Best Mike Dell No Podcasts (2025)

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Ep. 256: Mike Milliron | “We Made It Cool to Care”: From CX Resistance to Results 11:39

2h ago11:39

11:39

Episode 256: What turns CX skeptics into advocates? A listening engine that makes caring for those you serve the gold standard. At IMG Academy, a private sports academy and boarding school in Florida, Chief Operating Officer Mike Milliron led the launch of a centralized experience team. “Not interested,” said everyone from athletics, academics, ath…

1
627: Event Modeling Pt2 43:08

1h ago43:08

43:08

Adam's Socials Adam on LinkedIn Event Modeling Understanding Event Modeling Adaptech Coder's Socials Mike on X Mike on BlueSky Mike's Blog Coder on X Coder on BlueSky Show Discord AliceBy The Mad Botter

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Turn One House into $20K/Month with Residential Assisted Living with Isabelle Guarino 30:03

1d ago30:03

30:03

In this episode, I sit down with Isabelle Guarino, CEO of Residential Assisted Living Academy, to talk about one of the most overlooked and impactful real estate investment opportunities in the market today. We dive deep into how owning and operating a residential assisted living home can create lasting income, build generational wealth, and provid…

1
626: .Net 10 & C#14 With Nick Proud 36:04

8d ago36:04

36:04

Try Mailtrap for free Nick's Youtube Nick's Dometrain Course Nick on LinkedIn NexBotix Alice for Power BI Mike on X Mike on BlueSky Coder on X Coder on BlueSky Show Discord Alice & Custom DevBy The Mad Botter

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Why My Real Estate Company Didn’t Collapse When I Did with Mike Webb 33:33

9d ago33:33

33:33

In this episode, I sit down with Mike Webb—firefighter, real estate investor, and co-founder of Jump Capital—to talk about the moment life forced him to stop… and how it reset everything. After a terrifying medical event took him out of commission for months, Mike shares what it taught him about being intentional, building a real business (not just…

1
Ep. 255: Jason Guardino and Karen San | How Turning 18 Can Break Your Relationship With Healthcare 20:54

14d ago20:54

20:54

Episode 255: One of healthcare’s biggest blind spots? When patients turn 18. It’s the moment they age out of pediatrics and fall headfirst into a system designed to prioritize older, sicker adults. Physicians, stretched thin, reserve energy for complex cases, giving young adults shorter visits and less attention. That means early signs of medical t…

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What a $250K Monthly Burn Rate Taught Joe About Running a Real Estate Business with Joe Theriault 29:21

16d ago29:21

29:21

In this episode, I catch up with real estate investor and operator Joe Theriault, who pulls no punches about the gritty reality of scaling a company from solo hustler to a 20-person powerhouse. Joe shares the lessons, sacrifices, and systems that got him from being burnt out on renovations to building a culture-first business with a massive vision—…

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Ep. 254: Gurdeep Pall | The Internet Side of the AI Battle: Why Walled Gardens Fail 14:34

21d ago14:34

14:34

Episode 254: What if the future of AI in customer experience is built not by giant platforms but by small, reusable, open source AI agents? Gurdeep Pall, President of AI Strategy at Qualtrics, believes open, modular AI agents will outmaneuver big tech’s locked-down systems. In this conversation from the X4 Summit, Gurdeep argues that “experience ag…

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Making More Lending in Real Estate Over Flipping Properties with Bill Kenny 26:21

23d ago26:21

26:21

In this episode, I reconnect with my friend and client Bill Kenny, who shares his powerful transformation from grinding through dozens of flips and transactions a year to building a more sustainable and scalable business. Bill opens up about how burnout pushed him to pivot into commercial real estate and start his own hard money lending company, Ju…

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625: Mailbag August '25 24:24

24d ago24:24

24:24

Mike reads your feedback for the month and answers your questions in here. There's a lot in here in particular some juicy AI stuff. Try Mailtrap for free Alice for Power BI Mike on X Mike on BlueSky Coder on X Coder on BlueSky Show Discord Alice & Custom DevBy The Mad Botter

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The Deal-Closing Machine with Maximum Profit with Matt Kamp 30:58

30d ago30:58

30:58

In this episode, I’m joined by Matt Kamp from DealMachine—an expert in real estate lead generation, partnerships, and all things systems. If you’ve ever struggled with keeping your deal flow consistent or wondered how tech can help you scale your investing business, this one’s a must-listen. Matt shares how DealMachine evolved from a simple tool fo…

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Ep. 253: Mathieu Staniulis & Séverine Clairet | Blinded by Pride: Inside a 125-Year-Old Co-Op’s Return to Customer-Centricity 24:44

1M ago24:44

24:44

Episode 253: Desjardins thought its cooperative roots made it member-first by default. Then members started leaving. Desjardins is a 125-year-old financial co-op based in Quebec. It has deep community ties and a proud history. But that pride masked a painful truth: Members no longer saw it as customer-centric. The organization believed its cooperat…

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624: Tampa Tech With Joey DeVilla 34:57

