion PR, on the Plus-Size Majority
24:38
24:38
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24:38Emma Medeiros is President of Medeiros Fashion PR, the first public relations firm in the US to specialize in the plus size fashion industry. Emma moved to NYC in 2019 in order to fully embrace all the opportunities the fashion industry has to offer, and, with a mixture of class and sass, has worked tirelessly to place plus size fashion on an equal…
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Problem-Solving and Decision-Making for Convenience Store Managers
19:01
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19:01Here's what we're going to cover today: First, we'll discuss developing critical thinking and problem-solving skills—how to think beyond the surface of a problem and dig deeper. Then, we'll go over the importance of analyzing root causes and how to identify the real issues behind everyday challenges. We'll also discuss decision-making frameworks—to…
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