Best dojo.live Podcasts (2025)

1
La Nueva Era de la Hospitalidad: Tendencias, Marketplaces e Integraciones en un Ecosistema Conectado 32:54

28d ago32:54

32:54

¿De qué manera un ecosistema abierto demuestra que la hospitalidad del futuro se construye en comunidad y no solo con un proveedor? En este episodio de dojo.live, conversamos con Fabricio Titiro, Director de Partnerships a nivel mundial en Oracle Hospitality, sobre cómo la hospitalidad del futuro se está construyendo desde un enfoque colaborativo y…

1
Technology Breakthroughs and Predictions from HITEC 2025 33:46

29d ago33:46

33:46

What stood out on the HITEC 2025 show floor? What trends will shape hospitality’s next wave of innovation? And what does it mean for your hotel? In this episode of dojo.live, we’re joined by Katie Moro, Vice President of Data Partnerships at Amadeus Hospitality, for a post-HITEC 2025 debrief that goes beyond the booth to explore what’s truly shapin…

1
Consejos de Turismo Reimaginados: Datos, Tecnología y el Futuro de la Promoción Turística 25:31

1M ago25:31

25:31

¿Cómo pueden los DMOs (Destination Marketing Organizations) y los hoteles convertirse en aliados estratégicos a través del uso inteligente de tecnología y datos? Bianca Porto Barga es una profesional con más de 20 años de experiencia en la industria de la hospitalidad y tecnología. Actualmente, es Gerente Senior de Ventas en Amadeus Hospitality, do…

1
Beyond the Booth:HITEC 2025 with Aptech'sJill Wilder 14:03

2M ago14:03

14:03

In this episode of dojo.live, we sit down with Jill Wilder, President of Aptech, to explore how hotels can modernize their financial operations—without overwhelming teams or abandoning the tools they know best. As guest-facing innovation takes center stage, Jill makes a strong case for why budgeting, forecasting, and financial clarity deserve just …

1
HITEC 2025 with Chargeback Gurus' Marty Williams 19:22

2M ago19:22

19:22

In this episode of dojo.live, we welcome Marty Williams, Senior Vice President of Business Development at Chargeback Gurus. This conversation dives into the evolving chargeback landscape—and why hospitality brands need more than just reactive fraud tools to stay ahead. Marty explains how rising guest expectations around flexibility, refunds, and al…

1
Beyond the Booth:HITEC 2025 with Amadeus Hospitality’s Katie Moro 11:14

2M ago11:14

11:14

How can AI and data-driven insights help hotels meet rising traveler expectations—without overwhelming their teams? In this episode of dojo.live, we sit down with Katie Moro, Vice President of Data Partnerships at Amadeus Hospitality, live from the HITEC 2025 show floor. The conversation explores how AI is reshaping hotel operations through tools l…

1
Beyond the Booth: HITEC 2025 with Sabre Hospitality Solutions’ Frank Trampert 15:12

2M ago15:12

15:12

How can hotels harness AI to enhance guest experiences—without breaking what’s working behind the scenes? In this episode of dojo.live, we sit down with Frank Trampert, Senior Vice President and Global Managing Director of Community Sales at Sabre Hospitality Solutions, to explore how hotels can adopt artificial intelligence in ways that elevate—no…

1
Beyond the Booth: HITEC 2025 with Oracle Hospitality’s Tanya 17:40

2M ago17:40

17:40

How can a fully connected, cloud-based tech stack unlock better guest experiences and smarter hotel operations? In this episode of dojo.live, we sit down with Tanya Pratt, Global Vice President of OPERA Cloud Strategy and Product Management at Oracle Hospitality. Recorded live at HITEC 2025, this conversation unpacks what the next generation of hos…

1
Beyond the Booth:HITEC 2025 with Zucchetti North America’s Mark Lewis-Brown and Estella Hale 15:50

2M ago15:50

15:50

How can hotels modernize revenue strategies with AI—without losing sight of human insight or control? In this episode of dojo.live, we’re joined by Mark Lewis-Brown, President, and Estella Hale, Vice President of Commercial Strategy at Zucchetti North America, for a timely conversation on the evolution of revenue management in hospitality. Recorded…

