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Brands and companies' approach to purpose is increasingly important to consumers, and the long-term success of the business. Serving Success: The Only A Pavement Away Podcast, aims to inspire hospitality professionals to make a positive change in their businesses by shining a light on the stories of some truly remarkable people, innovating across their businesses. With a focus on positive change, our podcast hosts will be speaking to visionary industry leaders about their own journey in hosp ...
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The IHG Owners Association are the most established, successful and distinctive hotel owners association in the industry. With more than six decades of experience, we know what it takes to bring about unprecedented change and achieve monumental goals.We are pleased to present to you this series of bi-monthly podcasts with the IHG Owners Association hosts, Carly Hunt and John Stuart, as we discuss “Hoteliers Hot Topics” aimed at IHG franchisees, bringing you key insights for the market throug ...
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S2 Ep8: James Brown, Head Chef at Unilever Food Solutions Academy shares his thoughts on the importance of education across the food service industry, and how the organisation is looking to support Chefs ...
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17:29
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The UFS Academy is a free, online training portal created for Chefs, by Chefs, covering everything from the art of plating to mental health in the kitchen. James Brown, Head Chef at the UFS Academy shares his passion for the hospitality sector and highlights what he wishes he had known about it at the start of his own career. Each month, Serving Su…
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S2 Ep7: Matt Williams, Founder of Big Hug Brewing shares the inspiring story of how he supports people and the planet, and how the hospitality industry can be a catalyst for the greater good
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Big Hug Brewing creates beers with purpose, raising money for charities supporting people and communities. Matt Williams, the company’s founder, shares his inspiring story of how he built his business around a set of values that strives to help others, and encourages others to do the same. Each month, Serving Success: The Only A Pavement Away Podca…
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S2 Ep6: Janene Pretorius explains how one of the most prestigious restaurant groups in the country has opened its doors to offer jobs to people facing homelessness and experiencing other barriers to employment ...
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25:55
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Janene is Group Director of People & Culture at The Wolseley Hospitality Group - a family of individual restaurants whose ethos is focused around creating places where people feel they belong. She spoke to our Founder & CEO Greg Mangham about some of the many Only a Pavement Away Members who have gone from homelessness to developing successful care…
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S2 Ep5: David McDowall reflects on what it’s like to run the largest pub company in the UK and the role pubs play in communities far and wide.
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21:54
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David is CEO at Stonegate Group, the largest pub company in the UK. He spoke to Marie Ingrao, Head of Marketing & Partnerships at Only A Pavement Away, about the challenges of building a positive work culture across such a large organisation and why pubs are so important for our high streets and communities. Each month, Serving Success: The Only A …
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S2 Ep4: Katy Moses and our very own CEO discuss how hospitality can help people rebuild their lives, and share the latest insights on how Gen Z perceives the sector.
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Greg Mangham, Founder & CEO of Only a Pavement Away, catches up with Katy Moses, founder & MD of KAM, a hospitality insight consultancy, to discuss misconceptions about the sector and what we know about Gen Z as customers and team members. Each month, Serving Success: The Only A Pavement Away Podcast, shines a spotlight on purpose and positive chan…
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S2 Ep3: Baton Berisha talks us through his journey from coming to the UK in the 90s as an unaccompanied minor, to running one of the most prestigious restaurant groups in the country.
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Our host Mark Stretton catches up with Baton Berisha, CEO of Rare Restaurants, the parent company of Gaucho and M, and former CEO of the Wolseley Hospitality Group. His impressive career has evolved from humble beginnings; he shares what he has learned on the path to success. Each month, Serving Success: The Only A Pavement Away Podcast, will shine…
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S2 Ep2: Lorraine Copes explains how the hospitality industry has an equity and inclusion issue, rather than a diversity issue, and highlights what can be done to fix it
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37:57
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Our host Mark Stretton catches up with Lorraine Copes, founder of Be Inclusive Hospitality, a social enterprise and a not-for-profit organisation with an overarching mission to advance racial equity within the hospitality, food and drink industries. Each month, Serving Success: The Only A Pavement Away Podcast, will shine a spotlight on purpose and…
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S2 Ep1: Shereen Ritchie tells us why she is so passionate about championing the incredibly unique hospitality sector and all the inspiring people within it
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Our host Mark Stretton speaks to former Buns from Home CEO Shereen Ritchie. Shereen was previously the Managing Director of Leon and is an advocate for shaping and driving change for the hospitality industry. Each week, Serving Success: The Only A Pavement Away Podcast, will shine a spotlight on purpose and positive change within the industry. Our …
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Lets Talk All Things Budgeting with Hotstats
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1:01:55
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In todays episode we review UK and European Hotel Performance through 2024 with Mike Grove the CEO of HotStats and then look to use this information to discuss all things Budgeting with Mike being joined by Neetu Mistry, Chief Commercial Officer, Cycas Hospitality and Andrew Kendrick, Managing Director – Hotels for Splendid Hospitality. www.owners.…
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In todays episode, we look to unwrap automation in the hospitality industry and discuss opportunities with Naomi Battison (Business Development Manager) of the Robotarium at Heriot-Watt University. www.owners.orgBy IHG Owners Association
