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ServiceNow TechBytes

ServiceNow Community

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ServiceNow TechBytes brings you ServiceNow experts with an inside look at our products - tech insights, best practices, new features, tricks and tips, and more. Join us here for the inside scoop, and join the conversation in the ServiceNow Community.
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ServiceNow Podcasts

ServiceNow Community Podcasts

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ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation! Visit the Now Community forums
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Welcome, listeners, to a podcast that seeks to ignite the flames of inspiration and empowerment within the ServiceNow community. I'm Farrah Wells, your host and the Director of Linking Humans, The #1 Global Partner for ServiceNow Recruitment. Join us on this journey as we venture deep into the world of ServiceNow leaders. Discover the very essence of their motivations and the unique mindset that paved the way for their remarkable success.
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ServiceNow DevOps

ServiceNow Community Podcasts

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In this podcast series, we cover discoveries within the ServiceNow DevOps solution and how it connects your existing DevOps toolsets to the work you already manage in ServiceNow, and link information from the entire delivery toolchain from ideation or defect to delivery and production, providing unique insights into your DevOps activities and the data can be used to drive the automated creation and approval of change tickets.
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The Cloud Wars franchise, part of the Acceleration Economy Network, analyzes the major cloud vendors from the perspective of business customers. In Cloud Wars Live, Bob Evans talks with both sides about these profoundly transformative technologies, and with monthly All-Star guests from across the business community about the trends impacting how the world lives, works, plays, and dreams. Visit https://accelerationeconomy.com/category/cloud-wars/ for more.
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Welcome to TMChats, the Innovation & Community Podcast powered by TMLabs! We are an independent professional services consultancy and an Elite ServiceNow Partner in Australia. Here at TMLabs, we feel we’ve got so much to share with the ServiceNow community, whether you’re an experienced developer or a new platform customer. We welcome you to relevant, insightful, and useful content to help you continue along your ServiceNow journey.
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Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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Between Two Functions

Andrew Albury-Dor & Mark Scott

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What happens between the functions? Listen, and find out. A weekly chat with someone from the ServiceNow community in a casual, funny fashion. Imagine a chat over a drink after a conference. Same energy, more ridiculous questions.
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Tech Talks Daily

Neil C. Hughes

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Daily
 
If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing, W ...
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Inside Work

Inside Work

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This past year has upended our work lives and has given us permission to let our work selves and our real selves overlap a little more. And we’ve had time and motivation to reflect on how we want our work to fit into our lives. We want to talk about that and ask what we can do to bring more humanity to the world of work. Inside Work is brought to you by ServiceNow and is hosted by Nick Tzitzon, Amy Lokey and Robert Blackett.
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CPQ Podcast

Frank Sohn

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The CPQ Podcast is your go-to source for all things Configure-Price-Quote (CPQ). Each episode features in-depth interviews with industry leaders, innovators, and practitioners who share real-world insights, strategies, and success stories. Whether you're in Sales Ops, RevOps, IT, or Product Management, this podcast helps you stay ahead in the evolving CPQ landscape — from CPQ tools and processes to digital selling, product configuration, pricing strategy, and Quote-to-Cash trends. Tune in to ...
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Stay on top of the Salesforce ecosystem with Trail Report Daily, your quick-hit source for essential news affecting Salesforce, consulting & ISV partners, and customers. In less than 5 minutes each day, we deliver the top headlines from the world SaaS and cloud. Perfect for busy professionals, our concise format keeps you informed without overwhelming your schedule. Whether you're a seasoned Trailblazer or new to the Salesforce community, Trail Report Daily is your daily compass for navigati ...
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Over The Edge

Caspian Studios

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Over The Edge is a podcast about edge computing and those in the industry who are creating the future of the internet. On the show we talk to corporate leaders, open-source experts, technologists, journalists, analysts, and the community at large, to discuss technological innovations, trends, practical applications, business models, and the occasional far-flung theory. Over the Edge is brought to you by the generous sponsorship of Dell Technologies.
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show series
 
