An insider’s guide to the laws dictating life within UK and EU financial services, the people influencing their development and policing finance workers’ compliance
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ESMA chair Verena Ross on her to-do list for 2025, simplifying the EU financial rulebook, and life at the helm of the watchdog
44:51
44:51
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44:51Today’s guest discusses the European Securities and Markets Authority’s to-do list for 2025, and she explains the regulator’s priorities as it responds to an EU-wide effort to simplify the bloc’s rulebook. She outlines ESMA’s expectations of market participants subject to its landmark reforms on digital operational resilience and crypto-assets and …
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Capstone's Mathew Gilbert on navigating Trump 2.0, and the regulatory changes needed to drive "tangible" growth in the UK and EU
27:05
27:05
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27:05Today’s guest outlines how he expects financial services regulators in the UK and European Union to react to President Trump’s increasingly erratic policymaking. He details the regulatory changes he believes are needed to ensure the UK government achieves its growth mission and he highlights what Brussels must get right if the EU is serious about r…
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Governance expert Vera Cherepanova on why ethics and compliance professionals need a more influential voice in the boardroom, and the obstacles standing in their way
26:51
26:51
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26:51Today’s guest is on a mission to bring ethics and compliance to the top table. She explains why ethics and compliance professionals should be given a seat in the boardroom and what’s stopping them from getting there. She also discusses how businesses and their compliance executives can best navigate today’s increasingly fragmented regulatory enviro…
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TP ICAP's Nik Bunney on rethinking surveillance at the world’s largest interdealer broker and what the City needs from the FCA on non-financial misconduct
32:20
32:20
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32:20Today’s guest explains how the world’s largest interdealer brokers is rethinking its approach to surveillance. He outlines the benefits of adopting a more behaviourally led methodology to monitor financial services workers’ conduct, which he says provides a more holistic view of workplace culture when run alongside traditional surveillance. He deta…
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Melissa Gallagher, JP Morgan's EMEA head of compliance, on future-proofing the back office amidst technological and regulatory change
36:08
36:08
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36:08Today’s guest outlines how the compliance function, and those working within it, can best navigate today’s rapidly changing technological and regulatory environment. She discusses the industry's response to increasing regulatory scrutiny around surveillance as well as on bankers’ non-financial misconduct. And she explains why in amongst all the cha…
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Alan Houmann, Citigroup's former government affairs head in Emea, on navigating rising populism and what not to do in response to "disturbing" government policies
29:27
29:27
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29:27Today’s guest outlines how he expects the rightward shift in global politics, from Trump’s resurgence to Europe’s own populist movements, is likely to reshape financial services regulation in the UK and EU. He discusses how bank lobbyists and policymakers can navigate these shifting tides, why the industry’s “disturbing” response to the US ban on f…
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London Stock Exchange CEO Julia Hoggett on the changes needed to boost the City and its capital markets
47:30
47:30
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47:30Today’s guest outlines why she believes the government’s efforts to boost the UK’s economic growth are more likely to succeed if they include a fundamental shift in how the City talks about its capital markets and a rethink of how the City’s regulators are incentivised to support the growth mission. She also discusses the remaining regulatory steps…
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Special episode: Smarsh's Kim Crawford Goodman and CallCabinet's Ryan Kahan on the regulatory trends set to shape communications surveillance in 2025
32:35
32:35
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32:35Today’s episode is a special one produced in association with Smarsh, a global technology firm providing financial services companies of all sizes around the world with the tools to capture, store, and monitor their communications. Today’s guests discuss the regulatory priorities they believe will have the greatest influence on financial institutio…
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FCA CEO Nikhil Rathi on his to-do list for 2025, the regulator's future, and life at the helm of the City watchdog
50:57
50:57
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50:57Today’s guest discusses the Financial Conduct Authority’s to-do list for 2025 and outlines what City firms should and should not expect from the regulator as it seeks to prioritise growth and competitiveness in the coming months. He details the challenges commensurate with this new approach that he would like lawmakers to be more aware of. He also …
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IA's Chris Cummings calls on lawmakers and regulators to agree a 'common vision' with the investment management sector and outlines the rules that must be cut in the drive to boost UK growth
42:12
42:12
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42:12Today’s guest calls on the government and City regulators to agree a “common vision” with the investment management industry to better enable those working in the sector to generate long-term growth in the UK. He details the areas where he believes the Financial Conduct Authority “still needs to demonstrate that they have completely understood” the…