1M ago34:57

34:57

Joey DeVilla of Tampa Tech fame and accordion playing glory joins Mike to discuss the Tampa Tech scene, some Python goodness, a little Rust and much more. Try Mailtrap for free Joey's Blog Mike on X Mike on BlueSky Coder on X Coder on BlueSky Show Discord AliceBy The Mad Botter

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God, Goals & Money Framework: A Spiritual System for Financial Success with Nicole Purvy 33:25

1M ago33:25

33:25

In this episode, I sit down with the dynamic and unstoppable Nicole Purvy—a serial entrepreneur who transformed early setbacks into a real estate empire and a deeply impactful coaching platform. From being escorted out of her finance job for launching a YouTube channel, to teaching herself web design, building a digital marketing agency, and eventu…

1
Surviving a Down Market with Creative Finance Strategies with Joe & Jenn Delle Fave 42:02

1M ago42:02

42:02

In this high-energy episode, I welcome back two of my favorite recurring guests, Joe and Jenn Delle Fave—real estate pros who are in the trenches every day. If you’re feeling the effects of a down market, this episode is your survival guide. We break down actionable strategies you can implement today, especially if your go-to tools like wholesaling…

1
623: Learn Linux TV with Jay LaCroix 40:49

1M ago40:49

40:49

Mike sits down with the the venerable Linux guru Jay LaCroix to talk transitioning to Linux, the state of desktop Linux and a little bit of retro-gaming. Try Mailtrap for free Jay on X Learn Linux TV Mike on X Mike on BlueSky Coder on X Coder on BlueSky Show Discord AliceBy The Mad Botter

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Ep. 252: Erin Wallace | The Data Doesn’t Care How Good You Think You Are 11:43

2M ago11:43

11:43

Episode 252: Most CX maturity assessments ask how you think you're doing. This one demands proof. Erin Wallace, director of client engagement at MyCX from Bain & Company, is helping to lead a fundamental shift in how companies measure CX maturity. Most tools rely on perception-based self-assessments that reward self-promotion over progress. The Cus…

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Ep. 251: Mike Valanzola | Many Voices, No Shared Truth: How Dell Revitalized Its Customer Feedback System with Help from the CXRA 38:44

2M ago38:44

38:44

Episode 251: In 2018, Dell set out to do something big: turn customer feedback into a system that could not only provide insights, but help set priorities and run the business. They had the data. They had the intent. But they made a compromise that many organizations settle on: Rather than enforce one unified approach to customer feedback, they all…

1
Scaling to a $12M Real Estate Business with the Profit First Playbook with Jonas Medrano 31:00

2M ago31:00

31:00

In this episode, I sit down with Jonas Medrano, a powerhouse of discipline and drive who took the principles he learned from sports and fitness and applied them masterfully to real estate investing. From wholesaling his first property to scaling a $12 million business from his dining room table, Jonas’ story is not just about financial success, it’…

1
Ep. 250: Sean McEntire | A Decade of Discipline: From NPS Pilot to Outer Loop Powerhouse 24:59

2M ago24:59

24:59

Episode 250: Comcast solved the age-old problem of how to make employee suggestions a powerful, reliable source of value-driving improvements at scale. Sean McEntire, Comcast’s Vice President of Customer Strategy and Operations, explains how the Outer Loop channels every employee elevation—no matter how small—through a disciplined screen, assigns a…

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Ep. 249: Scott Taber | Why Four Seasons Turned Guests Away 43:04

2M ago43:04

43:04

Episode 249: When “revenge travel” brought guests roaring back to Four Seasons Hotels, they capped occupancy, turning away guests and revenue. Scott Taber, senior vice president of global hospitality, describes the Four Seasons philosophy: No points, no perks. Just great properties, individual recognition, personal service, and an emphasis on makin…

1
622: Warp 2, Mr. Lloyd 21:00

2M ago21:00

21:00

*WARP PROMO CODE * coderradio Warp Zach on X Mike on X Mike on BlueSky Coder on X Coder on BlueSky Show Discord AliceBy The Mad Botter

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Using Profit First to Pivot into Self-Storage Investing with Alex Pardo 35:57

2M ago35:57

35:57

In this episode, I sit down with Alex Pardo, a self-storage magnate who transitioned from a thriving wholesaling and house-flipping career to building wealth through self-storage facilities. Alex shares his raw and honest story of realizing he’d built a stressful business that left him feeling stuck, and how he used Profit First principles to regai…

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621: WWDC 25 Special 18:06

2M ago18:06

18:06

Mike breaks down his highlights from WWDC Coder's Socials Mike on X Mike on BlueSky Mike's Blog Coder on X Coder on BlueSky Show Discord Alice Alice Forms Alice for FoxProBy The Mad Botter

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Stop Chasing Deals & Invest Like a Bank with Notes with Patrick Franz 32:00