1
Beyond the Booth: HITEC 2025 with RealTime Reservation’s Shawn Tarter 12:30

2M ago12:30

12:30

How can hotels unlock the full potential of ancillary revenue through smarter guest journey orchestration? In this episode of dojo.live, we welcome Shawn Tarter, Founder and CEO of RealTime Reservation, for a practical conversation on optimizing the guest journey through unified ancillary service management. As travelers demand more personalized, s…

1
Beyond the Booth: HITEC 2025 with Vingcard's Nicolás Aznar 21:25

2M ago21:25

21:25

What does it really take to future-proof your hotel tech stack—and where does access control fit in? In this HITEC 2025 episode of dojo.live, we’re joined by Nicolas Aznar, President, Americas at Vingcard, for a forward-looking discussion on access innovation, tech integration, and the evolving role of security in the guest experience. From the deb…

1
Beyond the Booth: HITEC 2025 with Mews’ Michael Coscetta 9:04

2M ago9:04

9:04

What does true personalization in hospitality look like—and how can tech help hotels deliver it at scale, without sacrificing the human touch? In this episode of dojo.live, we sit down with Michael Coscetta, President of Mews, for a forward-looking conversation on how the hospitality industry is rethinking the guest experience from check-in to chec…

1
Beyond the Booth: HITEC 2025 with BirchStreet Systems’ Phil Beck and David Schloss 10:02

2M ago10:02

10:02

How can AI and smarter payments help hospitality procurement teams reduce friction, cut costs, and unlock strategic value? In this episode of dojo.live, we sit down with Phil Beck, General Manager of Payments, and David Schloss, General Manager of Payments at BirchStreet Systems, to explore how AI and digital transformation are reshaping procuremen…

1
The Science of Smart Consulting: Moving from Gut Feel to Data-Driven Collaboration 39:09

2M ago39:09

39:09

How can Agentic AI and a modern consulting mindset make hospitality tech strategy repeatable, contextual, and client-specific? In this episode of dojo.live, we sit down with David Chestler, President, and Daniel Johnson, Strategic Advisor – EMEA, of ProVision Partners to challenge outdated consulting models and explore the future of strategic enabl…

1
More Than a Matchmaker: Rethinking Tech Consulting Beyond Procurement 36:45

2M ago36:45

36:45

What should a complete, ROI-driven consulting engagement look like in today’s hospitality tech landscape? In this episode of dojo.live, we’re joined by Gregg Hopkins, President of Get Hoppy Consulting. This conversation takes a hard look at the traditional consulting model in hospitality—and why it often fails to deliver lasting value. Gregg shares…

1
Back to Basics: Why Hospitality Still Needs Project Managers 37:22

2M ago37:22

37:22

Is SaaS overload creating more pain than progress—and what can project management do to bring the industry back into balance? In this episode of dojo.live, we welcome Custódio Barreiros, Founder & CEO of EIP MGT (Everything is Possible Management Company). With deep roots in hotel operations and a sharp eye for tech strategy, Custódio brings a refr…

1
HITEC Strategy Guide: How to Prepare, Show Up, and Follow Through 33:51

2M ago33:51

33:51

How can tech vendors, hoteliers, and consultants turn industry conferences into real results—before, during, and after the event? In this episode of dojo.live, we’re joined by Ira Vouk, hospitality tech consultant, author, and founder of Hospitality 2.0 Consulting. With HITEC on the horizon, Ira shares practical strategies for turning conferences i…

1
Closing the Gap: From What Vendors Sell to What Hotels Actually Use 44:18

2M ago44:18

44:18

User adoption isn’t the finish line. What vendors and hoteliers need to stop doing—and start doing—to create true business value and solve real problems. In this episode of dojo.live, we sit down with Melissa Jurkoic, Chief Operations Officer at Benson Consulting, Inc., for a candid conversation about why user adoption is no longer enough—and how b…

1
Starting with the Story: Breaking the Sea of Sameness and Why Product Marketing Belongs at the Start 29:33

2M ago29:33

29:33

How does early-stage positioning help hospitality tech vendors stand out, scale faster, and stop guessing? And what can you do when your messaging sounds just like everyone else’s? In this episode of dojo.live, we welcome Jacki Brown, strategic product marketing leader and founder of Jacki Brown Marketing. This conversation dives deep into the powe…

