Join author and e-commerce entrepreneur, Alexander Graf, and his special guests every week as he breaks down different digital commerce topics from what they mean, why they are important, and where to prioritize them in your own digital commerce journey. Our guests typically, international business leaders, experts in the industry at large, and many more thought leaders within the digital transactional space that will be sure to entertain and inspire how your business approaches the growing ...
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The White Rose Podcast explores the true story of why university students Hans and Sophie Scholl, Alexander Schmorell, Christoph Probst, and Willi Graf and their professor Kurt Huber resisted the Nazis, as well as Jennifer Rosenfeld's journey of writing a musical on the topic. Music by Jennifer Rosenfeld, performed by Nathan Cole, Gloria Lum, Emmanuel Ceysson, and Jennifer Rosenfeld. Music recorded, mixed, and mastered by Louis Ng, Lenson Productions. Podcast mixing by Sam Bird. Podcast Crea ...
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Welcome to The B2B eCommerce Show – a hub for leaders, innovators, industry experts, and newbies to explore the fast-paced world of digital commerce. Hosted by respected thought leader Justin King, this podcast delves into the strategies, challenges, and successes shaping how manufacturers, distributors, and service providers thrive online. Each episode features insightful conversations, practical advice, and compelling stories from pioneers driving digital transformation in the B2B eCommerc ...
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We chat with experts about Costa Rica Real Estate, buying a property in Costa Rica, building in Costa Rica, relocating and moving to Costa Rica, and investment experts on businesses that can work in Costa Rica. E-mail us at [email protected]
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AI, Talent, and Scaling B2B eCommerce Platforms with Alexander Graf
51:40
51:40
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51:40In this episode of the B2BEA Insider, Justin King speaks with Alexander Graf, Co-CEO of Spryker, for a no-fluff, deep-dive conversation on the state and future of B2B digital commerce. Alexander shares his two-decade journey from traditional retail to co-founding Spryker, shedding light on why B2B eCommerce has outpaced B2C in complexity, innovatio…
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The Realities of Selling Parts Online (It’s Not What You Think) with Kris Harrington
43:14
43:14
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43:14In this episode of the B2BEA Insider, Justin King speaks with Kris Harrington, President and COO of GenAlpha, about the unique challenges and opportunities of building eCommerce solutions for OEMs and manufacturers, especially in the complex world of aftermarket parts. With deep experience in both manufacturing and digital transformation, Kris shar…
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EP-257 Investing, Operating a hotel in Costa Rica plus market update with Onda owner Bill Graf
30:26
30:26
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30:26Need any advice or information, message us. Today, I talk with Bill Graf, the owner and visionary behind Onda Hotel Group. We dive into the current landscape of the Costa Rican hospitality market—both the headwinds and tailwinds—and explore where Bill sees the biggest opportunities. He shares the Onda story so far, how he chooses his hotel location…
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Beyond the Webstore: Driving Real Digital Transformation in B2B with Graham Lubie
1:00:12
1:00:12
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1:00:12In this episode of the B2BEA Insider, Justin King sits down with Graham Lubie, SVP at Wasserman Digital, to explore the reality behind digital transformation in B2B—and why treating eCommerce as a long-term program, not a one-off project, is critical to success. Graham shares insights from decades of working with manufacturers and distributors navi…
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EP-256 Things to look out for when buying and investing in a property in Costa Rica with home inspector Alex Stripe.