How do we bridge the skills gap in UK manufacturing while pushing the boundaries of automation technology? In this episode of Tech Talks Daily, I sit down with Mark Gray, UK and Ireland Country Manager at Universal Robots, to explore how collaborative robots, or cobots, are rewriting the rules for companies big and small. Universal Robots, founded …
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How do you keep complex digital experiences running smoothly when every layer, from networks to cloud infrastructure to applications, can break in ways that frustrate customers and burn out IT teams? This question is at the heart of my conversation recorded live at Cisco Live in San Diego with Patrick Lin, Senior Vice President and General Manager …
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In this CPQ Podcast episode, Frank Sohn speaks with Frits Haas, consultant at Twyn.ai—a no-code, AI-powered platform purpose-built for the telecom industry. Based in South Africa and backed by Jurumani with 450+ employees, Twyn.ai delivers a unified OSS/BSS solution that includes CRM, CPQ, order management, help desk, and more. Frits shares how Twy…
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What happens when education stops being about a rigid curriculum and starts focusing on what genuinely sparks a child’s curiosity? This question sits at the heart of my conversation with Amir Nathoo, the founder and CEO of Outschool, a fast-growing online learning platform now trusted by over a million families worldwide. In this episode, Amir shar…
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How do you measure success when your AI is learning faster than your own business processes can keep up? That’s the question I set out to answer in my conversation with SparkBeyond, a company that has spent the past decade transforming how enterprises harness AI. From crawling GitHub code in a modest garage experiment to driving measurable performa…
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In this episode of Tech Talks Daily, I sit down with Jim Douglas, CEO of Instabug, to unpack the hidden world of mobile app development and the hurdles developers face every time you tap an icon on your phone. Mobile apps live in unpredictable conditions, surrounded by millions of device variations and users who are quick to abandon any app that fa…
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Balazs Molnar, CEO and co-founder of Rabbit, chats with Kieron Allen about the evolving challenges of cloud cost management and how engineering teams have become central to tackling them. He explains why traditional FinOps tools fall short, how Rabbit dives below the surface to uncover hidden waste (especially in platforms like BigQuery) and why au…
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How are small businesses influencing the future of financial technology at a scale few can match? In this episode, I sit down with Jameson Troutman, Head of Product for Small Business at Chase for Business. With two decades shaping payment solutions for entrepreneurs, he opens up about how a team inside one of the largest financial institutions sta…
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[AAA] In 'Access All Areas' shows we go behind the scenes with the crew and their friends as they dive into complex challenges that organizations face—sometimes getting a little messy along the way. This week, we address the ‘big rocks’ that can obstruct or delay successful outcomes in organizational transformations. Dave, Esmee, and Rob are joined…
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When did you last pause to consider what it takes to turn daring ideas from a lab into reality? In this episode of Tech Talks Daily, I spend time with Mike Otworth, Executive Chairman of Innventure, whose career reveals what happens when breakthrough technology leaves the safety of research and collides with real-world demands. Mike's view offers a…
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Dive into the world of AI with special guests, Perouz Taslakian and Orlando Marquez, past winners of the NOW AI Conference. In this engaging episode, they share their unique journeys into AI, from Perouz's transition from theoretical computer science to AI in the industry, to Orlando's early fascination with AI systems and his work on integrating A…
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Dive into the world of AI with special guests, Perouz Taslakian and Orlando Marquez, past winners of the NOW AI Conference. In this engaging episode, they share their unique journeys into AI, from Perouz's transition from theoretical computer science to AI in the industry, to Orlando's early fascination with AI systems and his work on integrating A…
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In this episode of Tech Talks Daily, I sit down with Nathan Thomas, Director of Innovation, Ricoh Europe, who oversees innovation across Ricoh Europe. Nathan joined me to unpack new findings from Ricoh’s study of thousands of workers and business leaders across Europe. We discussed why some countries are advancing in terms of workplace productivity…
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When was the last time you truly paused to consider how far artificial intelligence has come and where it’s heading next? On today’s episode of Tech Talks Daily, I dive into this fast-moving frontier with Mo Cherif, Vice President of Generative AI and Innovation at Sitecore. This conversation explores what 2025 holds for agentic AI and why this tec…
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Recorded amidst the buzz of the IT Press Tour in Palo Alto, this episode explores the evolving world of data intelligence through a candid conversation with Amanda R. Lee, Vice President, Marketing Analyst & Public Relations, DDN. Sitting under the California sun, I had the opportunity to unpack how DDN is helping some of the most data-intensive or…
