))
EP 201: From CX to EX: The Retail Revolution Starts with Your Employees
Manage episode 435695004 series 2829840
Content provided by Shelley E. Kohan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Shelley E. Kohan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://ppacc.player.fm/legal.
We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us!
Are you ready to revolutionize your approach to employee engagement and customer loyalty? A new wave is growing of the critical importance of focusing on employee experience (EX) as the foundation for creating exceptional customer experiences (CX). Join special guest Matt Mueller, a retail renegade devoted to creating retail experiences that electrify, and Shelley as they shake up everything you thought you knew about today’s retail workforce. Learn how to flip the script on how stores innovate and operate.
Special Guest
Matt Mueller, globally recognized retail innovation strategist and author of best-seller “The Mindful Innovator.”
For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.
237 episodes
Share
