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From Defense to Plaintiff: Navigating Both Sides of Medical Malpractice with Lauren Kelly Gielarowski
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In this episode of Law Firm Accelerator, we sit down with Lauren Kelly Gielarowski, a plaintiff's personal injury and medical malpractice attorney based in Pittsburgh, Pennsylvania. Lauren’s journey is a fascinating one—she started her career on the defense side, working with a large international law firm, and then made the switch to plaintiff’s work to join her family’s law firm, Luxenberg Garbett Kelly & George, P.C, which has been serving clients for nearly 90 years!
We discuss how the firm has stayed relevant over the decades, moving from traditional marketing like cable ads and billboards to embracing digital strategies with SEO, social media, and even TikTok.
Lauren offers valuable insights into navigating the complexities of medical malpractice, including her approach to screening cases and the importance of building strong, personal relationships with clients. She also talks about the power of Google reviews and why even small law firms should have a social media presence. Tune in to hear how Lauren’s experience on both sides of the courtroom has shaped her approach to law and why keeping things personal in a family firm makes all the difference.
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