This podcast is your passport to the worldwide Dynatrace team. In each episode, Sue Quackenbush, Chief People Officer of Dynatrace, welcomes a Dynatracer to share their private & professional experiences. Meet people from different teams, roles, and parts of the world, uncovering unique stories, projects, and passions that shape our global culture. Whether you’re a current or future Dynatracer, a customer or prospect curious to learn more about our culture, or someone seeking inspiration for ...
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Welcome to Thriving in Ambiguity, the channel where we explore the evolving world of technology, innovation, and the strategies shaping the future of enterprise IT. Hosted by Steve Mancini, this channel dives into cutting-edge topics like cloud computing, AI, storage solutions, and HPE’s latest advancements in the data center. Whether you’re an IT professional, a technology enthusiast, or someone curious about how modern infrastructure transforms businesses, you’ll find valuable insights her ...
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This is the show for IT leaders looking to move fast, optimize costs, and protect against the latest security threats in their IT environments. In each episode, discussions tackle one aspect of IT, from cloud computing and digital workplace to modern infrastructure and cybersecurity. If you're looking to stay ahead in the game, enhance your organizational agility, and secure your digital assets, you've come to the right place.
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Listen to the HRchat Podcast by HR Gazette to get insights and tips from HR leaders, influencers and tech experts. Topics covered include HR Tech, HR, AI, Leadership, Talent, Recruitment, Employee Engagement, Recognition, Wellness, DEI, and Company Culture. Hosted by Bill Banham, Bob Goodwin, Pauline James, and other HR enthusiasts, the HRchat show publishes interviews with influencers, leaders, analysts, and those in the HR trenches 2-4 times each week. The show is approaching 1000 episodes ...
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The IT Performance experts
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PurePerformance Cafes are short interviews with practitioners and thought leaders from around the globe. We found it a great way to get introduced to a new topic or just learn what others are doing in their day-to-day job to contribute to better quality and high performing software.
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The annual Technology, Media and Communications Conference is one of the first established and largest sector-focused financial conference in the industry. It’s the key J.P. Morgan investor event for the technology, media and communications industries featuring sectors such as Hardware, Semiconductors, Semi-cap Equipment, Media, Internet and more.
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Pivot and make it work: A Product Marketing Manager's story of reinvention, passion projects, and impact at Dynatrace
9:16
9:16
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9:16Kosai Estowani is a Senior Product Marketing Manager on our competitive intelligence team and drives several valuable passion projects, including leading a Dynaspace for People of Color, at Dynatrace. In this episode, he talks about his path from studying criminal justice to pursuing a career in tech. He shares how career pivots and great leaders h…
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#16 - The Secret Tech Behind Iron Man? Uncovering the Dynatrace - J.A.R.V.I.S. Connection
11:11
11:11
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11:11Welcome back to Thriving in Ambiguity, the podcast where we break down the complexities of technology — ideally without losing our minds. In this episode, we dive into a story you definitely haven’t heard before: the secret link between Stark Industries, the rise of J.A.R.V.I.S., and the unexpected tech platform that made it all possible — Dynatrac…
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Inclusive Leadership at Scale with Sue Quackenbush, Dynatrace
22:54
22:54
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22:54What does it take to create a unified culture when your team spans 50 countries and includes thousands of employees? Sue Quackenbush, Chief People Officer at Dynatrace, reveals the secret sauce behind their "real vibes, real people" approach that keeps their global workforce connected. With 33% of Dynatrace's 4,000+ employees working fully remotely…
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AI Beyond the Basics: Scaling Your Department's Capabilities with Dr. Tim Scarfe
28:39
28:39
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28:39The gap between casual ChatGPT users and organizations with massive AI teams seems unbridgeable for most departments. But what about that middle ground where small teams can leverage AI effectively without specialized expertise? Dr. Tim Scarfe, CEO of Machine Learning Street Talk, discusses practical AI implementation for smaller organizations with…