19:50
19:50
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19:50Need any advice or information, message us. On this episode, we’re joined by Alex Stripe — veteran home inspector and founder of Stripe Signature Inspections. Alex shares his insights from years of inspecting homes for buyers and investors in Costa Rica. We dive into what to look out for, where hidden issues often lurk, and how to choose the right …
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Connected Commerce or Get Left Behind: Why B2B Integration Is the Future with Beth Segovia
1:00:22
1:00:22
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1:00:22In this episode of the B2BEA Insider, Justin King sits down with Beth Segovia, CEO of TradeCentric, to explore how B2B suppliers can drive revenue, efficiency, and strategic impact by embracing connected commerce. Beth shares insights on why eCommerce in B2B is not just about great websites and strong products—it’s about delivering seamless procure…
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EP-255 Podcast and Market Update with Richard Bexon
10:23
10:23
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10:23Need any advice or information, message us. Richard Bexon provides a market update while we record more podcasts and get back to our normal weekly update. Free 15 min consultation: https://meetings.hubspot.com/jake806/crconsult Contact us: [email protected] Richard Bexon
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Agentic AI: Your Next Employee Isn’t Human with Jason Hein & Chris Gee
1:03:12
1:03:12
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1:03:12In this episode of the B2B eCommerce Show, Justin King dives deep into the world of agentic AI with Jason Hein and Chris Gee, two thought leaders shaping how AI will fundamentally alter B2B digital commerce. As AI evolves beyond static chatbots, the conversation explores how agentic AI, autonomous, goal-oriented digital agents, can perform complex …
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AI for B2B: What We Learned at AppliedAI 2025 with The Crew
55:30
55:30
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55:30In this episode of the B2B eCommerce Show, Justin King brings together Jason Hein, Jay Schneider, and Sam Aldinger to reflect on key insights from the AppliedAI Conference 2025, one of the industry’s most talked-about events shaping the future of B2B. From supply chain automation to intelligent product discovery and the future of AI in customer eng…
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In this episode, Justin shares the behind-the-scenes story of the B2B eCommerce / Digital for CEOs — a brand-new video series designed specifically for CEOs, CFOs, CIOs, and Presidents of manufacturing and distribution companies. Too often, digital leaders struggle to get buy-in from the executive team — not because the ideas are wrong, but because…
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EP-254 Environmental justice and gentrification in Costa Rica + Pavones Update with Walter Brenes
31:48
31:48
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31:48Need any advice or information, message us. We talk to Environmental and Sustainability Lawyer Walter Brenes about the current cases he's fighting in Costa Rica, what is really happening in Pavones as the town is knocked down by the municipality and what he thinks will happen in other beach towns as municipalities and money pours into Costa Rica. F…
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Storytelling Over Data: The Secret to Modern B2B Marketing with Lori Highby
40:55
40:55
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40:55In this episode of The B2B eCommerce Show, host Justin King welcomes Lori Highby, marketing strategist, podcast host, and founder of Keystone Click, for a deep dive into why manufacturers still struggle with marketing in the digital age. Lori shares her journey from growing up in tool and die shops to helping manufacturers shift from outdated tacti…
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Why Digital Fails Without Executive Buy-In with Liz Saxen-Duggan
50:33
50:33
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50:33In this episode of The B2B eCommerce Show, Justin King welcomes digital transformation leader Liz Duggan for a powerhouse conversation about the evolution, and persistent challenges of B2B digital commerce. Liz, who has led digital strategy for over 85 Fortune 1000 companies and now heads strategy at Smith, shares deeply insightful perspectives on …
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EP-253. Understanding land use and regulations in Costa Rica with lawyer Jose Maria Pacheco.
32:46
32:46
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32:46Need any advice or information, message us. Lawyer, José María Pacheco, and I dive into all things land in Costa Rica. We break down the different types of land use, what you can and can’t do with each, and the key risks to watch out for. José also shares insight into common land investment pitfalls and highlights the areas he believes offer solid …
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EP-252 Whatsapp Translation for Expats and Market Update with Jake Alexander
24:12
24:12
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24:12Need any advice or information, message us. I sat down with Jake Alexander, founder of tucanchat.io—a WhatsApp translation tool designed to help expats and locals bridge the language gap between English and Tico Spanish. We discussed how the idea for tucanchat.io came about and the ways it’s helping expats navigate daily communication in Costa Rica…
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EP-251 Escrow in Costa Rica - not all are equal and this is how they work - TLA Escrow
24:57
24:57
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24:57Need any advice or information, message us. In this episode, we sit down with Valeria Aguiluz to break down how escrow works in Costa Rica. We cover the key options available to investors, the critical questions to ask your escrow provider, and the advantages of using escrow in real estate transactions. Valeria also shares what sets TLA Escrow apar…
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EP-250 Everything you need to know about US tax on a Costa Rica Investment with US CPA Alex McGowin
32:09
32:09
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32:09Need any advice or information, message us. Alex McGowin joins me to break down everything you need to know about taxes when investing or owning property in Costa Rica. We cover how income is taxed, strategies for deferrals and depreciation, capital gains considerations, and what expenses you can deduct. We also explore the most tax-efficient ways …
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EP-249 Financing Options available in Costa Rica with loan advisor Catherine Palacios of Done Deal CR
33:00
33:00
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33:00Need any advice or information, message us. I sit down with Catherine Palacios from Done Deal CR to break down everything you need to know—from navigating the buying process to understanding the technical details of financing in Costa Rica, including loan terms, interest rates, LTV ratios, and more. Free 15 min consultation: https://meetings.hubspo…
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EP-248 How Real Estate transactions go wrong in Costa Rica with Lawyer Paola Ratana
32:05
32:05
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32:05Need any advice or information, message us. We sat down with Real Estate Lawyer Paola Retana to discuss why real estate transactions often go wrong in Costa Rica. She breaks down the role each party plays—lawyers, escrow agents, realtors, and engineers—and shares real examples of what can go wrong and how to avoid it. Free 15 min consultation: http…
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EP-247 Costa Rica by the Data Trends, Truths and Takeaways - Data, Data, Data!
