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After a brief haitus to focus on 2025 planning, we’re back! Last week we sat down with Astrid Atkinson, CEO and co-founder of Camus Energy. We talked about all kinds of fun stuff: how this moment of grid expansion is like the expansion of cloud services, how it isn’t, how we can connect large loads faster via flexibility, where Astrid sees the grid…
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In this week’s podcast I discuss my meetings with many companies in Europe about “how to rapidly implement AI” to improve productivity and scale. And every single company is being asked to do this now, some with very mature and sophisticated plans. So the first question I ask is “how do we implement AI to improve the productivity of the company” an…
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This week I discuss this massive shift toward “AI-Native” applications and systems which are radically different from traditional HR Tech, with a particular focus on L&D. I also explain how new AI architectures are so completely different from our traditional types of HR platforms, and how vendors have to be more expansive with their thinking. Vend…
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Alfredo Thompson, Chief People Officer at Royal United Hospitals Bath, NHS Foundation Trust, talks with Kathi Enderes about how he is leading an end-to-end transformation of talent acquisition and onboarding for the Trust. Built on principles of customer orientation and systemic HR®, the organization shifted recruitment from a compliance-oriented f…
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This week I detail the whole story: how the $360 billion corporate learning market is being blown up by AI. This tidal wave has now arrived, with every major company asking “how can I get rid of a third of my training department and deliver skills faster in the flow of work?” What happens to the Chief Learning Officer? What happens to the LMS? Is I…
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Introducing the Galileo Mercury Release: a new reasoning model, extensive new data and information from Lightcast, the Universal Competency Framework from SHL, and our first “consultant mode” feature, Intelligent Benchmarking. Galileo is now the essential AI tool for HR professionals around the world. Get Galileo Today!…
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This week the economic environment changed, with new US reciprocal tariffs launched on 180 countries. The net impact, which is hard to predict, is lots of strategy discussions about manufacturing, redeployment of resources, price increases, and possible economic slowdown. In today’s podcast I explain what this means to you, as an HR leader or HR pr…
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Jörg Dersch, CHRO at XPAY, joins Kathi Enderes to discusses innovation in HR and how CHRO’s can stay ahead. He also shares advice to CEOs about their role in HR issues. He shares his journey into HR leadership and how HR leaders can become true strategic partners in their organizations. From navigating digital transformation to building business ac…
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What’s the solution to political, economic, and global conflict? It’s not more anger and competition, it’s kindness. In this podcast I try to convince you that Kindness, the act of listening, caring, and helping, is a real secret weapon. Additional Information The World Happiness Report (which proves that trust and social connections matter more th…
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Today I wanted to briefly discuss the impact of US Tariffs on manufacturing talent. As many of you know, decisions about where to locate manufacturing are very big and very important. As you’ll hear, much of your company’s response may come down to talent and skills issues, since manufacturing skills are in short supply. I hope this conversation he…
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Today I talk with Vijay Swaminathan, the CEO and co-founder of Draup, one of the most amazing data and insights providers in HR. Vijay and his partner Vamsee Tirukkala were the original founders of Talent Neuron, a pioneer in talent planning. Now, with Draup, they’ve gone an order of magnitude beyond to build a data platform that identifies skills,…
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In this podcast I describe the massive AI-powered revolution starting in corporate L&D, and give you some history, context, and a mandate for the future. This is based on a massive research program we’ve been doing for the last year and I’m now convinced that this entire $360 Billion market is going to reinvent itself. Vendors mentioned include San…
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Tigran Sloyan, CEO of CodeSignal, talks with Kathi Enderes about his company’s mission to transform skills assessment and development with AI. He shares insights from his experience at Google, where he recognized flaws in hiring practices that prioritize resumes over actual skills. Tigran explains how CodeSignal evolved from technical skills assess…
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Everyone is talking about productivity, layoffs, and job redesign. In this week’s podcast I share much of what we’re learning in AI-based job design, all with a focus on productivity. I discuss the role of Reejig, Gloat, Draup and the shift from “skills-based organization” strategies to “task and activity” redesign. And I also share my experiences …
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In this episode of the WhatWorks podcast, Caryn McGarry, CHRO of ICF, describes her journey to CHRO how she manages HR in a highly competitive professional services company. Caryn shares insights on the detailed nature of the C-suite partnership and how her unique career path contributes to her C-level business role today. ICF is a large profession…
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After an intense week in Europe at an HR Technology conference, I want to share my deep perspectives on Trust, which is in very short supply these days. Not only do European leaders mistrust the US right now, the Edelman Trust Barometer shows that 2/3 of employees no longer trust the CEOs of their own companies. In an effort to help you think this …
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After a long week of meetings about AI transformation with many companies, I want to highlight the big paradox we face. On one hand, AI is now seen as a proven, pragmatic solution to productivity, growth, and customer experience. So every company is pushing for AI transformations in every domain. But on the other hand, AI is also likely to eliminat…