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AI's Impact on Changing Recruitment Landscapes with Jenn Cunningham, Pearson
22:47
22:47
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22:47What does it mean when a Vice President, Global Talent Acquisition declares "recruiting is broken"? Jenn Cunningham of Pearson doesn't just diagnose the problem – she offers a vision for how artificial intelligence can bring the human element back to hiring. Drawing from her fascinating career journey from McDonald's store manager to leading global…
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Transforming Workplace Culture with Dr. Alexander Lovell and Dr. Bill Howatt
32:32
32:32
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32:32The boundary between professional and personal life has never been more blurred. As Dr. Alexander Lovell, Research Director at the O.C. Tanner Institute, reveals in this compelling episode, employees worldwide are increasingly operating in "survival mode" rather than thriving at work, and the consequences extend far beyond productivity metrics. Ale…
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Observability 101: Why Your IT Tools Are Failing You - And What to Do About It
19:34
19:34
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19:34Welcome to Episode #17 of Thriving in Ambiguity — the podcast where we cut through the chaos of modern tech without losing our minds. This week, we’re talking observability — not the buzzword version, but the real deal. From my days in the war room to what I’ve learned working with state agencies, Fortune 100s, and SaaS-heavy stacks, I’m breaking d…
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Beyond the Resume: How Employee Networks Drive More Hires with Mike Stafiej, ERIN
25:17
25:17
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25:17In a world increasingly dominated by AI-powered recruiting tools, the human touch of employee referrals might just be your organization's secret weapon. Mike Stafiej, CEO and founder of ERIN, joins Bill Banham on the HRchat Show to reveal how properly implemented employee referral programs drive five times more hires while cutting turnover in half.…
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The Future of Human-Robot Interaction with Professor Kerstin Fischer
26:10
26:10
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26:10Meet the woman who understands how robots think and more importantly, how we think about them. Professor Kerstin Fischer brings over 20 years of research expertise to this fascinating exploration of human-robot interaction and what it means for our workplaces. The conversation delves into a critical distinction most of us miss: the power of embodim…
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Rethinking Workplace Connection in a Remote World with Marina Farthouat
18:49
18:49
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18:49In this episode, Bill Banham talks with Marina Farthouat, the new Vice President, People at Oyster - the global employment platform that enables companies to hire, pay, and care for distributed teams. Marina brings a refreshing perspective to the HRchat Show about transforming workplace norms through remote and distributed teams. Drawing from her d…
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#15 - Crazy IT Stories - Porn Loopholes, Laptop Scandals & Surveillance Secrets!
23:22
23:22
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23:22Welcome to Thriving in Ambiguity, the podcast where we unpack the complexities of technology—ideally without losing our minds. In our new series, Anonymous or Not: Crazy Stories in IT, veteran tech leader Steve Mancini shares jaw-dropping, hilarious, and sometimes uncomfortable real-world stories from over 20 years in IT. From bizarre security loop…
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Securing Your Legacy: The Missing Link in Employee Benefits with Curtis Vincent
14:09
14:09
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14:09Curtis Vincent, CHRO at The Estate Registry, offers a fascinating look at how digital estate management is transforming employee benefits packages and addressing a critical gap in financial wellness programs. The days of the fireproof lockbox stuffed with important papers are long behind us. As Curtis explains, modern employees lead increasingly co…
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Disrupt London and HR Analytics Summit with Douglas Leach
20:49
20:49
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20:49In this episode of the HRchat Show, Bill Banham talks with Douglas Leach about the upcoming Disrupt London and HR Analytics Summits. Doug's journey to founding the HR Analytics Summit reads like a masterclass in entrepreneurial resilience. Launching his venture in October 2019 - mere months before a global pandemic would shut down in-person events …
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Building Better Organizations: ATD's Road Map for Talent Development with Mallory Flynn