24:12
24:12
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24:12Need any advice or information, message us. We sit down with James Neale, Data Analyst at Costa Rica Investments, to break down the latest trends in the vacation rental market. He shares insights on where occupancy remains strong, where average daily rates are slipping, and where he still sees promising investment opportunities across Costa Rica. F…
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EP-246 Buyers Market: Up and Coming beach and mountains towns to invest in 2025
24:26
24:26
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24:26Need any advice or information, message us. We sit down with Gina Briguglio, a real estate consultant based in Guanacaste and Arenal, to dive into what's really happening in Costa Rica's property market. Is it a buyer’s or seller’s market? It depends—and Gina breaks down where the opportunities lie. From emerging beach towns to mountain hotspots, s…
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AI Tools for Personal Use, Amazon, and the Future of B2B eCommerce
1:14:36
1:14:36
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1:14:36Guest: Jason Hein, Jason Greenwood, Sam Aldinger, Jay Schneider Host: Justin King In this episode of The B2B eCommerce Show, Justin King brings together an expert panel—Jason Hein, Jason Greenwood, Sam Aldinger, and Jay Schneider—for a raw and practical discussion on what it really takes to drive customer adoption in B2B eCommerce. From legacy syst…
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EP-245 Architects in Costa Rica - what you need to know and understand with Esteban Ossenbach
28:39
28:39
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28:39Need any advice or information, message us. I caught up with Esteban Ossenbach, a young and passionate architect and the founder of Selva Architects and Design. We chatted all things architecture in Costa Rica—from the red flags to watch for when hiring an architect, to the must-ask questions and the big no-no’s when it comes to designing in the tr…
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EP-244 Water, Wells and Investing wisely in Costa Rica with Hydrologist Jorge Suarez
33:44
33:44
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33:44Need any advice or information, message us. In this episode, we sit down with Jorge Suarez, a seasoned hydrologist and owner of Geohydro, to explore one of the most critical—and often overlooked—aspects of buying land in Costa Rica: securing a legal water source. Jorge breaks down what it means to purchase property without legal water, the complica…
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The Hidden Levers of Customer Adoption with Carlos Camacho
1:02:50
1:02:50
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1:02:50In this episode of The B2B eCommerce Show, Justin King sits down with Carlos Camacho, Global Commerce Lead at Bausch + Lomb, to unpack the real-world challenges—and practical strategies—behind customer adoption in B2B eCommerce. Carlos brings nearly two decades of hands-on experience driving digital transformation across manufacturing and distribut…
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EP-243 Tourism Trends & Hidden Gems: Real Estate Insights from the Inside with Costa Rica's #1 Travel Company CEO
25:42
25:42
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25:42Need any advice or information, message us. We sit down with Casey Halloran, CEO of Costa Rica’s largest luxury travel company, to explore the state of tourism today and where it's headed in 2025. Casey shares how these trends are shaping real estate, development, and investment opportunities across the country. From where he’d put — or avoid putti…
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EP-242 Market Update and Opportunities for Investment with Investment Specialist Jake Alexander
25:19
25:19
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25:19Need any advice or information, message us. Jake Alexander, an Investment Specialist and long-term resident of Costa Rica, chats to us about the current state of the BUYERS market, where he sees an opportunity to invest in Costa Rica, and where and what he would NOT invest in in 2025. Free 15 min consultation: https://meetings.hubspot.com/jake806/c…
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VTEX Leaving MACH Alliance / Religion? B2B at ShopTalk, the B2B Bubble, with The Crew
1:13:25
1:13:25
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1:13:25Guests: Jason Greenwood, Jason Hein, Jay Schneider, Sam Aldinger Host: Justin King In this episode of the B2B eCommerce Show, Justin King brings together a powerhouse panel — Jason Greenwood, Jason Hein, Jay Schneider, and Sam Aldinger — to unpack three of the hottest topics in B2B right now: VTEX leaving the MACH Alliance, what B2B leaders were re…
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EP-241 2 years of living in Costa Rica: what you need to know with Kvon Tucker
35:06
35:06
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35:06Need any advice or information, message us. Two years ago, Kvon Tucker made the move to Costa Rica with his wife and young daughter. We caught up with Kvon to hear about his journey so far—what surprised him, what turned out to be easier than expected, and his advice for anyone considering making Costa Rica their full- or part-time home. Kvon also …
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EP-240 Costa Rica perpetual tourist, residency and Vacation Rental legal requirements with Cristina Guerrini
27:28
27:28
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27:28Need any advice or information, message us. Cristina Guerrini joins us from Bluezone Legal to break down some critical updates for anyone living in—or thinking about moving to—Costa Rica. We dive into the proposed bill targeting perpetual tourists, explore the different residency options available, and take a look at how the Costa Rican government …
