Stay current on JavaScript, Node, and Front-End development. Learn from experts in programming, careers, and technology every week. Become a supporter of this podcast: https://www.spreaker.com/podcast/javascript-jabber--6102064/support.
…
continue reading
Content provided by Adventures in DevOps, Will Button, and Warren Parad. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Adventures in DevOps, Will Button, and Warren Parad or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Similar to Adventures in DevOps
Developer Tea exists to help driven developers connect to their ultimate purpose and excel at their work so that they can positively impact the people they influence. With over 17 million downloads to date, Developer Tea is a short podcast hosted by Jonathan Cutrell, engineering leader with over 15 years of industry experience. We hope you'll take the topics from this podcast and continue the conversation, either online or in person with your peers. Email: [email protected]
…
continue reading
Hanselminutes is Fresh Air for Developers. A weekly commute-time podcast that promotes fresh technology and fresh voices. Talk and Tech for Developers, Life-long Learners, and Technologists.
…
continue reading
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
…
continue reading
A podcast about web design and development.
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
…
continue reading
When it comes to technology, you may have questions. So do we. Every other week, we demystify the tech industry, one answer at a time. Join us as we bring together a chorus of perspectives from within Red Hat to break down the big, emerging ideas that matter both today and beyond. Compiler is hosted by Angela Andrews and Brent Simoneaux. Learn more about our show at redhat.com/en/compiler-podcast
…
continue reading
For more than a dozen years, the Stack Overflow Podcast has been exploring what it means to be a software developer and how the art and practice of programming is changing our world. From Rails to React, from Java to Node.js, join the Stack home team for conversations with fascinating guests to help you understand how technology is made and where it’s headed.
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Player FM - Podcast App
Go offline with the Player FM app!
Go offline with the Player FM app!
))
Reducing On-Call Engineer Burnout with a Volunteer Management Infrastructure - DevOps 121
Manage episode 333956544 series 3238263
Content provided by Adventures in DevOps, Will Button, and Warren Parad. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Adventures in DevOps, Will Button, and Warren Parad or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Managing uptime is critical for customers and it can be a powerful customer activity that connects engineers to the value that customers receive from your product, however it can also be a heavy source of burnout for engineers. Brian Scanlan with Intercom has created a volunteer management infrastructure that increases the efficiencies of on-call engineers while also reducing the inherent disruptive nature to the job. Today on the show, the panel interviews Brian about his process and architecture to this on-call management infrastructure.
In this episode…
Sponsors
Links
Picks
Advertising Inquiries: https://redcircle.com/brands
Privacy & Opt-Out: https://redcircle.com/privacy
…
continue reading
In this episode…
- The on-call burden
- Alarm management
- Escalation paths
- Incentives for the volunteer teams
- Deployment processes
- Improving standards and expectations
- Human centric vs. machine centric
Sponsors
Links
- Intercom's On-Call Strategy to Avoid Engineer Burnout [2021]
- 10 technical strategies to avoid when scaling your startup (and 5 to embrace) - Inside Intercom
- Infrastructure at speed: 5 lessons learned from building Intercom in Europe
- Brian Scanlan
- Twitter: @brian_scanlan
- LinkedIn: Brian Scanlan
Picks
- Brian- speedtapefilms
- Jonathan- Mafia Prince: Inside America's Most Violent Crime Family and the Bloody Fall of La Cosa Nostra
- Will - ThirdWeb.com
Advertising Inquiries: https://redcircle.com/brands
Privacy & Opt-Out: https://redcircle.com/privacy
275 episodes
Share
Manage episode 333956544 series 3238263
Content provided by Adventures in DevOps, Will Button, and Warren Parad. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Adventures in DevOps, Will Button, and Warren Parad or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Managing uptime is critical for customers and it can be a powerful customer activity that connects engineers to the value that customers receive from your product, however it can also be a heavy source of burnout for engineers. Brian Scanlan with Intercom has created a volunteer management infrastructure that increases the efficiencies of on-call engineers while also reducing the inherent disruptive nature to the job. Today on the show, the panel interviews Brian about his process and architecture to this on-call management infrastructure.
In this episode…
Sponsors
Links
Picks
Advertising Inquiries: https://redcircle.com/brands
Privacy & Opt-Out: https://redcircle.com/privacy
…
continue reading
In this episode…
- The on-call burden
- Alarm management
- Escalation paths
- Incentives for the volunteer teams
- Deployment processes
- Improving standards and expectations
- Human centric vs. machine centric
Sponsors
Links
- Intercom's On-Call Strategy to Avoid Engineer Burnout [2021]
- 10 technical strategies to avoid when scaling your startup (and 5 to embrace) - Inside Intercom
- Infrastructure at speed: 5 lessons learned from building Intercom in Europe
- Brian Scanlan
- Twitter: @brian_scanlan
- LinkedIn: Brian Scanlan
Picks
- Brian- speedtapefilms
- Jonathan- Mafia Prince: Inside America's Most Violent Crime Family and the Bloody Fall of La Cosa Nostra
- Will - ThirdWeb.com
Advertising Inquiries: https://redcircle.com/brands
Privacy & Opt-Out: https://redcircle.com/privacy
275 episodes
All episodes
×
Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.
Similar to Adventures in DevOps
Stay current on JavaScript, Node, and Front-End development. Learn from experts in programming, careers, and technology every week. Become a supporter of this podcast: https://www.spreaker.com/podcast/javascript-jabber--6102064/support.
…
continue reading
Developer Tea exists to help driven developers connect to their ultimate purpose and excel at their work so that they can positively impact the people they influence. With over 17 million downloads to date, Developer Tea is a short podcast hosted by Jonathan Cutrell, engineering leader with over 15 years of industry experience. We hope you'll take the topics from this podcast and continue the conversation, either online or in person with your peers. Email: [email protected]
…
continue reading
Hanselminutes is Fresh Air for Developers. A weekly commute-time podcast that promotes fresh technology and fresh voices. Talk and Tech for Developers, Life-long Learners, and Technologists.
…
continue reading
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
…
continue reading
A podcast about web design and development.
…
continue reading
Show notes are at https://stevelitchfield.com/sshow/chat.html
…
continue reading
The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
…
continue reading
When it comes to technology, you may have questions. So do we. Every other week, we demystify the tech industry, one answer at a time. Join us as we bring together a chorus of perspectives from within Red Hat to break down the big, emerging ideas that matter both today and beyond. Compiler is hosted by Angela Andrews and Brent Simoneaux. Learn more about our show at redhat.com/en/compiler-podcast
…
continue reading
For more than a dozen years, the Stack Overflow Podcast has been exploring what it means to be a software developer and how the art and practice of programming is changing our world. From Rails to React, from Java to Node.js, join the Stack home team for conversations with fascinating guests to help you understand how technology is made and where it’s headed.
…
continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
Player FM - Podcast App
Go offline with the Player FM app!
Go offline with the Player FM app!