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This week I summarize some of the hard-hitting AI transformation and productivity stories we’re hearing from clients, and I explain the various ways to approach these topics. I also discuss the surprising pushback on DEI and how workforce fear and stress has risen in our companies. All this leads to a new and important new role for HR leaders: driv…
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This week I interview CEO of Arist Michael Ioffe, one of the most innovative entrepreneurs I’ve met. Michael and his team have built an astounding message-based learning platform that uses AI to build content, distribute content, and even do needs analysis. For those of you who are L&D or learning geeks, you really need to listen to this podcast. A…
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This week I share perspectives on the huge theme of “taking a chainsaw to bureaucracy” and improving productivity. Is it fair to “Blame the Workers” for the bureaucracy we face? There is a growing trend toward strategic layoffs and workforce redeployment around AI, and this is just the beginning. But rather than blaming the workers for the problem,…
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“The moment your HR organization can be ‘replicated’ into another company, you’ve failed as a CHRO.” In this podcast Arne-Christian explains why the CHRO is no longer an HR leader, but now a business transformation executive. Arne-Christian describes his career path to becoming a CHRO, identifies the key behaviors and characteristics that helped hi…
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In this podcast I want to talk about Jamie Dimon’s recent town-hall at JP Morgan Chase. He describes his frustration with remote work, bureaucracy, and lack of productivity in vivid language. As you’ll hear from my comments, I have 100% sympathy for his feelings, but the answer is not as simple as forcing people into the office or laying off 10% of…
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In this week’s podcast I introduce our new research on the important and fast-changing role of CHRO, or Chief People Officer. Over the last decade this role has exploded in scope and importance, leaving many CEOs and CHROs working to keep up. After a year of research studying the career history and performance of more than 20,000 senior HR leaders,…
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Last week we sat down with Dana Guernsey, co-founder and CEO of Voltus. There was A LOT to talk about in this one. As you’d expect we went deep on Dana’s backstory, the history of DR, new DER participation models, and where we think the future is headed. But also, Voltus just went through a settlement with FERC and this was Dana’s first podcast app…
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This week I discuss the rapid evolution of AI Agents in the Enterprise, and how they’re starting to replace billions of dollars of legacy enterprise software. It won’t happen overnight, but using our four-stage model, companies are rapidly looking at ways to use AI platforms to assist, automate, and integrate business workflows in ways that ERP and…
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Lloyds Banking Group, the largest bank in the UK, is undergoing a £3 Billion business transformation focused on enhancing customer experiences, integrating products and services, and leveraging technology to improve service delivery. Holly Quincey, Chief Talent Officer, describes the company’s accompanying talent transformation, particularly its sk…
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Change and transformation is the theme for 2025. 53% of CEOs believe their company will not exist in ten years, with iconic brands like Starbucks, Boeing, Nike, Intel, Southwest, and Target going through turnarounds. And 93% of CEOs believe AI will totally transform their operating model. (PwC CEO Survey.) At the same time we’re witnessing a massiv…
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Jim Hemgen, Director of Talent Development at Booz Allen Hamilton, talks with Kathi Enderes about how the company creates validated skills across hundreds of domains, including AI. This success story defines the journey for every company. Using skills validation provided by Workera, and content from Udemy and HackerRank, Booz Allen has created a hi…
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In this conversation, I discuss the DEI firestorm, the evolution and current state of Diversity, Equity, and Inclusion (DEI) initiatives in the corporate world, the alarming decline in trust towards businesses, and the necessity for companies to reinvent themselves in the face of changing market dynamics and the rise of the ‘super worker’. I also e…
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In this podcast I explain the four-stages of AI transformation and detail why and how “AI Pacesetters” will far outperform others in their AI business transformations. The Rise of the Superworker research explains this in more detail. The Rise of the Superworker predictions report is available to all users of Galileo, The Josh Bersin Academy, or Co…
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How do you deliver on the promise of AI in your team, your company, and your career? Welcome to The Rise of the Superworker, our new research on the organizational adoption of AI. This research explains how organizations and leaders can redesign work, jobs, and customer experiences to deliver on the promise of AI. And as you’ll hear, job opportunit…
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How do you build precision leadership skills at scale? Kendra Goldbas, Global Head of Learning & Development at PayPal, describes the world-class new manager development program at PayPal, MAPS (Managing at PayPal Successfully). During the pandemic PayPal grew rapidly and needed a world-class leadership development program for remote leaders. The M…
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Welcome to 2025, where I discuss the five big challenges ahead. These include (1) economic uncertainties, bifurcated labor market, (2) the impact of AI on the workforce and the Rise of Superworkers, (3) the new “soup” of issues in employee experience, which lands in HR’s lap, (4) the changing nature of leadership and leadership development, and (5)…