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Behavioural risk experts Dr. Wieke Scholten and David Grosse outline where the banking sector and its regulators are going wrong in their approach to managing their cultural concerns
35:16
35:16
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35:16Today’s guests explain where they believe banks and their regulators are going wrong in their efforts to “fix” the sector’s cultural issues. They detail how lawmakers, financial bosses and their supervisors can best ensure that ongoing and increasing efforts to loosen rules governing behaviour in the industry don’t lead to a repeat of previous bank…
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UK Finance's David Postings on what should follow the government's drive to bolster the City's growth and competitiveness, and why it's time for Meta to step up its efforts to combat fraud
28:08
28:08
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28:08Today’s guest discusses how finance executives and their regulators can best support the government’s efforts to drive growth and competitiveness in the UK’s financial services sector. With that in mind, he outlines why he believes it is important to debate whether the Financial Conduct Authority has taken the right approach in its recent efforts t…
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Special episode: Smarsh's Shaun Hurst and Paul Taylor on the mistakes finance bosses are making in their efforts to better track non-financial misconduct within their workforce, and how to avoid them
24:08
24:08
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24:08Today’s episode is a special one produced in association with Smarsh, a global technology firm providing global financial services companies with the tools to capture, store, and monitor their communications. Today’s guests discuss how organisations are responding to increasing regulatory pressure to improve their awareness of any non-financial mis…
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Natixis' Britt Johnston and portfolio NED Tina Mavraki on the common mistakes finance bosses make when addressing conduct failings, and how regulators can stop cultural 'window dressing'
35:16
35:16
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35:16Today’s guests outline where financial institutions are going wrong in their efforts to address their cultural shortcomings. They discuss the practical steps that those managing finance workers can take to meaningfully improve the culture within their organisations and they outline how regulators could best support their efforts. They also explain …
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Former Standard Chartered global surveillance chief Emily Wright on banks' surveillance blind spots and how best to monitor them
34:40
34:40
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34:40Today’s guest outlines how she expects regulators to push financial institutions to keep better track of their employees’ behaviour. She discusses how finance firms should be modernising their staff surveillance programmes in response to this regulatory focus and explains how those tasked with monitoring finance workers’ behaviour can best encourag…
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Special episode: Smarsh's Brandon Carl on the technology, regulatory challenges and industry trends shaping the future of communications surveillance
42:05
42:05
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42:05Today’s episode is a special one produced in association with Smarsh, a global technology firm providing financial services companies with the tools to capture, store, and monitor their communications. Today’s guest discusses how financial institutions are changing their communications surveillance programmes in response to an increasing regulatory…
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Conor Sewell, former Treasury advisor now Forefront Advisers director, outlines what City bosses and their regulators should expect under Labour
37:07
37:07
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37:07Today’s guest discusses how he expects the Labour administration will prioritise a long list of pending financial services reforms inherited from the previous government. He explains how such a reform programme could be interpreted to provide City bosses with the clarity they seek as to how the government will address perceived tensions between its…
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PRA CEO Sam Woods on life at the helm of the UK's top finance regulator and his regulatory priorities for 2024 and beyond
43:17
43:17
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43:17Today’s guest outlines what’s to come in a new package of tougher global capital requirements known as Basel 3.1. He explains how banks can best prepare for the reforms and discusses the prospects of a delay to their implementation in the UK. He outlines how the Prudential Regulation Authority is responding to a new obligation to consider the impac…
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Former FCA CRO Gavin Stewart on the compliance risks that City watchdogs may have missed, and how UK regulation and regulatory operations should be improved
37:08
37:08
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37:08Today’s guest explains why the UK could be sleepwalking into a new compliance scandal, and he details where such a blow-up might originate. He outlines how he believes financial services regulation could be improved – both by policymakers in government and the regulators themselves. And he details what opportunities for financial services reforms h…
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Special episode: Symphony's Ben Chrnelich maps out the future challenges and trends in communications surveillance
29:28
29:28
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29:28Today’s episode is a special one produced in association with Symphony, a secure and compliant communications and technology platform built for financial markets & trading teams. Today’s guest details how bosses at some of the world’s largest financial institutions are responding to increasing regulatory pressure to keep track of their employees’ c…