19:15
19:15
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19:15Ever wondered what makes the Association for Talent Development (ATD) a key player in the world of HR and professional development? This episode pulls back the curtain as Bill Banham talks with Mallory Flynn, Content Manager for Career Development, Organization Development, and Talent Management Communities at ATD. Mallory walks us through three ga…
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Speed Matters: How Career Sites Can Learn from Formula One with Bryan Adams, Happydance
24:58
24:58
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24:58Ever wondered what Formula One racing and career websites have in common? More than you might think, according to Bryan Adams, CEO and founder of Happydance, who recently joined Bill Banham on the HRchat Show to discuss an innovative new campaign that's bringing F1-inspired competition to the talent acquisition space. The "Careers Site Grand Prix" …
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Beach Balls and Burnout: Why Leaders Need Emotional Skills with Dina Smith
43:22
43:22
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43:22The workplace has fundamentally transformed, dramatically increasing the emotional demands on leaders at all levels. From managing virtual teams to navigating workforce polarization, today's leaders face unprecedented challenges that require a new set of emotional skills to thrive. Executive coach and leadership strategist Dina Denham-Smith joins B…
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Trevor Noah, Adam Grant, and Why Workhuman Live Should Be on Your Calendar with Jackye Clayton
8:54
8:54
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8:54What makes an HR conference truly exceptional? According to veteran attendee Jackye Clayton, it's the willingness to tackle tough issues while maintaining a human-centered approach - precisely what sets Workhuman Live apart from the crowd. In this conversation with HRchat host Bill Banham, Jackye shares her enthusiasm for the upcoming Workhuman Liv…
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Recognition Revolution: The Hidden Data Gold Mine in Your Company with Jesse Harriott
17:39
17:39
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17:39What happens when artificial intelligence meets human connection in the workplace? Jesse Harriott, Executive Director of Workhuman iQ, reveals a groundbreaking approach to workplace analytics that's transforming how organizations understand their people and culture. Dive into the Human Intelligence 2025 release from Workhuman, which leverages recog…
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Navigating Your Next HCM Tech Purchase with Jacqueline Kuhn and Priscilla Redd Sparrow
29:48
29:48
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29:48The human element of HR technology is often overlooked in favor of features and functions but, as our latest HRchat episode reveals, successful HCM technology implementation hinges on strategic alignment with business goals and effective change management. Jacqueline Kuhn and Priscilla Redd Sparrow, two of the four authors of the newly updated seco…
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#14 - 2025 NASCIO Recap: What’s Working, What’s Not, and What’s Next for State CIOs
21:34
21:34
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21:34Just returned from the NASCIO 2025 Mid-Year Conference in Philadelphia, and there’s a lot to unpack. In this episode of Thriving in Ambiguity, I delve into the key takeaways from the event, shedding light on the evolving landscape of state IT leadership. Key Highlights: Cybersecurity remains the top priority for state CIOs, marking its 12th consecu…
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UNLEASH America 2025 Preview with Jackye Clayton
8:44
8:44
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8:44In this special episode, Jackye Clayton joins Bill Banham to preview UNLEASH America 2025, an event she describes as offering key solutions to the most pressing workplace challenges. UNLEASH AMERICA Conference & Exhibition, one of the fastest-growing HR event in the world, is a place where global HR Leaders come to do business and discover inspirat…
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What makes 10+ years at a company worth it: A Solution Engineer on growth, impact, product evolution, and founders on a team
15:00
15:00
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15:00In this episode, I talk with Brian Chandler, a Principal Solution Engineer who’s been on Dynatrace's team for over 10 years. Brian shares a sneak peek into this role and what keeps him here (spoiler: one of the reasons is our founding team that has never left and kept innovating the product since 2005). He also shares how he started fresh out of co…
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Building Trauma-Informed Workplaces That Actually Work with Kirsten I’Anson
27:25
27:25