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Lets Talk All Things Only a Pavement Away
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39:25
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In todays episode, we are absolutely delighted to welcome Greg Mangham, the Founder and CEO of Only a Pavement Away. A charity who believes that everyone deserves the chance to find and forge a career. In a time where hospitality faces unprecedented recruitment challenges, please let Greg explain a unique solution, to not just solve recruitment iss…
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S1 Ep4: Kate Nicholls on industry challenges, Covid and saving beer and prawn cocktail crisps
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48:23
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Our host Mark Stretton speaks to Kate Nicholls OBE the CEO of UKHospitality. Kate is the voice of the hospitality industry, advocating, shaping and driving policy for the industry for the last 20 years. They discuss the challenges the industry faces, the impact of Covid and opportunities for the industry as a force for good... Plus, how she saved b…
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S1 Ep3: Greene King CEO Nick Mackenzie on the importance of diversity & inclusion
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Greene King CEO Nick Mackenzie reveals how he implemented a people first approach at the country's leading pub group, and placed values at the core of the business. With a deep dive into the education, initiatives and policy change Greene King has undergone to progress its position on diversity & inclusion, Mark and Nick discuss how these changes h…
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S1 Ep2: Only A Pavement Away's Founder Greg Mangham on the driving force for doing good
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Mark talks to Greg Mangham, the Founder of Only A Pavement Away about the reason why he left a lucrative consultant role to start a charity and where he sees the charity in 5 years time. After almost 50 years in the hospitality business, in 2018 Greg and his wife Jill founded Only A Pavement Away Charity, hear his story.. Each week the The Hospital…
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S1 Ep1: Top Chef Tom Aikens opens up about his career and why he's giving back
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54:31
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In our first ever episode, Mark is joined by Chef Tom Aikens. Tom opens up about his career to become one of Britain's most coveted chefs, positive changes he’s seen in the industry in the last 35 years and why he chooses to give back. Tom Aikens is one of the UK’s most acclaimed and inspirational British chefs. His remarkable career has taken him …
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Lets Talk All Things General Manager with David Steel
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In todays episode, we feature David Steel, a General Manager who has worked in the Franchised, unbranded and Brand Managed Estate. David over recent years has demonstrated that talent alone is never enough and resilience, ability to adapt and strength of mind is often required to succeed. www.owners.org…
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Lets Talk All Things Performance and Conversion With Hotstats
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59:13
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In todays podcast we are talking all things Performance and Conversion with COO of Hotstats Mike Grove, Hotstats are a global partner of the association, along with Paul Nisbett, CFO EMEAA from Valor Hospitality. We will be discussing year to date performance and flow through profitability. www.owners.org…
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In today’s podcast we are talking all things Nicola Taylor, Nicola a seasoned hotelier shares her life story, her family business and their legacy in the industry and their connections to the IHG Owners Association. www.owners.orgBy Nicola Taylor
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Lets Talk All Things Budgeting with Hotstats
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45:03
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In todays podcast we are talking all things budgeting with the COO of Hotstats Mike Grove and the Finance Director of RBH Hospitality. Mike Grove – COO Hotstats Stuart Houston – Finance Director RBH Hospitality www.owners.orgBy IHG Owners Association
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Lets Talk All Things IHG Owners Association
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18:16
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In this episode the IHG Owners Association team members John Stuart and Patrick De Peuter, talk about the benefits of the IHG Owners Association, the impact the Association has had both on the industry and for IHG branded hotels. www.owners.orgBy IHG Owners Association
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Lets Talk All Things “Patrick De Deuter” - Part 1
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In this episode the IHG Owners Association are joined by Patrick De Peuter, a veteran in the hospitality industry. Patrick has been connected to IHG brands for over 45 years and joins us on todays podcast to talk to John Stuart about his passion for the industry, where it all began and how his career has gone from strength to strength, including hi…
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Lets Talk All Things Environment & Sustainability - Part 2
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20:04
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In this episode the IHG Owners Association are joined by Susan Bland, Managing Director of RBH Management Mariana Szebrat from IHG and Louise Holder from IHG, to talk “All Things Environment and Sustainability.” Susan, Mariana and Louse talk with John Stuart from the IHG Owners Association about the Cop26, the Paris agreement, what all the jargon m…
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Lets Talk All Things Environment & Sustainability - Part 1
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26:58
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In this episode the IHG Owners Association are joined by Susan Bland, Managing Director of RBH Management Mariana Szebrat from IHG and Louise Holder from IHG, to talk “All things Environment and Sustainability.” Susan, Mariana and Louse talk with John Stuart from the IHG Owners Association about the copp26, the Paris agreement, what all the jargon …
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In this episode the IHG Owners Association are joined by Carol Dodds, SVP Commercial at Interstate Hotels and Resorts and Andrew Secker Group Director of Sales at RBH Management, to talk “All things Commercial.” Carol and Andrew talk with John Stuart from the IHG Owners Association about the summer recovery, the impact of this on operations in the …
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