1
Hospitality’s Hidden Power: Women, Influence, and What Comes Next 35:30

2M ago35:30

35:30

How do visibility, support, and self-advocacy shape stronger leaders, smarter strategies, and better business outcomes? In this episode of dojo.live, we’re joined by Rachel Lehman, Director of Innovation & Integration at Hyatt and Chairwoman of Women@Hyatt, for a candid conversation about women’s leadership in hospitality. From the power of mentors…

1
Más Reservas, Mejor Tarifa: Revenue Inteligente Para Hoteles Independientes 28:28

2M ago28:28

28:28

¿Cómo pueden los hoteles independientes aumentar sus ingresos sin sacrificar ocupación? En este episodio de dojo.live, Alfredo Rodríguez Flores, Regional Sales Manager en SiteMinder, comparte cómo los hoteles independientes pueden aumentar sus ingresos sin sacrificar ocupación. Hablamos de la evolución del channel management, el impacto de los erro…

1
From Rewards to Revenue: How Loyalty Drives More Direct Hotel Bookings 41:02

3M ago41:02

41:02

Why are instant rewards—not points— becoming the new loyalty currency for driving direct hotel bookings? In this episode of dojo.live, we explore how modern loyalty strategies are reshaping the hotel booking experience with Ellis Connolly, Chief Revenue Officer at Laasie. Ellis breaks down why the shift from traditional points programs to instant, …

1
Unified Data Layers: The Platform for Hospitality's Future 37:01

3M ago37:01

37:01

How can harnessing data—the ‘new oil’—fuel better bookings, pricing, and operational excellence in hospitality? In this episode of dojo.live, we dive into the power of data-driven hospitality with Binu Mathews, CEO of IDS Next. Binu unpacks why unified data layers are essential to modern hotel operations—fueling everything from smarter pricing and …

1
From Click or Call to Confirmation: Rethinking the Booking Experience 35:07

3M ago35:07

35:07

How can embedding the booking engine and reintroducing voice finally tip the scales for direct bookings? In this episode of dojo.live, we welcome back Josh Graham, Head of Marketing Development for North America at Cloudbeds. This conversation explores the future of direct bookings and digital storefront innovation, with a spotlight on Cloudbeds’ e…

1
Booking Beyond Hotels: How Extended Stay is Winning the Future of Direct Business Travel 29:26

3M ago29:26

29:26

As business and bleisure travel rise, how can extended stay brands capture more direct bookings? In this episode of dojo.live, we explore how business travel is evolving and what that means for the future of extended stay. J.R. Dembiec, Brand President at Reside, shares his journey in hospitality and unpacks how Reside is redefining the space throu…

1
The Power Behind the Page: How Booking Engines Are Shaping the Future of Hotel Revenue 33:18

3M ago33:18

33:18

The Power Behind the Page: How Booking Engines Are Shaping the Future of Hotel Revenue May 6th, 2025, 10:00 am PT / Category: Interviews From GenAI to GDS, how can hotels use technology to control their storefront, optimize distribution, and boost direct bookings? In this episode of dojo.live, we explore the future of hotel booking with Mark Lewis-…

1
Vacation Rentals Reimagined: The Direct Booking Edge in Short-Term Stays 37:31

3M ago37:31

37:31

What do short-term rental owners need to know about direct booking and how is it shaping the future of travel tech? Eric Goldreyer is an established 25+ year leader in travel and hospitality. He is the CEO and owner of Savvy (previously bnbfinder) – the book direct marketplace for professionally run vacation rentals, bed and breakfasts, inns, and b…

1
The Guest-Obsessed Hotelier: Personalization, Data, and the Power of AI 42:28

3M ago42:28

42:28

What does it take to deliver guest-obsessed hospitality in a digital-first world? In this episode of dojo.live, we explore the future of hospitality with Eric Lutz, CEO and Co-Founder of olive. Eric shares what it truly means to be guest-obsessed in today’s digital-first world. From actionable insights to smart automation, we unpack how AI is trans…

1
The Direct Booking Blueprint: Personalization & Loyalty with P3’s Phelim Pekaar 32:35

4M ago32:35

32:35

The direct booking equation: How do personalization and loyalty combine to maximize hotel profitability? Phelim Pekaar is the founder and CEO of P3 Hotel Software, a leading provider of online booking engines and guest-facing technology solutions for the hospitality industry. Since founding P3 in 2000, Phelim has grown the company into a global ent…