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27:25Navigating workplace anxiety during turbulent times requires leaders who understand both the science behind effective communication and the practical steps needed to create psychological safety. Kirsten I’Anson, Vice President of People and Culture at Community Savings Credit Union, delivers masterful insights on leadership approaches that calm rat…
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Ep. 11 - Tech Sessions - Google Cloud Next '25 Recap: Cloud and AI Innovation
45:24
45:24
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45:24Opening Summary In this episode, Jeff Dickman (Senior Director of Cloud at e360) and Roy Douber (Principal Architect, Observability, e360) dive deep into the major announcements from Google Cloud Next ‘25. From Unified Security to cutting-edge AI agent ecosystems, this episode is packed with insight into how Google is pushing the envelope on cloud,…
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#13 Tragedy at School - True Story: What We Got Wrong and What You Must Get Right
14:36
14:36
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14:36A tragedy no school ever expects — and the hard lessons we learned too late. In this episode of Thriving in Ambiguity, I share the real story behind a crisis at Howard High School that changed everything. As the IT Director at the time, I thought we were ready. We weren’t. And today, I’m revealing what we got wrong — and what you must get right bef…
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HR's Secret Weapon: Decoding Human Potential with Jackie Dube
45:43
45:43
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45:43Ever wonder why traditional hiring processes fail so often? In this eye-opening conversation, The Predictive Index's Chief People Officer Jackie Dube reveals how data-driven talent optimization transformed their approach to finding and developing exceptional talent. Jackie shares the compelling evolution of PI's interview process with host Bob Good…
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The Art of Learning and Development with David Hayden
20:26
20:26
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20:26In this episode of the HRchat show, Bill Banham is joined by David Hayden. David has a background in L&D, organisation design, recruitment and lean engineering. David says has seen his profession move from traditional training functions to multi-digital approaches to learning and development. David has contributed to CIPD content on L&D, including …
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#12 Move Fast or Die Slow: How AI Is Coming for Complacent Companies
1:05:28
1:05:28
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1:05:28AI isn’t just disrupting industries—it’s coming for companies that move too slow. In this no-fluff episode of Thriving in Ambiguity, I sit down with AI strategist and keynote speaker Chris Carr to pull back the curtain on what’s really happening behind the scenes with generative AI. Spoiler: it’s not a “someday” problem. It’s a right now problem. H…
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Build vs. Maintain: Transforming HR Strategy for Uncertain Times with Mary Faulkner
23:33
23:33
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23:33What does it take to transform HR while navigating uncertainty? Mary Faulkner, Principal at IA, returns to the HR Chat Show to share powerful insights on sustainable transformation, strategic HR, and creating adaptable organizations. Mary's journey from aspiring stunt car driver to HR transformation expert began with a passion for statistics and co…
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#11 - Shadow AI: The Hidden Threat No One Is Talking About (Yet)
17:06
17:06
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17:06🚨 Shadow AI is here—and it’s not just a buzzword. Employees are bypassing IT to use generative AI tools in secret, often exposing sensitive data in the process. In this episode of Thriving in Ambiguity, Steve Mancini breaks down what Shadow AI is, why it’s exploding, and what organizations can do to get ahead of it. 👉 Featuring insights from AI str…
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Disrupt North East and Human Connection with Alexander Bell
16:36
16:36
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16:36What happens when a 7-year-old's innocent question about smartphones forces us to confront our own digital habits? Technology expert Alexander Bell joins Bill Banham on the HRchat Show to share the powerful moment that transformed his relationship with technology and launched his mission to help others reclaim control over their digital lives. Alex…
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Critical people skills in a tech company: a talent development specialist on her career and peer-to-peer learning at Dynatrace
11:52
11:52
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11:52Sometimes, not having a plan leads to the best places. That's how my guest, Viktoria Hubner, found talent development. Studying communication science, she thought it might lead her to be a writer or a journalist one day, but after some professional exploration, she pivoted to talent development. At Dynatrace, she is designing educational programs t…
