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Elevating Leadership: The Art of Handling Tough Conversations
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"Managing confrontation is hard, leading through conflict is harder, avoiding either is not an option." - Andrew Netschay
In this Disruptor podcast episode, Andrew Netschay of Warm Steel Consulting returns to the show to explore his Leadership Mindset module on Leading Through Confrontation.
Andrew shares strategies from his Enter The Leader program, focusing on conflict management and negotiation—critical skills for today's leaders.
He emphasizes emotional intelligence, empathy, and awareness as foundational tools for handling high-stakes negotiations and challenging discussions.
Drawing from his martial arts and boardroom experience, Andrew offers actionable advice on navigating challenging conversations, maintaining relationships, and driving positive outcomes.
Key Takeaways:
- Tough conversations are inevitable in leadership.
- Traditional conflict management approaches often fall short.
- Andrew's unique framework combines martial arts and business insights.
- Mastering these skills improves client relationships and employee retention.
- Practical tips include developing awareness, building empathy, and disarming difficult situations.
Andrew also discusses his Conflict Management Workshop, a 95-minute session that arms participants with essential tools like ACE’ing Conflict (Awareness, Connection, and Empathy) and Disarming Speech techniques.
Leaders will leave the workshop better prepared to tackle daily conflicts gracefully and respectfully, ensuring long-term client relationships and team satisfaction.
About Andrew Netschay:
Andrew is a leadership coach with over 35 years of experience in confrontation's emotional, mental, and physical aspects. He helps organizations and individuals develop skills to navigate challenging situations and achieve their goals.
Learn more: Warm Steel Coaching and connect with Andrew on LinkedIn
Comments or Questions? Send us a text
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Chapters
1. Negotiation Training for Effective Leadership (00:00:00)
2. Benefits of Disruptive Leadership Training (00:12:28)
34 episodes
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