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233: Practical Frameworks and Future Insights for Elevating Customer Experience with Alan Williams and Dave Stubberfield
Manage episode 425514411 series 1139796
Content provided by Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Alan Williams is the founder of SERVICEBRAND GLOBAL and advises business leaders internationally to deliver value driven service.
Dave Stubberfield is the director of Carter Consultancy and specializes in enabling cultural transformation to help businesses achieve greatness. They are the authors of Supercharging the Customer Experience: How Organizational Alignment Drives Performance.
147 episodes
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Manage episode 425514411 series 1139796
Content provided by Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Yanique Grant, Customer Experience Strategist, Entrepreneur, Yanique Grant, and Customer Experience Strategist or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
Alan Williams is the founder of SERVICEBRAND GLOBAL and advises business leaders internationally to deliver value driven service.
Dave Stubberfield is the director of Carter Consultancy and specializes in enabling cultural transformation to help businesses achieve greatness. They are the authors of Supercharging the Customer Experience: How Organizational Alignment Drives Performance.
147 episodes
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Similar to Navigating the Customer Experience
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