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Hiring Science: Why It's Broken and How to Fix It with Dr Deborah Kerr
52:39
52:39
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52:39In this eye-opening conversation, assessment expert Dr. Deborah Kerr dives into why the science of hiring remains "broken" despite decades of research and how validated assessment tools can transform results. Dr. Kerr reveals startling statistics: managers get hiring decisions wrong approximately 80% of the time, according to Gallup research, with …
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#10 - LEADING PUBLIC SECTOR IT: LESSONS FROM THE INSIDE WITH FORMER PA DEPUTY CIO JASON HEBBE
43:19
43:19
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43:19In Episode 10 of Thriving in Ambiguity, I sit down with Jason Hebbe, former Deputy CIO for the Commonwealth of Pennsylvania, to talk shop about what it really takes to lead IT in state government. We cover everything from: Multi-cloud strategies that actually work How to rein in rogue tools across agencies Why partnerships fail (and how to fix them…
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Heart-Driven HR: When Mission Meets Talent Management with Amy Kruglak
22:09
22:09
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22:09What happens when HR strategy genuinely aligns with company mission? Amy Kruglak, the first VP of People at medical AI company Elucid, reveals the powerful impact of intentional employee experiences in this thought-provoking conversation. After taking a post-COVID break to recharge from the exhaustion many HR leaders experienced, Amy found herself …
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Episode 800 with Bill Banham and Chad Sowash
27:11
27:11
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27:11The landmark 800th episode of the HRchat Show welcomes Chad Sowash, the dynamic co-host of "HR's Most Dangerous Podcast" – the Chad and Cheese Show. Chad has worked in the HR, Talent Acquisition, and HR Tech space for over 20 years consulting hundreds of Fortune 500 companies like AT&T, Lockheed Martin, and The Ford Motor Company. Chad is a former …
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#9 - Mike Shelborn Inside Zerto on Resilient IT for State & Local Government
37:19
37:19
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37:19In this episode of Thriving in Ambiguity, I sit down with Mike Shelborn from HPE’s Zerto team to talk about how state and local government agencies can radically rethink disaster recovery and ransomware resilience. We break down: ✅ Why traditional backup isn’t cutting it anymore ✅ What Continuous Data Protection (CDP) actually means ✅ How Zerto hel…
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#8 - What is Agentic AI? From Annoying Assistants to Autonomous Action
5:49
5:49
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5:49We all know Siri kinda sucks—but what if your AI could actually get things done for you, without even asking? That’s the promise of agentic AI, and it’s not sci-fi anymore. In this episode of Thriving in Ambiguity, host Steve Mancini breaks down how agentic AI takes things to the next level—planning, reasoning, and acting autonomously. From NVIDIA’…
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When Life Happens: Building a Better System for Employee Time Off with Mahima Chawla
22:17
22:17
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22:17From laptop-toting C-sections to spreadsheet nightmares, employee leave management has long been one of HR's most complex and frustrating challenges. Mahima Chawla, CEO and co-founder of Cocoon, is changing all that with a revolutionary approach to leave administration. Mahima shares how a chance conversation sparked her journey into the leave mana…
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The Skills-Based Revolution Is Changing How We Engage Talent with Dr. Rochelle Haynes
24:31
24:31
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24:31Dr. Rochelle Haynes returns to the pod to discuss her OpenHR framework, a comprehensive approach to helping organizations thrive with today's blended workforces. As founder and CEO of Crowd Potential Consulting, Rochelle draws on her psychology background and PhD research to address how modern workplaces can effectively engage diverse talent pools …
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Upskilling Tomorrow's Tech Workforce with Tan Moorthy, Revature
20:01
20:01
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20:01In a world where technology unfolds rapidly, the dialogue on workforce sustainability shifts towards a central theme: upskilling. This HRchat episode features Tan Moorthy, the new CEO at Revature, where he shares powerful insights on the imperative for organizations to embrace continuous learning and adapt their workforce to the evolving demands of…