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How to Select a B2B eCommerce Platform with Jay Schneider
57:21
57:21
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57:21In this episode of the B2B eCommerce Show, Justin King talks with Jay Schneider, founder of B2B Squared, about the massive shift happening in B2B eCommerce—specifically around platform selection and replatforming. With 65% of B2B companies expected to replatform in 2024, Jay breaks down the reasons behind this trend and shares how his team is using…
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EP-239 Guanacaste Broker Report - where and where not to invest in with Becky Clower
28:59
28:59
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28:59Need any advice or information, message us. We chatted with Becky Clower, Broker at Bluewater Properties—one of the largest independent real estate firms in Guanacaste. Becky gives us the latest updates on the market, sharing insights on what’s selling, what’s not, and where smart investors should be looking right now. She also highlights areas tha…
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The Leadership Playbook: Lessons from Fastenal’s Culture with Sam Aldinger
45:41
45:41
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45:41In this episode of the B2B eCommerce Show, Justin King sits down with Sam Aldinger, a respected leader with over 20 years at Fastenal, to explore the power of leadership, culture, and people in business. Sam shares his journey—from starting in a tool crib to leading corporate initiatives—and reflects on the leadership principles that shaped Fastena…
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EP-238 - Real Estate Investing in the Central Valley of Costa Rica with Mariel Gracia
25:31
25:31
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25:31Need any advice or information, message us. Mariel Gracia, Real Estate Consultant in the Central Valley of Costa Rica (San Jose, Heredia, Alajuela), and I chat about what is happening in the Central Valley and how it acts and performs compared to the coastal areas of Costa Rica. We chat about where she believes the opportunity is and why families l…
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The Unlikely Traits of a Modern B2B eCommerce Brand with Kyler Nixon
59:18
59:18
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59:18Guest: Kyler Nixon Host: Justin King In this episode, Justin King sits down with Kyler Nixon, to discuss the evolution of digital transformation in B2B businesses. They explore how distributors and manufacturers can leverage technology to create seamless customer experiences, improve efficiency, and drive growth. The conversation covers the challen…
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EP-237 Feng Shui when developing, designing and building in Costa Rica with Laurent Langlais
32:29
32:29
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32:29Need any advice or information, message us. In this episode, Feng Shui expert Laurent Langlais joins us to explore how Feng Shui principles can transform your approach to choosing land, designing and positioning properties, and creating inviting interiors. We delve into what makes Costa Rica truly unique—from its remarkable topography and vibrant e…
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Why Distributors Need Better Product Data with Caroline Ernst
41:01
41:01
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41:01In this episode, Justin King sits down with Caroline Ernst, VP of eCommerce Solutions at AD, to discuss why product content is more than just an e-commerce necessity—it's the foundation of business success. - Why clean, standardized product data is essential for distributors - How AI is transforming product content management - The evolution of dig…
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Voice Notes: The Most Destructive Phrase in B2B eCommerce
4:58
4:58
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4:58There has never been a more destructive phrase in B2B eCommerce than “Consumerization of B2B.” In the musical Hamilton, there’s a song called “The Room Where It Happened.” Well, I was in the room where it happened when this phrase was born. I was working with the hybris team and a few of their big agency partners—mostly B2C guys—who wanted to push …
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EP-236 Understanding current water issues in Costa Rica and your options with Sonia Aragon from Quatro Legal
32:25
32:25
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32:25Need any advice or information, message us. In this episode, we sit down with lawyer Sonia Aragon to discuss Costa Rica's water challenges—especially in the Guanacaste region. Sonia breaks down the pressing issues, explains how they came about, and shares insights on what options are available for anyone considering construction or property investm…
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AI Will Replace Your Job? Not So Fast! Practical AI Uses in Manufacturing and Distribution with Nick Pericle
1:21:10
1:21:10
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1:21:10Guest: Nick Pericle Host: Justin King Key Takeaways: AI is Not Deterministic—It’s Probabilistic Unlike traditional software, AI doesn’t always produce the same result for the same input. This unpredictability challenges how people perceive technology and requires a mindset shift. AI as a Business Partner, Not Just a Tool AI isn’t just for automatio…
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EP -235 How to avoid a construction disaster in Costa Rica with Belong Director of Construction, Erick Corrales.