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Hanbury Strategy's Sander Schol on the likely future for the City and its regulators under a Labour government and how a new approach to UK-EU relations could benefit financial services
27:46
27:46
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27:46With just days to go until the UK goes to the polls, today’s guest outlines what City executives can expect from a Labour administration. He discusses how he expects the relationship between the new government and finance watchdogs to develop and why regulators may well see a new secondary objective land on their plate. He also details how he belie…
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Federated Hermes' Saker Nusseibeh on the need for less political ambivalence towards the City, and how fund managers and regulators could rethink their approach to ESG
37:30
37:30
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37:30Today’s guest calls on politicians on both sides of the UK’s political spectrum to reconsider their ambivalence towards the City and to do more to promote its achievements in the run up to next month’s election and beyond. He outlines where fund managers and regulators may want to rethink their approach to investments within the environmental, soci…
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Former FCA chair Charles Randell, Latham & Watkins' Mark Austin, QCA's Linda Main and Baroness Bowles on what lawmakers, regulators and City execs need to do to help London's capital markets thrive
41:49
41:49
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41:49Today’s episode is a recording of a recent panel discussion at the annual conference for the Quoted Companies Alliance, which is an organisation that campaigns for the UK’s community of small and midsized publicly traded businesses and the firms that advise them. I was invited to moderate a panel on what more our regulators can do to support capita…
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Schroders' Jamie Ovenden, Julius Baer's Sarah Gadd, Slaughter and May's Jan Putnis and Turing fellow Professor Carsten Maple on how the City and its watchdogs can responsibly harness GenAI's potential
37:15
37:15
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37:15Today’s episode is a little different to normal. It is a recording of a recent panel discussion from City Week’s AI in Financial Services Leaders Summit which took place in London last week. I was invited to moderate a panel on the transformative potential of generative AI and we discussed interesting use cases for genAI in the financial services s…
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FRC CEO Richard Moriarty on the highs and lows of his role and his plans to make the accounting watchdog "more strategic"
32:27
32:27
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32:27Today’s guest outlines how he is shaping the Financial Reporting Council into a “more strategic” organisation focused on proportionate oversight of auditors, accountants and actuaries. He explains what support he needs from lawmakers and industry as he navigates that task, alongside setting standards and codes in the public interest, and discusses …
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LGIM's Sonja Laud on boosting London's IPO market, navigating Trump 2.0 and being 'the only woman in the room'
36:59
36:59
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36:59Today’s episode has been produced in partnership with City Week, an annual agenda-setting international financial services forum which brings together more than 1,000 senior decision-makers from UK and overseas financial institutions for a comprehensive programme of cutting-edge presentations, panel discussions, social events and networking. Today’…
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Special episode: Global Relay's Alex Viall on the compliance tool helping finance bosses to better police their employees' use of unmonitored communications channels
37:57
37:57
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37:57Today’s episode is a special one produced in association with Global Relay, a technology firm providing global financial services firms with the software to capture, store and monitor their employees’ communications. Today’s guest discusses how financial institutions in the US and UK are responding to regulatory pressures to more closely track thei…
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Government affairs guru Lisa Rabbe on what to expect from Trump 2.0, and how lawmakers and finance workers can best navigate 2024's mega election year and the AI technological revolution
42:03
42:03
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42:03Today’s guest discusses the policy and regulatory outlook for artificial intelligence in the US, UK and EU and outlines how policymakers, regulators and City bosses can best manage the risks arising from the financial industry’s increasing use of AI technology. She details the policies that she would like politicians in the US and UK to prioritise …
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Special episode: Global Relay's Rob Mason outlines how finance bosses and their regulators are preparing for an expected clampdown on employees’ social media use
36:06
36:06
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36:06Today’s episode is a special one produced in association with Global Relay, a technology firm providing global financial services firms with the software to capture, store and monitor their employees’ communications. Today’s guest outlines how financial services companies and their regulators are preparing for an expected clampdown on employees’ so…
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Halsey Keetch's Alex Keetch outlines how finance bosses and those running their control functions can best navigate opportunities and challenges in today's job market
40:37
40:37
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40:37Today’s guest outlines how finance bosses can best support those running their risk, audit, and compliance functions to avoid serious disruptions in future. He cautions that without such investment in their governance, regulatory and controls functions, financial institutions risk inducing regulatory fatigue and provoking “flight risk” amongst valu…
