This is the Help Desk Central Podcast. A show about the ins and outs of working in a help desk role. This podcast is for level one and level two help desk analyst, as well as for system and network administrators so we can all learn to work as a team to provide end users with the best experience possible.
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Bay Area-raised host Ericka Cruz Guevarra talks with local journalists about what’s happening in the greatest region in the country. It’s the context and analysis you need to make sense of the news, with help from the people who know it best. New episodes drop Monday, Wednesday, and Friday mornings.
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Hip-hop is nearly 52 years old — and when it comes to talking about hip-hop history, it’s no secret that the Bay Area gets overlooked. Today, we're revisiting an episode with KQED's Eric Arnold and Nastia Voynovskaya about exploring the history of hip-hop — and how our region has shaped it through the years. Links: That’s My Word The Bay Area Was H…
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Berkeley Offered Cash to People Living in RVs. Did It Work?
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24:01After the city of Berkeley ordered the clearing of RV encampments on Second Street, the city began offering cash to people living in their RVs in addition to a room at a motel shelter. Most accepted the offer, and city leaders are hopeful that this approach can expand. Links: Berkeley’s Strategy for RV Encampments Could Be a Model for California Le…
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Suisun City Could Grow by 9 Times Its Current Size
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24:36Suisun City in Solano County will begin studying annexing land owned by California Forever, the billionaire-backed group that bought up thousands of acres of land with plans to build a brand new city from scratch in Solano County. KQED’s Adhiti Bandlamudi joins us to discuss the implications of this decision and why it has divided the local communi…
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For Immigrant Youth, Local Soccer Leagues Are a Rare Safe Space
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24:54The Trump Administration’s immigration crackdown has left few safe spaces for immigrants. But in the East Bay, local soccer leagues have provided a rare sense of psychological safety for immigrant newcomers. Links: As Safe Spaces Shrink, Immigrant Youth Find Solace in 'The Beautiful Game' Learn more about your ad choices. Visit megaphone.fm/adchoic…
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The UC Berkeley Students Who Want a Central American Studies Department
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24:01Since Donald Trump’s first term in office, a UC Berkeley student group called Central Americans for Empowerment (CAFE) has been pushing for a Central American Studies department. For them, it would help raise visibility of Central Americans whose specific stories often get lost in broader conversations about Latinos and immigration in the U.S. Lear…
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How RFK Jr.’s Message Took Root in a Small Marin Town
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24:07Fairfax is a small, predominantly white town of about 7,500 people, nestled up against the Mt. Tam watershed in Marin. Wellness and a distrust of authority have long been part of the town’s culture. But since the pandemic, it also became a place where supporters of Health and Human Services Secretary Robert F. Kennedy Jr.’s anti-vaccine message gre…
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Shelter or Arrest: A Controversial Plan for San José's Unhoused
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26:58This episode contains explicit language. Next week, San Jose City Council will vote on a controversial plan that would threaten unhoused people with arrest if they refuse multiple offers of shelter. Mayor Matt Mahan says this approach could help open paths to treatment and increase support for more shelter construction. But Santa Clara County offic…
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Martinez Refinery Fire in February Caused by Human Error
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18:14An independent investigation into a massive fire at the Martinez PBF Energy refinery found that human error, worker inexperience and lack of supervision were at the heart of the February fire that prompted shelter in place orders. Today, we revisit an episode about this initial fire that alarmed local residents. Links: Massive Martinez Refinery Fir…
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In the 1900s, San Francisco eradicated native coyotes from the city. But around 20 years ago, they returned and are now a part of daily life. For some residents, they’re a source of wonder, while others view them as a nuisance and a danger to pets and children. Links: The Coyotes of San Francisco How We Photographed Coyotes in San Francisco Learn m…
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Are California’s AI Rules in Jeopardy? Plus, New Data on Oakland’s Non-Police Response, and the Bay Area’s Ruby Ibarra Wins NPR’s Tiny Desk Contest
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28:05On this month’s edition of The Bay’s news roundup, we talk about a proposed 10-year ban on state AI regulations that the House of Representatives passed as part of President Trump’s budget bill. Plus, Oakland’s MACRO program – a non-emergency alternative to police – releases new data, and the Bay Area’s very own Ruby Ibarra wins NPR’s Tiny Desk Con…
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Trump Administration Ends Temporary Protected Status for Afghans
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21:32More than four years after the Taliban took control of Kabul, thousands of Afghan families are still waiting for the U.S. to fulfill promises it made to take them in for helping the American war effort. Now, the U.S. is moving to deport thousands of Afghans who have recently arrived here, after the Trump administration announced the termination of …
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In 2023, Rise East, a collective of East Oakland nonprofits, received a $50 million grant a from national philanthropic organization. But there was a catch: The money could only be unlocked if Rise East could raise more $50 million more from local donors. On Thursday, Rise East announced that they had done it. And East Oaklanders have already begun…
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KQED Live: My Wildest Bay Area Story with Fools Circle