1
Business Travel, Reimagined: The Booking Engine Goes Intelligent 37:30

4M ago37:30

37:30

What does the next generation of business booking engines look like, and how are they solving for speed, spend, and personalization in Asia’s travel market? Varun Sarda brings over a decade of experience in the travel industry, having navigated its many highs and lows. From co-founding an OTA and staying profitable through turbulent times, to launc…

1
Hoteles Rentables: Cómo Vender Servicios Adicionales con Éxito 30:37

4M ago30:37

30:37

¿Qué estrategias implementa tu hotel para aumentar los ingresos y mejorar la experiencia del huésped? Areli Moran se unió a Sabre Hospitality en 2017 y actualmente lidera el equipo de ventas para América Latina y el Caribe como Head of Sales. Con una pasión por desarrollar y mantener relaciones sólidas basadas en la confianza, Areli supervisa las o…

1
Breaking the Mold: Why Hospitality PMS Needs a New Playbook 36:32

4M ago36:32

36:32

Is the all-in-one vs. hub-and-spoke debate holding hospitality back? Exploring a new way forward for PMS technology. After 10 years in hotel operations at branded and independent hotels in Washington, D.C., Josh Graham transitioned to technology at TravelClick. Over 13 years, he held a number of senior sales, marketing, and go-to-market roles, work…

1
Bridging Sectors: Lessons in Hospitality from Hotels to Holiday Parks 35:12

4M ago35:12

35:12

How can holiday parks and hotels learn from each other’s operational strategies to boost efficiency, guest satisfaction, and revenue performance? Siggi Schrot is the Vice President of Sales for the Europe, Middle East, and Africa (EMEA) region at RMS. With extensive experience in hospitality software and a passion for the industry, he collaborates …

1
Beyond RevPAR: Transforming Hospitality Through Guest-Centric Revenue Strategies 41:45

4M ago41:45

41:45

How can hospitality businesses bridge the 'Aspiration-Reality Gap' to unlock Revenue per Available Guest (RevPAG) and drive profitability beyond room revenue? Terrie O’Hanlon serves as Chief Marketing Officer and is responsible for strategies and programs to support global revenue growth, brand awareness and market leadership for Agilysys. Terrie i…

1
PMS: The Heart of the Hospitality Operating Environment 33:36

4M ago33:36

33:36

While the PMS is the heart of your tech, it works even better when connected to the rest of the ecosystem, enabling experiences with data. Jeff Bzdawka, a C-Suite Executive with 30+ years in hospitality technology, excels in innovation, team scaling, and organizational transformation. His leadership roles include President of Hapi, CEO at Knowland,…

1
Building for Hoteliers: The Art of Simple, Smart PMS Technology 34:28

5M ago34:28

34:28

How can the right PMS technology reduce training time, improve efficiency, and ease hotel operations? Charlie Green was a founding member of the leadership team at SkyTouch Technology. He recently celebrated his 35th year in hospitality with 25 of those in the hotel technology arena. He is focused on understanding the needs and challenges that hote…

1
La experiencia del huésped como prioridad: Soluciones para hoteles exitosos 26:51

5M ago26:51

26:51

¿Cómo puede la tecnología transformar la experiencia del huésped y convertirla en el motor del éxito para los hoteles? Irving es un experto en tecnología con más de 12 años de experiencia en el desarrollo de sistemas turísticos. Egresado de Ingeniería en Telemática por la Universidad del Caribe, ha dedicado su carrera a transformar la industria hot…

1
AI-Powered Revenue:The Next Era of Hospitality Strategy 42:55

5M ago42:55

42:55

How will AI and data-driven strategies shape the future of revenue management in hospitality? Alex Barros is a seasoned expert in revenue management and hospitality technology, with a strong focus on AI-driven decision-making and sustainable profitability. Alex has been working in travel tech playing a key role in shaping innovative solutions that …

1
Hotel Benchmarking with STR: Exploring Performance Beyond Top-line Data 31:38

5M ago31:38

31:38

How can analyzing data at different levels - comp set, country, or class - help revenue managers uncover the full story behind hotel numbers and drive collaboration across departments? Claudia Alvarado is a leading data analytics expert in the hospitality industry, with nearly a decade of experience driving business growth through data-driven insig…