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Special episode: Global Relay's Jennie Clarke on the surveillance blind spots that could lead to compliance blow-ups at global finance firms
25:31
25:31
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25:31Today’s episode is a special one produced in association with Global Relay, a technology firm providing global financial services firms with the software to capture, store and monitor their employees’ communications. Today’s guest highlights the surveillance blind spots that pose “massive” compliance risks to large sections of the financial service…
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Special episode: Smarsh’s Shaun Hurst on the compliance challenges ahead for those monitoring finance employees’ communications
28:48
28:48
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28:48Today’s episode is a special one produced in association with Smarsh, a global technology firm providing regulated organisations of all sizes with cloud-native digital communications capture, retention, and oversight solutions to help them identify regulatory and reputational risks within their communications data before those risks become fines or…
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Tracey McDermott, former FCA boss and Standard Chartered's compliance chief, on UK regulators' diversity and inclusion push and how AI is changing the role of compliance
41:58
41:58
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41:58Today’s guest discusses UK regulators’ recent proposals to foster diversity and inclusion in the City, including the aspects of the measures she would like to see given more consideration and the role finance bosses must play to ensure the initiative’s success. She details how AI tools are being used to adapt the role of the compliance officers she…
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Political lobbyist Jon McLeod on a Labour government’s regulatory priorities for financial services and the City reforms the current government should avoid.
35:37
35:37
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35:37Today’s guest outlines the three financial services reforms he expects the next government will prioritise. He details where he believes this government has gone wrong in its efforts to establish the UK as a thriving investment hub post-Brexit, and he explains what changes to the financial services sector he believes this government should avoid in…
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Citi UK CEO Tiina Lee, Nationwide CEO Debbie Crosbie and Howden CAP’s executive chair Mary O’Connor outline how finance companies can best set, monitor and promote their purpose as an organisation
33:07
33:07
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33:07Today’s episode is a little different to normal. It is a recording of a recent panel discussion from City & Financial Global’s ninth annual 'Culture and Conduct Forum for the Financial Services Industry'. I was invited to moderate a panel on moral capitalism and we discussed how financial services can best link their profits with their purpose, how…
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StepChange’s Peter Tutton on the changes that UK lawmakers, regulators and finance bosses should implement to help the country better navigate the cost-of-living crisis
35:54
35:54
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35:54Today’s guest outlines what UK lawmakers have missed in their efforts to address the fallout from the cost-of-living crisis. He details what policy changes the next government should prioritise to prevent long-term damage arising from the aftermath of the crisis. And he explains how the Financial Conduct Authority’s new consumer-focused rules shoul…
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John Howells, CEO of LINK, outlines how lawmakers and regulators can best prepare the UK for a move to a digital economy
33:26
33:26
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33:26Today’s guest outlines how the UK can best prepare for a move to a cashless society. He calls on lawmakers to do more to guide those uncomfortable with that move through the transition to a digital economy and explains why any such digital inclusion programme must start with a clampdown on the UK’s “big” digital fraud problem. John Howells is a for…
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Activist Mark Bishop outlines why a more consumer-led approach to UK regulation would benefit financial services workers
42:29
42:29
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42:29Today’s guest outlines why consumer advocacy should matter to those working in financial services and how those in the sector who agree can best get their voices heard. He details what he would like to change about the UK markets watchdog the Financial Conduct Authority and UK regulation in general. And he discusses why he believes a “derisory” com…
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Special episode: Smarsh’s Tom Padgett maps out how finance bosses, compliance professionals and regulators can best navigate the new world of AI
29:08
29:08
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29:08Today’s episode is a special one produced in association with Smarsh, a US-headquartered technology firm providing global financial services companies with the tools to capture, store, and monitor their communications. Today’s guest outlines how he expects the rise of artificial intelligence tools to change the way in which financial institutions’ …
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Rachel Kent, government adviser and Hogan Lovells partner, calls on City executives to do more to help lawmakers in their efforts to future-proof UK finance
35:20
35:20
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35:20Today’s guest calls on City executives to play a more proactive role in guiding regulators and policymakers in their efforts to both future-proof and foster competition within the UK’s financial services sector. She discusses how she believes the UK’s financial sector and its regulators can best navigate the vast programme of regulatory change deri…