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Welcome to 2025. Today I give you a sneak preview of Galileo as a voice assistant, powered by our upcoming mobile app. And I give you a preview of your enormous 2025 role in embracing, adopting, and optimizing the use of AI in your company. I highlight three major themes for the year. First, the use of intelligent agents in your own work throughout…
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We’re back! And this time, we’re starting a holy war. Duncan launched an amazing paper on solar (wow, total sleight of hand! Don’t you mean GAS BACKUP?) microgrids for data centers with Stripe’s climate team and other DERTF OGs like Kyle Baranko, and some big names on Twitter lost their s**t. Tune in to hear about the churches of Matt Yglesias, Mar…
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In this discussion I reflect on the significant events and trends of 2024, highlighting the impact of global conflicts, economic change, labor market dynamics, and the transformative role of AI in organizations. What has changed? I discuss the evolving nature of DEI, the new model of leadership which emerged, and the transformation of HR into a mor…
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How has Deel grown from zero to 4,500 employees in 100 countries in less than five years? It’s an amazing story of hyperscale growth and passionate customer focus. In today’s podcast Alex Bouaziz, CEO of Deel, talks with Kathi Enderes about his own journey from environmental engineer to founder of an HR tech company. Alex explains how he started De…
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In this conversation I share insights from my recent trip to Europe, focusing on the Workday Rising event, the current state of talent acquisition, and the evolving role of CHROs in strategic workforce planning. I discuss the importance of systemic talent acquisition, the emergence of “Precision Talent Acquisition” and the entire redefinition of th…
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I know most of you have used ChatGPT, Galileo, or other AI tools in your job, but you haven’t seen anything yet. In this podcast I walk through a complete end-to-end scenario to show you precisely how AI agents will automate, scale, integrate, and vastly improve the process of hiring, onboarding, performance management, internal mobility, and more.…
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What do we do about the American Dream? This week I discuss the explosion of employee and citizen activation (NYC UHG CEO, for example) and how the US economy has not been delivering for 2/3 of the workforce. And in that discussion I challenge HR and business leaders to re-engineer jobs and work around what we call Superworkers, all with a goal of …
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Linda Kirchhevel, Director, Talent & Leadership Development at Sanford Health talks with Kathi Enderes about their leadership development program. Linda discusses how the organization’s frequent mergers caused them to prioritize creating a unique leadership framework centered around the mission of the organization. (Sanford Health is the largest ru…
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AI tools are rapidly sweeping across our companies in every job function, and most of us see them as “productivity tools.” Well, that’s a very limited view of the future. While AI may make you 15-20% more productive, the big payoff comes when we rethink work entirely and let AI systems take over as “autonomous agents,” albeit with our support. In t…
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Companies have been investing in People Analytics and Industrial Psychology since the late 1800s, going back to Fredrick Taylor (time and motion studies) and Carl Jung (psychological types). The original idea was to scientifically manage work, using data to measure labor, strength, motion, and later engagement, skills, and leadership. All this effo…
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DERVOS, 10/25/24, NYC Demand growth has returned to the US electricity sector for the first time in two decades and the cracks are showing in the system. Reindustrialization, electrification, and the AI juggernaut have catapulted us into a new era. New loads are suddenly having trouble getting grid connections, interconnection times for new generat…
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DERVOS, 10/25/24, NYC New energy technologies can thrive or die due to regulatory policy. This unbelievable policy panel will feature regulators who have actually supported new technologies and advocates who have successfully fought for paradigm-shifting policies. We know we have great technologies--this panel will explore how we get them to scale.…
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This week I summarize my meetings and discussions with clients in NYC and you can see we covered many topics. Here’s the AI summary, which is pretty good. In this conversation, Josh Bersin discusses the evolving landscape of AI platforms, particularly focusing on Microsoft’s positioning and the challenges of creating a universal AI agent. He delves…
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In today’s podcast I discuss the organizational, institutional, and societal impacts of AI. And I’m not predicting what “could happen” but rather sharing “what is happening now.” As you’ll hear, AI plays a role in our political issues but an even greater role in our careers, pay, rewards, organization structure, and culture. A recent AI adoption st…
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Where else can you witness a pot of water boil in just a few seconds, learn about a micro nuclear reactor that skips boiling water altogether, insane AI-powered electro-cartography, and SpaceX-caliber EV charging infrastructure? Tons of companies applied to showcase their products at DERVOS and DER Task Force selected these four because, well, they…
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After decades of effort and growth, only around 10% of People Analytics teams deliver strategic business value. Many are still focused on traditional analysis of engagement, retention, leadership pipelines, and other HR measures. In this WhatWorks podcast I talk openly with Paul Rubenstein, the Chief Customer Officer at Visier, about how this marke…
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This week I discuss the issue of DEI (must it DIE?), inclusion, and corporate culture in the Trump Era. We just completed a 1.5 hour discussion with 30+ companies on the impact of the 2024 election and regardless of your political position, some people are worried. It’s clear to me that DEI (or whatever you call it) is not going away, but in this p…
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