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Event Preview: Human Centred Leadership Conference with Kul Mahay
16:20
16:20
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16:20Kul Mahay returns to the HRchat Show to preview the second annual Human-Centred Leadership Conference happening in Derby, UK in May. With 30+ years of experience in unlocking human potential, Kul explains why he believes this isn't your typical leadership conference. Forget the parade of speakers inducing what he calls a "hypnotic state." Instead, …
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At the forefront of observability, AI, and security: why Perform is a must-attend event through the eyes of our VP of Growth Marketing
12:05
12:05
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12:05This is a bonus episode of Real Talks, and it's all about Perform. Perform isn't just a conference held by Dynatrace in Las Vegas every year—it's where innovation in observability & security, customers' success, and community come to light. I sit down with Michelle Vaughan, VP of Growth Marketing, to unpack her impressions and takeaways from this y…
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Why Your Company's Benefits Plan Might Be Outdated with Lindsey Gage-Cole, GroupHEALTH Benefit Solutions
15:51
15:51
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15:51In this episode of the HRchat Show, we delve into the urgent need for organizations to reevaluate their employee health benefit offerings. Lindsey Gage-Cole, Chief Transformation Officer at GroupHEALTH Benefit Solutions, discusses the significant disconnect between employee expectations and actual employer actions when it comes to wellness support.…
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The Race Against Time: Speeding Up Hiring with Chris Harper, ZippedScript
20:36
20:36
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20:36Ready to dive into the transformative world of employment verification? Join us as we explore how Chris Harper, the CEO of ZippedScript, is changing the HR landscape one credential at a time. With his background as an entrepreneur, Harper outlines his journey to creating an innovative platform that simplifies education verification and accelerates …
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EP. 10 - Tech-Sessions - 2025 Enterprise Browser Masterclass
43:21
43:21
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43:21Enterprise browsers are transforming how organizations approach security and user experience. In this episode of Tech Sessions, Al Solorzano (VP of Digital Workplace, e360) and Jon Via (Principal Architect, e360) dive deep into enterprise browser technology and its impact on modern workplace solutions. Topics Covered: - What is an enterprise browse…
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#7 - Maximizing Your Virtual Environment with HPE Private Cloud Business Edition
15:40
15:40
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15:40Join Steve Mancini on Thriving in Ambiguity as he breaks down how HPE Private Cloud Business Edition (PCBE) and HPE VM Essentials can simplify your VMware environment—or even replace it. Discover how HPE’s disaggregated hardware design lowers licensing costs, and see why the GreenLake Cloud Console is a game-changer for unified management across ne…
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Why Your HR Needs Video with Amy Casciotti, TechSmith
20:35
20:35
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20:35Discover the game-changing potential of video within human resources in this insightful episode. Join us as we speak with Amy Casciotti, Vice President of HR at TechSmith, who shares her valuable experiences on leveraging video to enhance HR efficiency, employee onboarding, and training. Amy emphasizes the critical role video plays in fostering eng…
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Behind the Mic: Unpacking the WRKdefined Journey with William Tincup and Ryan Leary
19:54
19:54
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19:54In this episode of the HRchat show, we talk about world of work-focused podcasting. Join us as we delve into the journey of WRKdefined, a new-ish podcast network founded by William Tincup and Ryan Leary. William and Ryan share how they aim to uplift independent podcasters and create a space where work-related conversations thrive in various formats…
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Risk-taking, creativity, and seven calendars: How a Customer Success leader navigates career, growth, and motherhood
19:03
19:03
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19:03How do you balance leading a team of 12, pursuing studies, and being a parent—all at once? In this episode of Real Talks, Lauren McMichael, Sr. Manager in Customer Success, shares her journey and the tips she’s collected along the way. Before joining a Customer Success team at Dynatrace five years ago, Lauren worked in various marketing and sales r…
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