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Investment banking veteran Craig Coben on the issues City regulators should prioritise to strengthen London as a financial centre
36:01
36:01
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36:01Today’s guest discusses why he believes London has lagged other financial centres in recent years. He outlines the issues within UK financial services he believes City watchdogs should prioritise to strengthen London as a financial centre and as a listing exchange amid what he sees as a post-Brexit crisis of confidence. He also details what measure…
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Matthew Nunan, former FCA head of enforcement now Gibson Dunn partner, calls on the regulator and the SFO to start working better together
39:03
39:03
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39:03Today’s guest outlines the changes he believes are necessary to future-proof both the UK’s finance regulator the Financial Conduct Authority and the country’s top prosecution agency the Serious Fraud Office. And explains why it’s vital for the two organisations to begin working together more effectively. He also discusses how the UK’s accountabilit…
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Former FCA chair Charles Randell on the highs and lows of running the regulator and why he’s focusing now on calling for a government-led strategy to tackle financial exclusion
39:45
39:45
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39:45Today’s guest discusses his tenure as chair of the UK finance regulator the Financial Conduct Authority including his highs and lows in the role, and his advice for those now running the watchdog. He also outlines what unfinished business he had on leaving the FCA, and in doing so explains why “the time is now” for UK policymakers to do more to sta…
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UK Finance Academy’s Roger Miles and Slaughter and May’s Jan Putnis on navigating regulators’ myriad expectations on culture and the questions lawmakers need to answer on the City’s future
38:39
38:39
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38:39As UK watchdogs continue their drive to stamp out aspects of poor culture within the financial services sector, those tasked with responding to the many ongoing and upcoming regulatory requirements can easily feel overwhelmed. Today’s guests outline what financial services bosses and board should do to cut through the regulatory noise while still b…
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Revealed: FCA bosses were the subject of 30 internal reports of bullying, harassment, racism and discrimination between 2020 and 2022. What’s next?
37:50
37:50
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37:50Today’s episode is a deep dive into the culture of the UK’s top financial watchdogs: the Financial Conduct Authority and the Prudential Regulation Authority. In it, I reveal that the FCA received 38 allegations of bullying, harassment racism and discrimination taking place within its ranks in 2020, 2021 and 2022, while the PRA received three such r…
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Geopolitics guru Tina Fordham on the changes to come in global market dynamics and how finance execs should respond
36:44
36:44
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36:44Today’s guest outlines how she expects financial services bosses and the policymakers setting their rules will adapt to a “paradigm shift” in global geopolitics that will see China get increasingly assertive, US more protectionist and Russia more aggressive. She details the investment opportunities that she believes will arise from these changes to…
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Galaxy Digital’s Alex Royle and Goodwin Procter’s Andrew Henderson on the opportunities lawmakers and regulators are missing in the crypto-asset sector
34:36
34:36
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34:36Today’s guests detail the opportunities they believe that lawmakers missed when drafting their plans to regulate crypto-assets in the UK. They explain how financial services regulation could be improved if the industry’s watchdogs did more to integrate technology underpinning crypto-assets into their operations. And they offer advice to compliance …
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Culture and ethics adviser Roger Steare on the anthropological tools that City bosses should use to spot bad behaviour amongst their workers
31:43
31:43
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31:43Today’s guest outlines what City bosses are getting wrong in their efforts to improve the culture of the organisations under their management. He explains the anthropological tools that financial institutions’ boards and leaders could use to both better understand the causes of - and prevent - bad behaviour amongst their employees. And he outlines …
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Special episode: Clausematch’s Evgeny Likoded and LawtechUK’s Aleksandra Wawrzyszczuk discuss a new tool that could fundamentally reshape the way regulators and companies navigate changes to rules
27:14
27:14
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27:14Today’s episode is a special one produced in association with Clausematch, a regulatory technology company providing financial services companies in the UK, US and Asia with solutions to address challenges within policy management and regulatory change. Today’s guests call on financial services regulators globally and the companies they supervise t…
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Financial Conduct Authority’s COO Emily Shepperd on preparing the regulator for its expanding remit, and the need for a “bit more understanding” about the FCA’s limits
33:28
33:28
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33:28Today’s guest outlines how the UK’s markets watchdog is adapting the way it works and resources its teams to ensure it is fit to meet its ever-expanding remit. She calls on City workers to be “a bit more understanding” about the Financial Conduct Authority’s limits as it navigates this growing to-do list, to speak out if the regulator is “getting s…
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