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Where business gets real, and sht gets handled. Hosted by Tanya Wilson—CEO of HomeField East Valley and co-founder of HomeField Onsite Environmental—Handle the Sh!t! is the unfiltered, boots-on-the-ground podcast for septic professionals, small business owners, and blue-collar teams who know what it takes to run a tight ship in a messy world. Each week, Tanya sits down with a genuine member of the HomeField team—from techs in the trenches to the behind-the-scenes brains—sharing raw conversat ...
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#3 - Creating A Culture of Pride In The Septic Industry with Tim Butler
21:16
21:16
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21:16
🔍 Episode Summary In this episode, we sit down with Tim Butler, a seasoned service manager in the septic industry, to talk about what it really takes to build a team that’s proud of their work and dedicated to customer service. From creating a strong internal culture to changing public perceptions of septic work, Tim shares insight on why pride, pr…
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#2 - Training Techs to Deliver a Kick-Ass Customer Experience -with Tim Butler
16:02
16:02
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16:02
In this podcast episode, Tanya Wilsom interviews Tim Butler, a service manager, about the importance of training technicians to provide excellent customer service. They discuss the significance of instilling a culture of accountability and excellence among technicians, the role of teamwork in enhancing performance, and the importance of recognizing…
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#1 - Welcome to Handle The Sh!T! – Real Talk for the Septic Pro
2:25
2:25
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2:25
In this very first episode, Tanya Wilson — CEO of HomeField East Valley and co-founder of the world’s first septic franchise — kicks things off with the why behind the mic. This podcast is built for the people doing the real work: the pumpers, installers, techs, office crew, and owners out here solving problems, leading teams, and building business…
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