Emotionally Charged Leadership: Insights by Dina Denham-Smith from PwC to Private Practice

Career Club Live with Bob Goodwin

Get ready to uncover the secrets of emotionally intelligent leadership with our esteemed guest, Dina Denham-Smith. With a career that spans over 25 years and includes contributions to Forbes and Harvard Business Review, Dina brings a wealth of knowledge and experience to our conversation. From her unique upbringing on a Connecticut boarding school campus to her academic accomplishments and influential work as an executive coach, Dina's journey is a tapestry of personal and professional growth. She shares how pivotal life events, such as the loss of her father and the premature birth of her daughter, have shaped her perspective on leadership and the crucial role of empathy in today's business environment.

Emotionally charged leadership takes center stage as we explore the consequences of emotional suppression in the workplace. Dina shares practical strategies from her upcoming book, "Emotionally Charged: How to Lead in the New World of Work," including the transformative "three N's" framework: Notice, Name, and Need. These insights are particularly relevant in a post-pandemic world, where the demand for emotional intelligence has never been higher. Leaders are challenged to embrace emotions as valuable data and cultivate environments where team members feel seen and heard, driving better decision-making and fostering healthier workplace dynamics.

Navigating the complexities of a diverse workforce requires a nuanced understanding of leadership styles and challenges, including gender bias. Through our conversation, Dina highlights the additional emotional labor often shouldered by women and people of color, and the importance of aligning personal values with company policies. As traditional leadership models face scrutiny, the discussion emphasizes the need for flexibility, such as hybrid work arrangements, and the creation of positive team environments. This episode is a must-listen for those grappling with the evolving expectations of leaders in a world that values authenticity and emotional resilience.