2M ago32:00

32:00

What if you could stop chasing deals and start collecting payments like a bank? In this eye-opening episode, I sit down with Patrick Franz, founder of Note Investor University, to explore the power and potential of note investing—an often-overlooked strategy that’s changing the game for savvy real estate investors. Patrick pulls back the curtain on…

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620: Cloudflare's Sunil Pai 40:32

3M ago40:32

40:32

Coder's Socials Mike on X Mike on BlueSky Mike's Blog Coder on X Coder on BlueSky Show Discord Alice Alice FormsBy The Mad Botter

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Ep. 248: Utibe Bassey | Restoring Power, Recharging Customer Experience 33:20

3M ago33:20

33:20

Episode 248: At Dominion Energy, keeping the lights on isn’t just a priority—it’s the single biggest driver of customer experience. But as customer expectations continue to evolve, the bar keeps rising. Customers don’t just want to know when their power will be back, they want to know why it is out. And they expect that experience to be as seamless…

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Ep. 247: Mari Cross | These B2B Customers Don’t Buy Features. They Buy Outcomes. 40:32

3M ago40:32

40:32

Episode 247: What if customers achieve real results—but don’t know it? Most vendors sell functionality. Mari Cross wants customers to see impact—in their own numbers, in real time. Mari Cross, Chief Customer Officer at Infor, is dismantling a common illusion: that delivering software features equals delivering value. Infor sells enterprise resource…

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619: Rogue Amoeba's Paul Kafasis 32:39

3M ago32:39

32:39

Paul's Links Rogue Amoeba Coder's Socials Mike on X Mike on BlueSky Mike's Blog Coder on X Coder on BlueSky Show Discord Alice Alice FormsBy The Mad Botter

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Ep. 246: Deon Nicholas | A Glimpse of the AI Future—It’s Here Today 41:59

4M ago41:59

41:59

Episode 246: The AI future of customer service is already here—and it’s better than most people think. In this episode, Deon Nicholas, President and Executive Chairman of Forethought, joins host Rob Markey to show us how some companies are already using AI to resolve customer issues end-to-end in ways we could barely imagine just a couple of years …

1
618: Github's Tim Rogers 28:48

4M ago28:48

28:48

Mike sits down with Github Product Manager to talk AI, vibe coding and dev in general. Mailtrap CoPilot Tim on Github Tim's Blog Coder's Socials Mike on X Mike on BlueSky Mike's Blog Coder on X Coder on BlueSky Show Discord Alice Alice FormsBy The Mad Botter

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617: West Point's Sean McBride 48:05

4M ago48:05

48:05

SPONSER LINK Mailtrap Sean on X Sean on LinkedIn Sean's Blog Coder's Socials Mike on X Mike on BlueSky Mike's Blog Coder on X Coder on BlueSky Show Discord Alice Alice FormsBy The Mad Botter

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Ep. 245: Eduardo Roma | When Effortless Digital Isn’t Enough: Competing on Customer Relationships 31:37

4M ago31:37

31:37

Episode 245: What happens when digital transformation becomes table stakes—and customer relationships become the real differentiator? Eduardo Roma, Global Head of Customer Experience Transformation at Bain, believes companies that spent years optimizing transactions and digitizing every interaction are now unprepared for what matters most: becoming…

1
Weekend Weather for Traverse City and OOPS! – MDW-403 1:12

4M ago1:12

1:12

I messed up the audio on the last episode. BUT, I figured out what I did. This is a short demo of what AI can do forecasting the weather. I’m not going to do this other than I wanted to see how it would sound. 🙂By Mike Dell (No, not that one!)

1
616: Event Modeling with Adam Dymitruk 46:50

4M ago46:50

46:50

SPONSER LINK Mailtrap Adam's Socials Adam on LinkedIn Event Modeling Understanding Event Modeling Adaptech Coder's Socials Mike on X Mike on BlueSky Mike's Blog Coder on X Coder on BlueSky Show Discord Alice Alice Forms TMB Earth Day 2025 CompetitionBy The Mad Botter

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2 Weeks Using Apple Podcasts As My Only Podcast App – MDW402 23:33

4M ago23:33

23:33

As an Apple fanboy with a collection of Apple devices, I wanted to share what motivated this experiment. I hadn’t used Apple Podcasts for my personal listening in quite a while—I mostly opened it to double-check my own podcast episodes for work. My go-to app had always been Overcast, mostly because of its smart playlisting feature. It made it super…

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615: Vibe Easter 25 25:44

5M ago25:44

25:44

SPONSER LINK Mailtrap Coder's Socials Mike on X Mike on BlueSky Mike's Blog Coder on X Coder on BlueSky Show Discord Alice Alice Forms TMB Earth Day 2025 CompetitionBy The Mad Botter

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614: Packfiles.io's Charlton Trezevant 38:59

5M ago38:59

38:59

Charlton's Socials Packfiles.io Charlton on LinkedIn Coder's Socials Mike on X Mike on BlueSky Mike's Blog Coder on X Coder on BlueSky Show Discord Alice TMB Earth Day 2025 CompetitionBy The Mad Botter

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Mike Dell No Podcasts

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