Episode 1: Welcome To Fintech Unleashed Fintech Unleashed: Unlocking Innovation In Finance podcast

24:12

Virginia Heyburn is back with another episode of Fintech Unleashed. On today’s episode, Virginia is joined by Joe Dugan, Strategic Advisor at Engage fi. Together, they explore the importance of operational efficiency, the challenges faced by banks and credit unions, and how channel optimization can enhance the member/customer experience and lead to significant cost savings. They also discuss the need for a customer-centric approach and practical steps financial institutions can take to improve service delivery. Tell Us Your Thoughts…

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The Future of Payments: How AI is Changing Decision Making 35:27

10 weeks ago35:27

35:27

Virginia Heyburn is back with another episode of Fintech Unleashed. In today’s episode, Virginia is joined by Dr. Art Harper, Engage fi’s Strategic Consultant, Payments, to explore the role of AI in payment decision making. They discuss how AI-driven solutions can streamline processes, enhance personalized offers to strengthen customer/member relationships, and even support financial literacy initiatives. Tell Us Your Thoughts…

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Transforming Technology: Strategies for Successful Core Conversions 20:34

14 weeks ago20:34

20:34

Virginia Heyburn is back with another episode of Fintech Unleashed. On this episode, she is joined by Anne Miela, Engage fi’s Vice President of Implementations to explore core modernization as an efficiency strategy. They discuss what makes core conversions unique in today’s landscape, how financial institutions can leverage them to drive efficiency, and the key steps to ensuring a core conversion delivers the desired results. Tell Us Your Thoughts…

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Trends That Matter: Preparing Financial Institutions for 2025 47:21

25 weeks ago47:21

47:21

Virginia Heyburn is joined by Fabio Biasella, Director of Strategic Services at Engage fi to discuss the top trends banks and credit unions should be prioritizing in 2025. As we look ahead to a new year, the industry continues to evolve quickly, bringing both challenges and opportunities. From modernizing operations and embracing artificial intelligence to engaging the next generation of customers and navigating open banking, they dive into key areas that demand attention. Tell Us Your Thoughts…

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Gen Z in the Workplace: Building the Next Generation of Financial Talent 36:31

28 weeks ago36:31

36:31

Virginia Heyburn is back with another episode of Fintech Unleashed. On today’s episode, she is joined by Duncan Taylor, SVP, Chief Operating Officer at the Washington Bankers Association to explore Gen Z’s role in shaping the future of the banking industry. They discuss what financial institutions are prioritizing when hiring Gen Z, tackle common misconceptions this generation has about working in banking, and examine whether traditional recruitment models are equipped to attract the talent of tomorrow. Tell Us Your Thoughts…

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Dial Into Digital: Transforming Banking with Integrated Communications 14:42

31 weeks ago14:42

14:42

Many FIs struggle with sunsetting communications systems and outdated technology, causing a disconnect across all channels. Integrating communication platforms will enable FIs to streamline processes among employees, customers/members, and partners and create a second-to-none customer experience. Engage FI's Stacey McClure addresses the pain points FIs face in this arena and explains why NOW is the time to act and transform. Tell Us Your Thoughts…

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National Women's Small Business Month: Female Entrepreneurship in Finance 14:52

32 weeks ago14:52

14:52

In this episode, Virginia Heyburn is joined by Engage fi’s Co-founder & CEO, Jenn Addabbo, to celebrate National Women's Small Business Month. They discuss Jenn’s journey to entrepreneurship, female leadership in a male dominated industry, the unique strengths women bring to the table, and how today’s leaders can support and mentor the next generation of female trailblazers. Tell Us Your Thoughts…

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Episode 1: The Payments Evolution: Trends Shaping the Payments Industry 32:44

34 weeks ago32:44

32:44

In this episode, Virginia Heyburn is joined by Jenn Addabbo, Co-founder & CEO of Engage fi to discuss the evolving landscape of the payments industry. They dive into the latest trends, from emerging payment types like real-time payments and digital wallets, to the growing importance of fraud management in a world where security is paramount. Virginia and Jenn will also explore the foundational technologies driving these changes and how banks and credit unions are rethinking their portfolios to stay competitive. Tell Us Your Thoughts…

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Episode 21: Ten in 10: A Look Back at September 14:19

35 weeks ago14:19

14:19

Virginia Heyburn, Director of Research, Insights, and Advocacy is back with September's Ten in 10 where she addresses the most impactful news stories in the world of finance. In this episode, Virginia discusses significant developments in the regulatory landscape, profitability trends in fintech, lending challenges faced by credit unions, and the unprecedented amount of mergers between banks and credit unions. One of the most widely discussed topics this month is the Federal Reserve's long-awaited interest rate cut. Effective interest rate risk management is now critical for banks and credit unions. Will this move stimulate loan growth? And will financial institutions be able to significantly lower deposit rates in response? Tell Us Your Thoughts…

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Episode 20: From Regulations to Mergers: Key Issues Impacting Banks Today 20:58

36 weeks ago20:58

20:58

On this episode of Fintech Unleashed, Virginia Heyburn is joined by Jim Roche, President of the Maine Bankers Association to discuss the most critical and timely topics impacting bankers today. They cover the evolving regulatory landscape, trends in bank mergers and acquisitions, and the future of banking technology. Tell Us Your Thoughts…

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Episode 19: Interest Rate Cuts: What Financial Institutions Should Expect 35:30

39 weeks ago35:30

35:30

In this episode Virginia Heyburn is joined by Fabio Biasella, Director of Strategic Services, and Joe Dugan, Strategic Advisor, to dive into one of the most pressing topics in financial services – the anticipated interest rate cut. They discuss its impact across the balance sheet, covering everything from deposits and loans to operations and strategic planning for banks and credit unions. Tell Us Your Thoughts…

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Episode 18: The Future of Regulations in Banking: The Interchange Fee Prohibition Act 31:31

41 weeks ago31:31

31:31

Randy Hultgren, President & CEO of the Illinois Bankers Association joins Virginia Heyburn to discuss the implications of the recently passed Interchange Fee Prohibition Act in Illinois, its broader national impact, and the importance of maintaining a level playing field and fair regulation for financial institutions. Tell Us Your Thoughts…

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Episode 17: Ten in 10: A Look Back at July 13:57

42 weeks ago13:57

13:57

Virginia Heyburn is back with this month’s Ten in 10, where she explores the top news stories impacting the financial services industry. On this episode, Virginia discusses the impact the presidential ballot has on financial institutions, the growth of real time payment networks, trends in bank earnings, and the state of the economy. The CrowdStrike incident shined a light on the importance of operational risk management and Virginia has thoughts. Tell Us Your Thoughts…

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Episode 16: Breaking the Glass Ceiling: Women in Finance - Part 2 52:46

46 weeks ago52:46

52:46

Engage fi Co-Founder and CEO, Jenn Addabbo is joined by Carrie Birkhofer, President & CEO at Bay Federal Credit Union, Kathy Courtney, COO at Greenstate Credit Union, and Julie Kleffel, EVP & COO at Seacoast Bank. In this episode we shine a light on some of the incredible women who are making waves in the world of finance. We dive into their inspiring journeys to leadership, highlighting the importance of mentorship and balancing work and life. We also discuss how technology is impacting traditional banking operations with a special focus on the role of AI. Tell Us Your Thoughts…

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Episode 15: Ten in 10: A Look Back at June 13:08

47 weeks ago13:08