Expert mode marketing technology, AI, and CX insights from top brands and Martech platforms fill every episode, focusing on what leaders need to know to build customer lifetime value and long-term business value. The Agile Brand with Greg Kihlström® features executives and thought leaders from top brands and platforms discussing the industry's trends, like first-party data strategies, artificial intelligence, consumer data privacy, omnichannel customer experience, and more. The Agile Brand i ...
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We talk about navigating heart-first activism & storytelling. Host Sam Chavez connects with organizations, campaigns, and social change communicators who are boldly creating change in today's social, political, tech & media landscape. https://www.rootschangemedia.com/our-podcast/#/portal/signup (Learn more and access our private podcast feed)
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ChangeMaking Connections is a monthly podcast exploring the journeys of change leaders striving for deep societal transformations. Hosted by Beth Berila, this show delves into the intricacies of sparking change, from personal evolutions to communal shifts. Here, we celebrate the challenges, triumphs, strategies, and possibilities that spring from a life dedicated to social justice. Join us in connecting with experts across various fields as we unpack the mechanisms of initiating meaningful c ...
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We think of serial killers when we hear the word psychopath, but the vast majority are not in prison, but walking among us. Lacking a conscience, they leave a path of destruction and despair as they pass through life. There is no doubt that there is at least one psychopath in your life. You may not even yet know it, as psychopaths are very charming and persuasive. Your partner, your coworker, your boss, your neighbor – any one of them may be a psychopath. Psychopaths pursue their chosen vict ...
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Interviews with scholars of American politics about their new books
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Welcome to the 51st Ward. Rivet 360 + StreetWise are proud to present a second season of the Shorty Award finalist documentary series, WHERE I STAY, exploring homelessness and the housing crisis in America. ABOUT SEASON 2: Welcome to Chicago’s 51st Ward, where the unseen and unheard find a voice. In Season Two of the Shorty Award finalist documentary series Where I Stay, Rivet 360 + StreetWise delve deep into the heart of Chicago’s housing crisis. As winter’s chill grips the city, thousands ...
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Karida L. Brown, "The Battle for the Black Mind" (Legacy Lit, 2025)
1:03:53
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1:03:53A gripping chronicle of the relentless fight for Black educational freedom--and the bold strategies to protect, nourish, and empower Black minds. The Battle for the Black Mind (Legacy Lit, 2025) is an explosive historical account of the struggle for educational justice in America. Drawing on over a decade of archival research, personal reflection, …
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Michael D. Gambone, "The New Praetorians: American Veterans, Society, and Service from Vietnam to the Forever War" (U Massachusetts Press, 2021)
51:32
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51:32Contemporary veterans belong to an exclusive American group. Celebrated by most of the country, they are nevertheless often poorly understood by the same people who applaud their service. Following the introduction of an all-volunteer force after the war in Vietnam, only a tiny fraction of Americans now join the armed services, making the contempor…
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Postcript: Calibrating the Outrage-Democratic Erosion, Legality, and Politics
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44:25
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44:25We’ve been focusing on the dynamics of democratic backsliding in the United States and beyond. In this episode of Postscript: Conversations on Politics and Political Science, Susan talks the co-founder and co-director of the Democratic Erosion Consortium, Dr. Robert Blair about how the Consortium offers FREE resources to teachers, students, journal…
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#683: Navigating the effect of AI on marketing jobs and the job market with Sue Keith, Landrum Talent Solutions
23:28
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23:28My guest today has been keeping us up to date with the current state of hiring for marketers on a quarterly basis, which has taken us on quite a roller coaster ride. Today we’re going to look at how marketing and communication execs are responding to the latest developments in the world while still needing to get their work done. To take a look at …
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Amit Ron and Abraham A. Singer, "Everyone's Business: What Companies Owe Society" (U Chicago Press, 2024)
54:35
54:35
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54:35The ethics of the company in a highly politicized time. Businesses are increasingly social actors. They fund political campaigns, take stances on social issues, and wave the flags of identity groups. As a highly polarized public demands political alignment from the businesses where they spend their money, what's a company to do? Everyone's Business…
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False Dawn: A Conversation with George Selgin on Recovering from the Great Depression
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1:00:16Join us on Madison's Notes as we sit down with George Selgin, senior fellow and director emeritus of the Cato Institute’s Center for Monetary and Financial Alternatives and professor emeritus of economics at the University of Georgia. In this insightful conversation, Selgin unpacks the myths and realities of FDR’s New Deal through the lens of his b…