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How can organizations protect their most valuable asset, data, while harnessing its true potential through AI-driven insights? These are the questions I set out to answer on the recent IT Press Tour in Silicon Valley. In my latest conversation at the Santa Clara offices of Cohesity, I sat down with Sanjay Poonen, President and CEO, to discuss how t…
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In this episode, Frank talks about CPQ Podcast listener feedback. We’ve heard from many of you that the podcast brings value in different ways—whether it’s preparing for job interviews, learning about new CPQ solutions, or gaining insights from inspiring leaders and fresh ways of thinking. To help more like-minded listeners discover the CPQ Podcast…
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Have you ever paused to think about how the humble login has quietly become one of the most vulnerable points in cybersecurity? In this episode, I spoke with Matt Caulfield, Vice President of Identity Products at Cisco, to understand why identity is now the prime target for attackers and how Duo is evolving to meet that threat head-on. Matt explain…
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Have you ever wondered what happens when cutting-edge network technology meets the rugged frontlines of wildlife conservation? In this episode, I sat down with Sophie Maxwell, the driving force behind the Connected Conservation Foundation, to understand how digital infrastructure and real-time data are changing the odds for endangered species and l…
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Talking wireless at Cisco Live brings you face to face with what tomorrow’s connectivity looks like, and my recent chat with Matt McPherson, Enterprise Wireless CTO at Cisco, and Jerome Henry, standards guru and author, did precisely that. When two people this deep in the trenches start describing how our networks cope with thousands of devices at …
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What does it take to future-proof the modern workplace? In this episode, I speak with Thomas Rowley, Chief Technologist for Networking and Connectivity at Softcat, about the real-world challenges of managing a high-density office and how the company turned to Cisco to create a more intelligent, responsive environment. As more employees returned to …
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As AI continues to dominate the conversation at Cisco Live, the infrastructure needed to support this transformation often gets overshadowed. That’s why I was eager to visit the Panduit booth and explore the physical backbone enabling the shift from cloud to on-prem. I sat down with several Panduit experts including Renee Lang, Mason Khan, Vince, a…
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Every organization is built on people, structures, and culture. But culture isn’t static—it evolves with every interaction, ambition, and shift in circumstance. As IT drives business transformation, new technologies reshape how people connect and collaborate. In this ever-changing landscape, a strong, adaptive culture is the key to lasting success.…
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Walking the show floor at Cisco Live, it’s impossible to ignore the rising volume of conversations around network resilience. But what does resilience actually look like in today’s distributed, AI-driven enterprise environment? To explore this, I sat down with Patrick Quirk, President and GM of Opengear, right at their booth near the center of the …
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Earlier this year, I spoke with Dennis Woodside, CEO of Freshworks, about why speed and ROI matter more than ever in AI adoption. Today, we continue that conversation—this time from the IT frontline. In this episode, I’m joined by Ashwin Ballal, CIO of Freshworks and a 30-year tech industry veteran with a track record of driving transformation acro…
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Customer service has undergone significant changes in just a few years. We’ve moved from clunky chatbots with limited menus to sophisticated AI agents that understand, respond, and solve problems in real-time. But we’re now standing on the edge of something even bigger. In today’s episode, I spoke with Matthias Goehler, EMEA CTO at Zendesk, about w…
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Most of the noise around AI focuses on developers, creatives, and knowledge workers. But what about everyone else? The nurses, store associates, logistics teams, and warehouse staff make up nearly 80 percent of the global workforce. In today's conversation, I sat down with Tom Bianculli, Chief Technology Officer at Zebra Technologies, to talk about…
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In this special episode, host Frank Sohn shares exciting details about three upcoming webinars designed to help CPQ buyers, implementers, and decision-makers navigate the CPQ landscape more confidently. 🔹 June 24 (Date TBC) – Launch of the CPQ Briefing Subscription Get early access to exclusive insights on 15+ CPQ vendors, with 40+ briefings expect…
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The last time Philipp Pointner joined me on the podcast, AI was just a whisper on the horizon. We discussed the foundational role of digital identity in establishing trust between individuals and platforms. But fast forward to 2025, and the conversation has shifted dramatically. We're no longer just discussing verification for compliance. We're rec…
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