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Content provided by Dr. Mik Kersten: Author of Project to Product and Founder and CEO of Tasktop, Dr. Mik Kersten: Author of Project to Product, and CEO of Tasktop. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Mik Kersten: Author of Project to Product and Founder and CEO of Tasktop, Dr. Mik Kersten: Author of Project to Product, and CEO of Tasktop or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
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Episode 14: Heather Munoz on Visualizing Systems Thinking

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Manage episode 269313919 series 2609532
Content provided by Dr. Mik Kersten: Author of Project to Product and Founder and CEO of Tasktop, Dr. Mik Kersten: Author of Project to Product, and CEO of Tasktop. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Mik Kersten: Author of Project to Product and Founder and CEO of Tasktop, Dr. Mik Kersten: Author of Project to Product, and CEO of Tasktop or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode of Mik + One, Mik’s guest is Heather Munoz, Head of Retail Brokerage Practice, E*TRADE.

In this episode, Mik and Heather discuss many topics including:

  • The importance of an effective tool network and how it supports an organization’s value streams
  • Using visualization and data to get people to understand systems thinking approach in order to deliver more value to the customer
  • Thinking in flow metrics and using them to help shift to product thinking
  • Characteristics of a good leader and how showing empathy can lead to greater results

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne
www.tasktop.com

For more information about Heather Munoz, to view the full list of resources featured in this episode, and to download the episode transcript, visit:
https://projecttoproduct.org/podcast/heather-munoz/

  continue reading

64 episodes

Artwork
iconShare
 
Manage episode 269313919 series 2609532
Content provided by Dr. Mik Kersten: Author of Project to Product and Founder and CEO of Tasktop, Dr. Mik Kersten: Author of Project to Product, and CEO of Tasktop. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Dr. Mik Kersten: Author of Project to Product and Founder and CEO of Tasktop, Dr. Mik Kersten: Author of Project to Product, and CEO of Tasktop or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.

In this episode of Mik + One, Mik’s guest is Heather Munoz, Head of Retail Brokerage Practice, E*TRADE.

In this episode, Mik and Heather discuss many topics including:

  • The importance of an effective tool network and how it supports an organization’s value streams
  • Using visualization and data to get people to understand systems thinking approach in order to deliver more value to the customer
  • Thinking in flow metrics and using them to help shift to product thinking
  • Characteristics of a good leader and how showing empathy can lead to greater results

Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.

Follow Mik on Twitter: @mik_kersten #MikPlusOne
www.tasktop.com

For more information about Heather Munoz, to view the full list of resources featured in this episode, and to download the episode transcript, visit:
https://projecttoproduct.org/podcast/heather-munoz/

  continue reading

64 episodes

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