31:29
31:29
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31:29Need any advice or information, message us. In this episode, we sit down with Erick Corrales, Director of Construction & Engineering at Belong Costa Rica, to uncover the right way to build in Costa Rica. Erick shares expert insights on choosing the right builder, setting a realistic budget, understanding timelines, and navigating cost per square fo…
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Secrets to Building a High-Performance Product Content Team with Anthony Testa
1:05:31
1:05:31
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1:05:31Structuring a World-Class Product Content Team with Anthony Testa Guest: Anthony Testa, Product Content and Supplier Relations Expert Host: Justin King Key Takeaways: The Wild West of Product Data: Early on, most manufacturers and distributors lacked structured product content, leading to inefficiencies. Attempting to migrate legacy data into new s…
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Voice Notes: One Little Feature that is Driving Customer Adoption
2:40
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2:40In today's voice note, I share an insightful discovery from a conversation with the VP of E-commerce at a large manufacturing company. During our chat, I learned that the feature driving high growth and adoption on their e-commerce site wasn’t search or product recommendations—it was the simple addition of favorites and lists. This seemingly basic …
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#158 - What will a world with a digital Euro look like? - Robert Bueninck, Unzer
31:44
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31:44Robert Bueninck, CEO of Unzer Group, discusses the evolving payments landscape, e-commerce trends, skepticism around cryptocurrencies, and the future of cash in Germany's digital shift.
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EP-234 Making a smart investment in Costa Rica and Market Update with Loan Company Owner Dan Chaput
28:57
28:57
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28:57Need any advice or information, message us. On this episode, we sit down with Dan Chaput, President of Costa Private Loans, to explore the smartest ways to invest in Costa Rica. Dan shares key insights on what to watch out for, the right questions to ask, and where the biggest opportunities are. Plus, he gives us an update on the current market and…
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Dive into Episode 1 of the B2B eCommerce Show as our panel of B2B eCommerce experts explores the evolving landscape of B2B eCommerce. From groundbreaking technologies to market trends, this episode covers key insights and predictions for the future. Explore the impact of AI on B2B transactions and customer interactions. Discover how eCommerce platf…
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EP-233 What 2025 holds for Tourism and Vacation Rentals in Costa Rica with Bary Roberts
39:11
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39:11Need any advice or information, message us. We chat with Bary Roberts, Roberts, former President of Canatur, Vice-president of the ICT, Founding Member of Acoprot, President of Instituto Nacional de Biodiversidad INBio and President of the “think tank” Center of Tourism Studies (CET) about what will happen to Tourism in Costa Rica in 2025 and what …
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#157 - Is sustainability a business model or a storyline? - Gergana K. Abdulrahman, Wild Fabrik
26:39
26:39
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26:39In this episode of Commerce Talks, Gergana K. Abdulrahman discusses her journey with Wild Fabrik, a sustainable marketplace based in Dubai. She shares insights on the company's origins during the COVID-19 pandemic, its unique business model, and the importance of sustainability in the fashion
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Welcome to the B2B eCommerce Show! We're thrilled to kick off what promises to be an insightful and transformative journey into the world of B2B eCommerce. In this trailer episode, hosts Justin King and Sarah Falcon dive into what makes this podcast essential listening for anyone in the B2B e-commerce space. From exploring market dynamics and innov…
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EP-232 Investing in Uvita and a vacation rental in Costa Rica with Mark Savoia
25:18
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25:18Need any advice or information, message us. We chat with Mark Savoia of Costa Rica Playbook about why he thinks you should invest in the coastline from Uvita to Manuel Antonio, what to invest in, and what not to invest in. He tells us what you must analyse before investing in a vacation rental. Free 15 min consultation: https://meetings.hubspot.com…
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