Episode 21. How To Design The Perfect Client Experience In Physical Therapy The Performance Rehab Authority podcast

Episode 21. How to Design the Perfect Client Experience in Physical Therapy

12M ago 17:18

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In this episode of the Performance Rehab Authority podcast, we dive into enhancing client experiences. We unravel the life cycle that clients undergo in business, from onboarding to the outcomes, and share how to anticipate and manage their emotional journey. We talk candidly about the challenges of gaining honest feedback from clients and the importance of maintaining confidence throughout the process. Tune in for an enlightening session filled with actionable advice and heartfelt stories that will inspire you to make a real difference in your client's lives and improve your business outcomes.

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60 episodes