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William Haldeman, "Meeting the Moment: Inspiring Presidential Leadership That Transformed America" (SUNY Press, 2024)
25:01
25:01
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25:01The histories presented in Meeting the Moment: Inspiring Presidential Leadership That Transformed America (SUNY Press, 2024) are of a select group of US presidents, their inspired leadership characteristics, and how they may inspire us today. The traits these presidents possessed were cultivated over a lifetime of lived experience and immortalized …
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#682: Consequential AI and customer loyalty with Raj De Datta, CEO of Bloomreach
25:26
25:26
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25:26If brand loyalty is so critical, why does it feel like most companies are treating it like an afterthought by propping it up with outdated programs and hoping customers won’t notice? Agility requires a complete rethinking of how we approach customer loyalty — not as an afterthought at the end of the funnel, but as a core driver of long-term brand v…
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How Do Autocrats Stay in Power: A Discussion with Johannes Gerschewski
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34:52In this episode Licia Cianetti talks to Johannes Gerschewski about his book The Two Logics of Autocratic Rule (Cambridge UP, 2023). We discuss how autocrats try to either hyper-politicise or de-politicise their rule in order to stay in power, whether the word “fascist” is useful today, and what the two logics identified in the book might tell us ab…
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🎙 Finding Indigeneity & Decolonizing Marketing with Taryn Talley
32:37
32:37
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32:37Hi y’all! 👋🏽 In this week's private podcast feed, we dig deeper into indigenous knowledge, digital suppression, and decolinizing how we do marketing with our guest Taryn Talley. Indigeneity and Cultural Connections Leadership Lessons from Indigenous Traditions The Impact of Colonization on Our Lives Understanding Time and the Long Fight for Justice…
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#681: Building a cohesive brand while personalizing every message with Emily Ward, Turnitin
25:54
25:54
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25:54With AI as an accelerant, marketing is evolving at a breakneck pace, and brands are being challenged to maintain authenticity while scaling globally. How do you build a cohesive, authentic brand identity across diverse markets, cultures, and digital platforms—all while leveraging AI-driven personalization? Joining me today is Emily Ward, VP of Glob…
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Empire of Gain: Inside Trump’s Billion-Dollar Crypto Hustle
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53:50Hosts Nina dos Santos and Owen Bennett-Jones are joined by crypto journalist Matt Binder and longtime observer of U.S. politics and policy Edward Luce to explore the staggering wealth being generated by the Trump family’s crypto empire. We also hear from Sergei Sergienko, a crypto entrepreneur who has made and lost hundreds of millions in the crypt…
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#680: Agile is about more than velocity, with Gabrielle Wieczorek
27:12
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27:12This show is brought to you by the Online Scrum Masters Summit, taking place virtually on June 17-19, with more information at: http://www.onlinescrummasterssummit.com What if the most powerful tool for driving agile transformation isn’t a framework or a ceremony—but a dashboard? Today’s guest believes data may be the most underused lever for agili…
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Book Talk 66: Political Hope, with Loren Goldman
1:29:13
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1:29:13How to find hope in these times? I spoke with political scientist Loren Goldman about the principle of political hope: why we should have hope, how to have hope in dark times, and how political hope differs from naïve optimism, faith in progress, or passive reliance on a hidden logic that will save us in the end. Goldman, who is Associate Professor…
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Nicholas Barry et al., "Constitutional Conventions: Theories, Practices and Dynamics" (Routledge, 2025)
51:34
51:34
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51:34Constitutional Conventions: Theories, Practices and Dynamics (Routledge, 2025) is an excellent edited volume exploring the various ways in which governments and constitutional structures operate in the spaces that are not necessarily articulated in law, edict, or formal documents. This is not a text about the folks who gathered together in 1787 in …
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Executive Power and the President Who Would Not Be King: A Conversation with Michael McConnell
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52:05In this episode of Madison’s Notes, Michael McConnell examines the gap between the Founders’ vision of a limited presidency and today’s expansive executive power. Drawing on his book The President Who Would Not Be King (Princeton University Press, 2022), we discuss how the Constitution’s safeguards against monarchical authority have eroded over the…
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#679: Growing a brand by focusing on the details that matter with Dominic Minogue, Dirty Water
23:23
23:23
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23:23There are a lot of great ideas for products and brands out there, but sometimes the difference between success and failure lies in getting the details right and understanding the customers and users of your product. Today we’re going to talk about growing a brand by focusing on the details that matter. To help me discuss this topic, I’d like to wel…