1
Not Just Rooms: The Secrets to Total Hotel Profitability 31:11

5M ago31:11

31:11

From late check-outs to daytime cabanas - how can hotels turn every touchpoint into a revenue opportunity? Matt Benn is a seasoned expert in digital marketing and hospitality retailing, with a strong background in media and advertising. He has helped numerous hotels optimize their digital strategies to attract more guests, increase conversions, and…

1
Revenue Marketing with Cloudbeds: Smarter Pricing, Better Promotions 40:52

5M ago40:52

40:52

How can Causal AI help hotels optimize pricing and promotions? Nikhil Shah Head of Data Science / LinkedIn Nikhil is a mathematician, AI researcher, and entrepreneur who heads Data Science at Cloudbeds. He studied Mathematics at Cambridge and Computational Optimization for his doctorate at Imperial College, spinning out Hotel Cloud (hospitality tec…

1
What Today’s Revenue Teams Need: Classic, with a Twist 26:59

5M ago26:59

26:59

The core principles of Revenue Management haven’t changed, but the needs of modern Revenue Management teams certainly have. How does our technology need to evolve in order to keep up and adequately support them? Tess McGoldrick is the Senior Vice President for the Travel & Hospitality vertical at Revenue Analytics. In this role, she leads cross-fun…

1
Winning Group Business Strategies: Rethinking RFPs and Instant Booking for Maximum Revenue 38:34

6M ago38:34

38:34

How can hotels shift from reactive RFP management to proactive revenue capture with automation and instant booking? As a hospitality veteran with more than three decades of experience in hotel operations, sales and revenue management, Kristi White has a pulse on the needs of the meetings and events business. She brings a wealth of knowledge and exp…

1
How Data Literacy is Transforming Hospitality Operations 45:03

6M ago45:03

45:03

How is AI-powered data engagement, driven by GPT and LLMs, transforming revenue management from a technical skill into a universal language? A seasoned business and technology visionary, Alan Young is the VP, Hospitality Strategy for Infor. He is recognized for his provocative insight into how emerging technology impacts industries and how leaders …

1
Revenue Reimagined: 5 Predictions Shaping Hospitality in 2025 26:52

6M ago26:52

26:52

How is RMS innovation redefining guest experiences, ancillary revenue, and AI-driven decision-making? Olga Tolle-Rodrigues leads global partnership development for IDeaS. She has a track record of serving organizations and deploying technologies and initiatives internationally through global alliances and channels. She is passionate about deliverin…

1
Breakthroughs and Predictions from The Hospitality Show 2024 36:58

9M ago36:58

36:58

In this dojo.live episode, hospitality experts Scott Pusillo, Josh Graham, and Shridhar Padmanabhan help hospitality organizations adapt for the future with the latest solutions, actionable advice, and inspirational stories from The Hospitality Show 2024, discussing: Defining and driving ‘impact’ and ‘innovation’ in hospitality Game-changing tech t…

1
AI Meets Hospitality: Crafting Personalized Experiences at Record Speeds 35:29

9M ago35:29

35:29

Callum McPherson reveals how AI is ushering in the next generation of hotel guidebooks, providing tailored and localized experiences. Callum is the founder and CEO of Obvlo, an AI platform used by hotel and travel brands like Virgin Hotels to produce, maintain and personalize local area content for any destination on Earth. An avid traveller, follo…

1
Tuzmo Take Two: Scaling Connections Between Travelers and Local Artisans 36:09

9M ago36:09

36:09

With the rising desire for authentic cultural experiences, how is technology evolving to enrich both travel and artisan livelihoods? Rana Saad is an entrepreneur and innovator connecting cultures through technology. Rana Saad is the founder of Tuzmo – a startup that helps travelers and tourists find authentic, local artisans. He is a former Preside…

1
Building the Ultimate Hospitality Platform 31:51

9M ago31:51

31:51

How Bodhi has pioneered a new business category that manages all aspects of technology in common areas, guest rooms, and residences. Will Gilbert, originally from Fort Lauderdale, Florida, began his career in the tech industry at the age of 14, starting as a network engineer for an internet provider.Although he left college before completing his co…

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