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29:00My Wildest Story is a national live storytelling and comedic trauma-bonding event series from the pop-up comedy collective Fools Circle. Earlier this month, some of the Bay Area’s favorite comedians and storytellers gathered at KQED for this showcase of crazy and jaw-dropping personal experiences that could only happen here. This episode contains e…
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Stanford Hunger Strike for Gaza Enters Its Second Week
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19:42Inspired by hunger strikes at California State University campuses, at least 20 students, staff and faculty at Stanford are on an indefinite hunger strike in solidarity with Gaza. They're demanding that Stanford disclose and divest from companies they say are profiting from Israel’s siege. Learn more about your ad choices. Visit megaphone.fm/adchoi…
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Daniel Lurie Taps SF’s Elite to Fund Downtown Revitalization
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20:11San Francisco Mayor Daniel Lurie has tapped some of the city’s richest people to run a new nonprofit aimed at raising money to revitalize the city’s downtown, and also recently announced a fund that will use private dollars to help address homelessness. But how much power should the city’s ultrarich have over the city’s comeback? Learn more about y…
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The Golden State Valkyries Begin Their First Season
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22:27The Bay Area is home to the WNBA’s newest team. Tonight, the Golden State Valkyries play their first-ever regular season game at Chase Center. For women’s sports fans across the region, it’s been a long time coming. The Chronicle's Marisa Ingemi joins us to preview the Valkyries' inaugural season. Learn more about your ad choices. Visit megaphone.f…
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The Fate of the Richmond-San Rafael Bridge Bike Lane
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17:47Since 2019, a bike lane on the Richmond-San Rafael Bridge added more options for cyclists. Now, the fate of the bike lane is a hot button issue as officials decide whether to limit access to weekends only, or keep the lane open seven days a week. Richmondside reporter Joel Umanzor joins us to talk about what’s next for the bridge, and the strong op…
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A New York Investment Firm Just Bought Sonoma County's Local Newspaper
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17:48The Press Democrat, the longtime local newspaper of Santa Rosa and Sonoma County, has been sold to MediaNews Group, a newspaper publisher owned by Alden Global Capital, an investment firm based in Manhattan. The sale has raised alarms among North Bay journalists and residents, who fear that the company will continue its pattern of buying newspapers…
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How Your Local Arts Nonprofit Could Suffer from Federal Grant Cancellations
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19:04For decades, the National Endowment for the Arts has provided federal grant funding to local arts nonprofits around the country and the Bay Area. Now, several recipients have had their grants cancelled by the Trump Administration, leaving many uncertain about the future of arts and culture in the region. Links: Trump Cancels NEA Grants for Many Bay…
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In Point Reyes, Cattle Ranching As We Know It Is Ending. What Now?
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21:11After a decadeslong fight, the majority of ranching along the Point Reyes National Seashore will end by next year, thanks to a legal settlement involving environmentalists, ranchers, and the National Park Service. Environmentalists say the deal will protect native animal and grass species. Meanwhile, ranchers and workers are now in a scramble to fi…
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Why Private Schools Are So Popular in the Bay Area
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20:23When it comes to private school enrollment, San Francisco, Santa Clara, San Mateo and Marin counties are all well above the state average. But why? In this episode from our friends at Bay Curious, we'll explore the many reasons San Francisco families choose to send their kids to private schools. It's a trend rooted in the history of desegregation t…
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How San José Became Home for Vietnamese Americans
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24:49Wednesday marked 50 years since the end of the Vietnam War. As a result of the north's victory, an estimated 120,000 Vietnamese refugees fled to communities all over the U.S. — including to San José. Today, it's hard to imagine San José without the Vietnamese American community. Learn more about your ad choices. Visit megaphone.fm/adchoices…
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A Nailbiter in San José, Trump’s Tariffs Hit SF Chinatown, and New Fire Prevention Rules in the Berkeley Hills
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22:09In this edition of The Bay’s monthly news roundup, we unpack the razor-thin election results in San José’s District 3 and the impact of President Donald Trump’s tariffs in San Francisco’s Chinatown. Plus, we learn more about how roughly 900 Berkeley homeowners will need to clear vegetation in order to protect their houses against wildfire damage. L…
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Head Start Changed Her Life. Now She’s Watching Trump Slash the Program
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18:31Head Start was founded 60 years ago to help America’s poorest families break the cycle of poverty. Now, it’s one of many federal programs that the Trump administration wants to reduce or cut altogether. KQED’s Daisy Nguyen tells the story of one federal employee in the Bay Area who was laid off from Head Start — and how the program changed her life…
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A Peek Into the Lives of Four Bay Area Teens
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40:12As part of Youth Takeover Week at KQED, The Bay and Bay Curious have teamed up to collaborate with four high school students who live in San Pablo, Fremont, Walnut Creek and San Jose. For several months, these teenagers — two juniors and two seniors — have shared what’s going on in their lives, what’s got them worried, what’s making them excited an…
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