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Being (y)our Authentic Selves: Countering Anti-Trans Attacks & Supporting Trans Communities with Teo Drake & Alex Kapitan
59:33
59:33
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59:33Trans communities are being targeted in deeply inhumane ways in this cultural moment. How did we get here and what can we do to support trans communities? In this powerful and timely episode, Teo Drake and Alex Kapitan offer insightful context for how, when, and why the current attack on Transgender communities arose. They trouble the disinformatio…
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Quentin Skinner, "Liberty as Independence: The Making and Unmaking of a Political Ideal" (Cambridge UP, 2025)
57:23
57:23
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57:23What does liberty entail? How have concepts of liberty changed over time? And what are the global consequences? Liberty as Independence: The Making and Unmaking of a Political Ideal (Cambridge UP, 2025) surveys the history of rival views of liberty from antiquity to modern times. Quentin Skinner traces the understanding of liberty as independence f…
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#678: AI gains emotional intelligence with Joshua Goldberg, Zenapse
23:56
23:56
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23:56Have you ever wondered why, despite having access to advanced AI tools, your marketing strategies still don’t hit the mark? Could it be that you’re focusing on the wrong data and missing the emotional connections that truly drive consumer behavior? Today we’re exploring the intersection of AI, emotional intelligence, and marketing with Joshua Goldb…
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The Price of Free Speech: Politics and Power on Campus
33:34
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33:34Hosts Nina Dos Santos and Owen Bennett Jones explore the mounting political and financial pressures confronting higher education on both sides of the Atlantic. In the U.S., it unpacks the unprecedented clash between the Trump administration and Harvard, raising broader questions about academic freedom, ideological conformity, and the role of govern…
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Reincarnation - DENIED by most all MAJOR Religions - EXCEPT the Gypsies. How to sell your soul. How the Bank of International Settlements (BIS) is actually the Vatican Bank for Child Trafficking and ...
1:54:59
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1:54:59"In the big lie there is always a certain force of credibility; because the broad masses of a nation... would not believe that others could have the impudence to distort the truth so infamously." - Mein Kampf Reincarnation SHOW Notes Clips Played: Bob Dylan - Sold his Soul - 60 minutes (youtube.com) Music: Robert Johnson - Crossroads - Cross Road B…
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Eric Heinze, "Coming Clean: The Rise of Critical Theory and the Future of the Left" (MIT Press, 2025)
1:14:54
1:14:54
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1:14:54What has gone wrong with the left—and what leftists must do if they want to change politics, ethics, and minds. Leftists have long taught that people in the West must take responsibility for centuries of classism, racism, colonialism, patriarchy, and other gross injustices. Of course, right-wingers constantly ridicule this claim for its “wokeness.”…
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Jeanne Sheehan, "American Democracy in Crisis: The Case for Rethinking Madisonian Government Post January 6" (Palgrave Macmillan, 2024)
35:13
35:13
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35:13American Democracy in Crisis: The Case for Rethinking Madisonian Government Post January 6 (Palgrave Macmillan, 2024) analyzes the roots of widespread disenchantment with American government. While blame often falls on the individuals in office, they are not operating in isolation. Rather they are working within a system designed by the Framers wit…
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Jennifer Holt, "Cloud Policy: A History of Regulating Pipelines, Platforms, and Data" (MIT Press, 2024)
1:07:45
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1:07:45How the United States' regulation of broadband pipelines, digital platforms, and data—together understood as “the cloud”—has eroded civil liberties, democratic principles, and the foundation of the public interest over the past century. Cloud Policy: A History of Regulating Pipelines, Platforms, and Data (MIT Press, 2024) is a policy history that c…
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#677: Why thought leadership is more important than ever with Benjamin Shapiro, host of the MarTech Podcast
36:19
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36:19If content rules, why does it feel like there are 100,000 royal families? In a world drowning in blog posts, videos, and AI-generated everything, content has never been more abundant—or more commoditized. So how do brands cut through the noise? Today’s guest has a few thoughts on that—and more. Ben Shapiro, host of the MarTech Podcast, has had fron…
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Ryan J. Vander Wielen et al., "The House that Fox News Built?: Representation, Political Accountability, and the Rise of Partisan News" (Cambridge UP, 2024)
30:49
30:49
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30:49The influence of partisan news is presumed to be powerful, but evidence for its effects on political elites is limited, often based more on anecdotes than science. Using a rigorous quasi-experimental research design, observational data, and open science practices, The House that Fox News Built?: Representation, Political Accountability, and the Ris…
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At the 100 day mark of Donald Trump’s second term as president, the political scientists at Bright Line Watch released their 25th report on the state of American democracy entitled “Threats to democracy and academic freedom after Trump’s second first 100 days.” Based on polling both experts (760 political scientists) and the public (representative …
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#676: The consumer is no longer navigating the map—they are the map, with Ken Hughes, the King of CX
36:22
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36:22The consumer is no longer navigating the map—they are the map. Welcome to the era of the Blue Dot Consumer: always centered, always scrolling, and always expecting the world to orbit around them. What does that mean for your brand? Everything. From the rise of instant gratification to the evolution of seven—yes, seven—active generations, the custom…
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Pollyanna Rhee, "Natural Attachments: The Domestication of American Environmentalism, 1920–1970" (U Chicago Press, 2025)
44:50
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44:50A massive oil spill in the Pacific Ocean near Santa Barbara, California, in 1969 quickly became a landmark in the history of American environmentalism, helping to inspire the creation of both the Environmental Protection Agency and Earth Day. But what role did the history of Santa Barbara itself play in this? In Natural Attachments: The Domesticati…
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🎙 Andor & Star Wars as Lessons in Activism
47:41
47:41
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47:41Hey y’all, 👋🏽 to celebrate Star Wars Day, we hosted a Live panel discussion with Get Free about Andor and Star Wars as a place for organizing lessons. Get updates when new podcasts & resources are out: Explore the roots of change agency Read our Weekly Activist Digest Follow us on YouTube, Bluesky & Mastodon Healthy Tech & Communications Resources …
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Ken Conca, "After the Floods: The Search for Resilience in Ellicott City" (Oxford UP, 2024)
49:01
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49:01One small town, two "thousand-year floods" in the span of two years: how does a community become resilient in the face of the ever-increasing risks of climate change? Small towns across America and around the world face mounting challenges with flood risk, a result of not only climate change but also poorly adapted landscapes, sprawl, overdevelopme…
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#675: Being true to customers and your values with Phyllis Rothschild, CMO at Pete & Gerrys
30:10
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30:10Consumers today aren’t just buying products, or even experiences—they’re buying into values. As more people align their shopping habits with brands that reflect their personal beliefs, how can companies authentically connect with their audience without coming across as performative? Joining us today is Phyllis Rothschild, Chief Marketing Officer at…
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Ruth Braunstein, "My Tax Dollars: The Morality of Taxpaying in America" (Princeton UP, 2025)
1:13:18
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1:13:18In My Tax Dollars: The Morality of Taxpaying in America (Princeton University Press, 2025), Ruth Braunstein maps the contested moral landscape in which Americans experience and make sense of the tax system. Braunstein tells the stories of Americans who view taxpaying as more than a mundane chore: antigovernment tax defiers who challenge the legitim…
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Nolan L. Cabrera and Robert S. Chang, "Banned: The Fight for Mexican American Studies in the Streets and in the Courts" (Cambridge UP, 2025)
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34:36In Banned: The Fight for Mexican American Studies in the Streets and in the Courts (Cambridge UP, 2025), readers are taken on a journey through the intense racial politics surrounding the banning of Mexican American Studies in Tucson, Arizona. This book details the state-sponsored racism that led to the elimination of this highly successful program…
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Katherine Stewart, "Money, Lies, and God: Inside the Movement to Destroy American Democracy" (Bloomsbury, 2025)
57:52
57:52
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57:52Today, and for the past several years, many people both here and abroad have been trying to make sense of the radical right and its financial and ideological grip on the Republican party. Why is it that so many Americans have turned against democracy? What explains the authoritarian reaction of so many American citizens, even when that reaction wor…
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#674: The continued evolution of e-commerce with Eitan Koter, Vimmi
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36:57With the rapid rise of shoppable video, AI-driven recommendations, and immersive technologies like AR and VR, are traditional e-commerce strategies becoming obsolete? Today, we’re joined by Eitan Koter, Co-Founder and Co-CEO of Vimmi, a shoppable video SaaS company revolutionizing e-commerce. Eitan is also the host of the "Mastering eCommerce Marke…
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Threats to Universities and What We Can Do: A Conversation with Brandice Canes Wrone
1:00:09
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1:00:09Universities are under attack, but what exactly are the threats? How does free speech in the last 10 years compare to today? What do we stand to lose if higher education collapses? In this episode, Brandice Canes-Wrone dives into the major threats facing universities—from defunding to restrictions on free expression—and what we can do to solve them…
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Benjamin Schrader, "Fight to Live, Live to Fight Veteran Activism after War: Veteran Activism after War" (SUNY Press, 2019)
55:31
55:31
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55:31While veterans are often talked about, in Fight to Live, Live to Fight Veteran Activism after War: Veteran Activism after War (SUNY Press, 2019), Dr. Benjamin Schrader flips this this perspective by focusing on veterans telling their own stories. These veterans are not "broken" or "damaged and dangerous" from their experiences in war, rather they a…
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#673: Predictive and proactive customer experiences, with Vinod Muthukrishnan, Cisco
28:51
28:51
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28:51Customer expectations have skyrocketed—people now demand instant, personalized, and seamless interactions across every touchpoint. But are companies truly meeting these expectations, or are they still stuck in reactive customer service models? What if AI could completely transform the customer experience into something proactive, predictive, and ev…
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Becoming Agents of Spiritual Possibility: Living Yoga Practice with Susanna Barkataki
48:07
48:07
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48:07In this episode, Susanna shares about her new book, Ignite Your Yoga: How to Live, Practice, and Teach as an Authentic Yoga Steward. We discuss her journey in writing this book and her first one, Embrace Yoga's Roots. Yoga is a practice for self, community, and for a better world. We talk about how yoga philosophy, traditions, and practice can shap…
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Democracy for Sale: Death by Dark Money
1:11:04
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1:11:04On this edition of Ctrl Alt Deceit: Democracy in Danger, we are live at the Royal United Services Institute. Nina Dos Santos and Owen Bennett Jones are joined by a world-class panel to discuss the dangers posed by the waves of dark money threatening to overwhelm our democratic institutions. Panelists: --Tom Keatinge, Director, Centre for Finance an…
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Stephen H. Legomsky, "Reimagining the American Union: The Case for Abolishing State Government" (Cambridge UP, 2024)
59:15
59:15
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59:15Since American president Donald Trump was elected to a second term, it is common to hear citizens, journalists, and public officials distinguish between the laws and leaders of their states and the national government. Those who oppose Trump’s policies with regard to reproductive rights, gun violence, LGBTQ+, education, police, and voting often pre…
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#672: What can we learn from teaching others about AI? Featuring Greg Shove, CEO of Section
37:46
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37:46AI is no longer just a tool—it’s reshaping business strategy, workforce morale, and even personal productivity. But are executives truly prepared to treat AI as a strategic thought partner, or are they still viewing it as just another tech trend? Joining us today is Greg Shove, CEO of Section, an AI education company on a mission to train the next …
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Jerome Powell: “We don't think you're a straight shooter"
51:15
51:15
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51:15More than any one institution, the US Federal Reserve drives global capital markets with its decisions and communications. While its interest rates are set by a committee, for almost a century, the Fed’s philosophy and operational approach have been moulded by one person: the Chair of the Board of Governors. In the first series of The Chair, Tim Gw…
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Janet Yellen: “She had a view that the world was on fire”
59:43
59:43
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59:43More than any other single institution, the US Federal Reserve drives global capital markets with its decisions and communications. While its interest rates are set by a committee, for almost a century, the Fed’s philosophy and operational approach have been moulded by one person: the Chair of the Board of Governors. In the first series of The Chai…
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Ben Bernanke: “Like being a paleontologist”
44:27
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44:27More than any other single institution, the US Federal Reserve drives global capital markets with its decisions and communications. While its interest rates are set by a committee, for almost a century, the Fed’s philosophy and operational approach have been moulded by one person: the Chair of the Board of Governors. In the first series of The Chai…
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#671: Going national while staying true to your local roots with Jay Rushin, H&H Bagels
22:27
22:27
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22:27How do you take something that's iconically local and make it feel authentic—everywhere? That’s the challenge facing every regional brand trying to scale. When your name is practically synonymous with a place—like H&H is with New York City—growth isn’t just about expansion. It’s about staying true to what made you iconic in the first place. Today, …
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More than any other single institution, the US Federal Reserve drives global capital markets with its decisions and communications. While its interest rates are set by a committee, for almost a century, the Fed’s philosophy and operational approach have been moulded by one person: the Chair of the Board of Governors. In the first series of The Chai…
…
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1
Institutional Corruption in News Media: A Conversation with William English
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1:00:55Why has trust in the news media declined? How can we combat biased reporting and the spread of misinformation? And how do these challenges compare to the media landscape during America’s founding era? Join us as we explore these pressing questions with William English, a political economist and Associate Professor of Strategy, Economics, Ethics, an…
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